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  • Clove Mart Global Ltd
    Business Development Manager
    Business Development Manager
    25 days ago
    £55200 yearly
    Full-time
    Ilford

    The appointment of a Business Development Manager is central to Clove Mart Global Ltd’s strategy to consolidate its current retail success and expand into wholesale and online markets. Operating from Ilford Lane, one of East London’s busiest commercial corridors, the company handles a diverse product range including household consumables, storage solutions, electronic accessories, and lifestyle products. With consistent trading activity confirmed by our bank records and ledgers, the business requires a dedicated professional to manage sales strategies, drive customer acquisition, oversee marketing campaigns, and ensure compliance with trading standards. The Business Development Manager will enable the company to respond to increasing consumer demand, improve customer engagement, and optimise both retail and wholesale operations. This role is therefore integral to sustaining growth, maintaining competitiveness in a fast-paced retail environment, and ensuring the long-term stability and profitability of the business. 3) Duties and responsibilities: The Business Development Manager will play a pivotal role in shaping and implementing the company’s growth strategy. Working closely with senior management, the post-holder will: 4. Skills, Experience, and Qualifications Required 1. Minimum Graduate level education or equivalent (RQF Level 6)., 2. Good command of spoken and written English., 3. At least 2 years of experience in a similar role., 4. Strong attention to detail and commitment to quality.

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  • Hosco
    Procurement Manager
    Procurement Manager
    11 hours ago
    Full-time
    Barbican, London

    About the job The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager, you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management, we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving Discussed at venue Department: Purchasing Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

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  • JKS Restaurants
    Head Waiter / Waitress
    Head Waiter / Waitress
    22 hours ago
    £12–£15 hourly
    Full-time
    Chiswick, London

    The Hound are seeking a Waiter to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter looking for a new role in an award winning, critically acclaimed group. The Hound is the third opening from JKS & Dom Jacobs on Chiswick High Road, West London. Following on from the Success of The Cadogan Arms and The George. A modern-day coaching inn built within the walls of a Victorian police station, now the perfect stop for a pint, a meal, or a bed for the night. Headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list. The ideal Waiter/Waitress will have: Previous experience as a Waiter/Waitress in a high-end, fine dining restaurant Passion for delivering exceptional guest experience A keen interest in British cuisine, with a desire to learn and develop with us Excellent attention to detail and a highly personable nature. BENEFITS & CULTURE Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards

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  • Crudo Restaurant & Tiny Wine Bar
    Group General Manager
    Group General Manager
    2 days ago
    £42000–£52000 yearly
    Full-time
    London

    About Us: Crudo Restaurants and Tiny Wine Bar are a small, growing group of London venues built on fresh food, quality drinks, and Latin American hospitality. We operate three distinct sites — Crudo Covent Garden, Crudo Shoreditch, and Tiny Wine Bar in Fitzrovia. Each location has its own personality: Covent Garden is fast-paced and refined, Shoreditch is our smallest site serving quick weekday lunches and relaxed evening diners, and Tiny Wine Bar focuses on small-producer wines and Latin American-inspired tapas in an intimate setting. Job Description: As the Group General Manager at Crudo, you are responsible for the overall performance and success of our three London sites. You will oversee day-to-day operations, ensuring that each site runs efficiently, maintains high standards, and delivers exceptional guest experiences. Acting as the key link between site managers and the directors, you will take ownership of financial performance, staff management, and operational excellence across the group. This is a hands-on role, where you will be present during peak services each week at all sites, leading by example and supporting your teams while also focusing on the bigger picture of profitability, standards, and growth. Responsibilities: Staff Management • Lead and mentor Assistant Managers, Supervisors, and Head Waiters across the group., • Support recruitment, onboarding, training, and performance management., • Ensure smooth and consistent daily operations across all venues., • Develop and implement group-wide strategies to increase sales and profitability., • Oversee financial operations across all sites, including P&L management, payroll, supplier payments, and cost control., • Maintain high standards of food, drinks, and service in every location., • Ensure every site consistently delivers exceptional guest experiences., • Work closely with the directors and Head of Customer Experience to deliver local and group-wide promotions., • Ensure all sites comply with health & safety, hygiene, licensing, and company policies. Key Responsibilities Highlighted: Progression to Group Operations Manager: To progress to Group Operations Manager, the Group GM should demonstrate the ability to scale their leadership beyond daily operations and take on a more strategic, growth-oriented role. This includes designing and implementing group-wide systems, driving innovation in customer experience, and contributing directly to expansion projects. Success in this role will position them as the operational lead for the company’s future development.

