GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required
About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties - Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations. - Provide advice, information and support to the residents. - To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc. - Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached. - Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person. - Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion. - Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records. - Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting. - Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further. - Attend professionals meetings (where appropriate). - Assist in the transfer of individuals between agencies and services. Health and Safety - To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility. - To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity - To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace. - To be tolerant of differences and use respectful language. - Ensure professional standards and boundaries are clear. - To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker - 5 days of work a week - Annual Salary with the option for overtime if you wish - Annual Salary review with the option to be suggested for a one-off bonus - Bank Holiday extra pay - Christmas gift card - Pension scheme - Predictable rota, you are able to know your days off months’ in advance - 28 days of holiday per year - Friendly and collaborative work team - A team that is making a difference with extremely challenging and complex children/ young people - £20 per month towards a car wash if you provide business cover and drive the residents - Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: - Company events - Company pension - On-site parking - Sick pay Physical setting: - Care home - Residential home Shift: - 8 hour shift - Day shift - Night shift Work Location: In person
GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. Cook any food on a daily basis according to business requirements. Growming and personal hygiene to follow Gaia’s standards R E S P O N S I B I L I T I E S o Organize together with the Chef de Partie shifting in the section with regard to mise en place production and its service. o Take orders from his/her Chef de Partie and carry them out in the correct manner. o Responsible for completing the daily checklist regarding mise-en-place and food storage. o Together with his/her Chef de Partie write daily wine, dry store, food requisitions, and kitchen transfers on the appropriate forms for the approval of the Head Chef/ Sous Chef in order to achieve the high stock rotation desired in his/her section. o Maintain good colleagues relations and motivate colleagues. o Work to the specifications received by the Chef de Partie regarding portion size, quantity, and quality as laid down in the recipe index. o Attend daily meetings with the Head Chef and other meetings as requested by the Head Chef/ Sous Chef. o Check the main information board regarding changes in any Banquets or other information regarding the organization. o Report any problems regarding the failure of machinery and small equipment to the Head Chef and follow up and ensure necessary work has been carried out. o Pass all information about to the next shift functions. o Take charge of the section during the absence of Chef De Partie o Comply with all Gaia standards and HACCP guidelines.
GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. Reports to the Sous chef and works with other line chefs to produce quality food following the standards and procedures. Growming and personal hygiene to follow Gaia’s standards. R E S P O N S I B I L I T I E S o To supply the highest level of customer care and service whether in the public eye or in the back areas. o Prepare, cook, and serve any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times. o To adhere to company procedures in regards to temperature checks, food labeling and dating, cleaning schedules, and hygiene regulations at all times and ensure that all records of such are updated and kept. o To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to. o Ensure and maintain the work area clean, hygienic, and tidy state at all times. o To wear the full and correct uniform at all times whether in the public eye or back areas. o To have an understanding of menu planning, writing, and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %. o To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated. o To assist and ensure the junior chefs carry out daily and weekly procedures including temperature checks, food labeling/dating, and storage and to ensure records of such are up to date. o Ensure that temperature checks are carried out a minimum of 5 times per day and recorded. o To recognize the importance of good stock management/control and its importance in the kitchen meeting its Gross Profit %. o To remove any hazards and make safe any defects in the kitchen or equipment and report any problems to the Senior Chef on duty.