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Paid Search Account Manager | Manchester City Centre | Hybrid (3 days onsite) | £32,000-£36,000 \n I'm currently working with a leading global media and marketing organisation to recruit a Paid Search Account Manager to join their Manchester-based team. \n This is an exciting opportunity to join a high-performing environment within a global agency group that is focused on delivering transformational growt... \n \n ZIPC1_UKTJ

The Role \n A fabulous opportunity for a TikTok Account Manager. You will have ownership and be responsible for this brand's TikTok shop channel, managing the day to day activity, operations, content planning and promotional execution, scaling affiliate partnerships, optimising product listings, analysing performance data and working closely with their live agency to maximise revenue. You will play a ... \n \n ZIPC1_UKTJ

Account Manager\n \n \n Manchester City Centre | Up to £35,000 | Hybrid, 3-4 days per week in the office \n We're working with a leading media and marketing business that is looking to add an experienced Account Manager to its growing team in Manchester. \n This is a great opportunity for someone with a strong background in AV/media planning who is confident managing the full planning process, working closely with... \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Company Description \n At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events.... \n \n \n ZIPC1_UKTJ

Strategic Account Manager - Munich, Germany.

As a Night Porter you will have. What will I be doing as a Night Porter?. Night Porter - Live In Accommodation Available - Malvern, Worcestershire.

You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role. Work closely with the Hotel Manager and wider leadership team. And if you’d like to become a Hotel Manager one day, this is a brilliant place to star

Malmaison Manchester Deansgate is looking for a Hotel Manager will be reporting into the Cluster General Manager and be responsible for running Malmaison Manchester Deansgate on a day to day basis. Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms ava

Accounts and Audit Manager \n Manchester | Hybrid | Competitive Salary + Clear Senior Leadership Progression \n I'm currently working with an established North West accountancy practice that is looking to appoint an Accounts and Audit Manager who wants to take their career in a slightly different direction. \n This role could be particularly well suited to an ACA or ACCA qualified accountant who enjoys audit, but doesn't necessarily want their career to remain heavily audit-focused. \n The firm is looking for someone who wants to take ownership of a portfolio of clients, become more involved in accounts and client advisory work, and build relationships that go beyond the year-end audit. \n Why this role is interesting \n You'll still have responsibility for running audits from planning through to completion and sign-off, but the wider role is much more client-focused. \n You'll be the day-to-day contact for a portfolio of owner-managed businesses, groups and not-for-profit organisations, dealing with everything from statutory accounts and management accounts through to VAT, corporation tax and general advisory queries. \n There is also exposure to more specialist work, including M&A, complex tax and forensic assignments, giving you the opportunity to broaden your experience rather than becoming pigeonholed into audit. \n Most importantly, there is a clear route to Senior Manager and ultimately the Senior Leadership Team. The practice has a strong track record of promoting internally, so this is a role with genuine long-term progression attached to it. \n The role \n You'll be responsible for: \n\n • Managing audits from planning and risk assessment through to completion\n, • Managing your own portfolio and becoming a trusted day-to-day client contact\n, • Preparing and reviewing statutory accounts under FRS 102 and FRS 105\n, • Working on group accounts and consolidations where required\n, • Preparing and reviewing corporation tax computations and returns\n, • Supporting clients with management accounts, VAT and wider advisory queries\n, • Liaising with HMRC, solicitors, banks and other professional advisers\n, • Reviewing junior team members' work and supporting their development\n, • Helping with workflow planning, deadlines and improving internal processes\n, • Working closely with the Audit Director while developing greater autonomy across your portfolio\n\n What they're looking for \n You'll need to be ACA or ACCA qualified, with solid UK practice experience covering both audit and accounts. \n The key thing is personality and career direction. They're looking for someone who enjoys dealing with clients, wants greater commercial exposure and is interested in developing beyond a traditional audit role. \n You'll ideally have: \n\n • Strong audit and accounts experience within practice\n, • Experience managing your own client portfolio\n, • Previous experience reviewing or supervising junior staff\n, • Good knowledge of statutory accounts and corporation tax\n, • Confidence using cloud accounting software, particularly Xero\n, • Strong communication skills and a genuine interest in client relationships\n, • CCH experience would be useful, but isn't essential\n, • A full UK driving licence\n\n The package \n\n • Competitive salary, dependent on experience and qualification\n, • Hybrid working\n, • Clear progression to Senior Manager\n, • Genuine opportunity to join the Senior Leadership Team\n, • Exposure to M&A, complex tax and forensic assignments\n, • Modern Salford offices with excellent tram and rail connections\n, • A supportive environment where internal progression is actively encouraged\n\n If you're an experienced audit professional who enjoys the technical side but would rather spend more of your career working with clients, advising businesses and developing your accounts experience, this is worth a conversation. \n It's a particularly good opportunity for someone who wants to step away from a purely audit-led career without stepping backwards, while having a clearly defined route into senior leadership. \n Interested? Get in touch for a confidential conversation.

Customer Experience Manager | Manchester (Office Based) | £70,000-£75,000 + Excellent Benefits \n A progressive management role at the heart of a fast-growing, service-led business. \n We're looking for an experienced Customer Experience Manager to lead client engagement, satisfaction and retention for a fast-growing, service-led business with a high-performance culture. The business takes a human-centric approach to service, working in partnership with its clients to improve satisfaction and drive innovation. \n This is a commercial, client-first role, ideal for a proven manager from a service-driven, high-volume or professional services environment. You'll lead the Customer Solutions teams, using data, client feedback and technology to increase engagement, improve service and reduce attrition. \n What You'll Do \n\n • Lead and develop the Customer Solutions teams, building a high-performing culture with open communication and the customer at the centre of every decision.\n, • Track client sentiment and usage patterns to spot where engagement can be increased and low usage addressed.\n, • Champion the client's voice internally, so that feedback shapes both day-to-day operations and longer-term strategy.\n, • Work with multi-disciplinary teams to resolve issues, strengthen reputation and raise client satisfaction.\n, • Put strategies in place to cut cancellations and improve retention across every service line.\n, • Make sure every service issue is traced to its root cause and corrected promptly.\n, • Team up with payments colleagues to bring down the number of non-paying clients through better processes and communication.\n, • Streamline processes to cut service issues and improve efficiency, and work with scheduling teams to increase client contact time while maintaining service quality.\n, • Draw on engagement data, client feedback and operational metrics, from both automated and manual sources, to identify trends, drive improvements and reduce attrition.\n, • Provide senior leadership with daily, weekly and monthly dashboards and reports on SLA performance, operational challenges and engagement, with clear recommendations for action.\n, • Partner with technology teams to roll out and refine digital tools, including HR software and AI solutions, and find opportunities for automation or AI to improve the client experience and efficiency.\n\n You'll Bring \n\n • A background in a service-led, high-volume or professional services environment.\n, • Proven leadership of high-performing teams.\n, • A track record of delivering customer success strategies.\n, • First-rate communication, interpersonal and presentation skills.\n, • Confidence with data, turning analysis and insight into practical improvements.\n, • A solutions-focused approach to problem-solving.\n\n This is an opportunity to develop a best-in-class team that drives service excellence, leads proactive retention and builds the close client relationships that underpin long-term success. You will play a central role in how a fast-growing business serves and retains its clients, with broad exposure across data, technology and operational leadership in a collaborative, entrepreneurial environment. \n \n INDAMS \n The Portfolio Group are acting on behalf of our client in recruiting for this position.