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  • Card Transact
    Director of Business Developement
    Director of Business Developement
    4 days ago
    £35000–£40000 yearly
    Full-time
    Romford

    Position Summary We are looking for a results-driven and strategic Director of Business Development with a strong background in the payments industry and deep understanding of ISO operations. This role will be responsible for driving new business growth, leading partner relationships, and supporting internal teams in achieving key sales goals. Key Responsibilities Sales & Business Development: • Achieve a minimum of 25 live sales to qualify for bonuses (paid according to the bonus matrix)., • Meet the Q1 requirement of at least 50 live sales., • Introduce 10 new sellers per month using personal networks and tools like LinkedIn Sales Navigator., • Actively work on inactive sellers, including face-to-face meetings and compliance checks. Marketing & Lead Generation: • Increase engagement through social media platforms by developing campaigns, improving content strategies, and driving innovation., • Post a minimum of three campaigns weekly on platforms such as Instagram, Facebook, and LinkedIn., • Conduct market research, competitor and pricing analysis to identify opportunities., • Follow up on leads from social campaigns and help convert them into live sales. Internal Team Collaboration: • Provide strategic input and work methods to improve internal team efficiency., • Explore and introduce software tools or innovations to enhance application and finance processes., • Assist in training team members in areas like SEO, content marketing, and platform reviews (e.g., blogs, Google reviews, Trustpilot)., • Lead weekly meetings with senior management (e.g., Ben) to review progress and action plans., • Regularly engage with the internal sales team to boost their performance and align with targets. Compliance & Operations: • Ensure seller compliance using internal seller information files., • Provide guidance on debt collection processes and manage recovery efforts where needed., • Advise on data utilization strategies – helping the team make better use of existing data. Requirements • 5+ years in business development or strategic sales within the payments industry., • Strong understanding of ISO models, merchant acquiring, and card payment systems., • Proven experience managing teams, creating sales strategies, and delivering results., • Familiarity with tools like LinkedIn Sales Navigator and CRM systems., • Excellent communication, negotiation, and leadership skills., • Solid grasp of digital marketing, social media, and content marketing best practices., • Bachelor's degree in Business, Finance, Marketing, or a related field (MBA preferred).

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  • Olive Base Ltd
    Business Support Officer
    Business Support Officer
    14 days ago
    £33000–£43000 yearly
    Full-time
    London

    📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £33,000 – £43,000 per year + Performance Bonus 🗓 Expected Start Date: 14/11/2025 Olive Base (in partnership with Fireaway) is a Pizzeria, delivering authentic Italian-style pizzas with a modern twist. We are committed to providing high-quality food, exceptional customer service, and a welcoming environment for both customers and staff. With a focus on efficiency, teamwork, and continuous improvement, we strive to create a dynamic workplace where employees can grow and thrive. Key Responsibilities: As a Business Support Officer, you will be responsible for: • Overseeing day-to-day business and administrative operations to support the restaurant and franchise., • Coordinating HR-related processes including staff scheduling, records management, and onboarding., • Supporting compliance with UK employment law, franchise policies, and health & safety standards., • Managing supplier documentation, purchase orders, and supporting stock control processes., • Preparing reports on sales, expenses, staffing, and performance for management review., • Assisting the director with operational improvements, project coordination, and business development., • Acting as a point of contact between management, staff, and franchise partners., • Ensuring all compliance and company records are maintained accurately and securely. Requirements: • Bachelor’s degree (or equivalent in business, management, or related field)., • Previous experience in business administration, HR, or operational support (franchise/retail experience preferred)., • Strong organisational and problem-solving skills., • Knowledge of HR processes, compliance, and business reporting., • Excellent communication skills and ability to manage sensitive information., • Proficiency in MS Office and digital record-keeping systems. 🌟 What We Offer: • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd

    No experience
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  • Angela Mortimer Recruitment
    Graduate Operations Coordinator - Development Scheme
    Graduate Operations Coordinator - Development Scheme
    21 days ago
    £25000–£30000 yearly
    Full-time
    London

    Graduate Development Scheme – Your Career Starts Here with Angela Mortimer Kickstart your career with Angela Mortimer, a central London-based recruitment agency renowned for developing future leaders. Many of our directors started in your shoes – as graduates on our team! Why Join Us? - Work alongside the CEO and senior leadership team, gaining valuable exposure to business strategy. - Chair and manage feedback meetings to enhance team effectiveness. - Undertake research projects, turning data into actionable insights. - Serve as a professional first point of contact for candidates and clients, ensuring smooth communication. With a robust weekly training program and a clear path to advancement, you’ll quickly grow into a leadership role. What We’re Looking For: A recent graduate with a 2:1 degree (or equivalent), exceptional communication skills, and the confidence to thrive in a fast-paced environment. Don’t miss your chance to shape your career – APPLY NOW!

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  • Archie's London
    Kitchen Manager/Head Chef Brixton
    Kitchen Manager/Head Chef Brixton
    23 days ago
    £42000–£48000 yearly
    Full-time
    London

    Pay: £42,000.00 - £48,000.00 per year Site: Herne Hill / Brixton Hours: 5 day working week / 42-48 hour contract Pay: £42,000 to £48,000 including retention + performance bonuses (up to £7,000) New Opening: December 2024 Covers: 75 -150 cover site Opening times: Mon: Closed Tue: 9am-5pm(Kitchen: all day) Wed-Sat: 9am to 1030pm (Kitchen: 9-4) Sunday - 9am -5pm (Kitchen: 9-4)Events: 1-4 / month We are looking for a Kitchen Manager / Head Chef who communicates well and can build, nurture and develop a new(ish) team. This Kitchen Manager / Head Chef role has lots of opportunity to create and innovate, working with different menus for our events and most importantly directly with both Company Owners as we grow, adapt, change and develop. We opened our larger second site last December; over 2 floors with a banging sound system and a large pedestrianised square out front with additional 50-70 covers. We are a neighbourhood restaurant, bar and event space in Herne Hill / Brixton and we are looking for a Kitchen Manager / Head Chef who wants to work in and help inspire an innovative food culture of seasonal menus ( x 3 changes per year + events menus). We have an open plan kitchen; leading a 6-man team. The concept is all day dining, with brunch and lunch for 6 days / week, plus dinner for 4 nights a week. Events will also contribute much to our revenue as we grow. Our Kitchen Manager / Head Chef will work in a brand new kitchen, run the service, keep the kitchen well-organised, assist with menu and staff development and keep the team motivated. The Head Chef will work directly with the two company directors as well as the GM; their direct line manager. Our passion for food, design and music is reflected in our seasonal, quality ingredients; colourful, plant-filled interiors and funky Latin playlists. This place has a buzz, something you can help us grow more and more and be a really fun party and food corner of the community, Role Description This is a full-time Kitchen Manager / Head Chef role located in Herne Hill / Brixton. As a Kitchen Manager / Head Chef at Archie's Herne Hill, you will be responsible for overseeing the kitchen operations and managing a team of chefs. Your day-to-day tasks will include menu planning, food preparation, supervising kitchen staff, ensuring quality and consistency in dishes, and maintaining cleanliness and hygiene standards. This is an on-site role. Proven experience as a Head Chef or in a similar leadership role in a busy kitchen Strong culinary skills and knowledge of various cooking techniques Ability to execute creative and innovative menus Excellent understanding of food safety and sanitation regulations Strong leadership and communication skills Ability to work well under pressure and in a fast-paced environment Attention to detail and ability to maintain high standards of quality Ability to manage and motivate a team of chefs Flexibility to work evenings, weekends, and holidays as requiredValid food handling certifications Note: Please ensure that your qualifications and experience align with the requirements of this role. What we can offer you: 42-48 hour week average - 2 x 4 day working weeks / month (once whole kitchen is running perfectly) Opportunity for career advancement Work with a small management team with influence Staff outings and parties Quarterly bonuses Regular team incentives and rewards Free staff meals (on shifts longer than 6 hours) Cycle to work scheme 30% discount on food when visiting the restaurant A complimentary congratulations meal for you and up to 3 guests when you complete your probation Job Types: Full-time, Permanent Benefits: Casual dress Company events Cycle to work scheme Discounted or free food Employee discount Store discount Experience: Kitchen management: 5 years (required) Food safety: 5 years (required) Work Location: In person

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  • Private Physiotherapy Ltd
    Practice Manager
    Practice Manager
    1 month ago
    Full-time
    London

    Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025

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  • Ayadi Ltd
    Managing Director
    Managing Director
    1 month ago
    Full-time
    London

    Job description 1. Scope of Work The Practitioner shall provide aesthetic services, including but not limited to laser and advanced skin treatments, in accordance with the clinic’s Standard Operating Procedures (SOPs) and applicable safety regulations., 2. Duties and Responsibilities The Practitioner shall:, 3. • Carry out client consultations and treatments as trained and authorised., 4. • Follow all SOPs, health and safety guidelines, and product/treatment protocols., 5. • Maintain accurate and up‑to‑date client records., 6. • Ensure all treatment areas and equipment are kept clean, sanitised, and fully prepared for use., 7. • Provide clients with appropriate pre‑treatment information and aftercare advice., 8. • Report any concerns, equipment issues, or adverse events promptly to management., 9. • Undertake additional duties necessary to support the smooth operation of the clinic, including but not limited to:, 10. • Maintaining cleanliness and tidiness throughout all clinic areas., 11. • Assisting with reception cover, client check‑in/out, appointment booking, and handling general enquiries as required., 12. • Supporting stock management and other operational tasks as directed., 13. • Participate in required training and professional development., 14. Requirements The Practitioner shall:, 15. • Hold a minimum qualification of NVQ Level 3 (or equivalent) in beauty/aesthetics., 16. • Hold appropriate certification and experience in laser and advanced skin treatments., 17. • Conduct themselves in a professional manner at all times, with flexibility to meet the needs of the business.

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  • Eptera Ltd
    Owner / Director
    Owner / Director
    2 months ago
    Part-time
    London

    Sales & Marketing Manager – Eptera UK Responsible for driving sales growth and brand visibility in the UK hospitality technology sector. I focus on developing marketing strategies, building hotel partnerships, and leading client acquisition for our Hotel PMS software. Alongside direct sales, I coordinate with commission-based sales consultants and referral partners, creating opportunities for them to earn through successful introductions while expanding Eptera UK’s market reach.

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  • Hosco
    Airline Operational Account Manager
    Airline Operational Account Manager
    2 months ago
    Full-time
    Cranford, Hounslow

    About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

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  • Usman Ali Jewellery Trading UK ltd
    Customer Service Manager
    Customer Service Manager
    2 months ago
    £51000–£55000 yearly
    Full-time
    Southall

    Job Responsibilities: • Liaise with the Director and senior management to determine the range of jewellery products and services to be marketed and sold in the UK and European markets., • Contribute to the development of sales strategies and setting of sales targets aligned with company growth plans., • Discuss client requirements, conduct surveys and market research, and analyse customer reactions to product design, packaging, pricing, and promotions., • Compile and analyse sales figures, preparing proposals for targeted marketing campaigns and promotional activities., • Produce reports and recommendations on marketing and sales strategies for senior management., • Manage, lead, and motivate the marketing team, ensuring effective implementation of marketing strategies., • Build and maintain strong relationships with wholesale and retail clients, negotiating new business contracts., • Plan specifications and prepare detailed requirements for projects, ensuring high standards and timely delivery.

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