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Senior Customer Operations Advisor (Supply Chain / Order Management) Slough, UK | Hybrid (3 days in office) Your new company You will be joining a globally recognised organisation within the consumer goods/FMCG sector, renowned for its strong brand, market-leading products, and high-performing, collaborative culture. Following a period of exceptional growth and commercial success, the business is expanding its Customer Operations function to ensure it can continue to deliver outstanding service and maintain operational excellence across a diverse customer base - from major national retailers to smaller independent partners.This is an opportunity to join a dynamic and forward-thinking team where your contribution will have a direct impact on customer experience and business performance. Your new role As a Senior Customer Operations Advisor, you will play a pivotal role at the intersection of supply chain and customer operations, ensuring the seamless flow of goods, effective order management, and high levels of customer satisfaction. This is a fast-paced, high-impact role where you will be expected to quickly take ownership of key processes and contribute to a high-performing team environment. Key responsibilities include: • Managing end-to-end customer order processing, ensuring accuracy and timely fulfilment, • Reviewing weekly replenishment orders against stock and sales data to support inventory optimisation, • Supporting product launches and promotional campaigns, ensuring operational readiness and execution, • Acting as a key point of contact for customers on order queries, supply issues, and short-term flow of goods, • Handling customer claims, including discrepancies, damages, and credit management, • Collaborating with internal teams (including sales and supply chain) to ensure alignment and delivery, • Identifying opportunities for continuous improvement and contributing to process enhancementsYou will play a critical role in helping the business deliver against sales targets by ensuring products are available to customers when and where they are needed. What you'll need to succeed To thrive in this role, you will bring a strong operational foundation, a proactive mindset, and the ability to perform effectively in a fast-moving, customer-focused environment. You will have: • Proven experience in customer operations, supply chain, logistics, or order management, • Hands-on experience managing order processing, inventory, and customer accounts, • Experience working within a B2B environment, ideally across FMCG, retail, or logistics sectors, • Strong working knowledge of SAP (highly preferred) or similar ERP systems, • Experience handling customer claims and issue resolution, • Advanced Excel skills and confidence working with data, • Excellent organisational skills with the ability to manage multiple priorities and deadlines, • Strong communication and stakeholder management skills, with the ability to work cross-functionallyA degree (or equivalent experience) is desirable. You will also demonstrate a proactive, can-do attitude, strong team spirit, and the ability to integrate quickly into a high-performing environment. What you'll get in return In return, you will have the opportunity to join a successful and growing organisation where your impact will be visible from day one. You can expect: • A high-impact role within a fast-paced and commercially driven team, • Exposure to major retail customers and complex supply chain operations, • A collaborative, supportive working environment with experienced colleagues, • The opportunity to contribute to a team that values continuous improvement and innovation, • Hybrid working (3 days on-site) within a modern office environmentThis role is ideal for someone looking to further develop their career within customer operations, supply chain, or FMCG environments, while making a meaningful contribution to a high-performing team. What you need to do now If you’re a motivated and experienced operations professional looking for your next challenge in a fast-paced, growth-focused environment, we’d love to hear from you.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4794777

