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  • Afternoon/Evening Receptionist
    Afternoon/Evening Receptionist
    24 hours ago
    £12.71 hourly
    Part-time
    London

    Evening Receptionist – Job Description Working Hours: • Monday: 1:30pm–7:00pm, • Tuesday: 1:00pm–7:00pm, • Wednesday: 1:30pm–7:00pm, • Thursday: 1:30pm–6:30pm, • Friday: 1:30pm–7:00pm Location: 9–11 Wrottesley Road, London, NW10 5UY Line Manager: Operations Manager Main Purpose of the Role • Provide a friendly, professional and helpful service to patients and visitors., • Answer calls, deal with enquiries and direct patients to the appropriate service., • Book appointments, process registrations and take home-visit requests., • Pass messages accurately to doctors and other team members., • Process prescriptions and other administrative tasks., • Update and record information on EMIS accurately., • Respond to patient tasks, emails and requests in a timely manner., • Scan and file patient documents and correspondence., • Contact hospitals and other healthcare services when required., • Keep the reception area and consulting rooms clean, tidy and ready for use., • Complete evening closing duties and ensure the building is secure., • Work well with colleagues and provide cover when required., • Follow all practice policies on confidentiality, data protection, health and safety, equality and diversity., • Attend required meetings, training and development sessions., • Report any concerns, risks or problems to the manager., • Manage your own workload and complete tasks accurately and on time., • Support the team and suggest improvements where appropriate. Skills & Qualities Required • Excellent communication and customer service skills., • Friendly, polite and professional manner., • Good telephone and listening skills., • Good computer skills and ability to learn new systems., • Good organisation and time-management skills., • Ability to work accurately and pay attention to detail., • Ability to work calmly under pressure., • Ability to prioritise and manage workload., • Good team-working skills, with the ability to work independently., • Reliable, responsible and punctual., • Respectful and non-judgemental approach to patients., • Ability to maintain confidentiality and handle sensitive information appropriately., • Willingness to learn and take part in training., • Previous GP surgery or NHS reception experience is desirable. Confidentiality All patient, staff and practice information must be kept strictly confidential and only shared with authorised people in line with practice policies. Health & Safety Follow practice health and safety procedures, maintain a safe and tidy working environment, attend required training and report any risks or concerns. Equality & Diversity Treat all patients, carers and colleagues with respect, dignity and without discrimination. General This list is not exhaustive. You may be asked to carry out other reasonable duties to support the smooth running of the practice.

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  • Trainee Nurse
    Trainee Nurse
    4 days ago
    £14.4–£15 hourly
    Full-time
    Stanmore

    Embark on a fulfilling career in dental healthcare as a Dental Nurse Trainee. This full-time, permanent position offers comprehensive training within a busy, patient-focused practice dedicated to preventive dental care for patients of all ages. Our clinic provides both NHS and private treatments, including a wide range of cosmetic dental procedures such as Implants, Invisalign (clear braces), Crowns, Veneers, White Fillings, Teeth Whitening, and advanced hygiene treatments like ProphyJet stain removal. Located conveniently near the Metro system and a 10-minute walk from the city centre, our practice boasts three modern surgeries. Working Hours: • Monday to Friday, 9 am to 5 pm, • Every other Saturday, 9 am to 1 pm Your Role and Responsibilities: • Prepare dental treatment rooms and actively assist dentists during various procedures., • Educate patients effectively on oral health maintenance and essential post-treatment care., • Maintain accurate patient records and efficiently manage scheduling., • Perform basic laboratory tasks and ensure proper management of dental supplies. Who We're Looking For: We welcome enthusiastic individuals with no prior experience, as comprehensive training will be provided. Ideal candidates will demonstrate: • A genuine passion for dental healthcare., • Proficient English communication skills., • The ability to follow detailed instructions meticulously., • Strong interpersonal skills and a collaborative team spirit., • Compassion and empathy in patient care., • Basic computer literacy., • A firm commitment to maintaining high standards of hygiene and infection control., • Dedication to ensuring patient confidentiality and privacy., • Willingness to undertake relevant training and ongoing education in dental nursing., • Competence in safely handling dental instruments and equipment., • Punctuality and a professional demeanor., • Eligibility to work in the UK, possessing all necessary permits or visas if applicable. What We Offer: Join our team and benefit from: • A competitive salary package., • Extensive training and development opportunities to support your career growth., • Provision of uniforms and essential protective gear., • Comprehensive health and safety measures., • A robust pension scheme., • Access to an Employee Assistance Program (EAP)., • Basic healthcare coverage., • Support for your professional development journey., • Regular performance reviews to foster continuous improvement.

    Immediate start!
    No experience
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