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Based in Manchester, this full-time, permanent role will provide visible shift leadership within the new Visitor Services team at Medlock Square. We are recruiting three Visitor Services Supervisors to help coordinate frontline delivery across an extended opening pattern, supporting visitors, guests and Fans with a welcoming, accessible and well-organised experience. Working 37.5 hours per week, this is a fully on-site role with early, evening, weekend and event working required as part of the operating pattern. Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end and its strong connection to where we come from. With Mancunian roots and a global outlook, we are shaped by our Fans and driven by a long-term vision, from developing future talent to supporting the communities we call home. Together, we are creating the next chapter, the City way. Within Visitor Services, we are creating a welcoming point of contact at Medlock Square for people visiting the campus, City Store, stadium tours, roof walks, football fixtures and other events. The three Supervisors will work alongside the Visitor Services Manager and Assistants to provide coverage across shifts, support consistent standards and help the team respond to the changing needs of a growing destination. As a Visitor Services Supervisor, you will provide visible shift leadership across designated service points and welcome areas at Medlock Square and during designated matchday and major stadium event activity. You will help ensure colleagues, equipment, information and service areas are ready, and work with the Visitor Services Manager to coordinate deployment in response to demand, queues, events and operational priorities. You will set the standard for professional, welcoming and inclusive interactions, support enquiries about tickets, reservations, directions, attractions, events and campus information, and act as the first operational escalation point for complaints, service disruption and complex visitor needs. You will help maintain safe and orderly visitor movement, support reasonable adjustments, and record significant incidents and follow-up actions clearly. You will brief and support Visitor Services Assistants through operational updates, practical guidance, in-the-moment feedback and on-the-job development. This is a supportive shift leadership role rather than a formal line-management position: you will work closely with the Manager and partner teams, complete operational checklists and handovers, and contribute to debriefs and improvements that make service delivery more efficient, accessible and satisfying. • Experience in customer service, guest services, hospitality, visitor attraction, sport, entertainment or another public-facing operational environment., • Experience coordinating or supervising colleagues during shifts or busy operating periods., • Clear communication, organization and practical problem-solving skills., • Ability to make sound decisions and remain calm and professional when the service is busy or priorities change., • Commitment to inclusive, accessible and high-quality visitor service., • Ability to use digital systems and follow operational procedures accurately. Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work. As part of our team, you will receive 26 days' annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance. Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs. You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers. #J-18808-Ljbffr

Our Lady’s Catholic Primary School Old Chapel Street Edgeley Stockport SK3 9HX Tel: Email: www.ourladys.stockport.sch.uk School Site Supervisor Salary Scale 3. Starting salary: £26,427 37 Hours Per Week (Full Time: Split Shift Basis) Full Year 25 days paid holiday to be taken during school holidays. Required 5th October or as soon as possible The Headteacher and Governors of Our Lady’s Catholic Primary School are seeking to appoint a highly motivated, enthusiastic and conscientious person to undertake the role of School Caretaker. Applicants must be reliable and resourceful, calm and conscientious and able to interact in a professional manner with children, parents, staff, visitors and contractors. The successful candidate will ensure that the school is well maintained, safe and secure, and will need to have DIY skills and an awareness of dealing effectively with health and safety issues. We are looking for someone with a good range of skills including building and grounds maintenance, general DIY, security and cleaning. You will be able to communicate effectively with a range of people including children, staff, parents, visitors and contractors and have an awareness of health and safety issues. You will be approachable, well-motivated, be able to work on your own initiative and willing to open/close school for lettings in the evening when required. Typical hours are 6am to 6pm but occasionally, including for 6 governor meetings a year, it may be necessary to stay later. The application forms and an information pack are available to download from here or the school website. Closing Date: 9:00am Wednesday 23rd September Interviews: Thursday 1st October Completed forms should be returned to Mrs Anna Core, Headteacher, at . We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The successful applicant will be subject to satisfactory clearance by the Criminal Records Bureau. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. References will be sought prior to interview. This post is subject to online checks. Stockport Council Valuing diversity. Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce. We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce. • Job Description, • Personal Specification, • Application Form #J-18808-Ljbffr