MEP Section Engineer\nLocation: Heathrow Airport\nSection Engineer will be responsible for the management of the construction site in order to achieve required project delivery to the customers’ objectives, while maintaining standards of health and safety, quality, environmental impact and cost control.\nThey will deliver multiple on-going projects, to the specified quality, the required programme and to the maximum commercial performance.\nThe post-holder will work closely with the Commercial Department, engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded.\nKey Responsibilities:\n Set a high personal example of safety and environmental behavior.\n Supervise subcontractors, assistant and site engineers and work force, for instance ensuring they understand he RAMS before commencing the shift on setting out methods and techniques.\n Check the shift engineers setting out to ensure it is correct. Also ensure they are following their own responsibilities (testing materials, briefing operatives, filling in check sheets).\n Ensure reasonable survey book standards and daily diaries are maintained by engineers • Supporting their manager.\n Attending and sometimes running the coordination meetings with stakeholders and subcontractors.\n Ensure that the 3D information drawings and specification documents contain sufficient, accurate information for construction of the works. Formally request any missing information in sufficient time to allow the programme to proceed without delay.\n Ensure that inspection and test plans are completed and digitally recorded as required by the PMP / Specification, including a check of dimension accuracy and quality.\n Prepare and monitor a 2-4 weeks programme with the subcontractor and other suppliers\n Monitor the work under their control to ensure that any unsafe work conditions and non-compliance with company policies and procedures are promptly remedied.\n Also considering plant, labour, material costs and programme.\n Carry out material take off and requisitions as requested by sub agent / agent.\n Completing Method Statements / Inspection Test Plan / MAR/ Task Briefings and reviewing such documents that have been prepared by others.\n Order materials and maintain register of all orders placed and confirmed.\n Completing Temporary Works Design Briefs and Inspecting temporary works structures once the training has been received.\n Maintain good working relations with client / designer / RE, together with our supply chain.\n Communicate with foremen and gangers to ensure full understanding of information provided.\n Confirm in writing, on the same day, any verbal instructions issued to subcontractors and ensure that comprehensive records of resources employed on additional works are maintained.\n Ensure all delivery tickets are cost coded and passed to accounts dept. for processing.\n Carry out other relevant duties as required from time to time.\nKey Skills and Experience:\n Successful experience at a management engineering level in construction (on site) specifically in MEP engineering and/or utilities\n Demonstrated application of growing commercial and contractual knowledge\n Experience of working in a cost-conscious environment. Good people management experience\n * Experience in managing subcontractors. Experience in stakeholder’s management (client). Relationship building with external parties is a critical requirement\n Significant civil engineering technology knowledge with significant previous experience. A highly capable construction problem solver\n Excellent communication skills and ability to interact at a variety of levels.\n Computer literacy advance. CSCS card\nDesirable skills:\n Airport experience/ critical areas experience.\n * Experience in stakeholder’s management (Key stakeholders apart from client). Member of the Institution of Civil Engineers or equivalent\nPlease note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.\nFerrovial Construction UK is an Equal Opportunities employer and as such treats applications equally and recruits purely based on skills and experience.\nFerrovial embraces diversity and inclusion, and we see the value in providing equal opportunities to all employees. We are committed to building an inclusive team from a variety of different backgrounds, perspectives and skills so we encourage candidates from underrepresented groups to apply

Our client is a leading UK-based manufacturer and supplier of high-quality, precision laboratory equipment used globally in hospitals, research laboratories, pharmaceutical facilities. They are looking for a proactive Sales Administrator for their Polish (and Czech) market to join their busy Product/Manufacturing team at their Sunbury-on-Thames offices. As a Sales Administrator you will process customer orders and play a key part in the smooth running of their customer order lifecycle and support functions across sales, purchasing, and operations. You must be fluent Polish and English reading, verbal and writing to business level. Additional Czech language would be highly desirable. Key responsibilities include: • Processing customer orders accurately and efficiently, • Liaising with suppliers and sourcing products, • Managing customer enquiries and providing excellent service, • Setting up and maintaining customer and supplier records on our database, • Processing invoices relating to this role, • Co-ordinating with shipping and freight forwarding partners, • Working with internal systems, • Stepping in when Management is absent to ensure production meets customer requirements What We're Looking For • Strong organisational and communication skills, • Experience in order processing, customer service, or operations support, • Fluent Polish - essentia...

Job description: The purpose of this role is to assist clients in all phases of consignment preparation as well as handle and monitor client activities ensuring compliance with all agreed company policies. How you create impact • Processing of consignment orders from clients via email, telephone and via Quicks online booking portal Quickonline, (which includes routing, classifying of service type, establishing a deadline and printing the job order.), • Managing the green light approval process for consignments destined to non-EU destinations., • To assist in providing clients with continuous status notifications and performing the necessary follow-ups (which includes relaying details pertaining to flight and customs delays, proof of deliveries, additional charges, resolutions, etc)., • Monitoring and actioning of client emails via the shared mailboxes., • Calculating and arranging the positioning of suitable temperature-controlled packaging & logger supplies., • Tracking and tracing consignments and providing the client with status updates throughout transit as well as process clients daily reports and manifests., • Monitoring and actioning of special alarms (SPAs) via Quick Track., • Develop and maintain good working relationships with clients., • Working in conjunction with the pricing team to provide clients with requested quotations in a timely manner., • ...

