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Our client is a well-established and very successful freight forwarder offering a global freight service. Operating from a strong financial base and with direct access to the vast resources of a large and successful group specialising in international logistics and distribution. We are now looking for Senior Freight Operations lead to join the team at their offices in Dover. Your role will involve processing and management of a range of European and UK road freight, seafreight and airfreight shipments, all from start to finish, using acquired skills to negotiate commercial pricing, place bookings, accurately raise shipping documentation and manage customer issues The role is a senior role in operations department with responsibility for 2 members of staff Main responsibilities include. • Manage road freight / seafreight / airfreight booking process with customers and suppliers. * Obtain and process pricing enquiries for all forms of transport. * Operate internal operations system, on-line booking and sales platforms, customs documentation. * Manage sales and cost reconciliation on a shipment by shipment basis. * Raise accurate operational documentation such as AWBs, Bills of Lading, Certificates of Origin and EUR1's with great attention to detail. * Face to face customer meetings where required with specific objectives and results to achieve. * Weekly and Monthly reporting on various operational statistics. Taking part in bi-weekly management meetings with company Directors. * Mentoring other team members in best practice and operational skills. In order to apply for the role, you will have. • A knowledge of processing road freight, seafreight and airfreight shipments, ideally in a freight forwarding company, together with commercial pricing experience. * Excellent relationship building skills with both customers and suppliers to maximise all opportunities. * The ability to prioritise, organise & manage time efficiently is essential within a busy operations team. * Attention to detail for the production of shipping documents. * Identifying new business opportunities from your customer base and having the ability to up sell the services on offer. Salary and Benefits • £35,000 + dependent on experience. * 22 days holiday to start plus bank holidays/ Pension

Handle administrative processes within Order Processing/Spare Parts including maintaining an accurate order information in ERP system, monitoring of commercial matters such as opening/expiry, job calculation, and ensuring order closure is complete. Prepare, process and monitor orders and projects in

This full-time role involves managing the processing of customer orders, maintaining sales records, and providing administrative support to the sales team.

The Continuous Improvement & Sales Order Processing Manager is responsible for driving operational excellence across the MSP’s service and commercial workflows. This dual‑focused role oversees the end‑to‑end sales order processing function while identifying, designing, and implementing conti

A client in the customer service sector based in Quedgeley is seeking an Order Processing Team Leader for a newly created permanent, full-time position. The successful candidate will manage a team of three customer service staff, ensuring effective order processing and maintaining high standards of

A well-established manufacturing business in the West Midlands is seeking a Sales Administrator to support sales activities, manage customer orders, and ensure high levels of customer service.

The role involves processing customer orders, maintaining sales records, and providing administrative support to the team.

Due to internal promotion, our client in Quedgeley (Gloucester) is seeking a Order Processing Team Leader to join their friendly and growing team in this newly created permanent, full time role. Ensure accurate and timely order processing (phone, email, website, WhatsApp). Customers place production

The role involves handling communications, overseeing orders, and providing excellent customer service.