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Customer Service Alarm Call Handler\nLocation: Leicester (Office-Based)\nSalary: £13.14 per hour\nContract: Temp to Perm\nShift Pattern:\nYou'll work a rotating schedule of 6 days on, 4 days off, with shifts structured as follows:\n* 2 Early Shifts: 7:00am - 3:00pm\n* 2 Mid Shifts: 3:00pm - 11:00pm\n* 2 Night Shifts: 11:00pm - 7:00am\nThis equates to a standard 40-hour working week (5 x 8-hour shifts). You'll be required to work bank holidays and maintain flexibility across all shift types.\nAbout the Role:\nAs an Alarm Call Handler, you'll play a vital role in ensuring the safety and functionality of client alarm systems. You'll be the sole operator on shift, responsible for monitoring, responding to, and escalating alarms as needed. This role requires confidence, independence, and a high level of responsibility, as you may be the only person in the office during your shift.\nYou'll be part of a 24/7/365 operation, ensuring continuous coverage and rapid response to any alarm triggers.\nKey Responsibilities:\n* Proactively contact clients to verify alarm status and ensure safety\n* Respond immediately to triggered alarms, following client-specific protocols\n* Escalate alarms when necessary or stand them down if no threat is identified\n* Handle inbound alarm calls and take appropriate action\n* Respond to client emails and queries professionally\n* Maintain accurate records and follow procedures for each alarm scenario\nWhat We're Looking For:\n* Previous experience in call handling or customer service\n* Strong IT skills and ability to navigate internal systems\n* Excellent verbal and written communication\n* Reliable, trustworthy, and confident working independently\n* Professional telephone manner\n* Comfortable working alone during night shifts and weekends\nWork Environment:\nThis is a calm and focused office-based role, ideal for someone who enjoys working independently and thrives in a structured environment with clear responsibilities.\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Superior Healthcare is seeking Rapid Response Nurses to join our Complex Care Team, supporting adults and children across West and Mid Kent.

A healthcare provider in Bedford is looking for a compassionate and driven part-time Band 5 Nurse.This role involves working in community health, conducting holistic assessments, and formulating management plans to support patients in their homes.Candidates should ideally have experience in adult co

A leading community care provider in Greater London is recruiting rapid response complex care assistants to deliver high-quality care to clients with complex healthcare needs.

A leading community healthcare provider in Greater London seeks a Highly Specialist Occupational Therapist.This role involves delivering person-centred care as part of a multidisciplinary team, supporting community patients in their homes.The ideal candidate will have a relevant degree, HPC registra

A leading healthcare provider in the UK is seeking a highly skilled Registered Nurse to manage a complex caseload and support a multidisciplinary team.The role involves providing leadership for administrative tasks and ensuring effective service delivery aligned with contract targets.Ideal candidate

Responsibilities include managing a caseload, acting as Team Leader for the Rapid Response Nursing Team, and ensuring effective communication with stakeholders.

A leading healthcare recruitment agency is seeking a Community Nurse Rapid Response to work in Barnet and surrounding areas.

A leading facilities management company, OCS, is seeking a Security Officer to ensure the safety and security of clients, their premises, and the public.The ideal candidate will be vigilant, possess strong communication skills, and be able to respond effectively to incidents.This role involves varie

Yes, due to the geographical area of this role.Not only does the role offer an exciting opportunity to join a new, fast-paced team providing exceptional care, but it also pays in block shifts and for mileage!.Plenty of ups, downs, and curveballs.With a career as a Care Assistant at Care Line part of

A leading healthcare provider in Greater London is looking for an enthusiastic Occupational Therapist for their Urgent Community Response Service.

A prominent healthcare provider in the Greater London area is looking for Band 6 Registered Nurses and Paramedics passionate about delivering community care.This role involves assessing and managing patient needs while working within a supportive team.The ideal candidates will have a current nursing

Are you a Band 5 Nurse who would like to join our dynamic team? We are seeking an ambitious, motivated, compassionate and experienced part time Band 5 nurse to support the changing face of community health care within our Rapid Response Team on a fixed term basis to cover maternity leave. You will h

A public health service provider in Greater London is seeking an Urgent Community Response Nurse/Paramedic.

Consultant/GP leadership for the Rapid Response team. The main responsibility of this post is to lead and develop the virtual ward (VW) and Urgent Community Response Service (UCR) and may be required to provide medical support across the range of community services and there will be opportunities to

Alcedo Care are recruiting experienced Registered Nurses with Tracheostomy experience to join our Rapid Response Team (RRT) delivering complex care to clients in their own homes. The Role - Rapid Response Nurse. As part of the Rapid Response Team, you will provide clinical nursing support across mul

A community health services provider in the East Midlands is seeking a Community Staff Nurse for their Rapid Response Team.