Paid Search Account Manager | Manchester City Centre | Hybrid (3 days onsite) | £32,000-£36,000 \n I'm currently working with a leading global media and marketing organisation to recruit a Paid Search Account Manager to join their Manchester-based team. \n This is an exciting opportunity to join a high-performing environment within a global agency group that is focused on delivering transformational growth for some of the world's leading brands. The business combines exceptional talent, advanced data and intelligence capabilities, and a pioneering AI-driven marketing platform to help clients better understand and optimise their media investment. \n The role sits within a specialist media unit focused on delivering performance-driven paid search activity at scale. You will be responsible for owning the day-to-day execution of paid search campaigns across a portfolio of key client brands, ensuring best-in-class delivery across optimisation, testing, reporting, and performance analysis. \n You will act as the main point of contact for campaign activity, working closely with internal teams, clients, and suppliers to ensure campaigns are delivered effectively and aligned with wider business objectives. A key part of the role will also involve managing and developing junior team members, supporting their growth and ensuring high-quality output across all deliverables. \n Key responsibilities include: \n\n • Managing and optimising paid search campaigns across Google Ads and related platforms\n, • Delivering ongoing performance improvements through testing, analysis, and optimisation\n, • Translating campaign strategy into effective execution in collaboration with senior stakeholders\n, • Taking ownership of reporting, performance commentary, and insight delivery\n, • Ensuring adherence to paid search best practice and contributing to process improvement\n, • Supporting, guiding, and developing junior team members within the team\n, • Building strong relationships with clients, internal teams, and external partners\n, • Identifying opportunities for innovation, efficiency, and improved performance\n, • Supporting forecasting and strategic planning in partnership with senior team members\n\n The ideal candidate will have: \n\n • Experience in a Paid Search / PPC role within an agency or in-house environment\n, • Strong hands-on knowledge of Google Ads, including Search, Shopping, and Performance Max\n, • Good understanding of paid search strategy, optimisation techniques, and reporting\n, • Experience working with data to identify insights and performance opportunities\n, • Confidence managing stakeholders and communicating performance updates\n, • Experience mentoring or supporting junior team members (desirable)\n, • A proactive mindset with a focus on continuous improvement and innovation\n, • Strong understanding of the wider digital marketing landscape\n\n This is a fantastic opportunity to join a globally recognised organisation at the forefront of media innovation, working within a collaborative and forward-thinking environment that offers strong development, exposure to major brands, and clear opportunities for progression. \n If you're interested in hearing more, APPLY NOW! \n Paid Search Account Manager | Manchester City Centre | Hybrid (3 days onsite) | £32,000-£36,000 \n \n Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. \n To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

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\n Customer Relations Advisor - Insurance | Insurance Complaints Handling Up to £25 per hour (Inside IR35) - Based on a 37.5 hour working week. Remote, with attendance required in Manchester for the first week and occasional office attendance thereafter 6 months Contract \n About the Client \n Digital Skills are working with a global technology business that supports millions of customers worldwide through a diverse portfolio of products and services. The organisation is investing in enhancing its customer experience and complaints handling capability within its regulated insurance function. \n About the Role \n We are seeking an experienced Customer Relations Advisor with a background in handling insurance-related complaints. You will be responsible for managing customer complaints from receipt through to resolution, ensuring fair customer outcomes while working within regulatory and internal compliance frameworks. \n This is an excellent opportunity for someone who can quickly integrate into a specialist team and bring existing insurance complaints expertise with minimal training requirements. \n Responsibilities \n\n • Manage insurance-related customer complaints from initial contact through to final resolution.\n, • Investigate complaints by liaising with customers, suppliers and business partners.\n, • Handle sensitive, urgent and high-risk customer cases effectively and professionally.\n, • Conduct detailed root cause analysis and apply sound judgement to determine appropriate outcomes.\n, • Respond to customers through telephone, email and web chat channels.\n, • Ensure complaints are managed in line with service standards, regulatory requirements and internal procedures.\n, • Escalate cases where appropriate and seek authorisation when exceptions to standard processes are required.\n, • Maintain accurate records and complete all complaint administration activities.\n, • Achieve key performance indicators relating to service delivery, customer satisfaction and case management.\n, • Build positive relationships with customers and stakeholders through professional communication and effective complaint resolution.\n, • Provide feedback on processes, procedures and tools to support continuous improvement initiatives.\n\n Desired Skills and Experience \n\n • Previous experience handling complaints relating to insurance products.\n, • Experience working within a regulated environment.\n, • Strong understanding of complaint handling processes and regulatory requirements.\n, • Excellent written and verbal communication skills.\n, • Strong investigative and problem-solving abilities.\n, • Ability to manage multiple cases and prioritise workload effectively.\n, • Experience dealing with sensitive or escalated customer situations.\n, • Ability to work independently while contributing positively within a small team environment.\n, • Strong attention to detail and commitment to achieving fair customer outcomes.\n, • Ability to work effectively under pressure and meet regulatory deadlines.\n, • Additional European language skills such as Spanish or Italian would be advantageous.\n\n Summary of the Best Candidate \n The ideal candidate will have between 1 and 3 years of experience handling complaints relating specifically to insurance products and will be comfortable managing cases from investigation through to resolution. \n You will have a strong understanding of regulated complaints processes, excellent communication skills and a proactive approach to customer resolution. The successful candidate will be capable of hitting the ground running, supporting a specialist insurance complaints team whilst maintaining high service standards and regulatory compliance.

