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Interim Send Assessment And Monitoring Officer Location: Westoe Road, NE33 2RL Start Date: ASAP Contract Duration: 4+ Months Working Hours: Mon to Fri 37 Hours Per Week Pay Rate: £ 305.43 Per Day Job Ref: (phone number removed) Job Responsibilities Support the SEND service with assessment and monitoring activities related to tribunals Manage and track tribunal cases to ensure statutory timescales are met Prepare and review documentation for tribunal submissions Liaise with internal teams, parents, carers, and external professionals Maintain accurate records and case management information Ensure compliance with relevant SEND legislation and council procedures Person Specification Must-Have Requirements Experience working within SEND assessment, monitoring, or tribunal processes Knowledge of SEND legislation and statutory responsibilities Strong organisational and case management skills Ability to manage deadlines and work under pressure Good written and verbal communication skills Eligibility to work in the UK Nice-to-Have Requirements Experience working within a local authority SEND service Previous involvement in SEND tribunals or legal processes Familiarity with council case management systems DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hirers to whom you do not wish your details to be disclosed

Zenith are looking to recruit an experienced HR Trainer to work from its head office in Hebburn. As an HR Trainer you will be a commercially minded HR professional, providing practical HR support to Zenith customers as part of the Recruit, Retain and Thrive project. Also, from April 2026 deliver high-quality teaching, learning and assessment for HR apprenticeships (primarily Level 3 HR Support, with potential to support Level 5 in time), making sure learners achieve on time and employers see value. You must have real HR experience in industry and be confident translating “what good HR looks like” into training, coaching and documentation for learners and employers. You will also work to funding/compliance standards, Ofsted expectations and Zenith’s internal quality framework. Role responsibilities: HR Support (Client-Facing) * Be a named HR contact for a portfolio of Zenith customers, providing timely, inclusive, risk aware advice on ER, absence, performance, probation, recruitment and onboarding. * Draft/ review HR documentation (contracts, handbooks, policies, letters) in line with UK employment law and ACAS guidance. * Coach line managers to handle day-to-day HR issues confidently and consistently. * Align HR support to business needs - retention, engagement, restructuring, growth hiring. * Spot opportunities to introduce Zenith’s wider services (recruitment, apprenticeships, skills bootcamps, commercial HR training) and pass into the wider team. * Create and foster a peer network of HR managers. Apprenticeship Delivery & Teaching * Deliver engaging workshops/sessions (face-to-face and remote) * HR legislation and policy * Recruitment and selection * Employee lifecycle and onboarding * Performance management and appraisal * Employment law and ethics * HR systems and data handling * Prepare lesson plans and schemes of work that meet the apprenticeship standard and reflect current HR practice. * Use initial assessment to tailor learning for apprentices with different starting points. * Liaise with employers to make sure training reflects live HR tasks in their business. * Set, mark and give feedback on work-based tasks, portfolio evidence and EPA readiness. * Promote Maths/English in context (e.g. interpreting HR metrics, writing HR reports). Learner & Employer Management * Manage a caseload of learners and employers, ensuring timely achievement and progression. * Monitor progress on the e-portfolio/LMS and intervene early where learners fall behind. * Provide impartial IAG on HR career routes (HR Assistant → HR Advisor → CIPD, etc.). * Deliver commercial or CPD HR training when required. Quality, Compliance & Safeguarding * Ensure compliance with awarding body, ESFA and Ofsted requirements - including audit readiness, IQA and accurate record keeping. * Attend caseload reviews and contribute to internal and external audits. * Promote Safeguarding, Prevent, British Values and EDI in all sessions. * Maintain up-to-date knowledge of employment law, CIPD standards and changes in the HR sector. * Deliver against internal KPIs for retention, success rates, employer satisfaction and documentation. Person Specification Essential CIPD Level 5 (or strong equivalent HR generalist experience). Recent in-house HR/people experience in a commercial or industrial setting. Confident delivering to groups and 1:1, in person and online. Strong written skills - policies, letters, feedback to learners. Good working knowledge of UK employment law and HR best practice. Experience using online learning/assessment platforms. Organised and able to work to targets (learner progress, achievement, customer SLAs). Full, clean driving licence and access to a vehicle; flexible to travel across the region. To believe in and demonstrate Zenith’s values and team charter behaviours. Be willing to work flexible hours and locations as required, be committed and enthusiastic. Desirable Teaching/assessing qualification (AET/PTLLS, CAVA/TAQA, or willing to work towards). Experience of apprenticeships/work-based learning and Ofsted/ESFA requirements. Experience with SMEs where HR is being built from low base. Understanding of how AI/HR tech is emerging in people functions (nice to have for futureproofing delivery). Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the Northeast. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we’re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We’re a growing business, and we’re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch – we’d love to hear from you! Benefits of working with Zenith: Enhanced Holiday Package – Enjoy more time off to recharge. Great Working Environment – Supportive, collaborative, and positive culture. Free Parking – Convenient and cost-saving for all staff. Pension Salary Sacrifice – Tax-efficient way to boost your retirement savings. Cycle to Work Scheme – Promote health and sustainability. Extra Pension Contributions – Additional employer contributions after probation. Hybrid Working – 1 day per week working from home (after probation). Social Gatherings – 4 events per year to connect and celebrate. Death in Service (DIS) – 4x salary for peace of mind. Training & Development – Continuous learning and career growth opportunities. Employee Assistance Program (EAP) – Includes a wellbeing app for mental health support. Birthday Off – Celebrate your special day with an extra day off

