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  • Technical & Production Development Manager – French Pâtisserie
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    Technical & Production Development Manager – French Pâtisserie
    12 hours ago
    Full-time
    Archway, London

    Technical & Production Development Manager – French Pâtisserie About Belle Époque Pâtisserie Belle Époque Pâtisserie is an artisan pâtisserie specialising in authentic French pastries, viennoiserie, cakes and desserts. We supply our own retail shops alongside a growing portfolio of wholesale customers. As our business continues to expand, we are looking for an experienced Technical & Production Development Manager to lead food safety, quality assurance, production improvement and new product development. This is an exciting opportunity for a professional who combines strong technical expertise with a genuine passion for French pâtisserie. You could be an experienced Technical Manager from a premium bakery or food manufacturing background, or an Executive Pastry Chef with substantial technical, commercial and production management experience. The Opportunity Working closely with the Directors and production team, you will play a key role in shaping the next stage of our growth. Your priorities will include leading the business towards SALSA accreditation, strengthening our food safety and quality systems, developing innovative products and improving the efficiency of our production kitchen. You will also lead a practical programme of kitchen modernisation, reviewing equipment, layout and workflows to improve productivity, reduce waste and minimise downtime without compromising the craftsmanship and quality of our products. This is a hands-on leadership role offering genuine scope to influence technical standards, production operations and product innovation. Key Responsibilities Technical, Quality & Food Safety • Lead the business towards successful SALSA accreditation., • Develop, implement and maintain a robust Quality Management System., • Take ownership of HACCP, food safety, quality assurance and allergen management., • Ensure compliance with UK food legislation, customer requirements and relevant industry standards., • Manage supplier approval, product specifications, traceability and technical documentation., • Coordinate internal audits, customer audits and external inspections., • Manage customer technical enquiries, questionnaires and compliance requirements., • Monitor quality performance and drive continuous improvement across production and retail operations. Production Improvement & Kitchen Development • Assess existing kitchen equipment, identifying machinery requiring repair, replacement or upgrading., • Develop a phased equipment investment and kitchen improvement plan with the Directors, including cost comparisons, expected benefits and implementation timescales., • Review kitchen layout, storage, production flow and workspace organisation to eliminate bottlenecks and improve efficiency., • Improve production planning, batch sizes, preparation processes and shift handovers., • Reduce waste, unnecessary handling, production delays and equipment downtime., • Coordinate equipment installation, servicing and preventative maintenance with suppliers and qualified contractors., • Introduce clear standard operating procedures and ensure the team is trained in updated processes and equipment use., • Monitor production output, labour efficiency, waste and downtime while maintaining the highest standards of food safety and product quality. New Product Development • Lead new product development from initial concept through trials, costing, production testing and commercial launch., • Develop and scale recipes that are commercially viable while retaining authentic French pâtisserie standards., • Work closely with pastry chefs and production teams to improve recipes, consistency, presentation and shelf life., • Ensure product specifications, nutritional information, allergen declarations and supporting documentation are accurate., • Support the development of products for retail, wholesale and new commercial opportunities., • Provide technical guidance to wholesale customers and support the successful launch of new products. About You You will be a practical, organised and commercially minded professional who can confidently move between technical compliance, production management and product development. You will understand both the science and discipline of food manufacturing and the craftsmanship required to produce exceptional French pâtisserie. Essential experience and skills: • Proven experience as a Technical Manager, Technical & Quality Manager or Senior Technical professional within bakery, pâtisserie or food manufacturing., • Strong working knowledge of SALSA, BRCGS or equivalent food safety standards., • Excellent understanding of HACCP, food legislation, allergen controls and quality management systems., • Experience preparing for audits and managing customer technical requirements., • A genuine understanding of artisan French pâtisserie, viennoiserie and premium bakery production., • Experience developing, testing and scaling bakery or pâtisserie products for commercial production., • Demonstrable experience improving production efficiency, equipment utilisation, kitchen layout and operational workflows., • Strong project management, organisational and problem-solving skills., • A hands-on leadership style, with the ability to work effectively with pastry chefs, production teams, suppliers and senior management., • Excellent communication skills and the ability to introduce improvements while gaining the team's support. Desirable Qualifications & Experience • Previous experience successfully achieving SALSA accreditation., • A degree or relevant qualification in Food Science, Food Technology or an equivalent discipline., • Advanced HACCP training or qualification., • Experience supplying premium retail, hospitality and wholesale customers., • Professional pastry qualifications or substantial experience in high-end French pâtisserie. Why Join Belle Époque Pâtisserie? At Belle Époque Pâtisserie, we combine traditional French craftsmanship with modern production standards and ambitious plans for growth. Joining us means having the opportunity to: • Make a meaningful impact on the future of an expanding artisan pâtisserie business., • Lead the development of our technical systems and food safety culture., • Modernise production facilities and introduce practical, measurable improvements., • Influence product innovation and bring new pâtisserie creations to market., • Work directly with the Directors and collaborate with a passionate pastry and production team., • Help build the operational foundations needed to support our growing wholesale business. This is more than a technical compliance role. It is an opportunity to combine expertise in food safety, production development and French pâtisserie to help a growing business reach its full potential. How to Apply If you have the technical expertise, production experience and passion for exceptional French pâtisserie to make a difference, we would love to hear from you. Please submit your CV and a brief covering letter outlining your relevant experience and what you could bring to Belle Époque Pâtisserie. Location: London, N5 Job Type: Full-time Salary: Competitive, dependent on experience

