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Role: Entry Lever Credit Controller (Permanent) Overview Our client is innovative, fast-growing company shaking up a traditional market. By offering highly personalized and comprehensive support, they help professionals manage their billing, collections, and debt recovery with ease. Backed by years of experience, With strong support from investors and Board Directors, they are focused on advancing services and technology to become the clear market leader in the sector. Role Description The Entry-Level Credit Controller is a structured on-the-job role with training which is designed to support rapid progression within a core business function. As a Credit Controller, you will be primarily responsible for ensuring that all invoices raised are settled in a timely manner. You will also be expected to quickly and efficiently resolve any debtor queries, with the goal of maintaining and reducing aged debt across our client portfolio. This role involves regular interaction with a variety of stakeholders, including client staff, internal team members, insurance companies, and other industry organizations. Strong communication skills, attention to detail, and a proactive attitude are essential for success. Key Responsibilities Liaise directly with patients and next of kin regarding outstanding accounts via telephone, email, and post. Process credit and debit card transactions securely over the phone. Liaise with debtors, including patients, insurers, and hospitals, conducting regular credit control activities through outbound emails, phone calls, postal correspondence, and SMS to minimize client debt. Consistently deliver on KPI deliverables while adapting to a dynamic, fast-paced work environment driven by ongoing software development and implementation. Issue reminder letters and formal demand letters via email and post. Engage directly with Bill Medical clients and their staff to discuss and resolve outstanding accounts. Redirect invoices to the correct payees where appropriate. Provide support to the wider team with ad hoc activities as required. Assist with handling incoming calls and voicemails, addressing queries efficiently or redirecting them to the relevant team member. Person Specification Highly motivated to contribute to the development and success of a new business. Strong customer service skills with a client-focused approach. Demonstrates numerical proficiency with a high level of accuracy and attention to detail. Excellent communication skills, both written and verbal. Ability to appropriately liaise with different levels of staff from client directors to insurance administrators. Ability to follow a structured process to ensure compliance, but able to work on own initiative. Capacity to work autonomously and meet critical deadlines. Supportive and positive attitude, fostering a collaborative team environment. Required Skills Competent computer skills, including proficiency in Microsoft Office (Excel, Word, Outlook) Salary: £24,000 per annum. Hours: Full time (37.5 hours per week) Benefits : Pension, Life Assurance, bonus scheme and Private Medical insurance Holiday: 25 days per annum + bank holidays TPBN1_UKTJ

Position Job Title Senior Service Engineer - Electronic Security Systems £45k-£50k doe Primary Location Field Based role covering London and the Southeast predominantly (Head Office – Amersham) Salary • Base salary – £45-£50K, • Travel – from 45 mins each way, • On Call 1 in 4 (Hardly any callouts) £200 p/w, • Holiday – 25 days plus extra day on birthday and bank hols., • Company fuel card, credit or debit card, IT equipment and mobile telephone., • Standard pension scheme or option to discuss an alternative scheme with our wealth advisor, • Private healthcare scheme after successful probation Job Summary • Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently., • Perform reactive service visits as required to meet contracted customers service level agreements., • Perform planned preventive maintenance visits as required in line with contracted customers service level agreements., • Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues., • Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports., • Work closely with the service administration and engineering teams to ensure we deliver exceptional service to our clients., • To be available for standby on a call out Rota, as required within the team., • As the business grows manage and mentor service engineering team Skills • Strong diagnostic and problem-solving skills., • Understanding of current industry standards and regulations (e.g., BS EN 50131, PD6662, NCP 104 and NCP 109)., • Excellent communication and customer service skills., • Ability to work independently and as part of a team., • Good time-management skills., • Able to identify and solve problems independently., • Have a professional and positive attitude when dealing with customers., • Complete detailed work reports accurately and in good time. Knowledge & Experience Proven experience maintaining and repairing security systems, such as CCTV, intruder alarms and access control. Proven experience maintaining and repairing enterprise level systems such as LenelS2, Gallagher, C-Cure etc. Experience with IP-based security systems, networks and security systems software applications. Relevant industry and manufacturing training is favorable. Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC is favorable. Role Specific BS7858 Security Screening Enhanced Disclosure & Barring Service (DBS) check SC Clearance is favorable Full, clean driving license Right to Work in the UK Participate in a 24-hour emergency call out Rota system Working Conditions The potential significant hazards and risks for this job are identified below. This is a guide only and not an exhaustive list Working at height using ladders on a regular basis Load, unload, and transfer tools and heavy materials Work requiring hearing protection and/or respirators and masks Regular bending, stretching, kneeling and crouching Work with vibrating tools and machinery Regular work outside in various weather conditions If this sounds like you please send George your cv in the first instance

Position Job Title Senior Electronic Security Systems Installation Engineer Primary Location Head Office – Amersham. Field Based role covering London and the South Salary £45k-£50k doe Reporting to Engineering Manager Contracted Hours 40 Terms Permanent - Full Time Job Summary Base salary – £45-£50K Travel – from 45 mins each way Holiday – 25 days plus extra day on birthday and bank hols. Company fuel card, credit or debit card, IT equipment and mobile telephone. Standard pension scheme or option to discuss an alternative scheme with our wealth advisor Private healthcare scheme after successful probation Perform installation and commissioning of security systems, including access control, CCTV and intruder alarm systems. Perform first fix, second fix and programming/ commissioning of systems in line with design documentation and as sold information.Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues.Ensure all work complies with health and safety regulations, industry standards, and company policies. Produce test and commissioning reports and completion documentation. Work closely with the project manager and administration/ engineering teams to ensure we deliver exceptional service to our clients. Skills Ability to plan installations prior to commencement. Strong diagnostic and problem-solving skills. Understanding of current industry standards and regulations (e.g., BS EN 50131, PD6662, NCP 104 and NCP 109). Excellent communication and customer service skills. Ability to work independently and as part of a team. Good time-management skills. Able to identify and solve problems independently. Have a professional and positive attitude when dealing with customers. Complete detailed work reports accurately and in a timely manner. Knowledge & Experience * Proven experience and commissioning installing CCTV, intruder alarms and access control. * Proven experience installing and commissioning enterprise level systems such as LenelS2, Gallagher, C-Cure etc is favourable. * Experience with IP-based security systems, networks and security systems software applications. * Relevant industry and manufacturer training is favourable. * Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC are favourable, but not essential. Role Specific * BS7858 Security Screening * Enhanced Disclosure & Barring Service (DBS) check * Full, clean driving license * Right to Work in the UK * Some work away from home Working Conditions The potential significant hazards and risks for this job are identified below. This is a guide only and not an exhaustive list * Working at height using ladders regularly * Load, unload, and transfer tools and heavy materials * Work requiring hearing protection and/or respirators and masks * Regular bending, stretching, kneeling and crouching * Work with vibrating tools and machinery * Regular work outside in various weather conditions * Base salary – £45-£50K * Travel – from 45 mins each way * Holiday – 25 days plus extra day on birthday and bank hols. * Company fuel card, credit or debit card, IT equipment and mobile telephone. * Standard pension scheme or option to discuss an alternative scheme with our wealth advisor * Private healthcare scheme after successful probation If this sounds like you please send George your cv