Educational Psychologist Location: 10 Prince Edward Road, NE34 8PS Start Date: ASAP Contract Duration: 12+ months Working Hours: Mon – Fri, 09:00 – 17:00 – 37 hours per week Pay Rate: £ 470.29 Per Day Job Ref: (phone number removed) Job Responsibilities Provide psychological assessments and advice to support children and young people. Work collaboratively with schools, families, and other professionals. Contribute to statutory assessments and written reports. Offer consultation and guidance to education settings and local authority teams. Support early intervention and inclusion strategies. Maintain accurate records in line with council policies and professional standards. Person Specification Must-Have Requirements Qualification in Educational Psychology recognised in the UK. Registration with the Health and Care Professions Council (HCPC). Enhanced DBS check (issued within the last 12 months or registered on the update service). Right to work in the UK. Relevant professional experience in an educational or local authority setting. Ability to work independently and manage a caseload effectively. Nice-to-Have Requirements Previous experience working with a local authority. Knowledge of SEND legislation and statutory assessment processes. Strong report-writing and communication skills. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. At NiCE, we don’t limit our challenges. As the market leader, every day at NICE is a chance to learn and grow, and there are endless int

Senior Backend Engineer Contractor (Java, Python, Rust + Ruby nice-to-have) | Fully Remote / EU-Based | Rate £550-650pd, Outside IR35 | 12-months Contract Length.

After customers have confirmed interest in using NiCE CXone applications, you will be engaged to finalize the design components for voice and data services. Attain a mastery-level knowledge of the voice and data services available throughثمان NiCE CXone Be able to communicate their full function

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. While we recognise the breadth of the NICE ecosystem and do not expect expertise across every component, candidates with wider exposure to CXone, AI-dri

NiCE is proud to be an equal opportunity employer. The Customer Service Automation and AI Sales Overlay is responsible for entire sales process for NiCE AI solutions, from targeting opportunities to closure. Manage the entire sales process for NiCE AI solutions from targeting opportunities and engag

We are seeking an experienced Contact Centre Solution Architect with a strong background in NICE CXone and the broader NICE AI-powered CX platform. While we recognise the breadth of the NICE ecosystem and do not expect expertise across every component, candidates with wider exposure to CXone, AI-dri

