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Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and SonicWall NSM. By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: • Monitor customer backup environments for errors, failed jobs and other anomalies, • Investigate and resolve system alerts before they impact client operations, • Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc., • Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation, • Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions, • Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities, • Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: • Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level., • Strong knowledge of Windows Server and desktop operating systems, • Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar), • Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V), • Experience with Microsoft 365 and related backup/recovery strategies, • Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills, • Ability to communicate technical issues clearly to both technical and nontechnical stakeholders, • Understanding of monitoring tools and RMM platforms Nice to have: • Worked in an IT or Telecom Managed Service environment previously., • Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco)., • Have an active Microsoft certification., • Experience with PowerShell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday., • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Turnitin is seeking a Principal Backend Engineer with a strong focus on backend development, particularly in Java and serverless architectures, combined with solid frontend experience. This role is ideal for engineers passionate about building scalable distributed systems, data modeling, and delivering high-performing, reliable software solutions for our award-winning educational platform. As a core contributor to our shared services team, you will play a key role in developing and enhancing the foundational systems that power both existing and new applications. This role is fully hands-on, requiring active involvement in coding, development, and implementation of technical solutions. You will also be called upon to lead more junior engineers and collaborate with other teams. Responsibilities: • Lead and design, development, and optimization of scalable backend services using Java and serverless technologies (e.g., AWS Lambda)., • Architect and implement RESTful APIs and event-driven systems to support high-performance, distributed applications., • Provide technical leadership to the team, ensuring alignment with architectural standards and best practices., • Contribute to the development and integration of user-facing frontend components when needed., • Analyze and optimize existing services to enhance performance, scalability, and cost-effi ciency., • Collaborate with cross-functional teams, including Architects, Product Managers, and engineering leads, to deliver innovative and impactful solutions., • Mentor and guide junior developers, fostering a culture of continuous learning and knowledge sharing., • Oversee the implementation and maintenance of CI/CD pipelines to ensure effi cient and reliable software delivery., • Maintain high standards of code quality through rigorous peer reviews, comprehensive testing, and adherence to industry best practices., • Create comprehensive documentation for the developed shared components, including usage guidelines and examples. Essential Qualifications, Skills, and Knowledge/Experience: • Over 10 years of experience in backend development with deep profi ciency in Java and extensive hands-on experience with serverless frameworks (e.g., AWS Lambda, Google Cloud Functions)., • Solid understanding of frontend technologies, including React and Web Components, with the ability to contribute when needed., • Expertise in designing and managing distributed systems, ensuring scalability, and advanced data modeling techniques., • Demonstrated ability to lead and collaborate effectively with cross-functional teams and stakeholders across multiple locations, including distributed teams in Europe and the USA, to deliver impactful, high-quality solutions., • Practical expertise in cloud technologies, specifically developing serverless applications on AWS using services such as Lambda, DynamoDB, API Gateway, SNS/SQS, and EventBridge., • Deep understanding of software development best practices, including design patterns, test-driven development (TDD), behavior-driven development (BDD), and clean code principles., • Experience implementing and managing CI/CD pipelines for automated build, deployment, and testing., • Familiarity with modern DevOps practices and infrastructure-as-code (IaC)., • Proven ability to conduct comprehensive system design reviews, ensuring architectural alignment, scalability, performance, and adherence to best practices., • Proven experience as a Tech Lead, with a strong track record of mentoring and coaching junior engineers, promoting skill development, and driving adherence to best practices to ensure team growth and technical excellence., • Exceptional collaboration skills, working effectively across cross-functional teams, including Product Managers, Architects, and other engineering leads., • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders., • Strong problem-solving skills, with a track record of troubleshooting and optimizing existing systems for performance, scalability, and cost effi ciency., • Ability to make strategic technical decisions while balancing project deadlines and business goals. Preferred Skills: • Experience with frontend technologies such as React, Angular, or Web Components is a plus., • Familiarity with monitoring and observability tools (e.g., CloudWatch, New Relic, Datadog)., • Knowledge of data modeling and working with both NoSQL databases., • Understanding of agile methodologies, including Scrum, XP and Kanban., • Understanding or experience with AI/ML. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits • Remote First Culture, • Health Care Coverage*, • Education Reimbursement*, • Competitive Paid Time Off, • Self-Care Days, • National Holidays*, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time*, • Charitable contribution match*, • Monthly Wellness or Home Office Reimbursement/*, • Access to Modern Health (mental health platform), • Parental Leave*, • Retirement Plan with match/contribution*, • varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team! #LI-AP1

We have an exciting new opening available for a Freelance Back-end Developer to start asap. Timings: start by the 4th August for two weeks with the option to extend Location: Remote but must be based in the UK Essential skills for this role include: • 5 years as a Back-end Developer, • Knowledge of C#, Umbraco 9-13 and Azure, • Demonstrate strong knowledge CMS product web development, • Create well written, clear and informative technical build documentation, • Represent RY with confidence and professionalism at all times Desirable skills for this role: • Docker experience, • Agency experience Examples of specific tasks • Review existing web development, and identify required development, • Modify existing templates and modules, • Create documentation About You • Motivated, organised and methodical, • Proactive, resourceful and think critically, • Confident and client facing You will be reporting to Tech Director and work in close collaboration with digital project directors. More project-specific details can be provided after an NDA has been signed and return should both parties agree to proceed.

