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Customer Service Administrator Shrewsbury, Shropshire Permanent role Monday Friday (8 am 4.30 pm) Salary £27,000 - £30,000 depending on experience An excellent opportunity has arisen to join a well-established and highly respected organisation based in Shrewsbury. Renowned for their industry leadership and commitment to quality, our client is seeking a proactive and detail-oriented Customer Service Administrator to join their dynamic and supportive team. This role is integral to ensuring the smooth flow of customer operations, from initial enquiry through to order fulfilment. Youll be responsible for maintaining high standards of service, accuracy, and communication across all customer touchpoints, while working closely with internal departments to support business efficiency. Key Responsibilities Serve as the first point of contact for customer enquiries via phone and email, delivering prompt and professional responses Accurately process repeat and bespoke customer orders, ensuring correct stock, pricing, and account details are maintained Monitor and manage shared inboxes to ensure timely responses and resolution of queries Support delivery performance by coordinating with logistics and operations teams Escalate service issues appropriately to maintain customer satisfaction and operational continuity Collaborate with sales, purchasing, and warehouse teams to resolve order discrepancies and ensure smooth workflow Maintain and update CRM systems and internal databases with accurate records of orders, communications, and transactions Assist with reporting and analysis of service KPIs, identifying areas for improvement Contribute to continuous improvement initiatives within the customer service function Skills & Experience Proven experience in customer service, order processing, or sales administration Excellent attention to detail and accuracy in data entry and record keeping Strong communication skills, both written and verbal, with a professional and courteous manner Ability to manage multiple tasks and prioritise effectively in a fast-paced environment Proficient in Microsoft Office and CRM systems A collaborative team player with a proactive approach and commitment to service excellence This is a fantastic opportunity for someone looking to grow within a stable and forward-thinking company. If you thrive in a customer-focused environment and enjoy working as part of a close-knit team, wed love to hear from you. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Ref: DE26738 TPBN1_UKTJ

Location: Croydon Hours: 42 hours per week, Monday to Friday Speedy is the UKs leading hire provider, offering the widest range of tools, specialist hire equipment, plant and support services truly everything for every job. Based within the depot, the Hire Desk Controller plays a critical role at the heart of our operations, sitting on the frontline of sales and customer service. Relationship building is fundamental to success in this role, as you will coordinate the entire hire process from order placement through to delivery and collection. You will work closely with all areas of the depot to ensure customer requirements are met efficiently and that service standards remain consistently high. On a day-to-day basis, you will act as the central point of contact for customers and internal teams, managing incoming hire enquiries, processing orders accurately, and ensuring all hire documentation is completed correctly. You will coordinate delivery and collection schedules, monitor equipment availability, and proactively resolve any issues that could impact service levels. You will regularly liaise with the transport team to confirm logistics, with the stock and yard teams to check equipment readiness, and with engineers to ensure equipment is serviced, compliant and fit for hire. You will update internal systems in real time, maintaining accurate records of hire contracts, pricing, extensions, off-hires and returns. You will build strong relationships with customers by understanding their requirements, providing clear and professional communication, and offering suitable solutions to meet their needs. This includes advising on the most appropriate equipment, identifying opportunities to add value, and ensuring a seamless customer experience throughout the hire lifecycle. You will also support the depots commercial performance by maximising utilisation of equipment, identifying opportunities to upsell or cross-sell, and ensuring pricing and margins are protected in line with company guidelines. In addition, you will handle queries, complaints and service issues efficiently and professionally, escalating where required and ensuring timely resolution. You will work closely with colleagues to continuously improve processes, service standards and customer satisfaction, contributing positively to the overall performance and culture of the depot. To support your success, you will need: Strong organisational skills Excellent verbal and written communication skills Adaptability and flexibility in a fast-paced environment A commitment to learning and personal development A full UK driving licence Previous experience within the hire industry or a similar sales or operational role The ability to support your business unit in delivering our ESG Strategy Decade to Deliver What we will provide: We will give you everything you need to succeed in this role. This includes full on-the-job training, alongside access to our dedicated product and systems training teams. We are passionate about colleague development and offer tailored development programmes aligned to individual aspirations. We have a strong track record of recognising and nurturing talent, enabling long-term career progression across the Speedy Group. Speedy operates an industry-leading Work Life Balance initiative, demonstrating our commitment to colleague wellbeing, reduced core contracted hours and more balanced working patterns. This supports our ambition to truly put People First . We welcome conversations around hybrid and flexible working arrangements, including flexible start and finish times, shorter working days, term-time hours and job share opportunities. What we offer: 26 days annual leave plus bank holidays Life assurance Pension scheme Canteen facilities 95% discount across the Speedy brand Opportunities for training, development and career progression Voluntary Health Cash Plan My Staff Shop discounts and offers across a wide range of retailers Green Commute Initiative cycle to work scheme PAM Employee Assistance Programme (EAP) free and confidential support including wellbeing, counselling, legal and financial advice Career Line of Sight providing clarity and transparency on progression and development pathways across the Speedy Group Please note that Speedy reserves the right to close vacancies earlier than the advertised date should a high volume of applications be received. We therefore recommend applying as soon as possible to avoid disappointment. Some roles within The Speedy Group UK & Ireland may require a DBS, credit or security clearance check. The Speedy Group is an equal opportunities employer, committed to embracing diversity and fostering an inclusive environment where everyone can perform at their best. Our ESG Governance policies can be found here: All applicants will be considered for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability. All roles require proof of right to work in the UK prior to commencement of employment. TPBN1_UKTJ