A leading tech firm in the United Kingdom seeks a Presales Solution Architect to design integrated Agentic AI solutions.The candidate will lead pre-sales design, ensuring scalability and security while collaborating with sales and service teams.Ideal candidates will have extensive experience in CCaa

A global compliance solutions provider in London is seeking an enthusiastic Account Executive for the Financial Markets Compliance team.The role involves prospecting, developing, and closing Enterprise SaaS deals within a designated territory.Candidates should possess over 6 years of sales experienc

A leading security technology firm in the UK is seeking a highly skilled UK Sovereign Security Engagement Manager to act as the main liaison between technical security teams and customers.In this role, you will manage vulnerability remediation efforts, ensure compliance with security standards, and

At NICE, we work according to the NICE‑FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. At NiCE, we don’t limit our challenges. Join an ever‑growing, market‑disrupting, global company where the teams – comprised of t

At NiCE, we work according to the NiCE‑FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Key responsibilities include all tiers of the NiCE CXone technology, including (but not limited to) Test design and test Strategy for Ni

A global technology company in the United Kingdom seeks an experienced individual to manage the complete sales process for AI solutions.The ideal candidate will have experience in planning and executing AI sales, excellent communication skills, and the ability to build relationships with senior exec

NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitor

A leading technology company in the United Kingdom is seeking a Solutions Engineer, Connectivity to join its innovative team.This role involves supporting presales efforts and gathering requirements for voice and data interconnections.Ideal candidates will have extensive experience in telecommunicat

At NiCE, we don’t limit our challenges. NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120

TheAI PresalesEngineeringManagermust be able to articulate NICE solutions’ value and position NICE’s products to both business and technical users. We are seeking a NICEAI Presales Engineering Managerthat will lead the functional and technical sales process with a coordinated focus on solutions

A leading tech firm in the United Kingdom is hiring a Voice Engineer responsible for ensuring the operability of their voice network.The ideal candidate needs expert knowledge of VoIP and SIP protocols, along with experience in troubleshooting and maintaining voice infrastructure.This role requires

A leading software company in the United Kingdom is seeking an experienced Voice Engineer to manage the voice network infrastructure.The ideal candidate will have a bachelor's degree in Telecommunications or a related field, along with over 5 years of experience in telecommunications and expert-leve

At NiCE, we don’t limit our challenges. The Voice Engineer ensures the overall operability of the NiCE voice network. NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial cr

A global software company based in the United Kingdom is seeking a Voice Engineer who will manage the operability of the voice network, ensuring both traditional voice and VoIP infrastructure is functional.Responsibilities include leading infrastructure projects, troubleshooting network issues, and

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NiCE Actimize experts apply innovative technology to protect institut

A leading software solutions provider in Greater London is seeking a Senior Automation Engineer to develop tests and maintain their software platform.The role involves critical QA responsibilities, including test design, execution, and ensuring quality through collaboration.Candidates should possess

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, co

A leading software company in the United Kingdom seeks a Presales Engineering Manager to drive technical sales across its portfolio of solutions.This individual will lead a team, engage with clients, and manage complex customer requirements.Ideal candidates will possess strong software sales experie

A global software company is hiring a Security Engagement Manager to act as the primary liaison between UK Sovereign security teams and customers.Key responsibilities include assessing security posture, tracking vulnerabilities, and preparing customer reports.The ideal candidate possesses technical

A leading AI technology firm in the UK seeks a Sales Engineer to join their presales team.This role involves close collaboration with the sales team, conducting technical assessments and delivering custom product demonstrations.Candidates should have expertise in enterprise software, particularly in

NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitor

The Voice Engineer ensures the overall operability of the NiCE voice network. NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety. Every day, Ni

A leading financial crime solutions company is seeking an Account Executive to drive new business within the UKI mid-market.The successful candidate will manage the full sales cycle, exceeding quotas for our Financial Crime products.Responsibilities include closing deals, building customer relations