Our client is a public sector technology consultancy. Our client wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They collaborate with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative / quantitative methodologies with real people, ensuring what their team is learning in research informs the end-to-end design of a chosen Key Responsibilities • Acts as the research subject matter expert on a multidisciplinary team, facilitating the end-to-end research process and communicating research decisions to the team and stakeholders, • Scope the focus of research, so everyone involved has a shared understanding of what success looks like, • Comfortable in selecting the most appropriate qualitative / quantitative research methods when designing a research project, • Able to work as a solo researcher within a multidisciplinary team on client deliveries, • Advocating for user research within the project delivery and with stakeholders, • Plan research that informs the design of public services that are helpful, usable and successful, • Understands and help teams to apply a range of methods to analyse research data and synthesise findings, • Creates compelling and actionable insights which are suited to the research development phase, • Identifies key project stakeholders, builds relationships and works with them regularly to include and update on the progress of research, • Presenting findings in ‘show & tells' / in key meetings to project delivery team and key stakeholders, • Analyse and interpret research findings so that teams can confidently confirm or challenge their understandings of problems and ideas, • Advocates for teams to make decisions based on research findings Skills, Knowledge & Expertise Practice, • Experienced in user centred, lean and agile research methodologies including:, • Usability testing, • Contextual enquiry, • Rapid research, • Survey development, • Measurable and evaluative research, • Accessibility and inclusive design, • Understands and adheres to our client's research standards, the MRS code of practice and GDPR, • Provide clear and informative communications with research participants, including sharing GDPR policies Community • Support the hiring and onboarding of researchers, • Help define our client design principles through delivering good public services, • Represent the community publicly and internally, • Contributes to communities of practice by discussing, sharing suggestions, approaches, ideas and sharing best practice, • Takes a proactive approach to learning (e.g. new research methods / analysis techniques) and shares knowledge back to the UR community., • Proactively seeking feedback on own work and providing constructive feedback to colleagues, • Desirable: Skills in either Service Design, Content Design, Interaction design. Key measures • Delivery of good public services for users with clients, • Case studies of how to design and deliver good public services and outcomes, • Growth and happiness of the UCD community at our client Competencies • Client Focus, • Drive to Deliver, • Learning and Mentoring, • Experienced in their Profession, • Facilitation Job Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counseling - we offer paid counseling as well as financial and legal advice If successful, you will be required to undertake an SC clearance JBRP1_UKTJ

.NET Developer, .NET 9, C# - Global Internet Icon - Bath (Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client has long been a classic internet icon; today it has evolved into an integrated and diversified modern media company. We are seeking a .NET Developer to work on one of the most ambitious .NET / C# projects to take place since the birth of the World Wide Web. .NET Developer applicants should have a skill set that encompasses: .NET, .NET Core / ASP.NET MVC, C#, Azure SQL, and Agile. Full training will be provided into: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, and MongoDB. Our client offers a truly refreshing working environment including: flexible working hours, home working, casual dress code, onsite gym and games room, and great benefits. This is an amazing opportunity to join a major force in the Internet arena industry, with a proud heritage, an enduring legacy, and a promising future. Location: Bath, UK / Remote Working Salary: £45,000 - £65,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. #J-18808-Ljbffr

