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At Workr, we believe that every individual has their purpose, and our values and work ethic reflect this belief. We are dedicated to helping individuals find roles that not only match their skillsets but also contribute to their career development and professional growth. We understand that the long-term success of any organization depends on its ability to access the right talent at the right time. Workr specializes in enabling businesses, both in the UK and overseas, to efficiently and compliantly leverage flexible workforces. Our suite of services for recruiters and end hirers is designed to alleviate the risks, hassles, and complexities associated with contingent labor supply. We provide comprehensive and agile solutions that simplify the process of engaging talent, ensuring compliance every step of the way. Our offerings include: - A complete range of compliance-assured contractor engagement models. - Tailored funding and back-office solutions to suit your business needs. - A comprehensive and flexible pay and billing platform. - Personalized support on all aspects of compliance. - International solutions to facilitate compliant labor supply overseas. Position Overview: As a Recruiter at Workr, you will play a crucial role in sourcing, screening, and onboarding top talent for our clients. You will work closely with hiring managers and stakeholders to understand their requirements and find the best-fit candidates to meet their needs. The ideal candidate will have a strong understanding of recruitment best practices, excellent communication skills, and the ability to thrive in a fast-paced environment. Responsibilities: - Collaborate with hiring managers to identify staffing needs and requirements. - Source candidates through various channels, including job boards, social media, and professional networks. - Screen resumes and applications to identify qualified candidates. - Conduct interviews and assessments to evaluate candidate skills and qualifications. - Coordinate and schedule interviews with hiring managers. - Facilitate the offer process and negotiate employment terms. - Ensure compliance with all relevant employment laws and regulations. - Build and maintain relationships with candidates and clients to foster long-term partnerships. - Keep abreast of industry trends and best practices in recruitment. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or related field. - Proven experience as a recruiter or in a similar role. - Familiarity with recruitment software and tools. - Strong understanding of employment laws and regulations. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize workload effectively. - Detail-oriented with strong organizational skills. - Ability to work independently and as part of a team. - Flexibility to adapt to changing priorities and deadlines. Join us at Workr and be part of a dynamic team dedicated to connecting talent with opportunity. Together, we can shape the future of work and empower individuals to achieve their full potential. Apply now to embark on a rewarding career journey with us!
Are you looking to kick-start a new career as a web developer? We are recruiting for companies who are looking to employ our Coding Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£25K-£45K) within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 3 easy steps. Step 1 - Front End Coding Complete a selection of professional and industry-recognised coding courses covering HTML, CSS and Javascript. Step 2 - Back End Coding + Practical Projects You will be studying all the relevant back end coding languages and gaining skills that will qualify you as a fully-fledged web developer. Step 2 is heavily focused on the practical element of learning. Step 3 - Building your portfolio The final step will be to build your own portfolio website. The portfolio plays a key part in the hiring process as it gives the employer a real insight into your level of ability, creativity and personality. Your Web Developer Role Once you have completed all of the mandatory training, we will place you into a Web Development/Software Development role, where you will be guaranteed a 25k-40k salary. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1499, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Apply now and one of our friendly advisors will be in touch.
