Digital Content and Communications Lead
2 days ago
London
Job Title: Digital and Communications Lead Reports to: Managing Director Location: London (QUEERCIRCLE, North Greenwich) Contract: Full-time (4 Day Work Week), permanent Salary: £35-40k Holiday: 33 days Health and Wellbeing Fund: £500 annually How to Apply Please send: • CV, • Cover letter no longer than 2 A4 pages (or audio/video submission if preferred no longer than 3 minutes), • Up to 3 examples of relevant digital or communications work To: Deadline: End of Day, 12 April 2026 Interviews: 21-24 April 2026 About QUEERCIRCLE QUEERCIRCLE is an LGBTQ+ -led charity working at the intersection of arts, health, and social action. Founded in 2016 in response to the loss of queer spaces across London, the organisation formalised as a charity in 2021 and opened its first physical space in the Design District in 2022. Since then, QUEERCIRCLE has evolved into a growing ecology of artists, health practitioners, researchers, organisers, and community groups committed to systemic change. Through cultural programmes, community-led research, and cross-sector partnerships, QUEERCIRCLE challenges the barriers that restrict LGBTQ+ participation in arts and culture while addressing wider inequities in health, education, and civic life. Our work centres emphasises lived experience, collective governance, cultural democracy, and solidarity-based economic practices to build ethical, sustainable infrastructure for, and with, queer communities. Role Purpose QUEERCIRCLE is establishing a unified, audience-led communications system designed to build sustainable funding streams, attract meaningful institutional cross-sector partnerships, and position the organisation as a sector leader in queer culture, health, and solidarity economies. The role will lead and develop QUEERCIRCLE’s digital communications and website strategy — transforming our platforms from informational channels into active spaces for community connection, knowledge-building, and participation. The role will also be key to the launch and delivery of our new equitable fundraising initiative, Queer Matter. Key Responsibilities Strategic Digital Leadership • Develop and deliver an integrated digital communications strategy aligned with QUEERCIRCLE’s mission, values, and long-term sustainability., • Provide strategic leadership on audience development, digital engagement, and organisational visibility., • Establish success metrics and evaluation frameworks to measure reach, engagement, participation, and impact., • Advise senior leadership on emerging digital practices, accessibility standards, and cultural trends., • Lead the strategic evolution of the QUEERCIRCLE website from a signposting platform into an active, community-centred digital space., • Oversee development of a digital library and knowledge hub under QUEERCIRCLE’s Community Knowledge pillar, supporting access to queer cultural resources, artist insights research, and community learning., • Shape user journeys that support deeper engagement, accessibility, and participation., • Ensure best practices in accessibility, SEO, content architecture, and performance optimisation., • Shape and steward QUEERCIRCLE’s voice across all communications, ensuring clarity, accessibility, and alignment with our values., • Oversee content planning and delivery across digital platforms, email, press, and print., • Lead storytelling that communicates artistic organisational practice, social impact, and community knowledge., • Manage relationships with freelancers (design, photography, video etc) where required., • Develop strategies to expand and deepen engagement with diverse audiences locally, nationally, and internationally., • Use data insights and digital tools to understand audience behaviour and strengthen participation., • Foster meaningful online engagement through dialogue, artist-led content, and community contributions. Queer Matter & Ethical Commerce Communications • Support the digital presence and storytelling for Queer Matter as an extension of QUEERCIRCLE’s mission., • Develop communications that centre artists, ethical production, and community benefit., • Support online journeys that enable discovery and purchasing while maintaining mission integrity., • Collaborate on seasonal launches and artist collaborations. Fundraising & Supporter Engagement • Work with the development team to strengthen digital pathways for donations and supporter engagement., • Develop storytelling and impact communications that demonstrate the value of supporting QUEERCIRCLE’s work., • Support digital stewardship and long-term relationship-building with supporters. Press & Cultural Profile • Build relationships with arts and culture, health, political, and LGBTQ+ media to raise QUEERCIRCLE’s profile., • Identify opportunities for thought leadership and cultural influence., • Support strategic partnerships that extend reach and align with organisational values. Collaboration & Capacity Building • Work across teams to ensure alignment between programming, community engagement, and digital output., • Support staff, artists, and collaborators in contributing to digital storytelling and knowledge sharing., • Develop systems and workflows that support sustainable communications practices. Person SpecificationEssential • Significant Minimum 5 years experience in senior digital communications or cultural communications leadership roles., • Demonstrated success developing digital strategies that deepen engagement, participation and income generation., • Strong IT skills, particularly Adobe Suite (Photoshop, InDesign, Premiere), • Excellent copywriting skills, adapting style to suit audience, • Experience overseeing website development, content architecture, and user experience., • Experience with e-commerce platforms or mission-led retail initiatives., • Exceptional editorial judgement and storytelling skills., • Commitment to LGBTQ+ equity, intersectionality, and community-led cultural practice. Desirable • Experience developing digital archives, knowledge platforms, or cultural resources., • Experience working in arts, culture, social justice, or community-led organisations., • Knowledge of CRM systems and audience segmentation., • Lived experience within LGBTQ+ communities and/or other marginalised groups. How to Apply Please send: • CV, • Cover letter no longer than 2 A4 pages (or audio/video submission if preferred no longer than 3 minutes), • Up to 3 examples of relevant digital or communications work To: Deadline: End of Day, 12 April 2026 Interviews: 21-24 April 2026