Desk-Based Account Manager Manchester (Office-Based, 5 Days Per Week) £27,500 Basic Salary + Uncapped Commission Are you an experienced technology sales professional looking to take the next step in your career? Do you enjoy building strong customer relationships, identifying opportunities, and driving revenue growth? If so, we'd love to hear from you. We are looking for a Desk-Based Account Manager to join a growing technology business in Manchester. This role is focused on managing and developing existing customer accounts, identifying upsell and cross-sell opportunities, and delivering excellent customer service while achieving sales targets. Responsibilities Managing and growing a portfolio of existing customer accounts Building strong relationships with key contacts and decision-makers Identifying and developing upsell and cross-sell opportunities Generating quotes, proposals, and sales opportunities Following up on customer enquiries and sales leads Maintaining accurate records within the CRM system Working closely with internal teams to deliver an excellent customer experience Achieving individual sales and revenue targetsEssential skills Previous Account Management, Internal Sales, Business Development, or Sales Executive experience Experience selling IT, technology, telecoms, managed services, software, hardware, or similar solutions Strong relationship-building and communication skills A commercial mindset with the ability to spot opportunities within existing accounts Self-motivated, organised, and target-driven Experience using CRM systems and sales toolsWhat's On Offer? £27,500 basic salary Uncapped commission structure Ongoing training and development Clear career progression opportunities Supportive and growing team environment The opportunity to develop a long-term career within the technology sectorThis role would suit someone who enjoys developing existing customer relationships, understanding business needs, and helping customers find the right technology solutions. If you're driven by success and want to be rewarded for your hard work, we'd love to hear from you. ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Customer Service Advisor Location: Manchester, M60 0AG Pay Rate: £13.05 per hour (PAYE) Contract: Currently until 31/03/2027 Working hours: Monday - Friday, 9:00am - 5:00pm 2x paid 15-minute breaks 1x unpaid 30 min lunch break About the Role We are looking for Customer Service Advisors to join a Funeral Plans team on a temporary basis. This is an inbound contact centre role supporting customers with a range of funeral plan enquiries and account administration tasks. You do not need previous Funeralcare or contact centre experience. However, candidates must have experience working in an FCA-regulated environment and understand the importance of customer protection, data protection, and regulatory compliance. Key Responsibilities Handling inbound customer calls and enquiries Assisting customers with funeral plan queries Processing change of address requests and account updates Taking customer payments Providing accurate information and excellent customer service Ensuring all interactions comply with FCA and data protection regulations Maintaining accurate customer records and documentationWhat We're Looking For Essential Experience Experience working within an FCA-regulated environment Strong understanding of: Data protection requirements Customer protection principles Regulatory compliance Excellent communication and customer service skills Ability to handle sensitive conversations with professionalism and empathyDesirable Contact centre experience Customer service experience within financial servicesTraining & Development Full training will be provided through a structured onboarding programme: 2-week classroom-based induction 2-week academy training programme No annual leave permitted during the first 4 weeks of trainingRecruitment Process First-stage Hinterview assessment 8 interview questions Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Account Manager / Recruitment Resourcer – Education Recruitment Location: Manchester City Centre Salary: £25,500 - £30,000 (depending on recruitment experience) + bonus Company: Engage Education Job Type: Full-time, Permanent Ready for a recruitment role without the sales pressure? Are you an experienced recruiter who loves finding great people, building relationships and making things happen, but you're ready to step away from the constant pressure of winning new business? Maybe you're a recruiter who has spent years doing 360 recruitment and you're now thinking: "I still love recruitment – I just don't want to do sales anymore." If that sounds like you, this could be exactly the role you're looking for. About Engage Education Engage Education is a leading education recruitment business, supporting schools and education settings across the UK with high-quality teachers and support staff. Our Manchester team is an experienced, established team, and we're looking for someone to join us who can make an immediate impact. The key difference? You won't be expected to spend your day cold calling schools or chasing new business. Our experienced team takes care of winning and developing the business. Your role is to recruit great candidates, look after our existing schools and build strong relationships with the people you work with. The Role As an Account Manager / Recruitment Resourcer, you'll become a key part of the Manchester team. You'll work closely with our schools and candidates, making sure we understand what they need and delivering the right people at the right time. You'll be responsible for: Recruiting teachers and education support staff for our schools /Building strong relationships with candidates and keeping them engaged Speaking to schools regularly to understand their staffing requirements Taking vacancies and understanding exactly what the school is looking / Matching candidates to the right roles and schools Managing candidate pipelines and keeping our database up to date Interviewing and screening candidates Keeping in regular contact with candidates once they are working Working closely with the wider team to share candidates, information and opportunities You won't be responsible for cold business development or generating your own new school leads. You'll be working with schools that the team has already developed relationships with, allowing you to focus on what great recruiters do best: finding the right people and delivering an excellent service. Who are we looking for? We're particularly interested in hearing from experienced recruiters who are looking for a different type of recruitment role. You might currently be working in: Education recruitment Social care recruitment Healthcare recruitment Any other fast-paced recruitment environment You don't necessarily need education recruitment experience. What matters more is that you: Have previous recruitment experience Enjoy speaking to and building relationships with people / Are confident dealing with clients and candidates Know how to qualify a vacancy and understand what a client really needs Are organised and able to manage multiple vacancies and candidates Are commercially aware and understand the importance of filling vacancies Work well as part of a team Are proactive and don't need to be chased Most importantly, you genuinely enjoy recruitment. Why join us? We think recruitment should be challenging, rewarding and enjoyable – without making you dread picking up the phone every morning. You'll join a brilliant Manchester team with an experienced group of recruiters around you, so you'll have people to learn from, collaborate with and have a laugh with. We have a strong team culture where people support each other, celebrate success and genuinely want to see their colleagues do well. You'll also benefit from: Competitive basic salary / Commission scheme Manchester city centre office An experienced and supportive team Full training and ongoing development No cold-calling targets / No expectation to generate your own new business Regular team events and incentives * A fun, supportive office environment The person we're looking for We're not looking for someone who simply wants another recruitment job. We're looking for someone who wants to do recruitment really well. Someone who gets satisfaction from finding the perfect candidate, building trust with a school, solving a staffing problem and knowing you've made a difference. If you're an experienced recruiter who has reached the point where you'd happily give up the sales targets but definitely don't want to give up recruitment, we'd love to hear from you. If this sounds like the type of recruitment role you've been looking for, apply today. We'd love to have a conversation and tell you more about Engage Education, the Manchester team and what we're building

Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Retentions Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Retentions Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Retentions Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunitiesThe rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemes 51962LFR2 INDHA The Portfolio Group are acting on behalf of our client in recruiting for this position

French Speaking Customer Service Advisor, Manchester City Based. Monday to Friday, 36.5 hours per week – with an early Friday Finish. £30,000.00 - £32,000.00 DOE Responsibilities as French Speaking Customer Service Advisor · Manage incoming calls and emails from French speaking customers and Sales Managers · Respond to website and inbox queries professionally and efficiently · Process orders from French speaking countries · Support order processing for other markets during busy periods · Book pallets and parcels via courier systems when required · Collaborate with internal departments on occasional tasks and projects Essentials as French Speaking Customer Service Advisor · Minimum 3 years’ experience in an Export/ Customer Service role, with familiarity exporting products · Fluent in French (written and spoken) · Excellent time management and communication skills · Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking If you are interested in this role as a French Speaking Customer Service Advisor please apply now! Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on our website and Facebook for updates, recruitment information, new vacancies and more

Commercial Sales Account Manager North & Midlands UK | Home-Based £40,000–£45,000 DOE + Commission, Bonus, Car Allowance, Fuel Card, Life Assurance, Pension, 28 days holiday inclusive of statutory days Are you an experienced Sales or Account Manager with a strong commercial mindset and a talent for building long-term customer relationships? I’m currently recruiting for a Commercial Sales Account Manager to join an established and growing business within the water treatment and building services sector. This is a fantastic opportunity for someone who enjoys being customer-facing, developing regional sales opportunities and working with technical products and solutions. The Role You’ll be responsible for developing business across the North and Midlands, working with M&E contractors, end users and merchants to build relationships, generate new opportunities and manage projects from initial enquiry through to delivery. You’ll become a trusted point of contact for customers, helping them identify the right water treatment solutions while working closely with internal teams to ensure opportunities progress successfully. Key Responsibilities Build and develop strong relationships with M&E contractors, end users and merchants. Identify and generate new sales and project opportunities across your region. Manage the regional sales pipeline from initial opportunity through quotation, order and delivery. Carry out regular customer visits, sales calls and face-to-face meetings. Develop merchant relationships to increase product sales. Work closely with Internal Sales and other teams to maximise opportunities. Maintain accurate CRM records, ensuring opportunities and follow-ups are clearly documented. Balance customer requirements with commercial value when progressing opportunities. Develop your technical knowledge of water treatment equipment, plant room schematics and technical specifications. About You At least four years' sales experience, ideally within territory or account management. Desirable Experience It would be advantageous if you have experience within: Water treatment, Building services, Technical sales, M&E - Selling to contractors, end users or merchants, Plant room equipment, Technical specifications or schematics You don't need to be a water treatment expert from day one. What's important is that you're confident dealing with customers, understand sales, enjoy building relationships and have the curiosity to learn the technical side of the industry. If you're looking for a home-based sales role with genuine regional responsibility, uncapped earning potential and the opportunity to develop within a specialist technical industry, I'd love to hear from you. Contact Becky Kerridge on (phone number removed) or simply apply with your current CV. "SER-IN

Customer Service Advisor Paying £26k - £28k DOE Based in Manchester City 5 days on site We're looking for a confident, motivated and commercially minded Customer Service professional to join a fast-paced and supportive credit control team. This is a hands-on role for someone who enjoys working with people, is comfortable having conversations around customer payments and arrears, and takes pride in achieving results without compromising on customer service. You'll take ownership of your own portfolio of clients, working closely with colleagues across the business to resolve queries, manage accounts and maximise cash collection. You'll also have the opportunity to make a real impact on the wider performance of the credit control function. What you'll be doing Managing your own daily collection schedule and taking responsibility for achieving individual targets. Making outbound collection calls, with telephone contact being the preferred first point of contact. Working towards and exceeding agreed KPIs and SLAs across cash collection and customer contact. Managing outstanding balances and supporting the rescheduling of arrears where appropriate. Monitoring account activity and aged debt, identifying trends and taking action where required. Escalating account queries where they require further support or fall outside your remit. Building strong relationships with internal stakeholders to ensure issues are dealt with quickly and professionally. Contributing to a positive team environment and supporting colleagues when needed. Identifying any areas where additional training or coaching would be beneficial. Keeping on top of activity levels, including calls, call time and email queues, and being able to explain any significant changes or variances in performance. What we're looking for You'll ideally have previous experience in Credit Control, Collections, Customer Service or a customer-facing environment. More importantly, you'll be someone who: Is confident, positive and an excellent communicator. Is comfortable speaking to customers about payments and resolving difficult conversations professionally. Has strong negotiation and influencing skills. Takes ownership of their workload and is accountable for their results. Works well under pressure and enjoys working in a busy, changing environment. Is target-driven but understands the importance of delivering a great customer experience. Is reliable, punctual and committed to maintaining high standards. What success looks like You'll play an important role in the overall performance of the credit function, with success measured across areas including: Cash collection and collection efficiency. Reduction and movement of aged debt. Debtor days. Rescheduling of arrears. Direct Debit coverage. Outbound call activity. Achievement of agreed KPIs and SLAs. Quality of customer interactions and resolution of queries. This is a great opportunity for someone who enjoys a role where no two days are quite the same, likes being measured on results and wants to be part of a team where their contribution genuinely matters. 52301CH INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Manchester City Centre - Piccadilly HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which means working 3 days per week from home, subject to training sign-off. START DATE: 30th November CONTRACT: 12 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. We're currently looking for people who care about customers to join our contact centre teams supporting our Lex brand. As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome. Day to day, you'll be: Delivering outstanding customer experiences through various communication channels. Driving customer satisfaction through phone based-support Problem-solving, being creative with solutions and pay excellent attention to the details. Playing a role in educating our customers about our products. Pro-active in your approach to personal development and learning. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. What you'll need Solid communication and listening skills including a friendly telephone manner. Experience in a phone-based role Honest, hardworking, and genuine. Caring about helping people with their queries. The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help. The commitment to deliver on your promises and go above and beyond for people. You will need to be competent in using Microsoft applications. Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you