Overview: We are seeking a detail-oriented Operations Executive to join a business travel team. The ideal candidate will play a crucial role in ensuring the smooth running of group tours and coach logistics to UK destinations. Duties: This position involves a detail oriented individual who can organisation and manage all aspects of transportation and attractions bookings, including coach reservations for excursions and airport transfers, public transport arrangements, and securing tickets for various attractions. The role requires effective communication and coordination skills, serving as the primary point of contact for transportation and attractions matters. -Liaising with coach companies, UK Attractions and other travel and tourism suppliers -Supporting the group operations manager with all operations logistics for over 1000 overseas students travelling to the UK at the same time -Managing emergency changes and last minute amendments to schedules and timetables including coach itineraries, attraction entrance times, meal times etc Requirements: Proven experience in a similar role within the education, tourism, travel or event management sectors Highly proficient in Microsoft Office software especially Excel. Strong organisational and planning skills, with the ability to handle multiple tasks simultaneously and meet tight deadlines. Excellent communication, interpersonal, and negotiation skills. • Ability to work under pressure and adapt to changing scenarios Commitment to working unconventional hours during peak seasons and being Job Type: Full-time, office based in Paddington Monday - Friday Pay: Up to £36,000.00 per year
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & German. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & Spanish. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Nutrition Kitchen Ltd - Community Kitchen Manager Location: East Ham, London (Occasional travel across Newham borough) Contract Type: Full-time position Salary: Competitive, commensurate with experience About Us: Nutrition Kitchen Ltd is dedicated to improving community health and well-being through innovative cooking and nutrition programmes. We work closely with local authorities and health organisations to deliver impactful services that empower individuals to lead healthier lives. Our community kitchen serves as a hub for these initiatives, providing a space for education, engagement, and culinary exploration. Unlock Your Potential: We are seeking a proactive and versatile individual to join our team as a Community Kitchen Manager. This role combines administrative responsibilities with kitchen management duties, requiring a blend of organisational prowess, customer service skills, confidence, and a hands-on approach to maintaining our facility. Responsibilities: Oversee day-to-day operations of the community kitchen, ensuring cleanliness, safety, and compliance with hygiene standards. Proactively manage kitchen inventory, conducting regular stock checks and ensuring all supplies are up to date and available for use. Maintain detailed records of kitchen activities, including inventory, equipment maintenance, and programme attendance. Serve as a point of contact for community members, providing information about our programmes, scheduling appointments, and assisting with programme bookings. Utilise computer skills to manage documents and data, including proficiency in Microsoft Excel, Word, and PowerPoint, and performing data entry tasks. Actively recruit participants for our programmes through community outreach efforts, demonstrating confidence and enthusiasm in engaging with the public. Collaborate with programme coordinators to support the planning and execution of cooking classes and events. Requirements: Previous experience in kitchen management or administration preferred, but not required. Strong organisational skills and attention to detail, with the ability to multitask and prioritise responsibilities effectively. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Confidence in engaging with the public and promoting our programmes effectively. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and ability to learn new software systems as needed. Demonstrated initiative and a "can-do" attitude, with the flexibility to adapt to changing priorities and environments. Ability to work independently and collaboratively as part of a team, contributing to a positive and supportive work environment. Job Type: Zero hours contract Pay: From £12.00 per hour Expected hours: No less than 8 per week Benefits: Free flu jabs On-site gym On-site parking Schedule: Monday to Friday Education: Certificate of Higher Education (preferred) Experience: Administrative experience: 1 year (preferred) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 19/01/2024
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Job Title: Marketing Manager Location: United Kingdom. Company Description: BlackPearl Recruitment is a leading recruitment agency dedicated to connecting top talent with exceptional career opportunities. We are currently partnering with a prominent company in the consumer goods industry to fill the position of Marketing Manager. Position Overview: We are seeking a dynamic and experienced Marketing Manager to lead our client's marketing efforts. The successful candidate will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer acquisition, and revenue growth. Key Responsibilities: Develop and implement comprehensive marketing plans and strategies to achieve business objectives. Manage all aspects of marketing campaigns, including advertising, digital marketing, social media, and PR. Conduct market research and analysis to identify trends, opportunities, and competitive landscape. Collaborate with cross-functional teams to develop marketing collateral, content, and messaging. Track and analyze campaign performance metrics to optimize marketing efforts and ROI. Qualifications: Bachelor's degree in Marketing, Business Administration, or related field. MBA preferred. Background of marketing experience. Proven track record of success in developing and executing marketing strategies. Strong leadership skills with the ability to inspire and motivate cross-functional teams. Excellent communication, analytical, and project management skills. Proficiency in marketing tools and software, such as Google Analytics, Adobe Creative Suite, and CRM platforms. Benefits: Competitive salary commensurate with experience Paid time off and flexible work arrangements Note: Only qualified candidates will be contacted for further consideration. Thank you for considering this opportunity with BlackPearl Recruitment.
We are looking to recruit an office administrator for our site office in Govan. Full time role, must have previous experience. Proficient in the use of Microsoft Work Packages and Accounting Software.