Join Europe''s leading, high-growth Google Cloud consultancy. At Qodea, you''ll be part of a team energised by innovation and passionate about delivering exceptional results. We craft cutting-edge solutions in data and analytics, AI, cloud infrastructure and security, driving digital transformation that empowers our customers to scale, modernise and lead in their industries. We''re driven by ideas and powered by our people. This role sits within our sister consultancy, tmc3. Location: Corsham, UK (Onsite, 5 days per week) Clearance: This role requires all candidates to have an active DV clearance. Start Date: ASAP • Design and advise on secure cloud architectures within Google Cloud Platform (GCP), ensuring compliance with UK and international standards., • Work with clients across sectors to assess risks, implement robust security controls, and guide secure cloud adoption strategies., • Translate technical risks into business impact and maintain a strong understanding of cloud-native security and regulatory frameworks., • Part of this role, you will be required to obtain GCP certification., • Design and implement secure architectures, incorporating identity, access management, encryption, and network security, • Conduct cloud security assessments and gap analyses for UK-based organisations, • Advise on compliance with UK regulations (e.g. GDPR, NCSC Cloud Security Principles, ISO 27001), • Develop and enforce cloud security policies, procedures, and governance models, • Lead threat modelling, risk assessments, and vulnerability management initiatives, • Configure and manage security tools such as Google SecOps tooling, Security Command Center, Cloud Armor, and VPC Service Controls, • Collaborate with engineering and DevOps teams to embed security into CI/CD pipelines, • Support incident response planning and cloud-specific disaster recovery strategies, • Stay up to date with GCP security features, UK regulatory changes, and emerging threats, • Experience in cloud security, • Strong knowledge of security services (IAM, Cloud KMS, VPC Service Controls, etc.), • UK data protection and compliance frameworks (GDPR, ICO guidance), • Identity federation, SSO, and role-based access control, • Network segmentation and firewall configuration in cloud environments, • Logging, monitoring, and SIEM integration (e.g. Splunk, Chronicle), • Experience with Infrastructure as Code (Terraform, Deployment Manager), • Google Cloud Professional Cloud Security Engineer certification, • Experience with UK public sector or regulated industries (e.g. finance, healthcare), • Familiarity with container security (GKE, Kubernetes RBAC, image scanning), • Proficiency in scripting (Python, Bash) for automation and tooling, • Experience with incident response in cloud-native environments, • Previous consultancy experience within UK public sector organisations, • Experience working with the Ministry of Defence (MOD) is highly desirable, • Strong communication skills with the ability to engage both technical and non-technical stakeholders, • Consulting mindset with a focus on client outcomes and risk mitigation, • Ability to work independently and collaboratively in fast-paced environments, • Strategic thinking and a proactive approach to problem-solving, • Clear career progression opportunities within our career framework, • Cross-skilling and internal mobility across business areas, • Access to dedicated training, certifications, and professional memberships, • Competitive base salary, • Matching pension scheme (up to 5%) from day one, • Discretionary company bonus scheme, • 4 x annual salary Death in Service coverage from day one, • Employee referral scheme, • Private medical insurance from day one, • Help@Hand app: access to remote GPs, second opinions, mental health support, and physiotherapy, • EAP service, • Cycle to Work scheme, • 36 days annual leave (inclusive of bank holidays), • An extra paid day off for your birthday, • Ten paid learning days per year, • Flexible working hours, • Market-leading parental leave, • Sabbatical leave (after five years), • Work from anywhere (up to 3 weeks per year), • Industry-recognised training and certifications, • Bonusly employee recognition and rewards platform, • Clear opportunities for career development, • Length of Service Awards, • Regular company events, • Tech Scheme At Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all. If you feel we can improve in any way, please reach out to our careers team via email at or connect with us on LinkedIn via our Qodea Company Page. • Mid-Senior level, • Full-time, • Information Technology, • Industries, • IT Services and IT Consulting Referrals increase your chances of interviewing at Qodea by 2x #J-18808-Ljbffr

Job Description: Leonardo UK is a global leader in aerospace, defence, and security technologies, delivering advanced capabilities across air, land, sea, cyber, and space domains. In the UK, Leonardo develops world-leading radar, electronic warfare, and mission system technologies that support critical defence programmes and national security. As part of Leonardo's digital manufacturing transformation, we are seeking a Manufacturing Execution Systems (MES) Implementation Specialist to support the deployment, configuration, and optimisation of Manufacturing Execution Systems across our engineering and production environments. Working within a collaborative, multi-vendor environment, you will play a key role in implementing Siemens Opcenter within a connected digital ecosystem hosted in Microsoft Azure. You will work