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Key Responsibilities: Customer Service & Shop Operations Prepare and serve a range of drinks including coffee, tea, bubble teas, and our signature pistachio specials Assist with food service including cakes, light bites, and snacks Deliver warm, friendly, and efficient service to customers Take orders using a POS system, handle cash/card payments accurately Keep the shop floor, seating area, and service counter tidy and presentable at all times Cleaning & Hygiene Perform daily and periodic cleaning tasks: wiping surfaces, cleaning machines, sweeping/mopping floors, and maintaining the toilets (if applicable) Follow health & safety and food hygiene procedures Monitor stock of cleaning and kitchen supplies and report when running low Business Development & Creativity Suggest new drink, ice cream, or cake ideas in line with customer preferences and seasonal trends Help plan and execute small marketing activities (e.g. in-store promos, social media posts, loyalty offers) Support with identifying local business partnerships, events, or delivery platform opportunities Take initiative to observe customer behavior and report suggestions for improvement in service, layout, or offerings About You: Essential: Positive attitude, friendly personality, and strong communication skills Punctual, trustworthy, and willing to learn Basic food hygiene knowledge (training can be provided) A team player who can also work independently Keen interest in coffee, bubble tea, or desserts Desirable: Previous experience in a café, dessert shop, or food retail environment Creative flair for drinks and dessert presentation Interest in marketing, social media, or small business growth Fluent in English (additional languages a plus) Perks & Benefits: Staff discount on drinks, food, and ice cream Friendly, supportive environment Opportunities to grow into a supervisor or creative/product development role Be part of a small business where your ideas genuinely make a difference
Looking for sales/sample staff for our kiosk at Westfield Stratford. and Westfield London. IMMEDIATE START This is an excellent opportunity to work for an exciting and fast-growing brand Solid Cologne UK! 4-5 days a week, including weekends. Working at the busy shopping centre. Looking for someone who can hand out sample cards and draw in customers to our stand. You must be very confident, resilient and persuasive individual with a bubbly personality. You will be on you feet approaching customers most of the day so must be physically fit. You may have to work on your own at times, so you must be responsible, able to think on your own, and be proactive. We are looking for candidates who have worked in sales and have at least 5 years of sales or promo work. Looking for confident individuals who know how to sell and can work independently. The shifts are approximately 5-8 hours a day
Join a fun, female-led team in a fast-paced call centre environment based in Fulham. We're looking for someone who owns an iPhone, types quickly, and is happy working flexible shifts, including some late nights and weekends. We support a range of clients in lifestyle and entertainment industries, so this role suits someone who is professional, discreet, and open-minded. You’ll be answering calls, booking appointments, and juggling multiple tasks on an iphone – so confidence with iphone and quick typing speed is a must. We offer a great team environment, full training, and a taxi home after late-night shifts for your safety. What We’re Looking For: - Fluent in English (Portuguese is a big plus) - Lives within 30 minutes of SW6 - Comfortable with late-night and weekend shifts - Owns an iPhone and can type quickly on it - Professional and discreet with sensitive content - Confident multitasker using apps while on calls
Job Title: Marketing Manager (Hands-On, Solo Operator) Salary: £38,000 base + performance incentives + freelance support budget Location: London HQ (2 days/wk) + regular Birmingham & venue visits | Hybrid working Hours: Full-time, permanent (occasional evening launch events) **About Us** We run a growing chain of private-room karaoke venues loved for high-energy nights, inventive cocktails and zero-judgement sing-along vibes. With fresh sites and partnerships on the horizon, we’re hiring a single, resourceful marketer who can think like a strategist and act like a creator—owning the entire funnel while tapping freelancers for specialist help. **The Role** You’ll be the one-person marketing department: shaping the plan, building the brand and pressing “publish. ” Key responsibilities 1. Strategy & roadmap 1.1 Audit channels, audiences and spend; craft a 12-month marketing plan tied to booking targets. 1.2 Set clear KPIs (CAC, repeat-visit rate, database growth) and report monthly to the founders. 2, Brand & creative 2.1 Develop and refine brand guidelines, tone-of-voice and campaign concepts. 2.2 Produce short-form video, social posts, emails and landing-page copy—briefing freelance designers or videographers when polish is essential. 3, Acquisition & retention 3.1, Run paid-social and Google Ads (hands-on in-platform). 3.2, Own SEO basics, Google Business profiles and local PR / influencer nights. 3,3. Grow and segment the guest database; automate birthday and loyalty comms. 4, Budget & supplier management 4.1, Control a ring-fenced freelancer pot (£X per quarter) for design, PPC optimisation or PR spikes. 4.2, Track ROI, re-allocate spend and negotiate good rates. 5, In-venue integration 5,1. Work with venue managers on point-of-sale promos, seasonal décor and, guest-feedback loops. 5,2. Quick turnaround on ideas for socialmadia,promotion,etc. 5,3. Host launch parties, university roadshows and partner events. **About You** Must-haves Nice-to-haves 3–5 yrs marketing experience with demonstrable revenue impact Comfortable building strategy and rolling up sleeves on Canva, CapCut, GA4 & Meta/Google Ads Data-driven: you talk CAC, retention and ROAS, not just likes Strong project-management and self-motivation (you’ll be solo) Hospitality / nightlife background Experience managing freelancers or a micro-agency Knowledge of Klaviyo, Figma or basic HTML Love of music, live events or performance culture. **What We Offer** £38-40k base plus incentive scheme linked to venue revenue growth. Freelance/agency budget to plug skill gaps and prevent overload. 21 days holiday + bank holidays. Hybrid setup & reimbursed travel between sites. Staff karaoke parties, friends-and-family discounts and an annual training fund (CIM, video editing, etc. How to Apply Email with: 1. Your CV. 2. A cover note (max 300 words) telling us one growth idea you’d test first—and why. 3. A link to a campaign or content piece you built end-to-end. 4. Deadline: Friday 16 May 2025. First-round video calls w/c 19 May; on-site final stage 5. includes a 15-minute channel-prioritisation exercise.