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Why are we recruiting? PayPoint operates a retail network of over 30,000 local shops through which we deliver a wide range of services to local communities. We manage and settle over £10 billion of omnichannel payments every year. We are embarking on a modernisation of some of our settlement and billing systems thus ensuring that payments from our retailers to our clients and vice versa continue to be managed in an efficient and seamless manner. We are now looking for a Functional Lead to join the team that creates and deploys the technology which supports our Billing and Settlement service. This role will provide the IT to Finance link for Business Central change, owning functional alignment, business readiness and delivery coordination. What will you be doing? As the Functional Lead at PayPoint, you will sit under the Head of Settlement and Billing and work closely with the Product Owner, BC Engineers and finance business owners. You will lead the functional relationship between finance and IT, translate business priorities into clear scope and acceptance, and coordinate delivery to ensure successful business adoption. Responsibilities of the role • Take a hands-on role in implementing Business Central customisations and configurations under guidance from the Senior BC Developer, • Act as the finance facing functional lead, owning relationships with finance owners and representing business needs to IT and delivery teams, • Lead and co facilitate requirements workshops with the Product Owner, capturing business processes, reporting needs and acceptance criteria, • Draft and maintain the Business Requirements Document and feature briefs, ensuring clarity on business outcomes and constraints, • Translate BRD content into user stories and acceptance criteria for the Product Owner to prioritise, • Coordinate delivery activities and maintain pragmatic delivery plans and schedules that reflect Product Owner priorities; track progress, dependencies and milestones, • Own UAT planning and execution, coordinate business testers, validate results and sign off acceptance with stakeholders, • Lead cutover readiness and hypercare coordination to ensure successful transition to business operations, • Maintain issue, decision and risk logs and escalate materially to the Product Owner and Head of Dept as required, • Provide business transformation support including training, runbooks and process guides to embed new ways of working, • Minimum 5 years practical experience in finance systems or Business Central functional work, • Strong facilitation skills and a track record of running workshops with senior finance stakeholders, • Excellent requirements writing skills, comfortable producing BRDs, clear user stories and crisp acceptance criteria, • Proven experience coordinating delivery plans and tracking milestones in Azure DevOps or similar tools, • Experience owning UAT planning and business readiness activities, including training and cutover support, • Clear communicator able to translate technical implications into business language and to push back where necessary on scope and risk, • Exposure to Business Central configuration and common integration patterns, • Familiarity with Agile delivery and sprint cadence, and experience working alongside development teams to refine scope and estimate work, • Prior experience in payment, settlement or billing domains an advantage but not required, • Holiday purchase scheme, with 25 days holiday plus bank holidays., • On-site gym (free) and nationwide corporate rate gym membership., • Online benefits portal offering discounts on shopping and holidays., • Love2Shop Everyday Benefits Card., • Contributory company pension scheme., • Progression and Development., • Private medical insurance and life assurance (with option purchase additional cover, • Additional benefits available at a discounted rate., • Cycle2Work scheme JBRP1_UKTJ

A leading biscuit manufacturer in the UK is seeking a Shopper Marketing Manager to lead omnichannel marketing strategies that enhance shopper experiences and drive sales. The ideal candidate will possess over 5 years of FMCG shopper marketing experience and a deep understanding of the UK retail land

Senior Commercial Finance Manager - Tech-Focused Retail | Hertfordshire (Hybrid). Our client, a forward-thinking consumer and retail technology business, is seeking a Senior Commercial Finance Manager to help drive strategic growth and innovation across its digital channels and omnichannel platforms

A leading retail company in the UK seeks an In Store Marketing Manager for its F&F team.In this role, you will manage marketing communications for the Home & Clothing division across various markets.Responsibilities include leading in-store campaigns, ensuring brand consistency, and managing budgets

