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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Health & Nutrition Advisor We are looking for a Health & Nutrition Advisor to provide specialist technical leadership that strengthens the charity's ability to secure, design and deliver high-quality institutional donor-funded programmes. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories! Position: Health & Nutrition Advisor Location: Milton Keynes/hybrid Hours: Part time, 18.25 hrs per week Contract: Permanent Salary: £45,563 - £48,375 pro rata, depending in experience (actual £ 22,781 - £24,187) Closing Date: October 8, 2026. Interviews will be the following week. About the Role Working across programme acquisition, programme quality and donor reporting, you will ensure that evidence, learning and technical expertise are translated into competitive funding opportunities and effective programme delivery. You will combine technical health and nutrition expertise with strong donor awareness to improve outcomes for vulnerable children and communities whilst supporting institutional funding ambitions. You will work collaboratively across the charity, consortium partners and donor-funded programme teams. You will build trusted relationships, influence without direct authority and provide technical leadership across diverse geographical and cultural contexts and balance programme quality, donor expectations and organisational priorities, using sound judgement to support decision-making and manage risk. The role requires strong collaboration, curiosity, accountability and a commitment to continuous learning and improvement. This role is based at the Milton Keynes office. You will need to work from the office for a minimum of 1 day per week, with the option to work from home for the remaining days. Please only apply if you live within a realistic commuting distance of Milton Keynes. About You To succeed in this role you will need: A degree or equivalent qualification in Health, Nutrition or a related discipline. Significant experience in health and nutrition programme design and proposal development, including demonstrated experience and a successful track-record in the development of proposals for grants and commercial contracts across a variety of institutional funders. Strong understanding of institutional donor funding mechanisms and requirements. Experience developing theories of change, results frameworks, indicators and logframes. Demonstrable experience providing technical support and quality assurance to donor-funded programmes, including managing or supporting rapid-response and demand-led technical assistance assignments (e.g. scoping, mobilisation of experts, quality assurance and delivery oversight) Experience integrating gender equality, disability inclusion, safeguarding and community accountability into programme design. Strong stakeholder management and partnership development skills. Excellent written and verbal communication skills, including the ability to explain complex technical issues to non-specialist audiences. Ability to manage multiple priorities and deliver high-quality outputs to challenging deadlines. About the Organisation Join an international children's charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God's unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. You may also have experience in areas such as Health, Nutrition, Health & Nutrition, Health & Wellbeing Advisor, Health Coach, Wellbeing Coach, Nutritionist, Nutrition Advisor, Health Improvement Practitioner, Health & Wellbeing Coach, Lifestyle Coach, Health Promotion Officer, Weight Management Advisor Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP TPBN1_UKTJ

£29,000 to £34,000 base salary, average earnings £47,000 (uncapped bonus) plus great benefits. Monday to Friday, including 1 in 4 Saturdays (4 hours). Remote - UK | Full‑time. We're looking for Sales Consultants to join our growing Probate Sales team. At Co‑op Legal Services, we do things differently. We're here to help people through some of life's toughest moments, making sure they feel listened to, supported and treated fairly. We're looking for people who care about doing the right thing, take pride in giving clear advice, and want a role where their work genuinely matters. At the Co‑op, you'll be trusted to do the right thing for our clients - and supported to build a rewarding career with earning potential you can control. As a Sales Consultant you'll be helping people in the hour of need. You don't need legal experience. What matters most is how you talk to people, how you listen, and how you guide clients towards the right outcome for them. There's no cold calling, clients come to us because they trust the Co‑op, and you'll receive full training and ongoing support from experienced colleagues. Every conversation is an opportunity to give someone clarity and support when they need it most. • Have thoughtful, respectful conversations with clients by phone and video, • Understand their circumstances and what matters most to them, • Explain probate and estate administration services in clear, simple terms, • Help clients decide whether our services are right for them, • Manage your work using modern digital systems, • Work towards agreed KPIs, supported by a close‑knit remote team, • Experience in consultative sales or a customer‑focused role, • The ability to discuss sensitive topics with empathy and care, • A willingness to learn and develop new skills, • The confidence to explain things clearly without jargon, • Motivation driven by doing a good job and caring for our clients, not just hitting a number, • A commitment to working for an organisation that is dedicated to supporting our clients, • An annual bonus (based on personal and business performance), • 28 days holiday (rising to 32 with service) plus bank holidays, • A pension with up to 10% employer contributions, • 30% discount on Co‑op products and 10% off other brands, • Stream - early access to a percentage of your pay as you earn it, • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice, • 24/7 colleague support service, • Training and support for your development and career progression, • Cycle‑to‑work scheme We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. #J-18808-Ljbffr

