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Job Title: WFM Manager / Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required: May be required to travel as per Business requirements. Reports to: Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2 / C3 Job Summary / Overview As a Manager/ Snr Manager you will be the driving force on leading our WFM Optimization suite and processes, you will be responsible for designing, implementing, and continuously improving workforce management processes and infrastructure. This role leads a team of WFM Architects and collaborates closely with WFM resources and business departmental stakeholders to ensure delivery of excellence aligned with the TP BEST WFM framework, and TP Standards of delivering Workforce Management end to end Services. The position drives optimization, scalability, and innovation across forecasting, scheduling, and real-time management functions, and all key operational, technical, and strategic playgrounds to closely collaborate as an individual and as a function Key Responsibilities and Accountabilities (…Responsibilities to include but not be limited the following) Job Description :- ( …Not limited to) • Lead, mentor, and develop a team of WFM Architect overseeing the management and support for UK and Ireland mainly, and other TP Geo’s as per business needs., • Foster collaboration, knowledge sharing, and innovation across the WFM function., • Architect end-to-end WFM processes (forecasting, scheduling, real-time management)., • Identify and implement optimization opportunities to improve efficiency and accuracy., • Ensure processes align with TP BEST WFM framework standards., • Oversee the design and deployment of WFM systems, tools, and integrations and champion conversions surrounding set up/ stand up of NICE, IEX, ACD’s and Integrations processes., • Partner with IT and vendor teams to ensure robust infrastructure delivery., • Maintain governance and compliance across WFM platforms, • Work closely with WFM resources, operations leaders, and business stakeholders., • Translate business requirements into scalable WFM solutions., • Act as the subject matter expert for WFM optimization initiatives., • Own delivery of WFM KPIs (forecast accuracy, schedule efficiency, adherence)., • Provide insights and recommendations to senior leadership., • Drive continuous improvement through data-driven decision-making. Build and Maintainence of :- • SQI & Central Planning: Seating capacity overview, dynamic floor plans, and utilization summaries., • Technical Support: Full transfer of system knowledge, team relationships, user and system administration, along with all required audits (CCMS, skills, base code, schedules, shifts, attrition, headcount, holidays, and waitlists)., • WFM Optimization Suite: Framework, deviation model, agent and forecast import builders, and all supporting tools., • IEX Administration: NICE relationship management, ServiceNow processes, SmartSyncs, and overall system administration., • TPS Migration: Current progress, next steps, and completion strategy., • Game Plan & Training Library: BEST framework, process documents, planner, and the full training library. Required Skills & Competencies • Technical Expertise: Deep knowledge of WFM systems (e.g., NICE, Verint, Genesys, Teleopti) etc, • Analytical Skills: Strong ability to interpret data, identify trends, and propose solutions., • Leadership: Proven experience managing WFM teams and driving organizational change., • Project Management: Skilled in leading complex initiatives, with PMP/Lean Six Sigma preferred., • Communication: Excellent stakeholder management and presentation skills., • Strategic Thinking: Ability to align WFM processes with long-term business goals. Preferred Qualifications • 7+ years in Workforce Management, with at least 3 years in an architectural or optimization role., • Knowledge, and Championing the usage of WFM Systems like NICE, Genesys and its Integration, Anaplan, Tableau, Knowledge of SQI, VBI and Power BI tools, and processes are preferred., • Experience closely working or leading teams of WFM professionals (forecasters, schedulers, real-time analysts)., • Demonstrated success in delivering WFM infrastructure projects., • Familiarity with TP BEST WFM framework or similar global standards., • Bachelor’s degree in Business, Operations, or related field.

