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Workshop Controller Dover Salary Up to £35,000 Basic + Bonus Days - Monday - Friday / 08:00-17:30 / 1 in 3 Saturdays 8-1 paid as overtime Ref 29043 We have a new job vacancy available for a Workshop Controller in Dover. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If youre a experienced Workshop Controller at a main dealer or independent then apply now! Would also suit a Master Technician or Diagnostic Technician who is looking to get off the tools. Workshop Controller Benefits: Progression opportunities Great Bonus Opportunities Car Allowance Company Pension Company Discounts Great Training & development Workshop Controller Role: Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion Monitor job progress, review job cards, and ensure accurate job timing for costing purposes Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations Maintain agreed service levels and ensure the smooth daily running of the workshop Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards Monitor and contribute to financial performance, supporting cost control and efficiency improvements Handle and resolve customer complaints in a timely and professional manner Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement Workshop Controller Requirement Full UK driving license 1+ years experience as Workshop Controller or Diagnostic / Master Technician at a main dealership Main dealership experience preferred but not essential Octane Recruitment Consultant Michael Rogers STHOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