A permanent Supply Chain Assistant role supporting day-to-day logistics, order processing and supplier coordination within a fast-paced environment.The position focuses on ensuring accurate data management, timely deliveries and effective communication across internal teams and external partners to

Accounts Assistant - Langley, Slough Location: Office-based (Monday-Friday, 9:00am-5:00pm) We are seeking a reliable and detail-oriented Accounts Assistant to join our team in Langley, Slough. This is a fantastic opportunity for someone with a solid background in accounts or finance support who is looking to contribute to a fast-paced and professional environment. Key Responsibilities • Processing invoices and managing order workflows, • Supporting day-to-day accounting operations, • Following up on outstanding documents and payments, • Maintaining accurate financial records and data, • Assisting with general administrative tasks as required Requirements • Previous experience in an accounts, finance, or administrative support role, • Essential: Proven experience using SAGE 200, • Strong working knowledg...

Job Title: E-commerce Warehouse Team Leader Salary - £30,000 - £35,000 Depending on Experience. Hours - Monday - Friday Job Purpose: To lead and coordinate warehouse staff working within the e-commerce fulfillment area, ensuring efficient operation of the sortation system and timely, accurate processing of customer orders. The Team Leader supports operational targets for productivity, quality, and safety while maintaining smooth workflow and equipment performance. Key Responsibilities: Sortation System Operations • Oversee the daily running of the automated sortation system to ensure consistent throughput and accuracy., • Monitor real-time system performance (e.g., conveyor flow, scanning accuracy, system alerts) and escalate issues to maintenance or the Supervisor when needed., • Conduct pre-shift system checks and basic troubleshooting to minimize downtime., • Ensure proper labelling, scanning, and routing of parcels through the sortation process. Warehouse Team Leadership • Lead and motivate a team of warehouse operatives assigned to sortation tasks., • Allocate daily workloads and assign duties according to order volume and shift priorities., • Provide on-the-job training for new staff on warehouse procedures, safety, and equipment...

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity. The Role Maintains the Company's ordering system in line with standard procedures.Provides the stock control and is the conduit for spare parts ordering for the South Region. Investigates and identifies products/parts for Third Party Sales, processing orders from quote to delivery. Ensures Warehouse is kept in a tidy and safe state. Key Responsibilities Materials Procurement - Respond to Southern Region Service/ Repair Team requests to provide necessary spare parts for Service & Repair Third Party Sales - Liaise with Third Party (TP) customers to identify spare parts required. Enter details onto spreadsheets, raises spare part quotations, order items and arranges despatch.

The Operations Specialist (OPS) is responsible for the timely and accurate processing of all system and workflow tasks related to a customer’s lease. The OPS team provides a critical function in executing all customer-facing operational activities across the lifecycle of the lease and in managing the customer, supplier and other stakeholders across this process. The OPS works hand-in-hand with the Customer Experience Specialist to ensure customer-related system and functional tasks are completed within agreed service levels and processing times. Accuracy and detail are considered key to the success of this role, with an objective of standardising tasks where possible to ensure more efficient workflow management. The OPS team are considered system experts for all leasing activities and a main point of contact for our customers. You will be joining a great team, based in Egham, where you will be working in the office 3 days per week and 2 days working from home. • Order and Delivery: creating orders on behalf of the customer/CHG, following up on contractual delivery and signatures, • Lease Processing: processing purchases (invoices), lease schedule creation, installation certificates, invoice group creation, • In Life Processing: portfolio updates, lease schedule adjustments, • End of Lease: return processing, preparing collections, creating sales agreements, extension or run-on processing, • Creating suppliers in CRM, • Liaising with suppliers in payment updates and/or purchase queries, • Mail in and out documentation (incl. general document preparation), • ELO document storage and workflow, • Liaising with customers on standard queries and tasks as requested by Account Managers, the Customer directly or the Customer Experience Specialist., • Regular engagement with Customer Experience Specialist in identifying issues with process and/or raising of escalations., • Engagement with regional OPS network in the identification of task standardisation (where possible) and process improvement opportunities., • Ad hoc reporting/data requirements, as required., • Purchases, • End of Lease Requests, • Lease Schedule and Document Creation, • Invoices and Asset Allocation, • Understanding of, or exposure to, general finance and/or leasing., • Good level of excel, reconciliation and analysis skills, • Experience with ticketing or email systems To be developed: • In-depth process and workflow understanding of in-house used systems (iClass, CRM etc.), • Strong understanding of asset/IT fleet management, • Leasing models, • Lease Rate Factors and calculations, • MLA and Lease Schedule understanding, • Strong attention to detail and high level of accuracy, • Organizational skills and ability to muti-tasks or balance workload, • Ability to learn quickly and drive efficiencies, • Customer Service – able to respond holistically and clearly to customer requests (standard/flow customers only) in a professional manner, particularly in writing. #J-18808-Ljbffr

Johnson Controls is seeking an Order Operations & Compliance Analyst in Sunbury-on-Thames, focused on accurate order processing and compliance with company standards. Responsibilities include processing customer orders, validating details, and ensuring compliance.

