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We are now looking for a Head Receptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat by Gordon Ramsay is an Asian Eating House and late-night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. What you do as a Head Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests You’re passionate about delivering fantastic and engaging service to all our guests · You’re responsible for managing the restaurant booking system, optimising covers, and ensuring all guest requests are effectively communicated to the restaurant teams · You lead, develop and motivate the Reception team to ensure the team deliver the ultimate guest experience · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Luciano by Gino D'Acampo London is currently recruiting for an experienced reservation and reception person. The candidate will be looking after the entire journey of our guests at the restaurant from the reservation to departure. Around 40 hours per week (possibility to take on more hours). You will be looking after the daily bookings and helping coordinating events. •Excellent communication and organisational skills • Good command of the English Language • Ability to handle a busy reception desk and maximising capacity • Positive attitude and polite manners
La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.
Our front of house team is currently looking for an experienced overnight host/hostess to join the family. Service is always at the forefront so you need to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience extra special. Benefits include: highly competitive salary 50% discount on food and drink for up to 6 people to use in duck & waffle or sushisamba® restaurants 28-day holiday allowance complimentary breakfast and dinner during shifts 'refer-a-friend’ cash incentive scheme employee of the month rewards internal training and career development pension scheme – including employer contributions yearly staff party your requirements: as an overnight host / hostess you will be required to work night shifts the host/hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The host/hostess also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The host/hostess plays an integral part in the flow and pace of our dining service. As a host/hostess, we would love you to have: experience in a fast-paced hospitality environment availability to work evenings, weekends and most holidays excellent written and verbal english language communication skills greet guests and seat them at tables or in waiting areas exceptional attention to detail must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant ability to multi-task and follow directions flexibility in scheduling is strongly preferred salary: up to £16 /hour schedule: full time experience: minimum 1 year of experience location: heron tower, 110 bishopsgate, london ec2n 4ay, uk
An exciting opportunity for an enthusiastic dog lover to join one of the leading pet care companies in Kensington & Chelsea. Currently providing care for over 100 happy dogs in the area, this position is well suited to an individual with excellent customer service skills, an interest in dog behaviour and training and keen enthusiasm in helping to advance an already thriving small business. Due to the nature of the role & the training required the applicant should be looking for a permanent, long term position. We will not consider any applicant who is looking for temporary ad hoc hours, all applicants will undergo thorough training in dog psychology and behaviour. Bonus schemes will be made available - & as the company expands - further promotions and added responsibilities and opportunities will be offered to employees who excel in the role and we do have an advancement option into a senior training position within the business. For individuals looking to begin a dog training career this role will provide experience, training & the successful applicant through all the necessary training qualifications and canine first aid. As we are a relatively small business we require all recruits to be extremely reliable, punctual and hardworking. Team skills and excellent communicative skills are imperative in addition to having a sincere passion for dogs, good organisational skills and a polite and positive manner.
Turkish Speaking Customer Representative (VIP) This professional company is dedicated to delivering exceptional customer service, specifically catering to High-Value Clients. We are a forward-thinking and dynamic organization based in London, focused on growth and excellence in the online sales industry. Our commitment is to provide a first-class experience for our clients, ensuring their needs are met with speed, efficiency, and personalized care. What Defines Us: - Customer-Centric: We prioritize our High-Value Clients, ensuring they receive attentive and top-quality support. - Innovative: Always evolving to meet the demands of a rapidly changing industry, we're committed to using the latest tools and strategies to maintain a competitive edge. - Professionalism: Excellence in communication, collaboration, and problem-solving is at the core of what we do. We maintain a positive and cooperative environment that reflects in our service. - Supportive Team Culture: We believe in continuous growth and development for our employees, providing comprehensive training and support to advance careers in the industry. Our aim is to build long-term relationships with our clients, always striving to exceed expectations through a dedicated team that shares a passion for both customer service and online sales. This job listing is for a Turkish Speaking VIP Customer Representative at a professional online sales company in London, England. The company is looking for candidates who are fluent in Turkish, with a focus on providing excellent service to High-Value Clients. Responsibilities: - Responding to customer inquiries via phone, email, and Whatsapp. - Representing the company and maintaining positive interactions with customers. - Keeping accurate records of customer accounts and escalating issues internally when needed. - Collaborating with other departments to resolve issues. Requirements: - Fluency in Turkish (written and spoken). - Strong communication skills and a positive, can-do attitude. - Polite and professional telephone manner, even under pressure. - Strong problem-solving skills and ability to multitask. - Experience with Microsoft Office products. - Willingness to learn and develop new skills. Benefits: - Competitive salary. - Comprehensive training. - Bonus package. - Commission pay. - Fun team environment with company events. ** Job Type: Full-time, Monday to Friday, remote**
Job description We are bei London a high end eco-friendly hair salon with a beautiful calm ambiance, based just 3 minutes walk from Parsons Green tube station, on the District line. We have a fantastic opportunity for an experienced, talented senior stylist to join our growing team. Your responsibilities: Delivering high end customer service bespoke to clients needs while continuing to build good relationships with clients. Uphold our values through organic hair products and principles. Cutting and styling hair for men, women and children. Provide advice and selling the featured Oway organic hair products in the salon to clients. Providing in-depth bespoke consultations for every client's needs from colour and cutting services, to various hair treatments including all colouring techniques. Work full time, flexible hours, on an average of 5 working days between Monday to Saturday. About you: Qualified Hairdresser At least 5 year experience Passionate and focused on your career in hair styling Friendly, polite and professional Enjoys providing good client service Prefers to work in a friendly social team Excellent English and communication skills
Team Member Bar Have you got a passion for creating awesome experiences? We’re looking for friendly, motivated people to join our team as a Bar Team Member. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level. As a Team Member in our bar, your main responsibilities will be to serve food and drink efficiently and stylishly, and create a positive experience for our customers. If you like getting the party started, you might just be our next Rising Star. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where “live in” accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Team work Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop yourself. Seek feedback and invest time in personal development. Supervise, train and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunities to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment from others by using your own knowledge. Act as a role model. Analysing and decision-making Understand information quickly and accurately. Resolve problems using current guidelines. Be able to work independently and know when to escalate issues Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!