Why are we recruiting? PayPoint operates a retail network of over 30,000 local shops through which we deliver a wide range of services to local communities. We manage and settle over £10 billion of omnichannel payments every year. We are embarking on a modernisation of some of our settlement and billing systems thus ensuring that payments from our retailers to our clients and vice versa continue to be managed in an efficient and seamless manner. We are now looking for a Functional Lead to join the team that creates and deploys the technology which supports our Billing and Settlement service. This role will provide the IT to Finance link for Business Central change, owning functional alignment, business readiness and delivery coordination. What will you be doing? As the Functional Lead at PayPoint, you will sit under the Head of Settlement and Billing and work closely with the Product Owner, BC Engineers and finance business owners. You will lead the functional relationship between finance and IT, translate business priorities into clear scope and acceptance, and coordinate delivery to ensure successful business adoption. Responsibilities of the role Take a hands-on role in implementing Business Central customisations and configurations under guidance from the Senior BC Developer Act as the finance facing functional lead, owning relationships with finance owners and representing business needs to IT and delivery teams Lead and co facilitate requirements workshops with the Product Owner, capturing business processes, reporting needs and acceptance criteria Draft and maintain the Business Requirements Document and feature briefs, ensuring clarity on business outcomes and constraints Translate BRD content into user stories and acceptance criteria for the Product Owner to prioritise Coordinate delivery activities and maintain pragmatic delivery plans and schedules that reflect Product Owner priorities; track progress, dependencies and milestones Own UAT planning and execution, coordinate business testers, validate results and sign off acceptance with stakeholders Lead cutover readiness and hypercare coordination to ensure successful transition to business operations Maintain issue, decision and risk logs and escalate materially to the Product Owner and Head of Dept as required Provide business transformation support including training, runbooks and process guides to embed new ways of working Act as a trusted adviser to the Product Owner on business impact, prioritisation trade-offs and stakeholder engagement What would we like from you? This role requires very strong practical experience in finance systems, Business Central functional work or similar finance application domains. You will be expected to join in flight projects quickly, build up a detailed knowledge of PayPoint’s Business Central installation and act as the business facing functional lead. You should be comfortable working remotely, able to work in a matrix environment and confident engaging with stakeholders at all levels. What is essential for the role? Minimum 5 years practical experience in finance systems or Business Central functional work Strong facilitation skills and a track record of running workshops with senior finance stakeholders Excellent requirements writing skills, comfortable producing BRDs, clear user stories and crisp acceptance criteria Proven experience coordinating delivery plans and tracking milestones in Azure DevOps or similar tools Experience owning UAT planning and business readiness activities, including training and cutover support Clear communicator able to translate technical implications into business language and to push back where necessary on scope and risk Comfortable working in a matrix environment and engaging with stakeholders at all levels It would be great if you already have… Exposure to Business Central configuration and common integration patterns Familiarity with Agile delivery and sprint cadence, and experience working alongside development teams to refine scope and estimate work Prior experience in payment, settlement or billing domains an advantage but not required Basic understanding of data migration considerations What can we do for you? This is a Hybrid role with occasional visits to our Head office in Welwyn Garden City As a key member of the Settlement and Billing delivery stream, you will also benefit from a range of company benefits such as: Holiday purchase scheme, with 25 days holiday plus bank holidays. On-site gym (free) and nationwide corporate rate gym membership. Online benefits portal offering discounts on shopping and holidays. Love2Shop Everyday Benefits Card. Contributory company pension scheme. Progression and Development. Private medical insurance and life assurance (with option purchase additional cover Additional benefits available at a discounted rate. Cycle2Work scheme Electric Car Scheme At PayPoint, we're committed to creating an inclusive culture where everyone can thrive and feel a sense of belonging. PayPoint is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Contract type: Permanent Hours: Monday - Friday - 36.25 Hours Per Week Salary: Competitive Closing date for applications: 30th April, 2026 REF-(Apply online only)

ARE YOU THE ONE?Love tech? Thrive on building strong relationships? Ready to represent one of the worlds most iconic brands?Join us as an Omnichannel Merchandiser and become the driving force behind Samsungs retail success.

A leading fashion retailer is seeking a Sales Advisor to provide an exceptional omnichannel shopping experience.

ARE YOU THE ONE?Love tech? Thrive on building strong relationships? Ready to represent one of the worlds most iconic brands?Join us as an Omnichannel Merchandiser and become the driving force behind Samsungs retail success.

A prominent fashion brand in Greater London is seeking a Customer Relationship Manager to lead CRM strategies and enhance customer retention.You will be responsible for defining automated CRM journeys, executing targeted campaigns, and driving cross-channel engagement.The ideal candidate will have s

A forward-thinking agency is seeking an Omnichannel Marketing Specialist in Greater London. Ideal candidates have 3-5 years of marketing experience, a strong grasp of omnichannel principles, and excellent analytical skills.

Key duties include executing omnichannel campaigns, managing brand performance, and ensuring compliance with industry regulations.

A global healthcare solutions company is seeking a Senior Consultant for Medical Affairs Strategic Advisory to design and execute external engagement strategies, focusing on US and Global markets.The role requires a blend of strategic communications, data analytics, and collaboration to deliver impa

A dynamic global consumer brand agency based in London is seeking a Brand Executive to support brand strategies for beauty and personal care.This full-time role involves executing brand initiatives, coordinating campaigns, and working cross-functionally to enhance brand presence.Ideal candidates wil

Join the PC Dreams Group as an OmniChannel Sustainability Sales Executive to lead sales and acquisition efforts within a specific category, driving sustainability initiatives and delivering exceptional customer experiences across retail and digital channels. Implement omnichannel sales strategies by

A leading marketing agency seeks a Senior Data Analyst in London for a temporary 6-month position.You will lead analytics projects, manage client data, and deliver actionable insights for data-driven decisions.The ideal candidate will have 4+ years of experience with customer datasets and proficienc

A leading technology company in London is seeking a talented Solution Architect to lead the introduction of customer-focused technologies.You will be responsible for developing solution architecture, engaging stakeholders, and implementing solutions that enhance customer experiences.The ideal candid

Working collaboratively with the Executive Director of Commerce & Enterprise and wider teams, you will drive sustainable income growth, expand the retail portfolio, and integrate e-commerce to deliver a seamless omnichannel offer.

A UK drinks company is seeking a Customer Marketing Leader to lead a small marketing team and execute omnichannel activation strategies.