About the job Product Manager - Energy Location: Hybrid working - Gateshead, Tyne and Wear. (Expectation is to be in the office for 2 days per week) Hours: Full Time 37.5 hours per week. Salary Range: competitive Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain, along with select pharmaceutical companies. We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals. Technology is the essence of what we do, but our people make us who we are. What will I be doing? C&C Group are looking for a self-motivated Product Manager to join our team. The role will be challenging, rewarding and multi-faceted and suit someone who enjoys the challenge of providing innovative data services and software solutions to help solve the problems faced by our clients. A customer facing role that will also require the ability to work well with internal and external stakeholders and effectively communicate client requirements to technical teams. As a Product Manager you will become a key stakeholder within C&C Group with responsibility for ensuring that our products, including data services, meet the needs of our clients. A creative role in which you will have a level of autonomy within which to work and empowerment to define your approach and contribute to the company. This will be a great opportunity to join a successful and growing business. The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities. What will my day look like? • You will need to provide advice to our customers regarding the capabilities and possibilities that our products and services offer., • You will need to be able to shape the future of the products (including ‘data’ as a product) and understand the techniques required to do so. This will include the creation of product roadmaps, release notes and documentation to support better customer understanding of the content of each product release., • You will manage the product lifecycle for existing and new products and act as the primary point of contact for our clients for queries relating to your products., • You will liaise with 3rd parties to determine how you can enrich existing products or add new products., • You will interact with our customers, capturing their requirements for change or adding new products and services., • You will be responsible for the product backlog for each of your products and approve the content of each release. You will regularly review the backlog with the technical and project management team delivering each release., • You will be required to sponsor the projects that deliver each release and ensure that the delivered product meets the specified requirements., • You will be responsible for the communications plan for each product release., • You will provide training, as needed, to existing and prospective customers regarding your products. More about you Must have: • You will need experience of working within the electricity or gas sector and have an understanding of the key concepts and supply infrastructure within the UK., • A varied skillset combined with real world experience of at least 5+ years within similar scenarios, • Proven product management experience., • Have a business development focused mindset., • The ability to nourish and foster and take to market new initiatives., • The ability to work as part of a team in preparing tenders to win new business or retain existing business., • Confident communication skills with the ability to host conversations with groups or individuals of internal or external stakeholders., • Experience of working within the technology sector and an understanding of the software development and product management lifecycle., • Individually organised with the ability to manage your time effectively and prioritise tasks on merit, • Excellent listening skills with the ability to take real interest and understand the customers’ business requirements or issues., • Ability to communicate at all levels within an organisation., • Demonstrable experience of working across multiple IT projects at the same time., • A good eye for detail. Highly Preferable: • Excellent analytical skills with an interest in data and systems., • Excellent presentation skills including the ability to use MS Office products to create engaging reporting and presentations, • Experience in digital transformation – legacy systems to modern architecture patterns (e.g. microservices), • Experience of using Microsoft Azure DevOps to aid with the documentation and tracking of requirements and software specifications., • An understanding of AI tools and their capabilities with experience of using more than one. Nice to have: • Experience of using diagramming tools such as PowerPoint and Balsamiq for wireframing. Benefits and Rewards include: • Comprehensive private healthcare for you, including optical and dental, as well as extra cancer care cover and access to mental health support, • 25-28 days holiday, plus public holidays of course., • Payroll Giving Scheme – We will match donations made to your chosen charity!, • A generous monthly team social budget., • Fruit, snacks, and drinks when working in our offices., • Electric Vehicle Scheme., • Ride to Work Scheme., • Extra days annual leave for your wedding/civil partnership., • Free on-site car parking. How do I join the C&C Group team? If this advert sparks excitement as well as matches your aspirations and skills, then apply today! If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for smart, innovative, and motivated talent.

Job Description Are you looking to develop your career and work in a highly commended neurological nursing home? If, so why not consider coming to join us as an Advanced Health Care Practitioner? We are looking to introduce this exiting new role to enhance the care and support we provide. Abbeymoor is a CQC rated “Good” Neurological Care Nursing home, based in Gateshead. It supports a number of individuals with neurological and degenerative conditions such as Huntington’s and Acquired Brain Injuries. You will be working alongside our amazing nursing team to undertake a wide range of clinical and health care tasks. This includes but is not limited to: • Assist with the nursing care of the resident under the direction of a trained nurse. This will include all basic care examples includes skin care; application of prescribed creams and eye drops; prompt residents to take prescribed medication; dressings., • Observe and reports any change in the condition of the resident and communicates this verbally to the nurse in charge., • Adheres to record keeping standards. Administer bolus feed and peg feeding. Re-positions the resident, adhering to current manual handling procedures and assists those residents unable to self-care with personal hygiene and dressing., • Responsible for catheter care and maintenance and stoma care. Carries out urine collections, PH balance, bladder washout; change leg bag as required. This includes being compliant with all National Care Standards, Regulations, Codes of practice & legislative requirements to help provide a safe service to residents., • To ensure the safe administration of medicine and management of this & that these are appropriately ordered, received, stored, recorded and administered in accordance with company policy and other required guidelines. I.e. NICE Qualifications SVQ 3/NVQ Level 3 minimum

