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The Care Coordinator will work as part of the care management team and will manage a caseload of clients under the supervision of the Registered Manager to ensure the smooth delivery of their care packages. The Care Coordinator will liaise with clients, their families or representatives, and community services in order to provide effective and well-managed care. They will be part of setting the high standard of care that we expect across the Company and will support care workers in their role. The Care Coordinator will be working closely with the Registered Manager and two other Care Coordinators. You will need to communicate effectively with your colleagues to ensure that all duties are completed accurately and efficiently. Job description Job Title: Care Coordinator Reports to: Registered Manager Duties and responsibilities Maintain full and complete knowledge of the clients: their care needs; care plans; assessments; schedule of care; regular carers. Maintain up to date care plans, risk assessments and client details. Attend meetings with clients, their families and/or representatives as required. Coordinate with local community teams (e.g. GPs, District Nurses, OTs) to support a holistic approach to care. Provide care, when required, to the standards expected of the Company. Quality assurance in the workplace. Care workers Support care workers in their role as required. Share in the mentoring responsibilities of new care workers. Assist with the training and supervision of care workers. Administrative Respond to emails in an effective and timely manner. Competency on Malinko scheduling software (our client management software – training provided). Competency on the Oncare (our digital care records software – training provided). Record phone calls on the phone log. Have full knowledge and understanding of the Company policies and procedures. Attend staff meetings and mandatory training Support the Registered Manager with ad hoc duties as required. Share the out of hour’s on-call duties (additional remuneration provided). Job Type: Full-time Pay: Up to £13.50 per hour Benefits: Company pension Referral programme Work from home Work days: Monday to Friday