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Business Development Manager- International Markets Role Overview We are seeking a commercially astute and results-driven Business Development Manager to support the development and execution of international growth opportunities across out-licensing, tenders, and strategic partnerships. This role combines hands-on deal execution with ownership of pipeline strategy, requiring someone who can both generate opportunities and convert them into revenue. You will play a critical role in expanding our international footprint, working closely with senior leadership and cross-functional teams to deliver sustainable growth. This is suited to someone who thrives in a target-driven environment, brings strong commercial judgement, and can balance relationship management with structured deal execution. Key Responsibilities • Identify and develop, and execute new revenue opportunities across international markets, • Lead out-licensing and distribution partnership discussions from origination through to deal completion, • Identify and manage tender opportunities, ensuring competitive and compliant submissions Drive deals forward from initial engagement through to execution, • Own and manage a robust commercial pipeline, with clear forecasting and revenue visibility, • Drive deals through the full lifecycle, including commercial structuring and negotiation, • Build and maintain senior stakeholder relationships with international partners, • Collaborate with internal teams (Regulatory, QA, Supply Chain, Finance) to ensure execution readiness, • Monitor market trends, competitor activity, and new market entry opportunities, • Contribute to international market strategy and prioritisation What Success Looks Like • Delivery of monthly and annual revenue targets, • Strong pipeline coverage with high-quality, convertible opportunities, • Successful execution of strategic deals and partnerships, • Consistent conversion of tenders into revenue streams, • Efficient deal progression with minimal delays or execution risks, • Contribution to longer-term international growth strategy Candidate Profile Experience • 2–5 years’ experience in business development, sales, or commercial roles, • Experience in deal ownership, pipeline management, and revenue delivery, • Exposure to international markets, partnerships, or tenders preferred, • Experience in pharmaceuticals, healthcare, or regulated industries advantageous (not essential for high-calibre commercial profiles) Profile & Behaviours • Commercially driven with strong focus on revenue and outcomes, • High ownership mindset – takes accountability for pipeline and results, • Resilient and persistent – able to navigate complex, long-cycle deals, • Structured and analytical – strong pipeline management and forecasting discipline, • Relationship-led but results-focused, • Able to operate at both strategic and execution levels Key Skills (Non-Negotiable) • Proven revenue generation and commercial delivery, • Strong negotiation and influencing skills, • Pipeline management and forecasting, • Stakeholder management (internal and external), • Execution focus with attention to detail Desirable • Experience in pharma out-licensing, distribution, or tenders, • Exposure to international regulatory/commercial frameworks, • Track record of closing complex, multi-stakeholder deals

Are you a quality professional ready to make a genuine impact? We're looking for a QA Specialist to join a growing Quality Assurance & Regulatory Affairs team at our client's London headquarters. This is an exciting opportunity to take real ownership of the Quality Management System, drive continuous improvement, and help embed a culture of quality across the business. QA Specialist key responsibilities: • Own and maintain the document management system, ensuring all quality documents meet ISO 9001:2015 requirements., • Design and deliver staff training on QMS processes, keeping training records accurate and up to date., • Administer the Non-conformance and CAPA processes - tracking issues, supporting investigations, and driving timely closure of actions., • Plan, coordinate, and participate in internal audits; provide hands-on support during external audits and certification activities., • Lead coordination of the Health & Safety programme, working closely with the H&S competent person and relevant duty owners. QA Specialist requirements: • Hands-on experience working within a Quality Management System (ISO 9001:2015 and 13485:2016), ideally in the Life Sciences or Medical Devices sector., • Practical involvement in internal and external audits., • Confident with electronic QMS (eQMS) platforms and standard off...