About us We are professional and agile. Our work environment includes: Modern office setting Food provided Hotel Receptionist Duties: - Greet and welcome guests upon arrival - Check-in and check-out guests using the hotel's computer system - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements: MUST HAVE OPERA EXPERIENCE - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong organizational and multitasking abilities - Ability to work well under pressure in a fast-paced environment - Attention to detail and accuracy in handling guest information - Previous experience in a similar role is preferred but not required Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth in the hospitality industry. Apply now to join our team!
Are you an experienced Paraplanner seeking a rewarding role within a leading IFA practice? Can you commute to Southport? ARR Talent is partnering with a prominent mid-sized IFA practice who going through an exciting expansion phase. We are currently seeking a technically strong Paraplanner to join their small Paraplanner team. This role presents an exciting opportunity to play an integral role within the firm and contribute significantly to achieving exceptional client outcomes. You will be working towards or have achieved Level 4 Diploma qualification and be a career Paraplanner. You will have a passion for high-quality advice and an ability to think outside the box. Skills and experience: We're seeking an individual who thrives on the technical and forensic aspects of Paraplanning. You will be joining an experienced team of Independent Financial Advisers plus two trainee Advisers, therefore, our new Paraplanner will have a very important role to play and will be valued as such. We are looking for an individual with the same client-focused outlook as ours and who has the technical knowledge, qualifications, and experience to make a valuable contribution to client outcomes. The practice focuses on providing holistic financial advice to individual and corporate clients primarily across the North West. They have a very strong Employee Benefits offering creating additional avenues for high-net-worth and more complex financial planning opportunities. Key responsibilities: · Collating client data to provide a detailed client overview. · Forensic Analysis of Client Factfind, Ceding Scheme Information and Clients Objectives to provide a basis for research and solutions. · Use of risk profiling and fund analysis tools to provide detailed analysis of clients’ holdings, performance, risk, diversification, and reduction in yield. · Assistance in the production of Suitability Letters. · Responsibility for ensuring the Client’s Compliance file is complete and correct for checking by the Compliance Manager. · Use of Cashflow modelling tools to provide detailed analysis of retirement planning and income options. · Attending client meetings, note taking and action point noting to be delegated to the administration team. · Ad Hoc project work as and when required in order to comply and stay ahead of legislation and FCA regulations. · Maintenance and management of the New Business Register, including regular reporting of Management Information to assist in T&C. · Working with other Professional Advisers to collate client information and assist in the holistic advice process. · Coordinating the administration function to ensure activities are completed accurately and within agreed timescales. · All other proactive activities to support the advice process and to support the compliance team. In addition, your skills and experience will help you to: Demonstrate excellent communication skills with both internal and external stakeholders. Maintain confidentiality and show tact and empathy with clients and team members. Showcase a high level of IT competency and confidence in using various software. Embody a positive, motivated, and team-oriented attitude. Salary and benefits: Basic salary up to £35,000 dependent on experience. Comprehensive employee benefits package and Employee Value Proposition. Opportunities for professional development and support in achieving Chartered Status. Generous holiday allowance plus all bank holidays. Company supported staff and charity events. The next step If you are an experienced Paraplanner and considering your career options, we want to hear from you. Please get in touch and click "APPLY" today! About ARR Talent: As a specialist Financial Services recruitment company, we bring unique expertise, industry insights and connections, whether you are looking for a new opportunity or want to recruit great talent into your business. At ARR Talent we value the importance of communication, transparency and follow-up and we focus on delivering only high-quality, qualified candidates to our clients. We look forward to starting your journey with you!