This is an exciting opportunity for a Complaints Manager to oversee and enhance the complaints-handling process in a customer-focused environment. The role requires a strong understanding of financial services or regulated industries and a commitment to delivering excellent service to customers. Client Details The employer is a well-established organisation within the financial services industry. They pride themselves on providing exceptional customer service and fostering a professional and inclusive workplace in Manchester. Description Manage the end-to-end complaints process, ensuring timely and effective resolution. Maintain compliance with relevant financial services regulations and standards. Analyse complaint trends to identify areas for improvement and implement solutions. Collaborate with internal teams to ensure consistent responses and outcomes. Prepare detailed reports on complaints performance for senior management. Provide training and guidance to staff on complaints-handling procedures. Act as the main point of contact for escalated complaints and complex cases. Ensure a customer-centric approach is maintained throughout the complaints process.Profile A successful Complaints Manager should have: Experience in complaints management within the financial services industry. A thorough understanding of relevant regulations and compliance requirements. Strong analytical skills to identify trends and propose improvements. Excellent communication skills, both written and verbal. The ability to manage and resolve complex complaints effectively. A proactive approach to problem-solving and process enhancement.Job Offer A competitive salary paying £40,000. A permanent position based in Manchester. Opportunities for professional growth within the financial services industry. A supportive and inclusive company culture. Comprehensive training to support your success in the role.If you are passionate about delivering exceptional customer service and have the expertise to excel as a Complaints Manager, we encourage you to apply today

Are you an experienced School Receptionist looking for your next opportunity? Hays Education are working with primary, secondary and SEND schools across Greater Manchester who require experienced receptionists and administrators on both a short-term supply and long-term basis. We are seeking professional, confident and organised individuals who can quickly adapt to new environments and provide excellent front-of-house support within busy school offices. As a School Receptionist, you will be the first point of contact for parents, pupils, staff and visitors, helping to ensure the smooth day-to-day running of the school's administration function. Duties may include: Managing the school's main reception area Answering and directing telephone calls Welcoming visitors and managing safeguarding procedures Recording and monitoring attendance Updating pupil records and administrative databases Managing emails, correspondence and general enquiries Supporting school leaders and office teams with administration tasks Using school management systems to maintain accurate recordsEssential Requirements Previous experience working within a school office environment Strong working knowledge of school systems such as Arbor, SIMS, Bromcom or ScholarPack Experience managing attendance, pupil records and school communications Excellent communication and customer service skills Strong IT and administrative skills Ability to work independently and integrate quickly into new teamsWe Can Offer Day-to-day supply roles to fit around your schedule Long-term and temporary-to-permanent opportunities Competitive rates of pay Opportunities across primary, secondary and specialist schools Dedicated support from your Hays Education consultant Access to free online training and CPD opportunitiesWhether you are looking for the flexibility of short-term supply work or the stability of a long-term position, we would love to hear from you. Please note: Due to the nature of these roles, applicants must have previous school-based administration experience and be confident using education management systems such as Arbor and/or SIMS from the outset.Apply today or contact Hays Education Manchester for more information about available opportunities across Greater Manchester. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

FRENCH SELECTION (FS) French Speaking Customer Service Advisor Location: Manchester Early finish on a Friday Salary: Up to £30,000 per annum depending on experience Ref: 301FC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 301FC The company: An established and growing international interiors business Main duties: Handling customer enquiries, processing orders and providing high-quality customer service across the French-speaking and wider international markets The role: - Handle customer enquiries by phone, email and website - Support French-speaking customers and Sales Managers - Process customer orders accurately and efficiently - Provide support across wider international markets when required - Manage queries and orders within set deadlines - Arrange courier bookings for parcels and pallets when needed The candidate: - Fluent in French (written and spoken) is essential - Experience in customer service is required - Previous experience in product export would be an advantage - Strong communication skills with the ability to prioritise - Confident using Microsoft Office and Outlook - Knowledge working on a SAP system would be beneficial The salary: up to £30,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Freight Account Manager (Air & Sea) £35,000 - £45,000 (OTE £55k+) + Commission + Progression + Company Benefits + Company Bonus Manchester - Hybrid + Client Visits Are you a Freight Account Manager or similar with Air and Sea Freight experience, looking to join a rapidly growing global logistics business where you can manage existing accounts, win new business and increase your earnings through commission? Established 10 years ago, this global freight forwarding and logistics business provides multimodal transport and supply chain solutions to major customers across international markets. The UK operation has grown rapidly since its launch and, with significant further growth planned, they are now looking to strengthen their commercial team. In this role, you will manage and develop an existing portfolio of freight accounts while identifying opportunities to win new business. You will build strong customer relationships, develop commercial opportunities, negotiate rates and work closely with internal teams to ensure customers receive an excellent service. The role will involve some travel to client sites, with a strong opportunity to increase your earnings through commission. This role would suit a Freight Account Manager or similar with Air and Sea Freight experience, looking to join a rapidly expanding business and take ownership of key accounts whilst going out and winning new business. The Role: · Manage and grow an existing portfolio of freight accounts · Identify and win new business opportunities · Build relationships with new and existing customers · Develop commercial proposals and negotiate freight rates · Work closely with internal operations teams to deliver customer requirements · Attend client meetings and travel to customer sites when required The Person: · Freight Account Management experience · Air and Sea Freight experience · Willing to travel to client sites · Commutable to Manchester Reference: BBBH27639 Freight Forwarding, Freight, Logistics, Account Manager, Sales, Business Development, Air, Sea, Ocean, Import, Export, New Business, Commission, Manchester, Greater Manchester, Stockport, Salford, Trafford, Liverpool, Bolton, Wigan If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Customer Service Advisor Manchester City Centre (Hybrid Working Available Following Probation) £25,000 + Bonus | Full Time | Permanent Time Recruitment Solutions is proud to be the preferred recruitment partner for a well-established and highly respected claimant law firm with over 40 years of success within the legal sector. Due to continued growth, we are recruiting for a Customer Service Advisor to join their Manchester office. This is an excellent opportunity for a law graduate, aspiring legal professional, or someone with previous legal administration/customer service experience looking to build a long-term career within the legal industry. Working within a specialist housing litigation team, you will play a vital role in supporting clients throughout their legal journey, ensuring exceptional client care and helping progress cases following settlement agreements. What's on Offer? Salary of £25,000 per annum Bonus scheme Hybrid working available following successful completion of probation Flexible start and finish times Annual salary reviews 25 days holiday plus bank holidays Additional day off for your birthday Employer pension contribution of 6% Ongoing training and career development Company sick pay scheme Death in Service benefit (4x salary) Subsidised gym membership Employee Assistance Programme Modern city centre office location Casual dress environment The Role This position combines client care, case administration, and legal support responsibilities. You will act as a key point of contact for clients, ensuring agreed repair works have been completed following the resolution of housing disrepair claims. The role involves regular communication with clients, including vulnerable individuals, requiring a professional, empathetic, and detail-oriented approach. Key Responsibilities Contact clients to review and verify completion of agreed repair works Arrange post-completion property inspections Gather information and prepare witness statement documentation where required Open and manage files using the case management system Liaise with internal legal teams to ensure cases progress effectively Maintain accurate records and update client information Deliver outstanding levels of client service throughout the process About You We are particularly interested in speaking with candidates who are looking to establish a long-term career within the legal sector. Essential Skills Excellent communication and interpersonal skills Strong attention to detail Confident telephone manner Strong organisational and administrative abilities IT literacy and good knowledge of Microsoft Office Ability to manage workloads effectively Positive and professional attitude Team-oriented approach Desirable Experience Law degree (LLB) or equivalent legal qualification Previous experience within a law firm, legal services environment, or legal administration role Experience using a case management system such as Proclaim Customer service or client-facing experience Why Apply? This is an ideal opportunity for a law graduate or legal professional seeking their next step within a supportive and growing legal practice. You'll gain exposure to litigation matters, develop valuable client management skills, and benefit from genuine career progression opportunities within an established legal environment

