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Description Swoon was founded in 2012 to create distinctive designs that owners will want to keep forever and a lofty goal to spark home obsession everywhere. We design original pieces in-house, and our innovative NPD process quickly discovers the next trend. Our testing platform ensures designs sell online at their intended price, and our data-led approach grows sales within families exponentially. Our business model cuts out expensive overheads like shops and overstocked warehouses, making our prices affordable. Our distinctive look unlocks collaborations with leading retailers like John Lewis and many more. This diversified growth strategy is powering our brand to a significant market share. And we’re just getting started… The Head of Finance oversees the entire finance function, from strategic FP&A and long-term planning to day-to-day management accounting, treasury, and reporting. As the financial conscience of the business, you will act as a key gatekeeper for capital allocation and a trusted senior partner to the co-founders and leadership team. Leading a capable finance team, you will provide robust control and constructive challenge to operational leads. You will set the budgets within which they operate, approve capital expenditures, and validate the commercial logic of key business decisions to ensure strong financial governance as Swoon continues to scale. Financial Planning, Forecasting and Reporting • Strategy & Planning: Own the annual budget, quarterly reforecasts, and three-year strategic plan. Build robust, ground-up models that connect commercial drivers to financial outcomes., • Reporting: Manage the monthly management accounts, board packs, investor reporting and FP&A reporting., • Trading Cadence: Oversee the weekly trading rhythm with marketing and merchandising; challenge plans and ensure every promotional or marketing spend has a clear business case., • Cash Flow: Maintain weekly direct/operational cash flow forecasts and three-way model. Galvanise the internal team to execute the cash roadmap., • BI & Insights: Develop an FP&A reporting suite within Sigma to ensure the business stays on track against targets. Operational Finance, Treasury and Day-to-Day • Financial Integrity: Oversee the monthly close, balance sheet reconciliations, and the integrity of all board-level data., • Treasury: Run payment run, manage banking relationships, debt facilities, covenant reporting, and lender communication., • Compliance: Oversee VAT, payroll, and statutory filings; manage the year-end and external audit processes., • Operations & HR: Oversee business insurance and annual renewals. Bring financial rigor to people-related decisions, including payroll, compensation, and benefits., • Leadership: Lead, coach, and prioritise the finance team, building capabilities to scale alongside the business., • Payment stack: own statutory reporting and relationship with payment providers Strategic Finance and Business Partnering • Commercial Advisor: Serve as a strategic partner to the co-founders, providing analysis and guidance on major commercial decisions, partnerships, new ventures, and CAPEX investments., • Merchandising Controls: Uphold guardrails for inventory management, including budgets, stock investment, intake margin, clearance pricing, and markdown strategies., • Working Capital: Set and enforce rules-based working capital frameworks, including CM3 floors, discontinuation thresholds, and cash recovery targets., • Margin: partner with the B&M and operations teams to drive continuous improvements in the "Margin Stack" from factory to front door., • Funding: Lead funding discussions with existing and prospective lenders., • CAPEX Governance: Evaluate all tech CAPEX projects against projected ROI and rigorously review the tech roadmap budget. Controls, Governance and Risk • Control Environment: Continuously evolve the financial control environment, including payment authorisation, segregation of duties, and procurement controls., • Planning Cycle: Support the co-founders with the quarterly OKR-based planning cycle to ensure cross-functional alignment with profitability and cash targets., • Risk Mitigation: Proactively identify, model, and mitigate financial risks, such as supply chain disruption, pricing pressure, partner concentration, FX volatility, and working capital seasonality. Requirements Essential • Qualifications: Qualified accountant (ACA, ACCA, CIMA, or equivalent) with 7+ years of experience., • Breadth: Proven track record leading or working within the full finance function, encompassing FP&A, management accounting, treasury, and statutory reporting., • Commercial Acumen: Strong instincts developed in a consumer-facing, high-growth environment (e-commerce, retail, hospitality, or DTC)., • Controls & Governance: Demonstrable experience in designing, implementing, and managing robust financial controls., • Business Partnering: Ability to build credibility with non-finance functions and challenge leadership constructively., • Technical