Job Title: Deputy Manager Location: Kingston Upon Thames Salary: Up to £27,914 per annum plus bonus Role: Permanent OVERVIEW As a Deputy Manager you will embody the brand and be its advocate inside and outside the business, you will naturally be up for every challenge that comes your way, motivating and developing your team while going that extra mile to make sure the service is as premium as our product. Our client wants managers to reflect the brand itself which is why fun, bright, and friendly personalities always shine. Show us you are proficient at managing a team and delivering exceptional service and prove youve got plenty of ambition, and well reward you with a career youll want to shout about. IDEAL CANDIDATE A confident and natural retail leader who can manage staff performance and support individuals to deliver Previous experience working in a customer service focussed fashion or footwear retail environment is essential A current Supervisor or Assistant Manager/Keyholder who is looking to progress You will be a people person, naturally confident and have a can-do attitude You will be an experienced manager working in a fashion, footwear or accessories retail environment which is focussed on service, people and delivering results Punctual, reliable, and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment You will be articulate, well presented and be able to demonstrate a strong track record of retail achievements Supporting the store manager in delivering an excellent retail environment THE ROLE AND KEY RESPONSIBILITIES You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork Contribute to ideas that drive positive results in KPIs including sales and service Ensuring service standards in store are constantly being offered in line with the companys core values You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer Making commercial decisions on stock packages and displays using company reports to drive store sales Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office Communicating company policy and procedures to all team members in a professional manner OUR CLIENT Since their conception our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to its original roots and brand values. ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment TPBN1_UKTJ

Job Title: Assistant Store Manager Salary: £24,752 per annum Role Type: Permanent - 34 Hours per Week Location: Surbiton, South West London Looking for a role where every day feels meaningful? Where style meets sentiment, and your leadership helps create unforgettable moments? Were searching for a passionate and driven Assistant Store Manager to join our clients team. This is more than just retail - its about helping people celebrate lifes most special occasions, guiding them with warmth, confidence, and impeccable service. Why Youll Love This Role: Competitive salary with a rewarding annual bonus Exceptional training to help you grow and thrive Flexible benefits including a holiday buying scheme Enhanced maternity/paternity leave to support your journey Generous staff discounts on products that truly matter Be part of a brand thats growing, evolving, and investing in its people Who Were Looking For: A natural leader who brings energy, empathy, and excellence to everything they do Someone with experience in customer-focused or sales environments, ideally already leading a team A confident communicator who knows how to inspire and support others Detail-oriented, reliable, and driven by results Stylish, professional, and proud of their achievements Someone who understands that great service is about connection, not just transactions What Youll Be Doing: Leading your team to deliver personalised, heartfelt customer experiences Coaching and developing staff to reach their full potential Using insights and data to make smart commercial decisions Creating beautiful, inviting displays that reflect your local customer base Building relationships through local events and community engagement Ensuring the store runs smoothly and reflects the brands values every day OUR CLIENT Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset, and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career! ABOUT US This Assistant Store Manager role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. TPBN1_UKTJ

The role involves handling communications, overseeing orders, and providing excellent customer service.