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  • Head Chef - Thai Cuisine
    Head Chef - Thai Cuisine
    15 hours ago
    £50000–£58000 yearly
    Full-time
    London

    Salary - Up to £58,000 per year Schedule - Full Time Experience - Previous experience as a Head Chef or Senior Sous Chef within a quality restaurant. Knowledge of Thai or South East Asian cuisine is preferred JKS Restaurants and Plaza Khao Gaeng are seeking a Head Chef to lead their kitchen operations. The successful candidate will have a passion for Thai/Asian cuisine and have previous experience as a Head Chef. This is a fantastic opportunity for an experienced Head Chef looking for a new role in an award winning, critically acclaimed group The Restaurant Plaza Khao Gaeng celebrates Thailand’s coast-to-jungle cooking through the tradition of khao gaeng, broadly translated as “curry over rice”. Expect a kaleidoscope of curries rich with fresh coconut milk, aromatic curry pastes and fermented seasonings, alongside searingly hot stir-fries cooled with fresh herbs - all designed for mixing, matching and sharing. In Thailand, the most popular khao gaeng restaurants expand to fill whatever space they can. Plaza takes inspiration from one such spot in Bangkok, now spread through an old cinema, where curries sit in gleaming trays beneath a faded façade and climb the stairs to the former box office. This is anytime comfort food: a pause from the heat, noise and movement of the street outside. Our third Plaza Khao Gaeng opened in Covent Garden in May, turning to Thailand’s deep south - the historic borderlands of Pattani, Yala, Narathiwat and beyond. Anchored by a large charcoal grill, the menu draws together smoke, spice and acidity in a generous, khao gaeng-style spread made for the table - our most Southern menu yet, inspired by rural kitchens. The Position As Head Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes and specials; you will play a key role in menu development, working closely with the Group Exec Chef and Chef Director. You will manage the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: • Previous experience as a Head Chef or Senior Sous Chef in a high quality restaurant;, • Strong awareness of trends and seasonality of produce;, • A passion and knowledge of Thai or South East Asian cuisine;, • A highly creative approach to your work with excellent attention to detail;, • Proven ability to manage, train and motivate a kitchen brigade;, • Experience in managing staff costs, scheduling and reviewing staff rotas;, • Strengths in finances, purchasing and menu costing;, • A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Head Chef eager to join a restaurant group with ambitious plans. Benefits At Chaiyo, we believe in a culture that truly backs our people. Hospitality is a people industry, and we're committed to rewarding the hard work and loyalty that makes us who we are. Award-Winning Workplace Recognised as one of The Sunday Times Best Places to Work 2026 Dining & Hospitality • Dine Out Allowance - Quarterly peer to peer at competitor restaurants, • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Self care salary - £1,200 additional salary to spend on your self care., • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral, • Additional holiday for every year with us (rising to 30 days)

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  • Procurement Administrator
    Procurement Administrator
    2 days ago
    £35000–£40000 yearly
    Full-time
    London

    The Wolseley Hospitality Group's Head Office is located above The Wolseley on Piccadilly. It comprises The Director's office alongside People, Talent & Culture, Finance, Purchasing, Marketing and Reservations. Why work with us as a Procurement Administrator: • Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development., • Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes., • Discounts on gym memberships, retail and travel., • Industry supplier trips as well as access to masterclasses and workshops., • Enhanced Maternity and Paternity., • Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally., • An additional day's holiday every year, for your first five years., • Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme., • Access to English lessons. The role of a Procurement Administrator: • Benchmark supplier pricing, challenge discrepancies and support negotiations, bulk buying and improved group terms., • Analyse spend, purchasing volumes, product usage, rebates and price movements to support sourcing decisions., • Prepare clear reports on price changes, supplier opportunities and business impact; maintain procurement trackers., • Work with Accounts, suppliers and sites to resolve incorrect prices, charges, credits and invoices., • Gather site feedback for supplier reviews and maintain due diligence, certificates and Food Alert compliance records. What we're looking for in a Procurement Administrator: • Strong organisation, accuracy and communication skills, with confidence in Excel, reporting and P2P systems., • Commercial awareness, initiative and effective stakeholder relationships; hospitality experience desirable., • Comfortable working within a fast-paced environment with the ability to adapt and plan multiple tasks at once. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

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  • Corporate Sales Manager
    Corporate Sales Manager
    4 days ago
    Full-time
    London

    Are you a commercially driven Sales professional with a passion for luxury hospitality and corporate travel? We are looking for a proactive Sales Manager - Corporate Transient & Luxury TMC’s to drive revenue growth across our Lifestyle Hotels UK portfolio by developing strategic partnerships, winning new business, and managing key corporate and luxury travel accounts. ​ Working closely with the Director of Sales and Commercial teams, you will focus on increasing market share within the Corporate Transient, Luxury TMC, Consortia and Agency segments while positioning our 3 Lifestyle Hotels as preferred partners within the travel industry. Key Sales Manager Responsibilities: • Develop and deliver a focused sales strategy targeting Corporate Transient, Luxury TMC, Consortia and Agency markets., • Drive room revenue, ADR and market share growth through proactive business development and strategic account management., • Identify, secure and grow new business opportunities through prospecting, networking and market intelligence., • Manage a portfolio of key corporate and luxury travel accounts, creating tailored account plans and growth strategies., • Negotiate corporate agreements, preferred partnerships and commercial opportunities to maximise revenue., • Build and maintain strong relationships with travel buyers, procurement teams, executive assistants, travel arrangers, luxury travel advisors and agency partners., • Grow Groups and Meetings & Events business from managed accounts and identify cross-selling opportunities across the wider PPHE portfolio., • Represent the Lifestyle Hotels UK cluster at client events, trade shows, networking functions, site inspections and familiarisation trips., • Collaborate closely with Revenue, Marketing, Reservations and Operations teams to deliver commercial objectives and ensure exceptional client experiences., • Monitor market trends, competitor activity and emerging opportunities, turning insights into revenue-generating strategies., • Maintain accurate account records, sales activity and reporting within CRM systems and commercial platforms. Benefits: • 30 days of holiday per year – incl. bank holidays, increasing with years of service, • Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan, Ride to Work Scheme About You: • Proven experience in hotel sales, with a strong background in Corporate Transient, Luxury Travel Management Companies (TMCs), Consortia or Agency segments., • Excellent relationship-building, negotiation and influencing skills., • Highly commercial with the ability to identify market opportunities and deliver measurable results., • Confident presenting to senior stakeholders., • Happy to travel nationally and internationally when required. Join us and play a key role in building long-term partnerships and delivering sustainable revenue growth across some of London's most exciting hospitality brands.

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  • Procurement Manager
    Procurement Manager
    6 days ago
    Full-time
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Retail Merchandiser
    Retail Merchandiser
    1 month ago
    Full-time
    London

    Merchandiser Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description We are looking for a commercially minded, hands-on Merchandiser to own the trading and inventory strategy across our men’s, women’s and kidswear collections. This is a broad role within a small, agile team, requiring someone who can move comfortably between strategic planning and day-to-day operations. The successful candidate will work closely with the Brand Director, Design, Product Development, Ecommerce and Operations teams to ensure we have the right products, colours and sizes available at the right time, while protecting margin and supporting sustainable growth. Key Responsibilities Trading & Commercial Performance * Participate in weekly trading analysis, identifying opportunities, risks and actions. * Review sales performance by category, product, colour, size, fabric and season. * Monitor bestsellers and slower-selling lines and make recommendations on replenishment and exit strategies. * Provide clear commercial insight to support business decision making. Range Planning & Product Strategy * Analyse sales data to recommend optimal range size, category mix, colour balance and pricing architecture. * Partner with Design and Product teams to ensure collections are commercially balanced whilst maintaining brand identity. * Identify opportunities for core continuity styles versus seasonal fashion pieces. Inventory & Supply Planning * Own stock forecasting and stock health. * Manage intake plans and maintain appropriate stock levels. * Make recommendations on repeat orders for core cashmere and best-performing styles. * Monitor stock cover, sell-through, aged stock and availability. * Work closely with suppliers and operations on delivery schedules and potential delays. This position requires proactive communication with store teams to ensure product availability, alignment with brand standards, and a consistent customer experience. Skills & Experience * 5+ years’ merchandising experience within premium fashion, luxury or lifestyle brands. * Strong understanding of knitwear, cashmere or premium apparel is advantageous. * Commercially curious with strong analytical ability. * Highly proficient in Excel and confident working with sales, stock and margin reports. * Comfortable working autonomously and making recommendations. * A collaborative mindset and willingness to be hands-on in a small team.

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  • Beauty Therapist and Account Manager
    Beauty Therapist and Account Manager
    1 month ago
    £35000–£40000 yearly
    Full-time
    London

    Job Description: Salon Manager Company: AeroSpa (Airport Wellness & Beauty)London City Airport Reports to: Director Job Type: Full-time 30-37.5 hours - depening on preference About AeroSpa AeroSpa is a premium spa brand operating across UK airport terminals, offering travellers a moment of calm before they fly. Our services follow the AeroSpa journey — Relax, Refresh, Recover, Continue the Journey — delivered with a level of professionalism and warmth that reflects our brand. Role Purpose The Salon Manager is responsible for the day-to-day running of the salon, ensuring a seamless, high-quality guest experience, a motivated and well-presented team, tightly controlled stock, and strong footfall conversion from the departure lounge. This is a hands-on role: the Manager is expected to work on the treatment floor themselves as well as lead the team. Key Responsibilities Salon Operations • Oversee the day-to-day running of the salon, including rotas, opening/closing procedures, and health & safety compliance, • Ensure the salon consistently meets AeroSpa's brand and service standards, • Manage bookings, walk-ins, and treatment scheduling to maximise chair/table utilisation during peak departure times, • Report performance, incidents, and issues to the Director as required Stock Management • Order, receive, and manage stock levels for retail and treatment products, • Conduct regular stock takes and minimise waste, loss, and overstocking, • Maintain accurate stock records and flag reordering needs in good time, • Ensure products are displayed and rotated in line with brand guidelines Team Leadership & Motivation • Lead, motivate, and coach a team of therapists and front-of-house staff, • Run team briefings and on-the-day guidance to keep the team engaged, especially during high-pressure travel periods, • Foster a positive, professional team culture Promotion • Actively promote AeroSpa services and treatments to passengers in the departure lounge to drive walk-in bookings, • Represent the AeroSpa brand confidently when engaging with passengers and airport stakeholders Treatments • Deliver treatments personally as part of the working week, including:, • Manicures & pedicures / nail services, • Threading, • Massage, • Maintain full competency and up-to-date qualifications across the above treatments, • Uphold hygiene, safety, and hospitality standards on every treatment delivered Skills & Experience Required • Proven experience in a salon/spa management or senior therapist role is preferred, • Qualified and experienced in nail services, threading, and massage is preferred, • Strong leadership and people management skills, • Confident, outgoing communication style — comfortable approaching and engaging passengers, • Ability to work flexibly, including early mornings, evenings, weekends, and bank holidays in line with flight schedules, • NVQ Level 3 (or equivalent) in Beauty Therapy preferred; candidates with a minimum of 3 years' salon experience will also be considered Personal Attributes • Calm under pressure, especially during busy travel periods, • Highly organised with strong attention to detail, • A natural motivator who leads by example, • Sales-driven with a genuine passion for guest experience Salary £35,000 – £40,000 per annum depending on experience

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