Experience in order processing, billing, or similar workflows. Accurately enter and process customer orders in ERP/CRM systems. Perform quality checks to ensure orders are complete and correct.

The role focuses on ensuring accurate customer order processing, validating documentation and pricing, and maintaining compliance with company policies. The ideal candidate will have strong attention to detail, experience in order processing, and be familiar with ERP tools like SAP and Salesforce. D

What we offer• Competitive Salary: Reflecting your skills and experience • Generous Leave: 25 days annual leave (pro-rated in hours) • Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave • Comprehensive Benefits: o Pension plan (up to 7% employer

We are looking for an Order Operations & Compliance Analyst to ensure accurate and timely entry of customer orders, supporting revenue flow and reducing errors through high-quality processing. Experience in order processing, billing, or similar workflows. Perform quality checks to ensure orders are

The Accounts Payable Manager plays a key role within the VMD finance team, main responsibilities include ensuring the accurate and timely processing of purchase invoices & employee expenses, managing the end-to-end purchase order process, completing month‑end processes, and providing support durin

We are looking for an Order Operations & Compliance Analyst to ensure accurate and timely entry of customer orders, supporting revenue flow and reducing errors through high-quality processing.

About Us Join a dedicated and professional team where your administrative skills will make a real impact. We are seeking a detail-oriented and organised Office Assistant to support the smooth operation of our office, ensuring efficient service to clients and colleagues. The Role As an Office Assistant, you will play a vital role in managing administrative tasks, handling purchasing and stock control, and providing essential support to the wider team. Your expertise in organisation and communication will contribute to the overall efficiency of the office. Key Responsibilities Monitor and manage the office purchasing system, ensuring orders are placed and discounts negotiated. Maintain accurate logs of suspended transactions and allocate items to the correct client. Forward incoming items to clients promptly. Track and manage office stock, ensuring efficient usage before placing new orders. Verify and consolidate credit card statements with attached receipts. Handle filing of contracts, receipts, delivery notes, and other relevant paperwork. Receive and verify deliveries, ensuring accuracy against order forms and invoices. Manage the logging in and out of mobile phones for clients. Organise the packing and shipping of items, ensuring safe transport of hazardous materials. Assist with restaurant bookings, event planning, and arranging transportation and security as needed. Perform word processing, filing, and other computer-based administrative tasks. Maintain a clean and organised workspace. Adhere to company policies, procedures, and health and safety regulations. Provide cover for colleagues during absences. Complete any additional tasks as requested by management.What We're Looking For We are seeking a professional with: Previous experience in office administration (Essential). Experience processing invoices and managing stock control. Proficiency in Microsoft Office (Word, Excel, Outlook) and internet usage. Strong organisational and communication skills. A proactive and detail-oriented approach to tasks.What We Offer ✔️ A collaborative and professional work environment. ✔️ Opportunities for training and career growth. ✔️ Competitive salary and benefits package. Apply Today! If you are a highly organised Office Assistant looking for a role where you can make a difference, we'd love to hear from you. Join us and be part of an exceptional team

Accounts Assistant - Langley Slough Location: Office-based (Monday-Friday, 9:00am-5:00pm) Skills and Experience Experience in an accounts, finance, or administrative support role Essential: Proven experience using SAGE 200 Strong working knowledge of invoicing and order processing Strong attention to detail and high level of accuracy Confident using spreadsheets and accounting/business systems Strong communication skills, particularly when following up on outstanding documents or payments Ability to manage multiple tasks and prioritise workload effectively Professional, reliable, and able to handle confidential information appropriately We are seeking a proactive and detail-oriented Accounts Assistant to support our Chief Operating Officer (COO). This role provides essential day-to-day financial and administrative support to ensure smooth business operations. You will be responsible for maintaining accurate invoicing and pricing records, following up on outstanding proformas, reviewing orders, and producing reports to support commercial and operational decision-making. Key Responsibilities Update and maintain invoices Prepare, update, and process invoices accurately, ensuring all billing information is complete, current, and recorded in line with company procedures. Chase outstanding proformas Follow up with customers, suppliers, and internal teams regarding pending proforma invoices to ensure timely confirmation, payment, and progression of orders. Change and maintain sales pricing Update sales pricing within internal systems as directed, ensuring accuracy, consistency, and clear communication of any changes. Review customer and supplier orders Check incoming and outgoing orders for accuracy, correct pricing, quantities, and supporting documentation prior to processing. Prepare and review financial and operational reports Assist in compiling regular reports for the COO, including sales data, invoicing, order status, pricing updates, and other key business metrics. Support account reconciliation and record accuracy Help maintain accurate financial records by reviewing transactions, identifying discrepancies, and assisting with reconciliations as required. Provide administrative support to the COO Deliver ad hoc finance and administrative support, ensuring information is well-organised, deadlines are met, and records are kept up to date. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