Health & Nutrition Advisor We are looking for a Health & Nutrition Advisor to provide specialist technical leadership that strengthens the charity’s ability to secure, design and deliver high-quality institutional donor-funded programmes. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Position: Health & Nutrition Advisor Location: Milton Keynes/hybrid Hours: Part time, 18.25 hrs per week Contract: Permanent Salary: £45,563 – £48,375 pro rata, depending in experience (actual £ 22,781 – £24,187) Closing Date: October 8, 2026. Interviews will be the following week. Working across programme acquisition, programme quality and donor reporting, you will ensure that evidence, learning and technical expertise are translated into competitive funding opportunities and effective programme delivery. You will combine technical health and nutrition expertise with strong donor awareness to improve outcomes for vulnerable children and communities whilst supporting institutional funding ambitions. You will work collaboratively across the charity, consortium partners and donor-funded programme teams. You will build trusted relationships, influence without direct authority and provide technical leadership across diverse geographical and cultural contexts and balance programme quality, donor expectations and organisational priorities, using sound judgement to support decision-making and manage risk. The role requires strong collaboration, curiosity, accountability and a commitment to continuous learning and improvement. This role is based at the Milton Keynes office. You will need to work from the office for a minimum of 1 day per week, with the option to work from home for the remaining days. Please only apply if you live within a realistic commuting distance of Milton Keynes. To succeed in this role you will need: • A degree or equivalent qualification in Health, Nutrition or a related discipline., • Significant experience in health and nutrition programme design and proposal development, including demonstrated experience and a successful track‑record in the development of proposals for grants and commercial contracts across a variety of institutional funders., • Strong understanding of institutional donor funding mechanisms and requirements., • Experience developing theories of change, results frameworks, indicators and logframes., • Demonstrable experience providing technical support and quality assurance to donor-funded programmes, including managing or supporting rapid‑response and demand‑led technical assistance assignments (e.g. scoping, mobilisation of experts, quality assurance and delivery oversight), • Experience integrating gender equality, disability inclusion, safeguarding and community accountability into programme design., • Strong stakeholder management and partnership development skills., • Excellent written and verbal communication skills, including the ability to explain complex technical issues to non‑specialist audiences., • Ability to manage multiple priorities and deliver high‑quality outputs to challenging deadlines. Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under‑representued sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. You may also have experience in areas such as Health, Nutrition, Health & Nutrition, Health & Wellbeing Advisor, Health Coach, Wellbeing Coach, Nutritionist, Nutrition Advisor, Health Improvement Practitioner, Health & Wellbeing Coach, Lifestyle Coach, Health Promotion Officer, Weight Management Advisor #J-18808-Ljbffr

Gilbertson & Page Ltd is a privately owned pet food manufacturer based in Welwyn Garden City, Hertfordshire. With over 150 years of heritage, the business produces around 30,000 tonnes of dry dog food annually, focusing on large-format bags for multi-dog households and value-conscious consumers. The company operates a highly automated factory and maintains a lean, efficient structure. It is part of a wider group that includes a sister company in aerosols, contributing additional group revenue. This newly created Senior National Account Manager (SNAM) role marks a strategic step forward for Gilbertson & Page. The SNAM will help shape and lead the development of national account relationships, with a remit that may include ownership of key accounts such as Pets at Home, Bestway, and Jollyes. The balance between new business development and existing account management will be influenced by the strengths and experience of the successful candidate. This is a rare opportunity to join a respected British manufacturer at a pivotal moment, with the autonomy to shape commercial strategy and contribute to long-term growth. • Develop and execute national sales strategies to drive revenue and margin growth., • Build joint business plans with key accounts and identify opportunities for deeper engagement., • Evaluate and shape direct vs. wholesale account strategies, including discount and specialist channels., • Lead promotional planning, pricing strategy, and commercial input into marketing initiatives., • Identify and develop new national account opportunities to broaden distribution, whether through grocery, discount, wholesale, or other relevant channels., • Build relationships with national retailers, wholesalers, and multi-site independents., • Assess and prioritise opportunities across pet specialty, discount, and regional chains., • Influence brand positioning and product visibility in-store and online., • Collaborate with sister company contacts to leverage group relationships where appropriate., • Work closely with Marketing, Supply Chain, Finance, and Product teams., • Provide market insights to guide innovation and go-to-market planning., • Influence marketing campaigns and asset development to support account growth., • Lead sales reporting and provide actionable insights to senior leadership, ensuring visibility of performance across key accounts and initiatives., • Track progress against targets and optimise plans in real-time., • Drive continuous improvement across pricing, margin, and promotional effectiveness., • Significant experience in sales leadership, ideally within pet food or FMCG, with a proven ability to manage national accounts and drive commercial growth., • Proven track record in national account management and/or new business development., • Strong commercial acumen and ability to influence cross-functional teams., • Experience working with wholesalers, retailers, and discount channels., • Clear and confident communication, with credibility in front of senior stakeholders., • Comfortable with travel and ideally located within reach of Welwyn for regular office presence., • Experience in a lean or family-owned business environment., • Familiarity with pet food, nutrition trends, and consumer segmentation., • Background in marketing collaboration and campaign development., • Understanding of D2C and e-commerce dynamics., • Existing relationships with key pet specialty and discount retailers., • Strategic thinking with a pragmatic, hands-on approach., • Emotional intelligence and adaptability to different working styles., • Collaborative leadership and stakeholder management., • Resilience, initiative, and long-term mindset., • Ability to build structure and process in a lean organisation #J-18808-Ljbffr

World Vision UK is seeking a part-time Health & Nutrition expert to support institutional funding and programme quality from the Milton Keynes office. The role is hybrid with 18.25 hours per week, offering a salary in the £22,781–£24,187 range (FTE £45,563–£48,375) depending on experience. Responsibilities include leading technical inputs for proposals, supporting donor engagement, and ensuring programmes meet technical standards while integrating gender, safeguarding and inclusion #J-18808-Ljbffr

Health & Nutrition Advisor at a charitable organisation in Milton Keynes is part-time (18.25 hrs/week), hybrid work with a minimum one day in the office. The role leads technical health and nutrition expertise to secure and deliver donor-funded programmes, aligning evidence and learning with funding opportunities and programme delivery. The candidate will design proposals for institutional funders, manage multiple priorities and communicate complex technical issues to diverse audiences, while #J-18808-Ljbffr

World Vision UK is seeking a Health & Nutrition Technical Focal Point to support institutional funding and programme quality within our health and nutrition work. You will share evidence-based insights, represent WV in donor and sector forums, and help align programmes with donor priorities and technical standards. The role is part-time (18.25 hrs/week) in Milton Keynes with hybrid working, closing date 08 October 2026, offering opportunities to influence programme quality across countries. #J-18808-Ljbffr

We are on a mission to be the partner of choice for developing people and their communities. Reed Wellbeing is a public service provider delivering lifestyle and wellbeing programmes that help people improve their health. Pay Range £50 per 90-minute session. Are you passionate about helping people to lead healthier lives? Are you an enthusiastic, experienced health professional, looking for a flexible & highly rewarding role? Then consider joining Reed Wellbeing as a Self-Employed Health & Wellbeing Coach! Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible. This role will deliver across one or more programmes that make up the NHS Healthier You service. These programmes include the Diabetes Prevention Programme (DPP), Type 2 Diabetes Pathway to Remission Programme (T2DR), Behavioural Support for Obesity Prescribing Programme (BSOP)and Long-Term Conditions Prevention Pilot (LTCP). As a Self-Employed Health & Wellbeing Coach, you will be responsible for the engagement and delivery of sessions in both group and/or one-to-one settings with participants. Sessions are delivered face-to-face across parts of the Central East Region, therefore flexibility and a willingness to travel are essential. Applicants must also have access to their own vehicle and hold a full UK driving licence. Expected availability for programme delivery is between 12 and 20 hours per week. In return, you will receive £50 per 90 Minute session. Just some of your day-to-day responsibilities will include: • Deliver engaging NHS Healthier You Programme sessions to participants in a group and/or one-to-one setting, in accordance with our curriculum, resources and quality standards., • Motivate, support, and empower participants to make sustainable lifestyle and behaviour changes, using evidence-based coaching techniques to improve their overall health and wellbeing., • Adapt session delivery to meet the diverse needs, abilities, and learning styles of participants, and create a positive and inclusive environment to encourage participation., • Monitor participant progress, conduct regular revies, and celebrate achievements while identifying additional support needs., • Signpost participants to appropriate local health, wellbeing and lifestyle support services where required., • Participate in training, professional development, and quality improvement activities to ensure the highest standards of service delivery., • Contribute ideas and feedback to support continuous improvement of programme delivery and participant outcomes., • Minimum Level 3 qualification in Exercise Referral, Health Improvement/Promotion/Public Health, Nutrition & Weight Management, Coaching & Behaviour Change, or Education & Training., • Evidence of training, qualification, or assessed competence inbehaviour change delivery, aligned with recognised frameworks (e.g. COM‑B, Behaviour Change Wheel, motivationalinterviewingor health coaching approaches)., • Fully First Aid trained, with a valid certificate., • Experience facilitating groups and supporting individuals to achieve positive health, lifestyle, or behaviour changes., • Strong communication and relationship-building skills, with a person-centred and non-judgemental approach., • Ability to engage and motivate people from diverse backgrounds and with varying levels of confidence and health literacy., • Demonstrable IT skills, including the ability to confidently use digital platforms and systems to deliver services, record data, and meet reporting requirements., • Willingness to participate in induction, supervision, observed practice, competency assessment and ongoing CPD including all mandatory core training., • Flexibility to work evenings and weekends, as required, and the ability to travel throughout the designated region using your own vehicle., • Experience delivering behaviour change programmes aligned withNHS‑commissionedor public health services., • Experience working with individuals and/or groups withadditionalneeds, long-term health conditions, obesity, or pre-diabetes., • Fluency in multiple languages., • Experience supporting service users via digital or remote delivery platforms., • Qualification in group-based delivery., • Level 3 Qualification in British Sign Language. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Phone: Email: #J-18808-Ljbffr