Marketing Automation Specialist £20.51p/h-£23.08p/h| Brentford / Chiswick | Hybrid (2 days office) | Immediate start EdTech organisation supporting pre-K-12 education is looking for a Marketing Automation Specialist to join on a temporary basis. This is a hands-on role focused on Marketo campaign execution, email marketing operations and data quality within the marketing function. What you'll do • Build, test and deploy campaigns in Marketo, • Maintain and expand email campaigns (newsletters, webinars, regional activity and follow-ups), • Design and update email templates using Knak or HTML/CSS, • Report on campaign performance, trends and engagement metrics, • Manage database health, segmentation and lead flow, • Support campaign execution, inbound requests and deployment scheduling, • Work with internal teams and regional marketers on campaign delivery, • Support data clean-up, QA and CRM/marketing system integrations Experience required: • 3+ years' experience in marketing operations or email marketing, • Strong hands-on experience with Marketo (essential), • Experience with email build tools (Knak preferred), • Understanding of CRM, automation and campaign tracking, • Strong attention to detail and data accuracy, • Able to manage multiple prioriti...

Job Description Shape Britains Energy Future with Sizewell C Location: Leiston, Suffolk Contract: Permanent, full-time. Closing Date: 24TH February 2026 Why Join Us? Werebuilding thefuture. Sizewell C is a once-in-a-generation infrastructure project that will power Britains energy security and net-zero ambitions for decades to come. Following our recent Final Investment Decision, construction is fully greenlit. This is your chance to be part of the largest investment in homegrown clean energy in decades, delivering low-carbon electricity to 6 million homes for at least 60 years. Whatsin It for You • Salary: 105,000 per annum, depending on experience, • Car Allowance: 6,900 per annum, • Bonus: 10% annual incentive, • Pension: Up to 7.5% employee / 15% employer contribution, • Leave: 28 days holiday plus bank holidays, • Hybrid Working:Typically,3 days in the office per week, with flexibility based on business needs Your Impact Sizewell C is seeking a Head of Delivery (HoD) Transverse & Balance of Plant (BoP) to take a leading role within the Main Civil Works (MCW) team, operating as an Owner Participant (OP) within the Civil Works Alliance. This is a hands-on, delivery-focused role that works daytoday with Alliance partners to ensure the safe, high-quality and timely delivery of all Transverse & BoP civil works. You will lead the full lifecycle of your scope Engineering Interface, Procurement, Construction and Handover ensuring delivery is safe, compliant, on time and on cost, and aligned with Sizewell Cs strategy of intelligent replication of Hinkley Point C (HPC). You will be accountable for delivering the Main Civil Works elements associated with: • Backfill, • Technical Galleries, • Steel Cylinder Concrete Pipes (SCCP), • Cooling System Pipes (CRF) These are critical transverse structures that connect multiple programmes across the site. You will also lead crossMCW responsibilities linked to key delivery assumptions and productivity enablers derived from HPC learning. What You Will Do • Lead endtoend delivery of all Transverse & BoP works within the Civil Works Alliance., • Work in partnership with CWA BoP Platform Delivery Leads to coordinate daily execution., • Drive safe, highquality, efficient construction aligned to SZC standards and HPC replication., • Manage engineering interfaces to convert design intent into timely, executable work packs., • Maintain an integrated delivery plan, including schedule, cost, risk, and readiness., • Resolve delivery issues within agreed parameters and escalate risks appropriately., • Ensure readiness for work: people, SQEP, materials, logistics, temporary works and QA., • Lead SZC Project Managers and influence a multidisciplinary matrix team across SZC and CWA., • Collaborate with internal and external stakeholders including Engineering, Supply Chain, RD, Quality, PMO and wider programme teams., • Uphold nuclear safety responsibilities as an Intelligent Customer and Nuclear Practitioner. What You Bring • Significant experience delivering large, complex civil engineering works., • Background in major infrastructure, EPC, alliance or JV delivery environments., • Strong capability in planning, sequencing, engineering interface management and issue resolution., • Proven ability to lead multidisciplinary teams in a complex stakeholder environment., • Commitment to safety, quality and disciplined execution., • Nuclear or highly regulated project experience is beneficial but not essential Key Stakeholders The Head of Delivery MCW Transverse & Balance of Plant, must operate confidently and credibly in a complex, regulated stakeholder environment. Principal stakeholders include: • UK Government, including HM Treasury, DESNZ/BEIS, IPA, • EDF (UK & France organisations) engineering, assurance & delivery, • Financial investors and institutions, • UK Regulators (ONR, Environment Agency, local planning authorities), • Alliance partners within the Civil Works Alliance (CWA), • Local communities, authorities and representative groups, • Responsible Designer (RD) and replicated HPC design teams, • MEH and other programme leads (NI, CI, Heat Sink, Enabling, Marine & Tunnelling). Knowledge, Skills, Qualifications & Experience • Track record of delivering projects within a technically complex and dynamic environment whilst ensuring high levels of safety, security, and environmental responsibility, ideally within the Nuclear Energy sector or similar regulated environment., • Demonstrate success in managing / developing:, • Engineering design and field execution strategies for project delivery,, • Procurement and management of complex commercial