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About the job Company Description We are looking for a passionate Restaurant General Manager to be part of our team for The Hoxton, Shepherd’s Bush. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you'll do... Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. Lead a large, dynamic FOH team Drive innovation and create a culture of service excellence Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership. Qualifications What we're looking for… Ideally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environment Proven track record managing a large FOH team A true passion for service whilst maintaining the integrity of our brand standards Managerial skills to achieve budgeted KPI’s in labour, COS% and OPEX Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information Whats in it for you.... Competitive salary 25 days holiday (plus bank holidays), pension and life insurance Hox Hero and Nifty fifty rewards for going the extra mile and living our values Food on us during your shift Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Time off to volunteer with one of our partner charities An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! Pay if forward, refer a friend and get a bonus on us Department: F&B Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Action Challenge specialises in creating unique challenges and in 2024 over 36,000 people took on one of our ‘Ultra Challenge’ events, which is now the UK’s leading series of treks & trail runs and raises over £10 million for charity each year. In 2025 we plan to build on that success and help more people achieve their personal goals. We have an excellent event’s team who bring these events to life and deliver first class support & hospitality for participants. We’re on the lookout for hardworking & resilient individuals to join our team and get involved in something special. Experience: You will either have experience working on mass participation events, outdoors events, catering or hospitality experience, or you just feel you have what it takes to work as part of a team, and have the determination to thrive on events with a ‘can-do’ attitude. As work can sometimes be labour intensive – ideally you should be physically fit and be willing to help with some lifting! We are looking for someone who is reliable and wants to become part of a close-knit team putting on some of the UK’s best events. Role: You will be at the core of our events team with different roles over the event weekend. This may include site set-up on the Thursday &/or Friday including some heavy lifting, setting up tents, gazebos, event branding, hospitality & merchandise areas, the registration zone and working to deadlines to get the event sites in great shape for participants. Over the weekend ‘event days’ it’s all about providing the best experience – ranging from: when they arrive, manning information/ registration areas/ hot drinks stations, timing, checking participants into the campsite, to presenting participants with their medals, t-shirts and a glass of fizz when they finish their challenge. You will learn on the job from our experienced Event Crew, and will have the option to select your preferred choice of working days when completing your event availability. We allocate shifts dependent on crew availability, shift patterns for the event, and this may also be through the night with a paid 5-hour sleep break included in your weekend shift if applicable. We are seeking new crew members who can commit to work on several of our Ultra Challenge events over the season (which runs from late March – mid October) and to become part of our successful, fun event team. As you gain experience working on our events, there will be opportunities to take on more responsibility as the event season progresses, and we are always on the lookout for Site Managers & Assistant Site Managers. We have a number of roles throughout the events, you must be 18 or older to apply for this job, live in the UK and must be willing to travel around the UK for the events.