Procurement Manager £27,000 - £29,000 Glasgow Full-time Are you a strategic thinker with a knack for negotiation? Do you thrive in a fast-paced environment and have a keen eye for quality? Join our team as a Procurement Manager and play a crucial role in sourcing top-quality materials and merchandise for our wholesale distribution operations. Key Responsibilities: - Research and identify new product lines and suppliers by attending trade fairs, shows, and demonstrations. - Analyse market trends and customer requirements to determine procurement strategies and product selection. - Negotiate prices and establish contracts with suppliers to ensure optimal terms and conditions. - Monitor the quality of incoming goods and address any issues with unsatisfactory or faulty items. - Supervise and support clerical, administrative, and warehouse distribution staff, including recruitment and training. - Collaborate closely with merchandisers to develop sales forecasts and allocate stock effectively. - Maintain accurate records and prepare reports to track procurement activities and performance metrics. Qualifications: - Experience in business administration, supply chain management, or a related field (preferred). - Proven experience in a procurement or buying role, preferably in a wholesale distribution environment. - Strong negotiation skills and the ability to assess and compare bids from multiple suppliers. - Excellent analytical and decision-making abilities with a keen attention to detail. - Effective communication and interpersonal skills for building relationships with suppliers and internal stakeholders. - Proficiency in Microsoft Office suite and experience working with procurement software or systems. - Ability to work well under pressure in a fast-paced environment and meet tight deadlines. If you are a motivated and experienced Procurement Manager looking to take the next step in your career, we invite you to join our dynamic team. Click 'APPLY' now!
The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.
Job Description: As the Procurement Manager at AZ Fixing Ltd., you will play a pivotal role in managing the sourcing and procurement of merchandise from various suppliers. You will be responsible for ensuring that our inventory meets the quality standards and demands of our customers while maintaining cost-effectiveness and efficiency in procurement processes. Responsibilities: Attend trade fairs, shows, and demonstrations to research new product lines and suppliers. Regularly review catalogues and keep up with market trends to identify potential products and services for procurement. Assess budgetary limitations and customer requirements to determine the quantity, type, range, and quality of goods or services to be purchased. Evaluate bids from suppliers, negotiate prices, and finalize contracts ensuring favorable terms and conditions for the company. Collaborate with suppliers to negotiate contracts and specify details of goods or services required, including delivery schedules and quality standards. Continuously seek opportunities to improve supply networks and present innovative ideas to the senior management team for consideration. Ensure that delivered items comply with orders, monitor the quality of incoming goods, and promptly address any issues with unsatisfactory or faulty items. Monitor supplier performance, track key performance indicators, and take necessary actions to ensure targets are met. Supervise clerical, administrative, and warehouse distribution staff involved in procurement activities. Assist in recruitment, training, and performance management as needed. Work closely with merchandisers to allocate stock effectively and develop sales forecasts based on procurement trends and market demand. Maintain accurate records of procurement activities, prepare reports as necessary, and provide insights and analysis to support decision-making processes. Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Proven experience in procurement management, preferably in the electronics or retail industry. Strong negotiation skills with the ability to build and maintain effective supplier relationships. Excellent analytical and problem-solving abilities. Proficiency in Microsoft Office Suite and experience with procurement software. Strong leadership and communication skills, with the ability to work collaboratively across departments. Attention to detail and the ability to manage multiple priorities in a fast-paced environment.
· Collaborating with senior staff to determine the range of services offered and contribute to the development of sales strategies and targets. · Conducting market research, surveys, and analysis to understand customer preferences and reactions to our services. · Compiling and analysing sales figures to identify trends and opportunities for growth. · Developing proposals for marketing campaigns and promotional activities to attract new customers and retain existing ones. · Managing customer accounts and maintaining strong relationships to ensure customer satisfaction and loyalty. · Recruiting, training, and mentoring junior sales staff to achieve sales targets and deliver exceptional service. · Producing reports and recommendations for senior management on marketing and sales strategies. · Keeping abreast of industry trends, competitor activities, and product developments to maintain a competitive edge. Additional Requirements: · We are seeking candidates with a proven track record in sales and marketing, preferably in the luxury travel or hospitality industry. Key requirements include: · Strong communication and interpersonal skills. · Excellent analytical and strategic thinking abilities. · Proven experience in developing and executing successful sales and marketing strategies. · Ability to work collaboratively with cross-functional teams. · Demonstrated leadership and team-building capabilities. · Knowledge of market research techniques and tools. · Proficiency in Microsoft Office suite and CRM software. · Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred).
We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor