Technical Partner Specialist (Remote - Europe-based)
2 days ago
Liverpool
Technical Partner Specialist (Europe-based) Location: Europe (remote-friendly, with regular overlap into US hours) About Stream Stream connects hospitality brands to the systems they rely on every day - from Point of Sale platforms like Square, Toast and Shift4, to marketplaces like DoorDash, Deliveroo, JustEat, and Uber Eats. Weâre a small, fast-moving startup building the connective layer between restaurant technology platforms. Weâre looking for a Europe-based Technical Partner Specialist to own Streamâs technical partner integrations and provide strong coverage across global time zones. This role is globally scoped - youâll support partners and brands across both North America and Europe, while working closely with Streamâs US-based product, engineering, and leadership teams. What Youâll Do ⢠Own partner integrations end-to-end as the primary technical point of contact for Streamâs partners globally., ⢠Lead partners through the full integration lifecycle: technical discovery, scoping, build, launch, and post-launch optimization., ⢠Act as a hands-on technical expert for partners integrating with Streamâs APIs, webhooks, and data flows., ⢠Support integrations across complex ecosystems including POS platforms and ordering / delivery channels used in the US and Europe., ⢠Troubleshoot integration issues by reviewing logs, payloads, configurations, and API behavior., ⢠Coordinate closely with Streamâs US-based engineering, product, and support teams to drive issues to resolution., ⢠Create and maintain clear partner-facing and internal documentation: quickstarts, integration guides, checklists, FAQs, and best practices., ⢠Take full ownership when things break - managing partner communication, expectations, and follow-through across time zones., ⢠Propose and implement improvements to how Stream onboards, supports, and scales technical partners globally. What You Bring ⢠Experience in a technical, partner-facing role (integrations, solutions engineering, technical support, developer support, technical account management, etc.)., ⢠Strong API fluency - comfortable working with REST APIs, webhooks, JSON payloads, authentication, and environments., ⢠Ability to read API documentation, diagnose integration issues, and clearly explain technical concepts to technical and non-technical stakeholders., ⢠Strong written and verbal communication skills., ⢠Comfort working across time zones and collaborating with US-based teams., ⢠A high-ownership mindset - youâre comfortable operating in a small startup with ambiguity and responsibility., ⢠A service-oriented approach - you care deeply about partner success and will dig in to unblock issues. Nice to Have ⢠Light development or scripting experience (enough to test APIs, validate integrations, or build small internal tools)., ⢠Hands-on experience with tools like Postman or similar., ⢠Experience in restaurant tech, POS, ordering, or delivery platforms., ⢠Prior experience at a startup or small team., ⢠Experience supporting enterprise or multi-location partners. What We Offer ⢠Europe-based, remote-first role, ⢠Competitive, market-aligned compensation, ⢠Equity options - real ownership in the company youâre helping build, ⢠High autonomy and responsibility, ⢠The opportunity to shape Streamâs global technical partner function Why This Role Is Exciting ⢠Global impact: Youâll own technical integrations for partners across the US and Europe., ⢠True ownership: Youâre accountable for integration success, not just support responses., ⢠Cross-functional exposure: Youâll work daily with Streamâs product, engineering, and leadership teams., ⢠Startup pace: Decisions get made quickly and implemented., ⢠Career growth: Clear path to senior technical partnership or solutions leadership as Stream grows.