A healthcare organization in South-East London is seeking a Consultant-grade medical practitioner, preferably with expertise in Acute Medicine, Emergency Medicine, or Geriatrics.This full-time role involves leading and developing community services to enhance patient care and reduce hospital admissi

A leading NHS organization in Greater London is seeking a Band 6 Nurse for its Adult Cardiorespiratory Enhanced and Responsive Service (ACERs).The role involves supporting patients with chronic respiratory conditions in their homes, aiming to prevent unnecessary hospital admissions.Candidates must h

A healthcare organization is seeking an enthusiastic Physiotherapist or Occupational Therapist to join the Admission Avoidance and Discharge Service in London.The successful applicant will work in the Emergency Department assessing patients and coordinating discharge plans to avoid hospital admissio

A healthcare provider in the UK is seeking Band 5 Bank Community Nurses to work within the Adult Community Nursing Service across Hounslow.The role requires delivering high-quality nursing care to patients in their homes, collaborating with integrated teams, and ensuring flexible support to meet pat

A healthcare organization is looking for a Bank Senior Community Nurse to provide high-quality nursing care in various community settings.The role requires delivering effective nursing care, assessing and responding to patient needs, and supporting a range of patient conditions.Flexibility with shif

As a rapid response complex care assistant on our complex care team, you may work closely with nurses or other rapid response complex care assistants in a small, collaborative team. What does a rapid response complex care assistant do?. Your initial training will be a five‑day induction, offering

A not-for-profit organization is seeking a Multi-Trade Operative specializing in wet trades to join their Rapid Response team in London.

A community health service provider is seeking Registered Nurses to join the Rapid Response Nursing team in Derby City.

A leading healthcare provider in Greater London is looking for a highly motivated Physiotherapist or Occupational Therapist to join their Admission Avoidance and Discharge Service.This role involves working in the Emergency Department at The Royal London Hospital, assessing and treating patients to

Healthcare assistant/Therapy assistant - Rapid Response. Site Furness Rapid Response, Furness General Hospital Town Barrow-in-Furness Salary £24,937 - £26,598 pro rata per annum Salary period Yearly Closing 09/04/2026 23:59. We are very excited to be advertising a Healthcare assistant/Therapy assi

Job title: Band 7- Community Nurse Rapid Response.

Rapid Response Support Worker – Make a Life-Changing Impact!. As a Rapid Responder, you will:.

Band 6- Community Nurse Rapid Response.

A leading community healthcare provider in London is seeking a skilled Occupational Therapist to join their Barnet Unplanned Care Therapy Team.This role involves delivering specialist occupational therapy care in a community setting, collaborating with multidisciplinary teams, and contributing to qu

A leading healthcare provider in Greater London seeks a Highly Specialist Occupational Therapist to join their Barnet Unplanned Care Therapy Team.The role involves delivering high-quality, community-based occupational therapy interventions and participating in service development.Applicants should h

Variable hours across Monday - Sunday to meet rapid response demand. Respond rapidly to urgent clinical requests, providing timely assessment and intervention to support patients in the community. Lead safe, effective and rapid discharge pathways by working alongside BDMs and RNMs.

A London NHS Trust is seeking a Community Response Nurse/Paramedic to deliver care to patients in their homes across Kensington, Chelsea, and Westminster. Interested candidates should apply quickly due to high response levels.

Community Staff Nurse Rapid Response. We are looking to recruit NMC registered nurses to work within the Rapid Response Nursing team in Derby City.

This role involves rapid response to incidents, leading prosecution efforts, and managing a team aimed at promoting environmental safety within the community.

A leading healthcare service provider in Greater London is seeking a Rapid Response Care Assistant to join their team.

Consultant/GP leadership for the Rapid Response team. The main responsibility of this post is to lead and develop the virtual ward (VW) and Urgent Community Response Service (UCR) and may be required to provide medical support across the range of community services and there will be opportunities to

A healthcare provider in Greater London is looking for Band 6 Registered Nurses and Paramedics to deliver care in patients' homes.The role includes assessing health care needs and providing nursing care within the community.Applicants should be committed to high-quality patient care and must be able

A not-for-profit property services organization is seeking a Multi-Trade Operative in London to perform essential drainage repairs and maintenance.The role requires hands-on work involving troubleshooting and problem resolution in a fast-paced environment.Candidates should have NVQ Level 2 qualifica

We are looking to recruit NMC registered nurses to work within the Rapid Response Nursing team in Derby City.

A local healthcare provider in Greater London is seeking a dedicated Senior Staff Nurse for their Adult Physical Health team.You will conduct comprehensive assessments for patients with urgent health needs and work closely with a multi-disciplinary team in community settings.Prior experience with co

A leading healthcare recruitment agency is seeking a Band 7 Community Nurse for rapid response in Chipping Barnet. The position emphasizes community-based care with rapid patient response requirements.

A healthcare provider in the UK is seeking a Community Nurse for their Adult Community Nursing Service.This full-time role requires a Registered General Nurse committed to providing high-quality patient care.The role involves working independently while collaborating with various healthcare teams to

A trusted healthcare agency is seeking a Band 6 Acute & Community Physiotherapist to join their team in Whitechapel, London.In this role, you will assess and treat patients in acute and community settings, ensuring early discharge and preventing hospital admissions.The position offers a stable full-

Community Staff Nurse Rapid Response. We are looking to recruit NMC registered nurses to work within the Rapid Response Nursing team in Derby City.

This full-time position offers the chance to lead the virtual ward and Urgent Community Response Service, impacting patient care in the community.