A leading marketing recruitment agency in the UK is seeking a Head of Brand for a premium water softener brand.The successful candidate will lead brand strategy, manage a high-performing marketing team, and drive integrated campaigns across various channels.This role requires robust experience in co

With a focus on omnichannel practices, the ideal candidate will have at least one year of store management experience and a strong ability to foster client relationships.

A leading fashion retailer in the UK is looking for a Sales Advisor to provide an exceptional omnichannel shopping experience.

A leading luxury brand is seeking a digital marketing professional in Greater London to manage and enhance visibility through strategic campaigns with wholesale partners.The ideal candidate will have 1-2 years of experience in digital marketing, particularly in e-commerce, with proven project manage

A leading pharmaceutical company is seeking a Promotional Key Account Manager to engage healthcare professionals with a personalized experience based on data insights.This role involves coordinating interactions across multiple channels and collaborating with various functions to optimize customer e

A luxury jewelry brand in Greater London seeks thoughtful and optimistic Tiffany Client Advisors.In this role, you will inspire clients with exceptional service while achieving sales and fostering long-term relationships.Ideal candidates will have retail or luxury experience and a passion for elevat

A global biopharmaceutical leader is seeking an Omnichannel Strategist near Uxbridge. This role focuses on designing and optimizing omnichannel strategies for healthcare professional engagement.

Must have an Omnichannel background. A globally recognised retail brand is undergoing a major omnichannel transformation and is seeking an experienced Head of Technology to lead the next phase of its digital, operational, and customer-experience evolution. Develop and deliver a technology roadmap th

In this role, you will focus on driving the adoption of omnichannel advertising solutions.

A premium fashion retailer in Greater London is seeking a Store Manager for their Nottingham store.This role emphasizes team management, excellent customer service, and community engagement.The ideal candidate will drive store operations, manage stock levels, and inspire their team.Benefits include

A leading telecommunications company in the UK is seeking a Service Design Principal to lead service design initiatives that transform customer experiences.The ideal candidate will have a deep expertise in service design and stakeholder management, driving the vision and strategy for multiple busine

A leading luxury retail brand in Greater London is seeking an experienced Solution Architect to design and lead the adoption of digital technologies within the Salesforce ecosystem.The role involves developing solutions that enhance customer experience across channels and requires strong stakeholder

A contemporary fashion brand is seeking a Merchandiser to enhance omnichannel trading by supporting the Buying team.

A pharmaceutical recruitment agency is seeking a Clinical Sales Specialist to promote respiratory brands in the UK.Candidates should have strong face-to-face and virtual sales experience, with excellent interpersonal skills.The position requires meeting sales targets, building relationships with hea

A leading fashion retailer in London seeks an experienced Assistant Store Manager to enhance client experiences and drive sales.The role involves leading a dedicated team to achieve KPIs, managing store operations, and fostering a vibrant client community through effective outreach programs.The idea

A leading healthcare engagement company is seeking a Clinical Sales Specialist for a maternity cover position.This role involves promoting respiratory brands to healthcare professionals in the BLMK area.The ideal candidate should have experience in face-to-face and virtual sales, possess strong inte

A leading fashion retailer is seeking a Sales Advisor to provide exceptional customer service, both in-store and online.You'll work as part of a dynamic team to create a fun and engaging shopping experience, while actively promoting the latest fashion trends.Passion for fashion and strong communicat

A leading luxury department store is seeking a PPC Executive to join its Digital team.This role is key to delivering effective PPC campaigns, optimizing budgets, and generating insightful performance reports.Candidates should have strong experience with Google Ads and a solid grasp of digital market

A prominent recruitment agency in the UK is seeking a Media Manager to lead integrated retail media campaigns for a globally recognized consumer brand.This 6-month contract role involves planning, executing, and analyzing campaigns that enhance brand visibility and shopper engagement across internat

We are seeking an Omnichannel Strategist to join the Commercial Excellence function and support brand teams in designing, executing, and optimizing omnichannel strategies. Lead the development and execution of omnichannel brand campaigns, media plans, and tactical programs to drive measurable busine

A contemporary fashion brand in the UK seeks a Merchandiser to support omnichannel trading across retail and digital channels.

A leading beauty and wellness company is seeking a Retail Product Owner to transform in-store experiences.This role involves managing the retail product roadmap, collaborating with multiple teams, and ensuring a seamless integration between online and offline channels.The ideal candidate should have

A global spirits company in London seeks a Customer Marketing Executive to lead shopper marketing for major UK retailers, including Co-op and Waitrose.The role requires excellent communication and project management skills, as well as a passion for innovative marketing initiatives.You will oversee c

A leading recruitment agency is looking for a Marketing Manager in London to spearhead innovative marketing strategies driving lead generation for the Enterprise sector.This role involves collaborating with various departments, executing marketing campaigns, and managing stakeholder relationships in

Opportunity to play a vital role in developing and executing successful omnichannel marketing strategies. If you are a highly motivated and results-oriented Omnichannel Marketing Specialist with a passion for creating seamless customer journeys, we encourage you to apply!. About the job Omnichannel