About Us Join a dynamic and professional team where your expertise in procurement and purchasing will make a real impact. We are seeking a Personal Shopper to ensure the efficient procurement of goods and services, meeting client needs while maintaining cost-effectiveness and high-quality standards. The Role As a Buyer, you will be responsible for sourcing, purchasing, and managing the supply of goods and services to meet client requirements. You will work closely with suppliers and internal stakeholders to optimise cost-effectiveness and ensure timely order fulfilment. Key Responsibilities Monitor and manage the office purchasing system, ensuring orders are placed and discounts are negotiated where possible. Establish and maintain relationships with store staff and managers to improve sourcing efficiency. Source items directly from stores to expedite order fulfilment, particularly for urgent client requests. Ensure timely and accurate receipt of orders in good condition. Keep up to date with market trends, discontinued and unavailable items. Build and maintain relationships with suppliers and internal stakeholders. Optimise bulk purchases for cost-effectiveness. Track and resolve outstanding orders, including searching for items in less accessible shops. Maintain a log of stores that stock frequently purchased items. Receive deliveries, verify their accuracy, and organise safe packaging and shipping. Coordinate the safe packing and shipment of items, including handling hazardous materials as necessary. Assist in planning and purchasing for specific client needs, such as birthday parties and events. Perform administrative duties related to procurement, including accurate invoice processing and stock control. Provide cover for colleagues during absences. Maintain a clean and organised workspace, performing general administrative tasks as needed.What We're Looking For We are seeking a professional with: Strong procurement and purchasing experience. Proficiency in Microsoft Office applications. Experience in office administration with a high level of attention to detail. An analytical approach to work.What We Offer A supportive and professional work environment. Opportunities for training and career development. Competitive salary and benefits package.Apply Today! If you are an experienced and detail-oriented Personal Shopper looking for a role where you can make a difference, we'd love to hear from you. Join us and be part of an exceptional team in Surrey

Document Business Administrator Windsor, Berkshire £24,000 - £26,000 Free on-site parking This is an ideal opportunity for someone who has a strong eye for detail and enjoys working with data and/or documents. It is an exciting time to join a global business who are experiencing year on year growth and just entered a large global market. Playing a key part of their critical business support teams, providing exemplary customer support as well as coordinating administrative tasks. Our client offers a wonderful office environment, within the heart of Windsor, alongside onsite parking. You will be part of a great team. Key duties include: Receiving and processing work, dealing with supporting documentation daily. Organise, sort and file documents accurately Identify any inconsistent documents or missing documents and re-direct or source appropriately Archiving large volumes of documents Data entry, ensuring accuracy at all times Print, process and despatch correspondence to clients and customers Monitor and respond to emails promptly, ensuring professional communication Maintain stock levels within the office. Knowledge and skills required: Demonstratable experience within customer service and/or administrative role Comfortable working within clear processes, following tasks in order and dealing with some repetitive tasks A strong attention to detail, focus on accuracy IT literacy This is your opportunity to work within an established and expanding global business based in the heart of Windsor. You will work in modern offices, centrally located, where you have free on-site parking and to top it off you are working within one of the friendliest teams in the area. What You Need to Do Now: If this sounds like the perfect opportunity for you, then apply today! If not quite right but you know the perfect person, remember we have doubled our refer-a-friend scheme to a £100 voucher!! You qualify when we have recorded the referral, and they are placed in a permanent role (and pass their probationary period). So, to find out more, please visit our website and read our blog; Double the Reward!! If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website, where you can find our Data Privacy Notice. Key words: Business support, data entry, data, customer service, service delivery, client liaison, client success, customer support, administration, administrative, admin, process, archiving, accuracy, eye for detail