arrangements,, • Multi-discipline EPCM projects,, • Experience of managing / influencing contractors, consultants and other advisors throughout large and complex construction projects., • Control of costs; risk; schedule and change and proficient., • Experience of successfully engaging groups of stakeholders., • Able to demonstrate strong management skills including project management, financial management, change management and facilitation. Proficient in the use of estimating scheduling, programming and risk tools., • Experience of managing contractors, consultants and other advisors throughout large and complex construction projects, in a regulated environment., • Experience of working within Alliances and Joint Ventures, • Good presentation, influencing and facilitation skills. Excellent communication and organisational skills, able to develop relationships and maintain effective networks., • Strong numerical and analytical skills., • Degree and/or chartered status in an engineering, construction, project management or other related field., • Good knowledge and experience of CDM Regulations., • Knowledge and / or practitioner of Project Management with experience of applying either; APM body of knowledge and OGC's Prince 2., • Can demonstrate experience of managing project through the project lifecycle from concept to handover, • Understanding the needs of nuclear quality and how nuclear quality is assured and controlled. Behavioural Competences Humility • Recognises the value brought from different cultures and experiences., • Open to others points of view and ideas, willing to debate and to compromise. Positivity • Positively challenges poor quality and performance., • Identifies solutions at the lowest possible level., • Encourages tier 1s and others to bring new ideas forward. Respect • Values the rules and environment in which we operate., • Gives and receives feedback with respect., • Embraces and engages with new people and ideas. Solidarity • Operates as One team, working closely together and helping each other., • Empowers team empowered teams always looking forward., • Shares responsibility for delivering the project outcomes. Clarity • Communicates clearly and consistently., • Promotes collaboration and team alignment., • Clear and fast decision making., • Drives simplification at all levels. To be appointed to this role, you will need to meet the criteria for Security Vetting, which will, ordinarily, require you to have been a resident of the UK for at least three of the past five years. Please note that export control compliance requirements apply to this role. Additional Information Join the team at Sizewell C. Our vision is to Lead The Way On Nuclear . The Sizewell C team is one of the most exciting and largest new megaprojects in the UK, whilst being at the forefront of the UKs climate change agenda and energy policy. We have begun constructing a 3.2-gigawatt nuclear power station on the Suffolk coast in the East of England replicating, wherever possible, the design used for Hinkley Point C, another nuclear power station being built in Somerset. When built, Sizewell C will be one of the largest power stations to operate in the UK. The power station will generate low carbon electricity for at least 60 years, supplying over 6 million homes and supporting around 7% of the UKs current electricity needs. Our vision is to Lead The Way On Nuclear . We want Sizewell C to define what good leadership for the nuclear industry and British infrastructure looks like and deliver on it. We understand the feats of organisation, logistics, collaboration and imagination that building nuclear requires. We are building for the next generation for their home-grown energy, energy price stability and ultra-low carbon power in abundance. We also want to set the benchmark for maximising long-lasting social value as we build and demonstrate how smart collaboration can work for the benefit of communities locally, regionally and nationally. We are the first nuclear power station in the UK to be funded under the Regulated Asset Base funding model (RAB). Our largest shareholder is the UK Government, alongside equity partners La Caisse, Centrica, EDF and Amber Infrastructure. Sizewell C operates within a complex and fast-moving stakeholder environment, engaging with a wide range of partners including government bodies, regulators, local communities, supply chain partners, and international collaborators. This makes Sizewell C a uniquely stimulating place to work where navigating evolving priorities, balancing interests, and building trusted relationships is just as critical as technical excellence. For those who thrive in dynamic, multi-dimensional settings, it offers unmatched professional challenge and growth. When joining Sizewell C, you may wonder why you are contacted by colleagues with an EDF email or see the EDF logo on portals that you access and/or documentation you receive; this is because we have partnered with EDF for the provision of a number of support services whilst we complete a successful transition out of the EDF group. At Sizewell C we encourage and embrace diversity and how it can improve our experience and performance at work. It is a requirement that those who join us have the right to work in the UK. Whilst sponsorship may be a possibility that we can explore, we are fully committed to local recruitment where possible, and those already holding the right to work in the UK. To be appointed to this role, you will need to meet the criteria for Security Vetting, which will, ordinarily, require you to have been a resident of the UK for at least three of the past five years. By submitting an application to this role, you acknowledge that you have read and understood Sizewell Cs employee and EDF's employee . Just to let you know, EDF will be processing and sharing information about your application on behalf of Sizewell C.

