Onsite IT Support Technician contract
4 days ago
Bromborough
Description: • Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes), • Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands., • Work includes L1 and L2/basic and intermediate level troubleshooting, • Demonstrated technical understanding of a broad range IT infrastructure environments, • Strong understanding of effective customer service, • Relevant technical knowledge of Windows 10 and Microsoft Office suite of products, • Ability to troubleshoot and resolve desktop hardware faults, • Build new laptop and have sufficient knowledge on the imaging process, • Mobile support: iOS and Android, • Basic printer support