Overview The All England Lawn Tennis Club (AETLC) is one of the world's most iconic sporting locations serving as a private Members Club during 50 weeks of the year and then, for two weeks, hosting The Championships - the world's premier grass court tennis tournament. The Members Dining Room offers a formal dining room open for lunch six days a week and dinner Monday-Friday evenings. The Club Room is a casual dining experience offering breakfast, lunch and afternoon tea served daily. The Landing Bar is open daily for drinks service. Role Purpose To assist in preparation, cooking and presenatio of food in both Members Dining Room and the Club Room to the highest standards in a clean, tindy, safe and pleasant working environment. To assist in the smooth running of Members Kitchen and support all Members Events external to the Club House with direction from more senior members of the kitchen brigade. All colleagues are required to: - To prepare and cook sufficient food to the required highest standard - To work in an organised, logical and practical way - To possess willingness, good communication skills, a solid work ethic and a can-do attitude - To carry out the directions of more senior members of the kitchen brigade, ensuring that you coordinate the efforts of more junior members - Ensure all food preparation is carried out in accordance with food hygiene procedures - To ensure food is served promptly and work is carried out quickly and effieciently to keep up during busy periods - Maintains minimal waste and coorect portion control whilst maintaining appropriate stock levels - To assist in completion of relevant due diligence, e.g. fridge temps, temperature controls - Ensure the kitchen and service area are always clean and tidy - To be prepared to help the rest of the team in a willing and positive manner - Friendly, pleasant, and polite to work colleagues - To possess good people skills, the ability to work well in a team - To deal with customer requests promptly, politely and in a professional manner. Hours & Shift Expectations - 7 day a week operation - Saturday, Sunday lunch service only - Lunch approximatley 40 covers - Dinner approximatley 30 covers - Expecation to work approximatley 5 weekend days per month - Meals on duty - 40 hours per week Desirable - Experience in a similar environment - Food Hygiene certificate - High standards and quality driven - City & Guilds 706/1 or NVQ equivalent Equipment Requirements - Chef whites, safety shoes and trousers - Chefs cooking aides - knives etc Benefits and Remuneration - 32k – 35k dependent on experience - 5 out of 7 days (weekend working required) - 40 hours - 23 days holiday (+birthday day) Food & Drink at Wimbledon is part of Levy UK + Ireland, the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legedary food and drink experiences at some of the UK's most significant sporting, arena and leisure venues. Through strong clinet partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. Wiht a company-wide passion for food, Levy UK + Ireland creates menues and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients. As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support service through its portfolio of businesses. These include Keigh Prowse, Payne and Gunter and Lime Venue Portfolio. Job Type: Full-time Pay: £32,000.00-£35,000.00 per year
Our Front of House team is looking for an experienced Host/Hostess to join the family. Service is always at the forefront so you must be exceptionally welcoming, dynamic and friendly. Our guests choose us for a memorable experience, and you will make each experience extra special. Benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants 28-day holiday allowance Complimentary breakfast and dinner during shifts 'Refer-a-friend’ cash incentive scheme Employee of the Month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff party Your Requirements: The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones politely and promptly with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As a Host/Hostess, we would love you to have: Experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling is strongly preferred Salary: up to £15 per hour Schedule: Full Time Experience: Minimum 1 year of experience Location: Heron Tower, 110 Bishopsgate, London EC2N 4AY, UK
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
We have a part-time 30-35 hour per week position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHAT WE OFFER: - Training and development within a positive dedicated team. - Work / life balance - Growing Independent business with potential for career progression - Quality product and company values - Free meal on shift WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: - Is a good communicator, polite and enjoys customer service - Has a love of food and an understanding of quality. - Fast on their feet and energetic. - Is skilled and quick at food preparation - Who is a team player, always looking for how to help the team work as smoothly and efficiently as a whole. - An great organiser - who likes to keep things exactly where they should be WHEN? The earliest shifts start at 9am and the latest shifts end by 11:30pm. THE ROLE: - You will be handling very busy, quick paced services in a small space. - Our preparation is meticulous, ingredients are high quality and every bun that leaves the kitchen is perfectly put together. - We are a small team and you will be trained to work in all areas - kitchen, front of house, food preparation and service. - Learning all about our buns and how to prepare and fill them neatly and quickly. Every bun that leaves our kitchen must be beautiful and put together perfectly. HOW MUCH? The starting hourly rate is £12 per hour. This rate increases quickly with training to a maximum of £13.5