Accounts Assistant Location: Ascot Salary: Competitive Hours: Monday Friday, 9.00am 5.30pm with 1 hour lunch My client based in Ascot is seeking an Accounts Assistant to join their team. This is a fantastic opportunity for someone with previous Accounts Payable or Accounts Receivable experience to join a global organisation. The successful candidate will support the Accounting Manager across a variety of finance functions and will be highly organised, proactive and able to work accurately in a busy environment. Daily Duties Processing purchase invoices and employee expenses Handling supplier invoice and payment queries Preparing mid-month and month-end payments Maintaining the Fixed Assets Register and bank reconciliations Processing daily bank transactions and sales invoices Maintaining supplier accounts and preparing customer/supplier statements Supporting Accounts Receivable and Order Processing duties when required Assisting with month-end processes and journal postings Managing supplier onboarding and raising purchase orders Ensuring accurate financial records are maintained at all times Person Specification Previous Accounts Payable or Accounts Receivable experience Strong IT skills including Excel and ideally Microsoft Dynamics/Business Central Excellent attention to detail and organisational skills Strong communication and customer service skills Able to multitask, prioritise workloads and meet deadlines Positive, proactive and a strong team player Professional and able to maintain confidentiality at all times TPBN1_UKTJ

Service Desk Manager – Egham – £50,000–£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham. Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities, and a collaborative working environment. Service Desk Manager – Package & Benefits • Salary: £50,000 – £55,000 per annum (depending on experience) • Bonus opportunities • Pension scheme • Annual leave entitlement • Ongoing training & development • Long-term progression opportunities • Permanent, full-time position • Supportive and collaborative working environment • Location: Egham (office-based) Service Desk Manager – Role & Responsibilities • Lead and develop Dispatchers/Planners, Retention Specialists, Sales Order Processors, and Contract Administration teams • Drive a high-performance culture focused on customer service, operational efficiency, and service quality • Manage resource planning to maintain SLA performance and operational consistency • Oversee real-time allocation of Fire & Security engineers to reactive service works • Ensure emergency and critical system faults are prioritised effectively • Monitor live job progression to maintain response times and first-time fix performance • Manage the scheduling and coordination of all planned preventative maintenance (PPM) visits • Ensure compliance with Fire & Security maintenance standards and servicing requirements • Review and manage Service and Install WIP alongside operational teams • Identify ageing or stalled jobs and drive resolution with engineers and management teams • Ensure accurate job status updates to support reporting, invoicing, and customer communication • Support timely billing and invoice processing through completion sign-off and billing coordination • Lead customer retention activity including renewals and proactive customer engagement • Handle escalated service issues and high-profile customer concerns professionally • Oversee accurate sales order processing and contract administration • Ensure contract information, SLA details, asset data, and pricing are maintained accurately • Own and manage KPIs including SLA adherence, retention, WIP, dispatch efficiency, and PPM completion • Identify and implement operational improvements across processes and customer touchpoints • Work closely with Regional Service & Install Managers to ensure aligned service delivery • Support mobilisation of new contracts and operational change initiatives • Ensure compliance with Fire & Security industry standards and regulations Service Desk Manager – Skills & Experience Required • Previous experience within a Fire & Security, Facilities Management, or Service-led environment • Strong leadership and team management experience • Experience managing dispatch, planning, customer service, or operational support functions • Understanding of service delivery KPIs, SLAs, WIP management, and contract administration • Excellent organisational and communication skills • Ability to manage multiple priorities within a fast-paced environment • Strong problem-solving and customer management abilities • Proficient with service management systems and operational reporting tools • Positive attitude, strong work ethic, and self-motivation Apply Now If you are an experienced Service Desk Manager looking for a long-term opportunity within a growing Fire & Security business in Egham, please submit your CV today to be considered. Keywords Service Desk Manager, Customer Service Manager, Operations Manager, Service Delivery Manager, Fire & Security Manager, Customer Experience Manager, Dispatch Manager, PPM Coordinator, Contract Administration Manager, Service Operations Manager, SLA Management, WIP Management, Fire & Security Operations, Service Coordination, Customer Retention Manager, Fire & Security Service Delivery