Proficiency: Advanced financial modelling and forecasting skills; comfortable building complex models from scratch and comfortable with 3 way financial modelling., • Hands-on Leadership: A strategic thinker who is unafraid to "roll up their sleeves" during month-end; comfortable working directly with the numbers. Strongly preferred • Experience in a multi-channel business (Direct-to-Consumer + Wholesale)., • Familiarity with retail / merchandising finance, including stock investment economics and markdown management., • Proficiency with modern BI tools (e.g., Sigma)., • Experience working with or reporting to a strategic board—specifically understanding the standard required by institutional partners., • Prior experience in the furniture, homeware, or interiors sectors. Benefits Compensation & Benefits • Competitive salary, • Share options programme, • Profit share scheme, • Wellbeing allowance, • Pension scheme, • Private medical cover for you and your family Holidays, working environment and other perks • 27 days holiday rising to 30 with tenure, • 4 months of summer hours finishing at 1 PM on a Friday (we’re currently trialling rolling this out permanently!), • Free furniture on each anniversary of employment, • Friends & family discount of 20%, • Remote working 4x days per week

• Lead enterprise sales in structured cabling and tech infrastructure with autonom, • Remote-first role with big-brand clients, complex projects, and a high-reward mo New Business Development Manager – Technology Services Location: Remote or hybrid (HQ in Yorkshire – travel as needed) Salary: £55,000 – £80,000 + £5,000 car allowance + commission Benefits: Private medical (post-probation), 25 days holiday + bank hols, pension, and bonus time off at Christmas Are you a consultative tech sales pro who knows your way around structured cabling, Wi-Fi, or IT infrastructure? Join a high-performing division inside a multi-disciplinary services provider that's just delivered a record-breaking year and isn’t slowing down. With a reputation for quality and a client base that spans retail, construction, hospitality, and beyond, this is your chance to lead enterprise-level growth in a business that backs bold sales moves. What you’ll be doing This is a hands-on, full-cycle role where you’ll win new business, grow accounts, and scope out integrated tech solutions across multiple industries. You’ll be supported by technical teams, but your edge comes from being commercially astute, autonomous, and highly driven. You’ll: Identify and secure new enterprise clients through outbound prospecting and networking Cross-sell technology solutions into existing accounts to increase revenue Build and maintain strong OEM and partner relationships Lead proposals, scope complex projects, and close commercial agreements Own your pipeline, hitting and exceeding KPIs with confidence You’ll thrive in this role if you: • Have experience in B2B technology or infrastructure solution selling, • Understand structured cabling, network installs, managed services, or end-user computing, • Know how to build long-term client relationships with enterprise organisations, • Are commercially savvy and confident in driving value, margin, and profit, • Enjoy autonomy and hold yourself accountable to outcomes Why now?, • Join a high-growth tech services division within an established business, • Real autonomy with no red tape and clear backing to deliver results, • Flexibility to work remote or hybrid with a competitive reward structure Package highlights:, • £55,000 – £80,000 basic + £5K car allowance, • Uncapped commission structure, • Private medical insurance (post probation), • 25 days holiday + bank holidays (including 3 for Christmas shutdown), • 3% pension contribution (post probation) We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

About Us Journey is a leading hotel marketing agency, revolutionising the luxury hospitality and travel industry through creativity, incomparable Industry knowledge, and digital disruption. Working with the best luxury hotels and resorts in the world, empowering growth and increasing revenue through innovation, collaboration, and technology solutions. Before we get started, there are three things you need to know. At Journey, we will always have an entrepreneurial spirit. We started off as a team of six and have never forgotten our humble roots. To thrive you will need to embrace this mindset. We all roll up our sleeves, we help each other out, we admit if we are struggling, we lean on one another and we leave ego at the door. That is very important. Everyone plays a part. We are a business of collaboration and sharing, be it ideas, time, skills, knowledge, energy or snacks...we are in it together. Our clients are considered part of our business and we treat them with the same inclusive respect and consideration. Please be aware this is a UK-based Remote role, applicants must be a resident of and located within the UK for the duration of their employment. What you'll do Book is the e-commerce heart of Journey — the booking engine powering luxury hotels around the world. We’re looking for a Senior Product Designer to help shape its next chapter. This is a critical role in a product that drives millions in direct revenue every year. You’ll bring deep e-commerce and UX expertise, strong product thinking, and a data-driven mindset to a platform used daily by high-intent guests across web and mobile. You’ll help define the future of booking journeys, conversion pathways, merchandising patterns, upsells, and the core flows that make Book a true competitive advantage. You’ll work end-to-end: discovery, research, concepting, prototyping, testing, and final UI. You’ll operate within our design system while also maturing it. You’ll collaborate tightly with product, engineering, data and commercial teams — bringing clarity to complex problems and moving fast without dropping quality. Topline: We’re looking for a senior, commercially aware designer who understands e-commerce, loves user problems, thinks in systems, and knows how to turn insight into conversion-led product design. Lead end-to-end design for Book across discovery, UX, UI and delivery. Translate business goals, data insights, and hotel requirements into elegant, high-performing booking experiences. Own core user journeys such as search, availability, selection, checkout, upsell, and gifting. Conduct qualitative and quantitative research — interviews, usability tests, funnel analysis, behavioural insights. Use CRO principles, analytics, and experimentation to drive measurable improvements in conversion and revenue. Create high-quality flows, wireframes, prototypes and polished UI designs. Contribute to and expand our design system with scalable, reusable components. Work closely with engineering to ensure smooth handover, clarity and high-quality implementation. Support both iterative improvements and larger strategic projects, including the upcoming UX/UI overhaul. Present work with clarity, rationale and evidence — influencing thinking across teams. Champion data-informed, human-centred design and help evolve the product culture. What you'll bring 5+ years in product design, ideally in e-commerce, B2C, retail or transactional platforms. A portfolio demonstrating end-to-end UX/UI work with clear commercial outcomes. Strong UX capabilities: user journeys, interaction design, prototyping, IA. Strong UI craft with a clean, contemporary digital aesthetic. Proven experience using analytics, experimentation, CRO and A/B testing to guide decisions. Comfortable designing for mobile-first experiences and responsive interfaces. Experienced running user interviews, usability tests and research cycles. Systems thinker with experience working within and contributing to design systems. Excellent communication skills — clear, articulate, persuasive. Confident working in cross-functional squads with product and engineering. Calm under pressure, organised, and able to balance detail with speed. Curious, evidence-led and comfortable challenging assumptions. Responsibility, taking ownership of projects, delivering over expectations. What you'll get We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a team. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second. Strong people and communication skills. Commercially minded. Fast learner, accountable and ambitious. Passionate about detail, data and order. Focused on improving processes and systems. Ability to work under your own initiative in a fast paced environment and industry. Driven to be an expert in our industry and be ahead of our competitors. About us Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well. Find out more here: _

Restaurant Manager / POS Systems Consultant / Technical Consultant Remote working and flexible Opportunity to join a small consultancy in the Hospitality Sector This position is open to folks in the Hospitality Sector, such as Restaurant Manager, who are looking for a career change, along with people who have industry experience implementing or training on POS / Restaurant Management systems. Duties: • Manage the business as usual technical admin for restaurant chains. E.g pushing through price changes / offers etc on their systems, • Build relationships. Initially working alongside a manager with client discussions but taking more responsibility over time. Learn how the client operates, future plans and what are their pain points!, • Data Analysis. View trends and gain insights from the unique data., • When you feel confident in the role, consult clients and deliver new more efficient methods and re-designs. Use your knowledge and draw on data insights to propose new initiatives (Menu changes etc) Skills required: • Experience within the Restaurant / Hospitality sector, • Use of systems such as: Toast, Access, Restaurant365, Aloha etc, • Tech savvy. Especially if you are coming to this from background as a Restaurant Manager, you will need to be Tech Savvy to pick up the different systems. Setting up Wifi printer, goto person for Office365 questions, Creating Excel spreadsheets, trobleshooting connectivity issues.

Laundryheap is an award-winning, industry-leading startup that’s transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry. Headquartered in the UK, our service is live in 14+ international markets and rapidly expanding across Europe, Asia, and North America. The Role As a Commercial Account Manager at Laundryheap, you will look after a group of business clients across the UK. Your main job is to keep clients happy, make sure they stay with us, and help grow their business with Laundryheap. You will also support new clients as they join and find ways to increase the services they use. You will work closely with teams like Operations, Partnerships, and Commercial to make sure clients get a smooth and reliable service. This role suits someone who is comfortable working independently, enjoys a fast-paced environment, and likes building long-term client relationships. Key Responsibilities • Account Management & Retention: Manage a portfolio of 3 Large Key Accounts sat within the Retail sector. Be the main point of contact for client questions, issues, and regular business discussions. Run regular check-ins and quarterly reviews to understand client needs and performance. Spot any risk of clients leaving and take action to retain them. Handle contract renewals, pricing updates, and service agreements • Revenue Growth & Upsell: Look for opportunities to grow each account through additional services or increased usage. Work with the Business Development team to ensure a smooth handover of new clients. Create simple growth plans for key accounts with clear targets. Track account performance and highlight any risks or o opportunities, • Client Onboarding & Enablement: Support new clients during onboarding to ensure a smooth start. Help clients understand how to use the platform and services effectively. Work with Operations and Logistics to align schedules and service delivery, • Reporting & CRM: Keep all client information and updates accurate in the CRM system Share regular updates on account performance with the Commercial Director Support forecasting by tracking expected revenue and volumes What We’re Looking For Essential • 2–5 years of experience in B2B account management, ideally in areas like logistics, hospitality, facilities management, or service-based businesses. Not mandatory, • Proven ability to retain and grow client accounts, • Strong communication and relationship management skills, including working with senior stakeholders, • Comfortable using data, CRM systems, and reports to manage accounts, • Confident, professional, and clear in communication, • Able to manage your own workload and handle multiple clients independently, • Right to work in the UK Desirable • Experience in hospitality, short-let or serviced accommodation, facilities management, or laundry services, • Familiarity with CRM tools like HubSpot and basic data reporting, • An existing network in hospitality, Airbnb management, or corporate services, • Experience working in a fast-growing or scale-up business environment Work Schedule • Remote: 9:00 am to 6:00 pm, • 9-hour shift (8 working hours) We’re looking for driven, relationship-focused individuals who thrive on ownership, enjoy building long-term client partnerships, and aren’t afraid to take initiative in a fast-paced environment. If that sounds like you, don’t miss this opportunity—apply now and grow your career with the international team at Laundryheap!

There are very few moments in a career when you get to sell something genuinely new. This is one of them. You’ve spent your career placing rare, considered propositions in front of the most discerning buyers — and you know the best deals are won on trust, provenance and story, not on discounting. We’re going to ask you to do exactly that, with something the market has never seen. Natural capital is emerging as one of the world’s most significant new asset classes, and the commercial market for it is being built in real time. Oxygen Conservation is at the forefront. We’re a fast-scaling business on a mission to protect and restore the natural environment at an institutional scale, aiming for £1 billion of assets under management by 2030 — and we’ll get there by bringing real commercial discipline to conservation. We’ve developed the highest-quality nature-based carbon credits in the world, at record prices, and this is just the beginning. We’re now bringing our portfolio of 2 million premium natural capital credits to market, and this role was created specifically to lead that. You don’t need to come from natural capital — we’ll make you fluent. What we can’t teach is the instinct for a premium sale, the discipline to hold a price, and the relationships that follow you from one deal to the next. Do that here, and you won’t just close landmark deals — you’ll help define how nature is commercialised globally, delivering genuine environmental and social impact alongside financial returns. About You You’ve built your career selling premium — luxury, high-end services or sophisticated B2B environments, partnering with FTSE 100, S&P 500, hyperscalers, infrastructure operators or comparable institutions, where commitment is earned on scarcity, provenance and trust. You understand how procurement and investment committees actually make decisions. You move comfortably across boardrooms and high-trust commercial environments, and you know instinctively that the best outcomes come from genuine relationships, sharp judgement, and the discipline to walk away from the wrong deal. You care passionately about quality, you have an unrelenting commitment to delivery, and you love building relationships with people. Here, you’ll be selling things that have rarely been sold before — helping create the market as you go. Mindset Quality over quick wins: you care about the outcome, not just the deal. The developing natural capital market ruthlessly tests anyone who doesn’t. You’re radically transparent with partners (and with us) when something doesn’t add up, and you walk away when the shape of a deal would compromise quality or integrity. You’re here to make a market, not just hit a target. Pace and patience: OC moves quickly, especially when our market doesn’t. You bring the urgency to operate at our speed and the resilience for the long term — because deals in this developing market don’t close in a quarter, and the work between “yes in principle” and signed contract is where most people fall away. A builder, comfortable in ambiguity: when there’s no playbook, no comparable benchmark and no obvious next move, you’re the person who keeps moving forward. You treat the zero-to-one nature of this role as the appeal, not the risk — and you treat collaboration as the way you build, not friction along the way. The team’s success matters more than your personal pipeline; we have a very rigid “No Dickheads” policy. A learner by instinct: you’ll become genuinely bilingual in the rapidly evolving carbon and biodiversity credit markets — and just as comfortable with the technology that underpins how we make decisions and the products you take to market. Over time, you’ll become the leading commercial figure in the domain. Craft Deal-making as a creative discipline: when a partner says “this doesn’t work for us,” you’ve already prepared alternative shapes — different tenor, volume, commitment — and can walk through them confidently. A translator and a storyteller: you move between conservation science, investor narrative and corporate procurement language without losing fluency in any of them — and you understand that premium propositions are won on story as much as substance, crafting narratives that partners want to be part of. Unreasonable hospitality: your mindset is to solve with generosity. You think about relationships the way Will Guidara writes about them in Unreasonable Hospitality — going beyond competent service to make people feel genuinely seen, anticipating what partners need before they ask, and treating every relationship, not just the biggest, with the same genuine care. Skillset Financial literacy to model your own deals: you can appraise how a credit sale affects an investment return, how pricing decisions ripple through a business model, and articulate both to a board. Technology as leverage: you understand that the right systems, AI tools and data platforms multiply a commercial leader’s impact. You’ll know how to use our proprietary tech to inform pricing, identify the right partners and stay close to a long pipeline — and how to bring AI into your daily workflow as leverage, not novelty. About the Role This role exists to bring our premium natural capital portfolio to market — leading the sale of 2 million high-integrity carbon, biodiversity and wider nature credits to corporate partners and private investors, at prices that align with the uniqueness of our offering. Your primary focus is securing offtake agreements, premium credit sales and long-term strategic partnerships for OC’s natural capital portfolio. Over time, you’ll build on this foundation to extend the commercial model across the wider Oxygen platform — our proprietary data and analytics capability, our talent network and our content engine — maximising the commercial opportunities across the business. The routes to market you build matter beyond revenue. By establishing credible, scalable partnerships, you’ll directly strengthen our investment case — helping demonstrate to capital markets that high-integrity natural capital is not only impactful but genuinely commercially viable at scale. Internally, this role sits at the heart of our business. You’ll work across our three divisions — Conservation, Capital and Intelligence — bringing together our natural capital, data and analytics, investment, legal, finance and marketing capabilities to create commercial propositions that define the market. You’ll work directly with our CEO and alongside teams that have spent years building expertise across carbon markets, biodiversity net gain and peatland restoration — they’ll be your most important resource, and we’ll invest in your literacy across the landscape. Externally, your relationships will span global corporates, hyperscalers, high net worth individuals and other strategic partners who want exposure to high-quality, high-integrity natural capital. This role builds OC’s brand as a premium developer as much as its revenue. Key Responsibilities Own the number: carry responsibility for bringing 2 million premium credits to market — landing the offtake agreements, premium sales and long-term partnerships that define OC’s commercial future. Sell at the top of the market: position our credits at the premium end and defend the pricing that quality deserves. Land landmark partnerships: secure long-term relationships with corporates, investors and strategic buyers that shape the future of the market. Structure category-defining deals: create commercial structures where no established template yet exists. Turn relationships into revenue: build deep, trusted partnerships that compound over years, not quarters. Make the investment case undeniable: ensure every deal strengthens confidence in natural capital as a scalable institutional asset class. Build the market: help define how premium natural capital is bought, sold and valued globally. Commercialise the wider Oxygen platform: unlock new opportunities across our data, analytics and intelligence capabilities over time. Represent Oxygen at the highest level: build our reputation in boardrooms, investment committees and the conversations that move markets. Use AI as leverage: bring AI into your daily workflow to move faster, spot opportunities earlier, and operate at a level traditional commercial teams cannot match. Key Information • Location: Remote within the UK, with regular travel to our estates and to partner meetings as required., • Employment type: Permanent, full-time., • Compensation: A strong base salary and benefits reflecting the seniority of the role. This isn’t a commission-based position — because we never want a reason to push the wrong deal — but we reward the people who help build this market generously. [Reward detail to confirm — e.g. equity / LTIP / recognition — pending group decision], • Closing date: Until we find someone awesome. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Fantastic opportunity for a fully remote luxury B2B Sales Consultant / Business Development Manager to join this Interior Design & Art Agency Our client source large deals, primarily with the luxury hospitality & hotel industries across the UK, Europe & beyond - they offer Art, Mirrors, Specialist Glass, Bespoke Feature Wallpaper, Tailor-Made Unique Internal Signage etc You will be of graduate 'calibre’ & have a proven track record in B2B sales which you must be able to demonstrate with stats/metrics; ideally you will have worked with luxury hospitality, luxury hotels, interior design, high end residential or art sectors this would be preferred! You will ideally have some of your own networks & leads however the business have strong CRM data held with leads to chase. This will involve finding the right person to approach & adopting a tenacious approach to get your foot in the door. You need to be exceptional at new business development & self-sourcing, and have the ability to close large deals Some deals can have longer lead times, so they are looking for longevity & someone who comes from a stable background Key Responsibilities: • Lead Generation: Identify potential customers and generate new business opportunities through research, networking, and outreach., • Prospecting: Conduct high-volume prospecting activities, including cold calling, emailing, and social media engagement, to create qualified leads., • Qualification: Assess and qualify leads to determine their fit and potential value to the company., • CRM Management: Utilise the HubSpot CRM platform to manage leads, track sales activities, and maintain accurate records., • Reporting: Provide regular reports on sales activities, lead generation metrics, and progress toward goals, • Ensure personal sales/financial targets are met/exceeded; closing large deals, • Overseeing special projects and entry to new markets where relevant., • Oversight and management of large-scale sales lifecycles ensuring projects are delivered on time, on budget and with a high level of client satisfaction., • Events and networking - be an ambassador at relevant hospitality sector events (may be some evenings or weekends at times) Required: • Strong experience in B2B sales, ideally in hospitality, hotels, design or art industry., • Strong CRM experience, ideally HubSpot or similar, as well as ability to network via LinkedIn & social media, • Experience of managing complex projects across the full sales lifecycle., • Experience of closing significant deals, • Proven ability to meet and exceed financial revenue targets., • Strong project management skills to manage deals from end to end., • Excellent client servicing skills with a focus on building and maintaining strong relationships., • A network and experience in the hospitality, hotels, interior design or high-end residential sectors is desirable. You will work remotely, with occassional travel for events or meetings, however most of the work can be done remotely. Basic salary of circa £35-45K plus circa £25K+ OTE (flexibility for the right candidate!) APPLY NOW ! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. You may have had exposure to one or several of the following: luxury / art / fine art / luxury hotels / luxury hospitality / high end residential / interior design / design / procurement / sales / luxury sales / art broker / global sales / international sales / Europe / business development / new business / networks / graduate /business development manager / CRM / HubSpot / outreach / hotel sales / hotel projects / BDM / Area sales / EMEA / commercial sales / bespoke products / hospitality sales / B2B sales / custom artwork / glassworks / interior design sales / closing big deals / closing sales / interior solutions / longer lead times / networking / 5 star hotels / 4 star hotels / five star hotels / four star hotels / ASM / remote / WFH / hotel procurement / hotel sales / B2B art sales / Business to business hospitality sales /

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

A leading UK-based food manufacturer is seeking a dynamic and experienced Sales Account Manager to support its continued growth across retail, business, and event channels nationwide. Remote Based Position The company produces and distributes high-quality food products and is expanding its footprint across a range of sectors. This role offers an exciting opportunity for a commercially minded individual to join a fast-growing business and play a key part in its sales strategy. Key Responsibilities: Manage and develop a portfolio of existing accounts across the retail, hospitality, corporate, and event sectors. Identify and secure new business opportunities, with a focus on expanding the company’s presence in target markets. Collaborate with internal teams—including production, marketing, and logistics—to ensure a seamless customer experience. Deliver sales reports, analyse performance, and provide market feedback to support strategic planning. Represent the business at trade shows, industry events, and client meetings throughout the UK. Candidate Profile: Proven experience in sales or account management, ideally within the food or FMCG sector. Strong commercial acumen and a track record of delivering revenue growth. Excellent communication, negotiation, and relationship-building skills. Highly motivated, with the ability to work autonomously and as part of a wider team. Flexibility to travel regularly across the UK.

Job Title: Business Development Manager - SaaS Solutions (Hospitality Sector) Why Join Us? • Thriving Sector: Be part of a global tech scale-up disrupting the hospitality industry with cutting-edge solutions., • Autonomy & Flexibility: Work remotely with the freedom to own your pipeline and drive results your way., • High Earning Potential: Competitive base salary with uncapped commission and clear growth pathways., • Supportive Culture: Join a collaborative, ambitious team that values impact and innovation., • Market Expansion: Play a key role in growing UK market share by engaging major hospitality brands. Key Role Responsibilities • Manage the complete sales cycle from lead generation to contract closure., • Deliver compelling software demos and close high-value deals., • Represent the company at key industry events and networking opportunities., • Collaborate with internal teams to refine offerings and target strategy., • Build senior-level client relationships and identify upsell opportunities. Key Attributes Required • Proven success in SaaS sales; hospitality tech experience a strong plus., • Skilled in demos, objection handling, and closing., • Confident communicator with strong relationship-building skills., • Commercially astute and CRM proficient., • Self-motivated, target-driven, and thrives in fast-paced environments.

National Account Manager - FMCG, branded consumer goods, or perishable products. £45,000 - £55,000 + Commission + Car Allowance or Company Car Remote - HQ in Essex - Monthly On-site Visits Required - Full-Time - Permanent We’re excited to be recruiting a National Account Manager on behalf of a market-leading UK health brand with a fantastic industry reputation. With continued growth, product innovation, and a clear succession plan in place, this is a high-impact role designed for progression. Reporting to the Commercial Director, you’ll take charge of a strong portfolio of customers while identifying new commercial opportunities. You’ll also work closely with the New Product Development team to help bring new, on-trend, and commercially viable products to market. You will have experience in the FMCG, branded consumer goods, or perishable product sectors, ideally working with retail, hospitality, or wholesale customers. Key Responsibilities: • Manage existing customer relationships and drive performance across an established account base (80%), • Identify and pursue new customer opportunities in foodservice, wholesale, and end-user channels (20%), • Lead or co-lead customer-facing NPD/EPD projects in collaboration with the innovation team, • Build strong cross-functional relationships to ensure excellent customer service and commercial alignment, • Develop and execute annual joint business plans to support customer and company goals, • Lead pricing negotiations and ensure P&L accountability, trading terms, and profitability targets are achieved, • Regularly visit customers to maintain deep, multi-level relationships and support the implementation of plans, • Deliver insights through gap analysis, market research, and competitor benchmarking, • Actively forecast and manage demand planning of all SKUs within your remit Skills & Experience Required: • Minimum 5 years’ experience in FMCG commercial roles, ideally with exposure to retail, hospitality, or wholesale customers., • Strong experience managing NPD projects and customer development initiatives., • Excellent relationship builder, confident negotiator, and commercially focused., • Data-driven and detail-oriented with strong P&L and project management capabilities., • Degree-educated with a full UK driving licence Why Apply? • Excellent career progression as part of a long-term succession plan, • Join a growing, well-respected UK brand committed to innovation and sustainability., • Shape the future of customer accounts with a pipeline of exciting new products., • Genuine autonomy and input into brand strategy and customer engagement, • Remote-first culture with flexible working and supportive leadership Apply now for immediate consideration - interviews are taking place this month!

About Uplisting What started in the UK in 2017 is now a fast-growing platform designed to be the go-to solution for hosts and operators who want to streamline their operations and unlock growth. From automated messaging to channel management, from task coordination to financial reporting, Uplisting gives users the reliability and simplicity they need to run professional, efficient, guest-ready businesses. Our mission is simple: to empower the next generation of short-term rental creators by providing flexible, user-friendly, and technology-driven tools that remove friction and spark innovation. Whether someone is managing their first property or scaling a portfolio, we’re here to help turn ambition into sustainable success. In 2023, Uplisting joined the AirDNA community, a collaboration that strengthens our ability to support hosts at every stage of their journey. By combining Uplisting’s powerful operational toolkit with AirDNA’s world-class market intelligence, we’re helping entrepreneurs make smarter decisions, grow faster, and operate with confidence across Airbnb, Vrbo, and beyond. The AirDNA team We’re a curious, driven, and kind group of humans who genuinely love what we do. Our values - Happy, Hungry, Honest - guide how we show up for our customers and for each other. Want to see what that looks like in action? You’ll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here. Together, we’re building a complete ecosystem for short-term rental success - from investment to day-to-day operations. The Role We’re looking for a Fullstack Software Engineer. Join a team modernizing Uplisting's core product. You'll ship end-to-end features that measurably improve the day to day for hosts and property managers, help migrate our front end from Ember to React, and strengthen the connection between Uplisting's operations platform. • Ship production-ready code across the full stack, from API and data layer to UI., • Collaborate on the upcoming migration from Ember to React., • Diagnose and fix scaling, performance, and reliability issues on our platforms., • Own features end-to-end. From pitch to production., • Set the bar on code quality through reviews, testing standards, and clear documentation., • Mentor engineers on React best practices and help shape our technical roadmap., • Use AI tools to speed up your own work and share what works with the team., • Work on Partner integrations with large companies such as AirBnB, Booking.com, VRBO, • 4+ years of professional full stack experience shipping and operating production systems., • Strong React and TypeScript skills, plus solid back-end fundamentals (APIs, data modeling, relational databases)., • Hands-on experience with testing, CI/CD, and basic observability (logs, metrics, alerts)., • A track record of working on/leading non-trivial migrations or modernization work on a live product., • Clear written and verbal communication skills - you can explain trade-offs to engineers and non-engineers alike., • Practical, daily use of AI tools in your workflow, with the judgment to verify what they produce., • Experience with Ember.js or migrating front-end frameworks, or a polyglot with Front End frameworks., • Background in short-term rental, property management, travel, or hospitality tech., • Experience operating multi-tenant SaaS at scale, including performance tuning., • Familiarity with AWS, Heroku, containers, and infrastructure-as-code., • Prior experience formally mentoring other engineers., • Familiarity with the Shape Up methodology, • Ruby (Hanami), • Ember JS, • PostgresQL, • AWS, • Heroku, • Typescript, • React Native, • Terraform, • Any hire made outside of Spain would be a full-time contractor. Benefits for remote UK contractors include:, • OTE salary range: 50,000 - 65,000 GBP (yearly), • Flexible remote environment, • Continuing education stipend, • Language lessons with Preply (French-Italian-Spanish), • A friendly, collaborative team that values clear communication, • Opportunities for growth, mentorship, and learning new technologies, • A mission-driven product with real user impact, • First stage: Virtual interview with the People Team + Hiring Manager (30min), • Second stage: Tech test, • Final stage: Meet the General Manager + Hiring Manager (Online - 30min), • Post-offer / Pre-employment: Reference and employment verification check, • Ideal start date: Q2 2026 £50,000 - £65,000 a yearAirDNA seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, education assistance and retirement. We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. To request accommodation, please email _. Please allow for 24 hours to process your request. By applying for the above position, you will confirm that you have reviewed and agreed to our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.