Lead Developer (Node.JS) I'm looking for an experienced Lead Developer to support API development and backend delivery for a high-traffic consumer platform. You’ll work alongside front-end engineers to build scalable, secure, and performant systems using modern tools and AI-assisted development. You’ll be a good fit if you: • Deliver production-ready APIs fast and independently, • Have proven experience with consumer-facing platforms, • Use AI coding tools (Cursor, Claude Code, Codex, or similar) to speed up development, • Make confident technical decisions with minimal guidance, • Follow clear architectural standards and established development patterns, • Understand backend performance, scalability, and security at production scale, • Build reliable, maintainable APIs and data systems, • Collaborate effectively with front-end developers to design and implement seamless integrations, • Developers needing extensive supervision or mentoring, • Anyone without production experience in consumer-facing systems, • Node.js (extensive production experience) - this is key, you must have, • RESTful API design and development (production experience), • Database design and optimization (SQL and/or NoSQL), • Authentication, authorization, and security best practices, • React JS / Next.js (for full stack capability), • Payload CMS, • Azure, • Microservices architecture

SENIOR BI ANALYST / ANALYTICS ENGINEER Up to £70,000 | Fully Remote UK | Health & Wellness Tech THE COMPANY Award-winning health and wellness tech company with 30 million users globally. Remote-first company with a deep-work culture that values autonomy and ownership. THE ROLE Join a 3-person data team working with Product, Marketing, and Finance teams. Report directly to the CTO. What you'll do: • Build BI models using DBT in BigQuery, • Create dashboards in Omni (their BI tool), • Support user acquisition and marketing analytics, • Work on ad attribution insights for mobile apps, • Deliver finance and cashflow reporting, • Own projects end-to-end with minimal supervision TECH STACK • Cloud: Google BigQuery (GCP), • Data Transformation: DBT, • BI Tools: Omni, Metabase, Looker Studio, • Analytics: Amplitude, • ETL: Fivetran, • Version Control: Git WHAT YOU NEED Essential: 4+ years in Data/Analytics Engineering or BI Strong SQL skills (production-level) DBT experience (essential) Cloud data warehouse experience (BigQuery, Snowflake, Redshift) Data modeling expertise User acquisition or marketing analytics background Mobile app or gaming industry experience (highly preferred) Strong communication skills Self-starter who works autonomously Degree in Engineering, Computer Science, Maths, or related Nice to have: • BigQuery experience specifically, • Mobile analytics or app attribution background, • Agile startup experience, • Amplitude or similar analytics tools, • Health tech or behavioral science experience WHAT'S ON OFFER Up to £70,000 Fully Remote (anywhere in UK) High Impact (30M+ users) Small team, direct access to CTO Autonomy and ownership Award-winning product company Deep work culture, minimal meetings INTERVIEW PROCESS 1. CV chat with CTO (1 hour online), 2. SQL exercise + technical task (take-home), 3. Final with CTO and stakeholders (online) Timeline: 2-3 weeks HOW TO APPLY Send CV to Mohammed Buhariwala at Harnham Keywords: BI Analyst, Analytics Engineer, DBT, BigQuery, SQL, User Acquisition, Mobile Analytics, Marketing Analytics, Health Tech, Remote

Contract Role - Mainframe Assembler Developer – Contract – Leeds/Halifax/Edinburgh/Hybrid – 06 Months Initial We are currently seeking a skilled and proactive Mainframe Assembler Developer to join a leading financial institution. You will play a key role in supporting and enhancing legacy systems critical to banking operations. The ideal candidate will have strong technical expertise in Assembler and related mainframe technologies, combined with solid experience in high-volume, regulated environments. Role Overview: • Job Title: Mainframe Assembler Developer, • Location: Leeds/Halifax/Edinburgh/Hybrid (2 days per week onsite), • Contract Type: Contract, • Duration: 06 months initially, • Sector: Banking Required Skills & Experience: • Proven experience with IBM Mainframe Assembler (HLASM) development., • Strong understanding of z/OS, JCL, TSO/ISPF, VSAM, and DB2., • Experience in the banking or financial services sector is highly desirable., • Familiarity with COBOL, CICS, or PL/I is a plus., • Solid problem-solving skills and attention to detail., • Experience working in Agile or Waterfall environments., • Knowledge of regulatory and compliance requirements in the banking domain., • Exposure to system modernization or migration projects., • Experience with automated testing tools for mainframe environments. Please feel free to contact myself – Daisy Nguyen () at Gibbs Consulting for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Role: Salesforce Senior Developer / Architect Contract Type: Contract (3 months initially with further extension long term) Start Date: Jan 2026 We're looking for a Salesforce Senior Developer/Solution Architect to help us design and deliver scalable, high-quality Salesforce solutions across our business. The ideal candidate is hands-on, technically strong, and confident working closely with product, business, and dev teams to shape solutions that are not only well-built but also future-proof and efficient. Key Responsibilities: • Design and implement end-to-end Salesforce solutions (Service Cloud focus), • Lead technical delivery and drive best practices across Apex, Flows, LWC, and integrations, • Collaborate with admins, product managers, and BAs to translate business requirements into scalable solutions, • Support CI/CD process (GitHub, Jenkins) and maintain development standards, • Provide technical mentorship and guidance to team members, • Ensure integration and data flows with third-party platforms (e.g., Zuora, Adobe, external APIs) Required Skills: • 5+ years of Salesforce development experience, • Strong Apex, Lightning Web Components, Flows, and API integration skills, • Experience designing scalable architecture and optimising performance, • Strong understanding of Salesforce data model, permissions, and platform limitations, • Familiarity with CI/CD tooling – GitHub + Jenkins, • Able to work cross-functionally and communicate with both technical and non-technical stakeholders Nice to Have: • Experience with Zuora or other subscription billing platforms, • Salesforce certifications (e.g. Platform Dev I/II, App Builder, Architect certs)