Works closely with the Lead and Principal Technician's in helping manage and develop all operational aspects of technical services.Helps to ensure that services are provided in a safe, efficient and effective manner according to local, National and Regional QA requirements and the principles of good

Quality Assurance Engineer Denham Martin-Baker is the world’s leading manufacturer of ejection and crashworthy seats, saving over 7,805 lives to date. We combine cutting-edge engineering with a clear mission: protecting aircrew worldwide. We are now seeking a Quality Assurance Engineer to join our Quality team at our Denham site. This role is ideal for an experienced quality professional with a strong engineering background and a passion for driving continuous improvement in a safety-critical environment. The Role: As a Quality Assurance Engineer, you will support the organisation’s objective of achieving zero defects and on-time delivery by ensuring effective quality processes across operations. You will: Coordinate quality issues to ensure controlled recording and resolution Raise and manage Corrective Action Requests (CARs), driving root cause analysis Analyse quality data to identify trends and support improvement initiatives Conduct product and process audits to ensure compliance Act as a QA signatory for engineering documentation You will also work closely with cross-functional teams, supporting continuous improvement activities and helping to maintain high standards of quality and operational excellence. This role offers the opportunity to contribute to safety-critical aerospace products within a highly specialised engineering environment. Key Responsibilities • Coordinate activities to manage and resolve emerging quality issues, • Raise, track, and close Corrective Action Requests (CARs), • Analyse defect data and report on quality performance metrics, • Prepare quality reports for management review, • Conduct product and process audits, ensuring compliance with standards, • Support production through the issue of permits and concessions, • Act as a QA signatory for engineering drawings, • Manage and coordinate shop-floor error reporting activities, • Lead complex defect investigations using structured methodologies (e.g. 8D), • Collaborate with stakeholders across the business to drive continuous improvement About You We are looking for a proactive, detail-oriented quality professional with strong analytical skills and a structured approach to problem-solving. Essential: • HND or Degree in Mechanical or Electrical Engineering (or equivalent), • Experience within a quality role in an engineering or manufacturing environment, • Strong problem-solving and analytical capability, • Excellent attention to detail and accuracy, • Ability to manage multiple priorities and meet deadlines, • Effective communication skills across all levels, • IT literate, including Excel and standard office tools, • Structured, methodical approach with strong task ownership Desirable: Training or experience in quality auditing Knowledge of continuous improvement methodologies Benefits: 9% non-contributory pension (18+) Early finish on Fridays 4x salary Life Assurance (18+) Personalised training & development plan Healthcare Cash Plan 25 days holiday + bank holidays, with option to buy more Cycle to Work & nursery benefits Your Interview Journey: Initial Telephone Interview: with your Recruitment Business Partner First Stage (Microsoft Teams): Interview with the Hiring Manager Final Stage: Face-to-face technical and competency interview Why Join Us? At Martin-Baker, your work directly saves lives. Join a collaborative, high-performing team where you’ll play a key role in maintaining the highest standards of quality in a safety-critical aerospace environment, with opportunities to develop and grow your career. Please note: This role requires UK Government security clearance. Applicants must have the right to work in the UK and currently reside in the UK

Job Title: Team Manager - Social Work England registration required Responsible To: Responsible Individual Location: Thrive Fostering Office, 2 Floor, 1-9 St. Anns Road, HA1 1LQ Contract Type: Full-time, Permanent Salary: Competitive Job Purpose The Team Manager will support the Registered Manager in leading and managing Fostering UKs fostering service. This includes the supervision of social workers and administrative staff, oversight of foster carer assessments and reviews, quality assurance, and strategic development. The postholder will ensure the delivery of a high-quality, child-centered fostering service that meets or exceeds regulatory standards. Key Responsibilities Leadership & Supervision Line manage and supervise a team of Supervising Social Workers (SSWs) & Administrative Support Staff. Provide guidance, direction, and challenge to ensure high standards of practice and accountability. Oversee staff performance, probation, appraisal, and where necessary, performance management processes. Deputise for the Registered Manager as required. Foster Carer Assessment & Review Manage the assessment of prospective foster carers, ensuring compliance with agency standards and statutory timescales. Supervise Form F assessments and maintain quality assurance of reports. Line manage the Assessment Administrator ensuring that Statutory checks are completed within the required timescales. Manage the annual review process for foster carers, ensuring timely completion and quality reporting. Panel & Quality Assurance Collaborate with the Panel Chair and Panel Administrator to schedule and prepare for panel meetings. Monitor and improve service quality through regular audits, QA reports, and reflective learning. Practice Development Lead reflective practice groups to support continuous learning and development. Promote evidence informed practice and contribute to the development and delivery of staff training. Support the implementation and review of agency policies and procedures. Placement Oversight Manage the Placement Officer to ensure effective and appropriate matching of children with foster carers. Monitor placement stability and outcomes, promoting good practice and placement security. Safeguarding Promote and uphold the safeguarding and welfare of children and young people at all times. Ensure staff and foster carers comply with safeguarding policies and complete mandatory training. Liaise with multi-agency partners, including LADOs, and provide safeguarding data to the Registered Manager and Ofsted as required. Ensure fostering household records and statutory checks are maintained and up to date. Strategic & Operational Management Contribute to strategic planning and service development to support the Senior Management Team. Work within allocated budgets and support financial sustainability. Liaise with Ofsted and other regulatory bodies, including statutory notifications. Represent and promote the agency with local authorities and external stakeholders. Out-of-Hours Support Participate in the rota for the out-of-hours service. Additional Responsibilities Ensure compliance with Health & Safety, Data Protection, and confidentiality policies. Promote equality, diversity, and inclusion in all aspects of the role. Demonstrate commitment to the ethos and values of Fostering UK. Maintain flexibility to meet service needs, including occasional evening and weekend work. Hold a full UK driving license and meet travel requirements of the role. Person Specification Essential Qualified Social Worker with current Social Work England registration. Experience as a Team Manager. Significant experience in fostering services and team management. Strong understanding of fostering regulations, safeguarding, and child development. Proven ability to lead reflective practice and quality assurance processes. Excellent communication, leadership, and organisational skills. Desirable Knowledge of trauma-informed and therapeutic fostering approaches. Experience in placement matching and strategic planning. What We Offer Annual Growth/Development Bonus 28 Days Annual Leave including Bank Holidays Professional Supervision & CPD Opportunities Pension Scheme Please note: This post is subject to an Enhanced DBS check and robust vetting procedures. TPBN1_UKTJ

Company Overview A privately owned UK fire safety business specialising in compliant fire doors and passive fire protection systems. Established in the 1990s, they deliver end-to-end services from design through to installation and maintenance, with a strong focus on safety, quality, and compliance. Key Responsibilities • Lead delivery of a major West London PFP project from start to completion, • Manage site teams and subcontractors, ensuring safety, quality, and workmanship standards, • Maintain commercial control, including budgets, cost tracking, and reporting, • Ensure compliance with fire safety regulations and industry standards, • Act as the main client and stakeholder contact on-site, • Oversee project documentation, reporting, and programme delivery, • Maintain robust QA, traceability, and audit-ready records, • Drive continuous improvement and efficient delivery methods, • Liaise with design and technical teams to resolve site issues, • Promote a strong culture of safety, compliance, and accountability About You • Experience as a Contracts Manager/Project Manager in passive fire protection or social housing, • Experience overseeing fire stopping, fire doors, and compartmentation packages, • Strong commercial and organisational ability, • Confident communicator and site leader, • Full UK driving licence Package & Benefits • £55,000 – £65,000 salary, • Company car, laptop, and mobile phone, • 21 days holiday + Bank Holidays (rising with service), • Pension scheme, • Free on-site parking, • Company events and team days