Entry-level Administrator Windsor, Berkshire £24,000 - £26,000 Free on-site parking This is an ideal opportunity for someone who has a strong eye for detail and enjoys working with data and/or documents. It is an exciting time to join a global business who are experiencing year on year growth and just entered a large global market. Playing a key part of their critical business support teams, providing exemplary customer support as well as coordinating administrative tasks. Our client offers a wonderful office environment, within the heart of Windsor, alongside onsite parking. You will be part of a great team. Key duties include: Receiving and processing work, dealing with supporting documentation daily. Organise, sort and file documents accurately Identify any inconsistent documents or missing documents and re-direct or source appropriately Archiving large volumes of documents Data entry, ensuring accuracy at all times Print, process and despatch correspondence to clients and customers Monitor and respond to emails promptly, ensuring professional communication Maintain stock levels within the office. Knowledge and skills required: Demonstratable experience within customer service and/or administrative role Comfortable working within clear processes, following tasks in order and dealing with some repetitive tasks A strong attention to detail, focus on accuracy IT literacy This is your opportunity to work within an established and expanding global business based in the heart of Windsor. You will work in modern offices, centrally located, where you have free on-site parking and to top it off you are working within one of the friendliest teams in the area. What You Need to Do Now: If this sounds like the perfect opportunity for you, then apply today! If not quite right but you know the perfect person, remember we have doubled our refer-a-friend scheme to a £100 voucher!! You qualify when we have recorded the referral, and they are placed in a permanent role (and pass their probationary period). So, to find out more, please visit our website and read our blog; Double the Reward!! If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website, where you can find our Data Privacy Notice. Key words: Business support, data entry, data, customer service, service delivery, client liaison, client success, customer support, administration, administrative, admin, process, archiving, accuracy, eye for detail

Your new company You will be joining a globally recognised organisation within the consumer goods/FMCG sector, renowned for its strong brand, market-leading products, and high-performing, collaborative culture. Following a period of exceptional growth and commercial success, the business is expanding its Customer Operations function to ensure it can continue to deliver outstanding service and maintain operational excellence across a diverse customer base - from major national retailers to smaller independent partners.This is an opportunity to join a dynamic and forward-thinking team where your contribution will have a direct impact on customer experience and business performance. Your new role As a Senior Customer Operations Advisor, you will play a pivotal role at the intersection of supply chain and customer operations, ensuring the seamless flow of goods, effective order management, and high levels of customer satisfaction. This is a fast-paced, high-impact role where you will be expected to quickly take ownership of key processes and contribute to a high-performing team environment. Key responsibilities include: Managing end-to-end customer order processing, ensuring accuracy and timely fulfilment Reviewing weekly replenishment orders against stock and sales data to support inventory optimisation Supporting product launches and promotional campaigns, ensuring operational readiness and execution Acting as a key point of contact for customers on order queries, supply issues, and short-term flow of goods Handling customer claims, including discrepancies, damages, and credit management Collaborating with internal teams (including sales and supply chain) to ensure alignment and delivery Identifying opportunities for continuous improvement and contributing to process enhancementsYou will play a critical role in helping the business deliver against sales targets by ensuring products are available to customers when and where they are needed. What you'll need to succeed To thrive in this role, you will bring a strong operational foundation, a proactive mindset, and the ability to perform effectively in a fast-moving, customer-focused environment. You will have: Proven experience in customer operations, supply chain, logistics, or order management Hands-on experience managing order processing, inventory, and customer accounts Experience working within a B2B environment, ideally across FMCG, retail, or logistics sectors Strong working knowledge of SAP (highly preferred) or similar ERP systems Experience handling customer claims and issue resolution Advanced Excel skills and confidence working with data Excellent organisational skills with the ability to manage multiple priorities and deadlines Strong communication and stakeholder management skills, with the ability to work cross-functionallyA degree (or equivalent experience) is desirable. You will also demonstrate a proactive, can-do attitude, strong team spirit, and the ability to integrate quickly into a high-performing environment. What you'll get in return In return, you will have the opportunity to join a successful and growing organisation where your impact will be visible from day one. You can expect: A high-impact role within a fast-paced and commercially driven team Exposure to major retail customers and complex supply chain operations A collaborative, supportive working environment with experienced colleagues The opportunity to contribute to a team that values continuous improvement and innovation Hybrid working (3 days on-site) within a modern office environmentThis role is ideal for someone looking to further develop their career within customer operations, supply chain, or FMCG environments, while making a meaningful contribution to a high-performing team. What you need to do now If you're a motivated and experienced operations professional looking for your next challenge in a fast-paced, growth-focused environment, we'd love to hear from you.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A permanent Supply Chain Assistant role supporting day-to-day logistics, order processing and supplier coordination within a fast-paced environment. The position focuses on ensuring accurate data management, timely deliveries and effective communication across internal teams and external partners to maintain smooth and efficient supply chain operations. Client Details Supply Chain Assistant, Slough: Our client is a well-established, fast-growing organisation within the food manufacturing sector, known for supplying high-quality products to major retailers and foodservice customers across the UK. They operate a high-volume, fast-paced environment with a strong focus on operational efficiency, quality and continuous improvement. Description Supply Chain Assistant, Slough: • Support order processing and ensure accuracy of supply chain data Liaise with suppliers and internal teams to manage delivery schedules Monitor stock levels and assist with inventory control activities Track orders and resolve any delivery or supply issues promptly Maintain accurate records within ERP or supply chain systems Assist with forecasting and demand planning activities Support logistics coordination to ensure on-time deliveries * Provide general administrative support to the supply chain team Profile Supply Chain Assistant, Slough: • Previous experience in a supply chain, logistics or admin role advantageous Strong attention to detail and high level of accuracy Good organisational skills and ability to manage multiple tasks Confident communicator with suppliers and internal stakeholders Comfortable working in a fast-paced environment Proficient in Microsoft Excel and ERP systems Problem-solving mindset with a proactive approach * Team player with a positive and adaptable attitude Job Offer £28,000 to £35,000 dependant upon experience and a real opportunity to grow in the role