You will ensure smooth order processing, maintain accurate records, and provide customer service support.

The role involves processing customer orders, maintaining sales records, and providing administrative support to the team.

Sort and distribute client orders to meet third party despatch deadlines. Confirm despatch of client orders by reconciling despatch system generated paperwork.

This full-time role involves managing the processing of customer orders, maintaining sales records, and providing administrative support to the sales team.

The Continuous Improvement & Sales Order Processing Manager. This dual-focused role oversees the end‑to‑end sales order processing function while identifying, designing, and implementing continuous improvement initiatives that enhance service quality, efficiency, customer experience, and profita

Receptionist (Enhanced DBS Required) – Tower Hamlets | Start ASAP | Short‑Term Contract.This post is subject to a DBS check at an enhanced level.Your role as receptionist is to be the first point of contact within the service, greeting all our visitors promptly in a friendly and courteous manner

Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.

LRS - Receptionist - City of London.Lexington is an award-winning contract caterer that focus on providing great food and service to customers.To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.Gre

Join Our Team at Kioku by Endo!.Are you passionate about providing exceptional dining experiences? Ready to immerse yourself in a world where culinary excellence meets unforgettable moments? Kioku by Endo invites you to be part of our vibrant team in the heart of London.Position Available: Part-Time

Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!.Our family is made up of many different people.We embrace diversity and believe in treating everyone equally to ensure that everyone ha

Receptionist - Roodlane Medical.Issuing clients with the necessary paperwork and explaining forms.Dealing with face to face, telephone and E-Mail queries with an excellent telephone manner and communication skills.To be the customer's advocate within HCA ensuring their smooth transition through thei

Part of London + Regional Hotels, .Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.Food & Beverage and Spa offerings.Provide all members and guests of The Len

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Whether you wan

Specialist Behaviour Support Worker.We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Learning Disabilities Service.No personal care or experience required, just the right values.Want to feel valued? You'll feel at home here.Annual leave increasing

Veterinary Receptionist - Aintree.If you have strong receptionist and social media experience, we have the perfect opportunity for you at Aintree Vets4Pets as a Veterinary Receptionist!.We are based on the Racecourse Retail Park inside the Pets at Home store, at the heart of the local community.Our

We are looking for a passionate.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximise their choices, rights and decisions.The successful candidate must have;.NVQ Level 3 in Residential

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Join Ocado Logistics where

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Join Ocado Logistics where

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Join Ocado Logistics where

Early Morning Delivery Drivers Needed!.Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across th

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in South Kent.We are recruiting for experienced and forward thinking.This is full time and permanent position and working for very well established care company.Very interesting and varied role with

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond.We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality.Our services include street outreach, assessment hubs, supported accommodation, and tenanc

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

Pupil Services Receptionist - Long term temporary assignment to start September 2025.Job Type: Full-time (Term-Time Only) Monday - Friday.We are seeking a dedicated Pupil Services Receptionist on a long-term basis with the potential for extension.This role is crucial in providing a welcoming and ef

Night Receptionist Opening - Park Plaza Park Royal.At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs.Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.Two wellness days per year

You must have excellent administrative skills in order to undertake a wide variety of administrative tasks, and the confidence and ability to work independently and unsupervised.

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

Our dedicated team of specialists is committed to diagnosing and treating all types of mental health conditions, including eating disorders and addictions.

The BoTree has the prestigious title of Conde Nast Best New Hotel 2025.Nestled between Marylebone and Mayfair, our luxury hotel boasts 199 stunning guest rooms, including 29 suites, the renowned LAVO restaurant, two unique bars, an exclusive nightlife event space, a private screening room, and a wel

Do you love to provide an unforgettable and enchanting guest experience?.As our Receptionist you will be the first member of the team to meet our guests as they arrive at our beautiful hotel.You will help to create those enchanting moments which sets the tone for their visit, whether they come for a

Part-time Receptionist and Switchboard Operator.Rapport team of 18 Ambassadors.This role is based at our client's office near Bank / Monument station.In this position, you will manage reception services and operate the switchboard, delivering exceptional customer service and maintaining a profession