Quality Engineer Role Purpose The Quality Engineer is responsible for ensuring that Ferrovial Construction projects at Heathrow Airport meet client requirements, company procedures, and industry standards. The role promotes a Right First-Time culture and oversees quality assurance and control for site teams, subcontractors, and suppliers. Location: Heathrow Airport Reporting Line: Quality Manager, Ferrovial Construction Key Responsibilities • Primary on‑site point of contact for project teams, subcontractors, and suppliers for all quality control and quality assurance matters., • Ensure compliance with client requirements and Ferrovial quality processes through regular site visits and factory acceptance testing (FAT) of off-site manufactured products., • Plan and lead quality audits and inspections (on-site and at supplier facilities), coordinating with clients and stakeholders, and issuing findings and corrective actions promptly., • Carry out routine construction quality inspections to confirm they meet requirements, including verifying test results, tolerances, materials, execution, and visual aspects., • Assist the Quality Manager in establishing the Quality Verification Plan (QVP) with the client and identify which aspects of the design require verification during construction., • Raise a non-conformance if issues arise, follow resolution steps, and record progress. Analyse trend data and report as needed., • Review, verify and sign control records and inspections, such as site records and related documents, and ensure they are prepared, assembled, and communicated promptly., • Support the construction team in developing the relevant quality controls, such as Inspection & Test plan (ITP) and ensure that the controls are accepted before work starts., • Verify that all materials utilised and installed conform to the required specifications and approved before use., • Assist with digitalising and implementing quality processes, including inspection sheets., • Work with construction, departmental managers and document controllers to ensure quality standards are documented and properly implemented., • Submit Health & Safety Files, Site Records, Production Certification documents and update and distribute Works Package Quality documents, including site records and testing., • Coordinate with the client to confirm benchmarking and sampling events, and ensure their timely completion., • Engage with the project teams and suppliers to reinforce the Quality Culture by supporting Toolbox Talks and weekly quality sessions. Key Skills & Experience • Background in construction Quality Control and Assurance (QC/QA)., • Knowledge of inspections, ITPs, SATs, FATs and documentation., • Strong communication and collaboration skills., • Experience in regulated environments (desirable)., • Quality management plan experience *Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties. Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws. #WeAreFerrovial

JOB- Quality Engineer LOCATION- Uxbridge TERM- Permanent SALARY- £43,000-£50,000 plus other benefits My client is looking for a Quality Engineer to join their business on a permanent basis in the Uxbridge area. The ideal candidate will have a good understanding and passionate about Lean Manufacturing and will be mainly responsible for improving quality of the companys operational processes and output The Quality Engineer will ideally have the following attributes: Degree qualified or experience working in similar role 2 years experience in Manufacturing Environment Self-motivated individual Right first time approach Ability to work calmly under pressure The Quality Engineer role will involve: Drive standardisation on processes along with waste elimination and continuous improvement Support 8D activities on parts connected to internal or supplier quality concerns Working on NPI products and supplier quality development, implementing new processes Develop and maintain quality assurance throughout product development cycle for NPI Responsible for control plans and QA associated to manufacturing processes which are outsourced Collating material compliance data, report writing where necessary Resolve customer issues in a timely manner Champion problem solving with use of RCA tools such as 8D, 5WHY, ISHIKAWA, FMEA's Handle internal & external audits Monitor supplier performance, define process parameter to ensure process capability Monitor output, quality & scrap rates. Improving OTD performance Maintain records of products and approved suppliers Identify, lead and participate in improvement project - member of the CI team If you are interested in this position, please apply with an up to date CV as soon as possible, along with your availability and your salary expectation

Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

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