Hays are recruiting for an established financial services organisation who is looking for an experienced Customer Service Agent to join its growing operations team. This is an excellent opportunity for someone with financial services experience, ideally including knowledge of ISAs or savings products, to develop their career within a supportive and knowledgeable environment. You will play an important role in providing an efficient, accurate and customer-focused service, helping customers understand their accounts and supporting them in achieving their financial goal. This is a permanent role, based in Manchester city centre, office-based. Hours: Monday to Thursday, 9am to 5pm; Friday, 9am to 4pm Your new role Key responsibilities Managing customer enquiries relating to ISA and savings products by telephone and email Handling new account enquiries and providing clear product information Supporting the onboarding of new customers Helping to retain Trust Fund customers and discussing available reinvestment options Maintaining accurate and compliant customer records Providing clear and professional guidance on customer accounts Working collaboratively with colleagues to improve the customer experience Developing your product knowledge and taking on additional responsibilities as you progress What you'll need to succeed You will ideally have: Previous customer service experience within financial services Knowledge of ISA products, savings accounts or a similar financial product area Strong written and verbal communication skills Excellent attention to detail and accuracy A proactive and positive approach A calm, patient and empathetic manner A genuine interest in delivering excellent customer service What you'll get in return The organisation offers a supportive working environment alongside a comprehensive benefits package, including: Early finish every Friday Birthday wellbeing day 22 days' holiday, increasing to 27 days with service Three additional days off over Christmas Bank holidays Private healthcare following probation Employee Assistance Programme Workplace pension Reward and recognition schemes Regular social events Inclusive employee networks Positive working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Regional Account Manager Manchester Salary up to £60,000 + Uncapped Commission + Car Allowance The Opportunity: Get Recruited are working with a well-established and growing B2B supplier of workplace products, safety solutions and consumables, supporting organisations with large operational workforces across a range of sectors. As Regional Account Manager, you'll take responsibility for developing and growing a portfolio of existing customer accounts across your region. You'll have the support of an established Internal Account Management team who handle much of the day-to-day account management and reactive customer activity, freeing you up to focus on what you do best, getting in front of customers, building relationships and creating new revenue opportunities. We're looking for someone with a hunter mentality who can identify opportunities within existing accounts, open new conversations, increase product penetration and ultimately grow revenue across their region. You'll spend the majority of your time out meeting customers face-to-face, while having full ownership of planning and managing your territory. The Role: Managing and developing a regional portfolio of customer accounts. Proactively identifying opportunities to increase spend and expand into additional product categories. Conducting regular face-to-face customer meetings, strategic reviews and presentations. Building relationships with multiple stakeholders across customer organisations. Understanding customers' operations, challenges and future requirements to identify commercial opportunities. Presenting new products, solutions and innovations to customers. Supporting larger commercial opportunities where a face-to-face approach can help secure the business. Working closely with Internal Account Managers to create joined-up account growth plans. Using CRM, customer data and spend patterns to identify gaps and prioritise opportunities. Producing professional presentations, reports and strategic account reviews. Managing your own diary, territory and customer activity effectively. The Person: You'll be an established Account Manager looking for greater responsibility, autonomy and earning potential, or already operating in a field-based account development role. A strong, proactive B2B salesperson with a track record of growing existing accounts. Commercially minded with a natural ability to spot opportunities. Confident conducting customer meetings and presenting to decision-makers. Excellent at building rapport and developing relationships at different levels. Comfortable arranging and conducting meetings in a variety of environments. Professional and credible when representing the business face-to-face. Self-sufficient and comfortable planning your own diary and territory. Confident preparing and delivering presentations, reports and account reviews. Highly organised and comfortable using CRM and customer data. Collaborative and able to work closely with an internal account management team. Experience within a relevant B2B sales environment such as PPE, workwear, industrial supplies, workplace consumables, safety products, construction supplies or a similar sector, ideally selling into construction, infrastructure, utilities, manufacturing, logistics or other operationally led businesses would be advantageous.By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services

