Fleetwood
Concierge Administration and Business Support - Lakelands Lodge Care Home Contract: Full Time Salary: £12.48 Per Hour Shift Type: Days Contracted hours: 35 Set in the historic Victorian town of Fleetwood, Lakelands Lodge is a modern, purpose-built home offering residential, nursing, and dementia care for up to 78 residents. With stunning views over a tranquil boating lake and the Irish Sea, our location provides an inspiring backdrop for the work we do every day. As Concierge, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role! What we offer: • £12.48 per hour, • Enhanced rate for overtime & Bank Holidays (T&C's apply), • Paid Training - earn while you learn!, • Access to Employee Assistance Programme, • Pension, • Onsite Parking, • Paid DBS, • Uniform Provided Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home. What We’re Looking For • Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals., • Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records., • Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home., • Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives., • Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality. If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.