The ideal candidate should have experience with ERP systems, data entry, and sales order processing. Responsibilities include processing sales orders, maintaining customer records, and coordinating with logistics and sales teams.

This key role involves supporting the sales department with order processing, maintaining customer databases, and providing administrative support.

Key responsibilities include processing sales orders, maintaining CRM systems, and assisting with stock control. This role involves managing customer orders, handling enquiries, and providing excellent support within a fast-paced environment.

Mercor is seeking Order Clerks who connect elite talent with AI research labs.

Order Management: Take full ownership of the order processing cycle from initial customer order and purchase requests to booking goods, customs clearance, and final invoicing. Your will be providing proactive technical sales order support to grow accounts and taking full ownership of the order proce

This role involves customer service, order processing, and administrative support within a dynamic distribution environment.

Selecta is seeking a Sales Order Processing Administrator to join the Great Start Team in Dacorum, England. This role involves managing the entire order lifecycle from accuracy checks to installations and client communications. Candidates should have experience in an order administration environment

The ideal candidate has experience in sales order processing or estimation, and is looking for a stable role in a market-leading firm. Ernest Gordon Recruitment Limited is seeking a Sales Order Processor based in Mansfield.

Position: Order Clerk Type: Independent Contractor Compensation: $45–$50/hour Location: US, UK, or Canada Commitment: High numbers of hours available Role Responsibilities Design questions related to the Order Clerk occupation using professional experience. Qualifications Must-Have 4+ years full-t

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Position: Order Clerks Type: Contract Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create deliverables for common requests within your professional domain.

Contract Type: Fixed Term Until 31 August 2026.Must be flexible and able to work weekends.We pay in line with UK age related minimum and living wage rates – so your pay will depend on your age group.With a rich heritage and a new name,.Our roots lie in WHSmith, where we’ve proudly supported the

Position: Order Clerks Type: Contract Compensation: $60–$80/hour Location: Remote Duration: 3–4 weeks Commitment: 30–40 hours/week Role Responsibilities Create deliverables for common requests within your professional domain.

Beaverbrook is a collection of two luxury hotels; our estate surrounded by the Surrey Hills and our Town House in central London.What binds our hotels together is the Beaverbrook ethos - warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approac

We are looking for a friendly, passionate and energetic Receptionist to join our team.First impressions are everything and you will set the tone for every guest's stay.With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services,

You will need to refer to these in order to complete the application form.

You will need to refer to these in order to complete the application form.

If you enjoy providing great service and working in a team, we have just the opportunity for you at Bagshot Vets for Pets!.What your typical day will look like.Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients a

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Contract Type: Fixed Term Until 31 August 2026.We pay in line with UK age related minimum and living wage rates – so your pay will depend on your age group.With a rich heritage and a new name,.Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations.N

Processing vehicle orders and invoices.

Hours: Monday to Friday, 8:00am – 5:00pm.We are recruiting on behalf of our client for an experienced Counterbalance Forklift Driver to join their Department in Sunbury.This is a fast-paced, hands-on role, primarily focused on forklift operation within a busy yard and warehouse environment, includ