Telehandler Driver / General Labourer – Manchester Location: Manchester, M4 4DH Rate: £19-£21 per hour Start Date: 30th September Duration: Initially 4–8 weeks Job Type: Temporary, Full-Time Approach Personnel are currently recruiting for an experienced Telehandler Driver / General Labourer to work on a project in central Manchester. The successful candidate will be required to operate a telehandler both on site and on the road, primarily assisting with the movement of cladding sheets and other site materials. When not operating the telehandler, you will also be expected to assist with general labouring duties across the site. Duties will include: Operating a telehandler safely and efficiently on site Driving the telehandler on public roads when required Moving and handling cladding sheets and other materials Loading, unloading and distributing materials around site General labouring and assisting other trades when required Cleaning and maintaining tidy working areas Supporting general day-to-day site requirements Following all site health & safety procedures Requirements: Valid Telehandler qualification/ticket Full UK driving licence and ability to operate the telehandler on public roads Valid CSCS/CPCS/NPORS as applicable Previous telehandler experience – experienced operators preferred Previous construction site experience Reliable, flexible and willing to assist with general labouring duties when not operating the machine * PPE will be povided The role is expected to run for an initial 4–8 weeks, with a start date of 30th September

Travel Consultant – Music & Entertainment Manchester | £32,000–£33,000 + benefits | Galileo or Amadeus | Office/Hybrid An exciting opportunity to join a growing Travel Management Company arranging travel for clients across the music and entertainment industry. This could suit an experienced Travel Consultant who has worked with group travel and flights through a GDS, or a Tailormade Travel Consultant who is used to arranging complex travel, dealing with changes and emergencies and working flexibly around their clients. You don’t necessarily need previous music touring experience. I’m looking for someone with the right attitude, flexibility and drive to learn the touring side of the business. A genuine interest in music, bands and the entertainment industry would be a real advantage. Travel Consultant duties Booking flights and other worldwide travel arrangements for music and entertainment clients Working with group travel and managing flight bookings through a GDS Changing and amending itineraries and dealing with last-minute requests Managing travel problems and emergencies calmly and efficiently Liaising with clients, tour managers and suppliers to make sure travel arrangements run smoothly Taking ownership of issues and seeing them through to resolution Providing excellent customer service, even when things become busy or plans change at short notice Experience required Experience booking flights using a GDS such as Galileo or Amadeus Group travel experience involving flights would be highly desirable Alternatively, strong Tailormade Travel or Travel Consultant experience involving complex worldwide travel Experience dealing with changes, disruptions, emergencies or last-minute client requests Excellent customer service and communication skills A positive, can-do attitude with the ability to stay calm under pressure A genuine interest in music, bands or the entertainment industry would be a real advantage Most importantly, you’ll need to be flexible, adaptable and willing to do what is needed to get the job done Additional information Working between 8.30am and 6.30pm on a small shift pattern: Flexibility is essential. This is not a typical 9–5 corporate travel role and shifts can sometimes overrun depending on what is happening with clients and tours. You’ll need to be comfortable working in an environment where things can change quickly and where getting the job done is more important than simply finishing when your scheduled shift ends. £32,000–£33,000 salary plus excellent benefits, bonuses and incentive payments Good opportunities for career progression The opportunity to work with major names across the music and entertainment industry and be involved in travel for tours around the world Office-based initially, with hybrid working available following successful completion of a 3-month probation period If you’re an experienced Travel Consultant, Group Travel Consultant, Tailormade Travel Consultant or Business Travel Consultant with strong flight and GDS experience, and you’re looking for the opportunity to move into music and touring travel, I’d love to hear from you. Call Kelly on (phone number removed) quoting KR60946 and email your CV to

Regional Account Manager Manchester Salary up to £60,000 + £20k OTE + Car Allowance \n The Opportunity: \n Get Recruited are working with a well-established and growing B2B supplier of workplace products, safety solutions and consumables, supporting organisations with large operational workforces across a range of sectors. \n We're looking for an experienced B2B salesperson with a background in selling physical... \n \n ZIPC1_UKTJ

Central Manchester, M1 1, Ancoats £12.71 per hour ⏰ 20-37.5 hours per week | 8am-5pm PROMAN is recruiting Customer Service Administrators on behalf of a leading fashion group specialising in sports fashion and streetwear. If you're passionate about delivering excellent customer service, we'd love to hear from you. What you'll be doing: Handling inbound customer enquiries via phone and email Resolving customer queries and complaints professionally Recording and updating customer information accurately Completing a range of administrative tasks Working across multiple systems to support customer service operations What we're looking for: Previous customer service experience, whether in retail, contact centres, hospitality, or office-based roles Confident communication skills, both over the phone and in writing Strong IT skills and the ability to learn new systems quickly A professional and positive approach to problem-solving Flexibility to work varying hours based on business needs Working Hours: Minimum 20 hours per week Typically 37.5 hours per week Monday to Friday, 8am-5pm Flexibility is essential Pay: £12.71 per hour Do you enjoy helping people? Are you confident using computers and handling customer enquiries? Looking to join a well-known name in the fashion industry? Apply now and send us your up-to-date CV today! Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Hybrid Customer Care Advisor | Manchester City Centre | £28,000 Monday-Friday | 9am-5pm | Hybrid - 2/3 days office-based We're currently recruiting for an exciting opportunity with a fast-growing fashion and e-commerce brand that is continuing to scale. They're looking for an experienced Customer Care Advisor to join their growing team and play a key role in delivering an exceptional customer experience. This is a fantastic opportunity for someone who genuinely enjoys helping customers, solving problems and being part of a fast-paced, ambitious business. You'll be responsible for managing customer enquiries across the full online purchasing journey, from initial queries through to delivery, returns and aftercare. You'll also have the opportunity to contribute ideas and help improve customer service processes as the business continues to grow. Key Responsibilities Manage customer enquiries via email in a professional, friendly and timely manner Handle refunds, returns and exchanges efficiently and accurately Resolve customer complaints with empathy and a solution-focused approach Respond to delivery, order tracking and product enquiries Support customers throughout their complete online purchasing journey Deliver a consistently positive and personalised customer experience Help maintain and improve customer satisfaction and Trustpilot ratings Liaise with internal teams, warehouses and couriers to resolve customer issues quickly Accurately update customer records and information across internal systems Identify recurring customer issues and suggest improvements to processes and the wider customer journey Consistently achieve agreed SLAs and response time targets Provide additional support during peak trading periods, product launches and other key business momentsAbout You We're looking for someone who is confident, personable and genuinely passionate about delivering great customer service. You'll ideally have: Previous experience in a customer service or customer care role Experience within an e-commerce environment would be advantageous Experience managing a high volume of customer enquiries Excellent written communication skills and strong attention to detail Experience using Shopify Experience using Gorgias is highly desirable Strong problem-solving skills and a calm, professional approach when dealing with challenging situations A proactive, positive attitude with a genuine passion for customer experience The ability to work independently while also being a collaborative team playerBenefits £28,000 salary Monday-Friday, 9am-5pm Hybrid working - 2/3 days from home 20 days' annual leave + your birthday off + bank holidays NEST pension scheme Volunteer days Opportunity to join a rapidly growing fashion and e-commerce brand Supportive and collaborative working environment Opportunity to make a genuine impact as the business continues to scaleThe Opportunity This is a great opportunity for a customer-focused professional who wants to join an ambitious, growing brand where customer experience is genuinely valued. If you have strong customer service experience, enjoy working in a fast-paced e-commerce environment and have experience with Gorgias and Shopify, we'd love to hear from you. BH37508

