Tokyngton, Brent
We are looking for a motivated and knowledgeable Plumbing Shop Associate to join our team. The ideal candidate will have a strong background in the plumbing industry, excellent customer service skills, and a passion for helping customers find the right products for their needs.
Key Responsibilities:
Customer Assistance: Greet customers, answer their questions, and provide expert advice on plumbing products and solutions.
Product Knowledge: Maintain an in-depth knowledge of plumbing supplies, including pipes, fittings, fixtures, and tools. Stay updated on new products and industry trends.
Sales: Assist customers in making purchasing decisions, process transactions, and upsell products where appropriate.
Inventory Management: Help manage stock levels, restock shelves, and conduct inventory checks. Ensure the shop is well-organized and products are correctly labeled.
Order Fulfillment: Assist with receiving, processing, and fulfilling customer orders, including special orders and bulk purchases.
Technical Support: Provide technical support and troubleshooting advice to customers regarding plumbing projects and products.
Shop Maintenance: Keep the shop clean and safe, adhering to all health and safety regulations.
Qualifications:
Industry Knowledge: Prior experience in the plumbing industry or a strong understanding of plumbing products and services.
Customer Service: Excellent interpersonal skills with a friendly and helpful attitude. Previous retail or customer service experience is a plus.
Technical Skills: Ability to understand and explain technical details of plumbing products and solutions.
Communication: Strong verbal and written communication skills.
Organizational Skills: Ability to manage multiple tasks, stay organized, and work efficiently in a fast-paced environment.
Physical Stamina: Ability to lift heavy objects, stand for long periods, and perform physical tasks associated with shop maintenance and inventory management.