Our client is building the imaging systems behind future AR/VR and smart-glasses products. We're hiring a senior engineer to develop the C++ simulation and imaging tools used to explore new camera architectures. What you'll do • Build C++ imaging and simulation software used by camera/optics teams., • Translate prototype MATLAB/Python models into production-quality C++., • Work with optics, image quality and graphics teams on the full pipeline. Must Have Skills • Proven camera development experience with lenses, sensors or ISP/pipelines., • Strong image design and image quality background., • 8+ years building complex C++ software, ideally in imaging/simulation. Nice to have • Experience taking prototypes into C++., • Understanding of lens modelling, calibration or camera metrology. The Offer • Annual Salary up to £125,000 doe and location, • 12-month PAYE contract, inside IR35., • Fully remote in the UK - to be considered must hold UK work authorisation (no sponsorship, and cannot work abroad) Next Steps... Apply Now with your CV or LinkedIn profile today to Som in Principle for immediate consideration and more information.

Paid Internships in China at Fortune 500 Companies - Full Support & Stipend Included What You’ll Do: Join Go Abroad China’s internship program in China and gain real-world experience at leading Fortune 500 companies, innovative startups, and multinational corporations in China. You’ll work on meaningful projects in fields like Business, Engineering, IT, Marketing, Finance, and Hospitality while developing professional skills in a global environment. As an intern, you’ll: • Collaborate with international teams on live projects, • Attend professional development workshops and networking events, • Receive personalized career mentoring and feedback, • ✓ 20+ Years of Experience - Since 2003, we've placed 4,000+ interns from 50+ countries, • ✓ All-Inclusive Welcome Package - We handle everything for you: airport pickup, visa assistance, accommodation, a SIM card, a transportation card, and 24/7 support. Additionally, our package includes weekend activities such as networking events, cultural excursions, and electives, plus Chinese language courses., • ✓ Guaranteed Placement - Get matched with companies that align with your career goals, • ✓ No Mandarin Required - English-speaking work environments available, • ✓ Proven Success - 90% of our interns secure jobs within 3 months of completion, • Monthly stipend to cover living expenses, • Professional internship placement in your field, • Comfortable accommodation (Nice apartment or homestay), • Comprehensive visa support and documentation, • Airport pickup and orientation program, • Weekly Mandarin language classes, • Cultural activities and business networking events, • 24/7 local support and career coaching, • Students, recent graduates and professionals (18+ years old), • All academic backgrounds welcome, • Fluent in English (no Chinese language skills required), • Motivated, culturally curious, and eager to learn, • Location: Beijing, Shanghai, Shenzhen, Guangzhou, China, • Working Hours: Full-time (40 hours per week), • Start Dates: Year-round, flexible intake dates, • Salary Indication: Monthly stipend + comprehensive support package Take the first step toward your global career! Apply now and our team will contact you within 24 hours to discuss your personalized internship placement.

Job Description Are you looking to develop your career and work in a highly commended neurological nursing home? If, so why not consider coming to join us as an Advanced Health Care Practitioner? We are looking to introduce this exiting new role to enhance the care and support we provide. NICE Ensu

Job Description Are you looking to develop your career and work in a highly commended neurological nursing home? If, so why not consider coming to join us as an Advanced Health Care Practitioner? We are looking to introduce this exiting new role to enhance the care and support we provide. NICE En

If you are passionate and innovative, you may be our next NiCEr. NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. NiCE software manages more than 120

A recognized technology firm in Greater London is looking for a Senior Customer Success Manager to cultivate long-term relationships with enterprise clients.The role involves driving adoption of solutions, leading renewal strategies, and ensuring customer satisfaction.Ideal candidates will possess 5