BDS are currently recruiting for Customer Service Advisors to work with a well-known Housing Association in the Manchester area. Main duties will include but are not limited too; Taking rent payments from tenants Answering general housing queries via telephone, webchat and face to face Raising repair requests Occasional work on reception greeting customers The ideal candidate will have; Strong IT skills Experience of using Housing IT Systems Experience ideally working within Housing and/ or Local Authority Great attention to detail * High levels of customer services This is initially an office based role with an option to move to a hybrid set up after your initial 6 weeks training (2 days per week in the office) Hours- 35 per week Monday- Friday (Working time between 8am- 6pm on a rota basis) Pay rate- Starting at £16.42ph PAYE/ £21.22ph UMB rising to £17.04ph PAYE/ £22.03ph UMB after completing 6 weeks training Temp ongoing to start ASAP! Apply now for immediate consideration

Client Relationship Manager - Manchester £38,500 - £40,000 basic + £12,000 - £14,000 OTE Manchester | Hybrid - 3 days per week in the office 4 positions available FIND are partnering with one of the UK's leading technology training and workforce development organisations as they continue to grow their Manchester commercial team. The business partners with organisations across the UK to develop their people through apprenticeships, professional training and digital/technology skills programmes. We're looking for 4 Client Relationship Managers to join the team, with opportunities across both their Apprenticeship and Commercial divisions. The Role This is a relationship-led account management position, not a high-volume new business role. You'll inherit an existing portfolio of customers and be responsible for developing those relationships, understanding their wider business and workforce challenges, and identifying opportunities to grow the partnership. You'll be responsible for: Managing and developing an existing portfolio of B2B customers Building strong relationships with key stakeholders and decision-makers Identifying opportunities to increase revenue and share of wallet within existing accounts Re-engaging dormant customers and rebuilding relationships Running consultative client meetings to understand workforce, skills and training requirements Identifying opportunities across the wider portfolio of apprenticeship, technology and professional training solutions Developing structured account plans and maintaining a healthy pipeline of growth opportunities Who We're Looking For We're looking for commercially minded Account Managers / Client Relationship Managers who genuinely enjoy developing customers over the long term. You'll ideally have: B2B account management, client relationship or consultative sales experience A track record of growing existing accounts and identifying additional revenue opportunities Strong stakeholder management and communication skills A consultative approach - able to understand a client's challenges rather than simply sell a product Resilience, commercial awareness and the ability to build credibility over time A coachable and adaptable mindset with the ambition to continue developing your career Experience within training, apprenticeships, technology, SaaS or professional services would be advantageous but isn't essential. For some of the opportunities, experience selling into the public sector - including local authorities, NHS, blue-light services, higher education or wider government - would also be particularly valuable. Package & Working Pattern £38,500 - £40,000 basic salary £12,000 - £14,000 OTE Manchester office Hybrid working - office based Monday, Tuesday and Thursday Established customer portfolio Strong career development opportunities within a market-leading organisation This could be a great opportunity for someone who enjoys the commercial side of sales but is at their best when building relationships, developing accounts and uncovering opportunities within existing customers. If that sounds like you, apply today or contact FIND for a confidential conversation

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We’re on the lookout for a talented Senior Consulting Actuary to join our UK Financial Consulting team, in a highly visible and influential role. This appointment is suited to an individual who is ready to take ownership of client relationships, lead complex projects, and play a key role in growing our corporate actuarial offering. You’ll be at the heart of delivering expert corporate actuarial advice to sponsors of defined benefit pension schemes, helping clients tackle complex challenges with confidence. There are also opportunities to take on scheme actuary appointments so would be perfectly suited to someone with a scheme actuary certificate looking for a balance of trustee and corporate work (although this is not essential). This is your chance to make a real difference—enhancing our actuarial consulting practice, driving its growth, and shaping its future success. We’re flexible on location and welcome applications from candidates near our offices in Manchester, London, Ipswich, or Edinburgh. How you'll make an impact • Take ownership of key client relationships, acting as a trusted adviser to sponsors and trustees, • Lead the delivery of complex expert actuarial projects from strategy through to execution from, • Provide expert advice on funding, risk management and pension strategy, • Identify and develop new business opportunities, leveraging Gallagher’s broking relationships and wider network, • Support and lead client pitches, contributing to the growth of the practice, • Play a central role in shaping and expanding the corporate team, including mentoring and developing more junior colleagues over time, • Share your expertise by speaking at industry seminars and representing Gallagher in client meetings, • Ensure high standards by conducting thorough peer reviews and maintaining compliance About You • You’re a qualified actuary (FIA/FFA) with a wealth of experience in actuarial consultancy, • Strong track record of managing senior client relationships and navigating complex stakeholder environments, • A self-starter who is comfortable operating autonomously and taking full ownership of client outcomes, • Commercially aware, with an ability to identify and convert business development opportunities, • Able to operate independently, managing priorities and delivering high-quality outputs with minimal senior support, • Collaborative in approach, but confident leading independently when required Compensation and benefits At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, _. • Competitive compensation, • Comprehensive benefits programs designed to support your well-being, • Career development opportunities and ongoing learning, • A collaborative, people-first culture with accessible leadership, • The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our _ to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Leading a team on shift that will deliver and exceed targets; and proactively contribute to the venues profitability by initiating ideas, systems and projects which will maximise sales and minimise costs. Maximise sales opportunities across the Front of House operation. Experience of leading a team

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