closely with internal teams, Siemens specialists, and external partners to ensure reliable system deployments and seamless integration between manufacturing, engineering, and enterprise systems. • Lead deployment and configuration of Siemens Opcenter on Microsoft Azure across development, test, and production environments., • Collaborate with Siemens engineers through remote sessions to troubleshoot, debug, and validate configuration deployments., • Execute and monitor Windows services and command-line operations to support MES deployment and maintenance., • Support integration between Siemens Opcenter, Teamcenter Easy Plan, and SAP S/4HANA, ensuring alignment between PLM, MES, and ERP platforms., • Liaise with external partners during system replatforming and transition activities., • Provide technical input into test planning and environment readiness., • Document deployment processes and contribute to the continuous improvement of MES implementation practices., • Proven experience with Siemens MES toolset, especially OpsCenter and Teamcenter., • Strong understanding of software deployment lifecycle and configuration management including code management tools., • Experience integrating MES with PLM and ERP systems, particularly Teamcenter Unified and SAP S/4HANA., • Experience deploying and managing MES solutions in Azure Cloud environments., • Proficiency in Windows command prompt and service management., • Experience in remote collaboration and screen sharing for technical troubleshooting., • Ability to work in a fast‑paced, multi‑vendor environment., • Excellent communication and stakeholder engagement skills. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. This role is subject to pre‑employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company‑funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. • Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi‑days each year., • Secure your Future: Benefit from our award‑winning pension scheme with up to 15% employer contribution., • Your Wellbeing Matters: Free access to mental health support, financial advice, and employee‑led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity)., • Rewarding Performance: All employees at management level and below are eligible for our bonus scheme., • Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning., • Refer a friend: Receive a financial reward through our referral programme., • Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more., • Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. GB - Basildon GB - Edinburgh, GB - Luton - Cap. Green 300, GB - Newcastle, GB - Yeovil - Lysander Rd Permanent Hybrid #J-18808-Ljbffr

AI Architect / CTO – PreSales, E2E, AI Infrastructure, Compute, Power, Cooling, AI Networking, HPC, GPU, Datacentres, NVIDIA, Storage, Remote (UK) with EU Travel & Fluent French, Spanish or German is Essential This is a fantastic permanent AI Architect / CTO contract opportunity with a leading tech organisation. The AI Architect / CTO contract is Remote (you must be UK or EU based) with paid travel across Europe This travel may be frequent on occasions. The AI Architect / CTO requires fluency in one or more of the following languages (in addition to English) – French, German, Spanish. This must be full fluency. As AI Architect / CTO you will be involved in PreSales through to completion of enterprise scale green and brownfield AI Infrastructure projects. The AI Architect / CTO must have solid AI Networking & Infrastructure experience on GPU dense HPC projects with knowledge of associated technologies and vendors (NVIDIA, Cisco, Dell, Arista etc) as well as DC cooling, infra, cabling, power etc. As AI Architect / CTO strong presentation skills as well as presales – working with 3rd parties and internal stakeholders to create and assess the best AI solution both in terms of hardware and facilities. Strong networking knowledge, Cisco, InfiniBand, Ethernet, DPU skills are also essential as AI Architect / CTO as is an awareness of the latest developments in the AI space. Strong storage and security knowledge is also essential as AI Architect / CTO as is the ability to travel to multiple European and Middle eastern sites at short notice. Key skills as AI Architect / CTO • Fluency in either French or German or Spanish, • Proven commercial track record of designing HPC, GPU intense Infrastructure, • Data Centre power, cooling, cabling etc, • Strong networking/Connectivity, • PreSales and working closely with the sales team, • End to End lifecycle, • AI OEMs and associated Vendors/3rd parties (NVIDIA, Dell, Cisco, Arista etc), • Storage, • SecurityDesirable skills as AI Architect / CTO, • AI Certifications, • Consulting This is an exceptional AI Architect / CTO contract opportunity with exciting projects and progression on offer. Key skills: AI Architect / CTO – PreSales, E2E, AI Infrastructure, Compute, Power, Cooling, AI Networking, HPC, GPU, Datacentres, NVIDIA, Storage, Remote (UK) with EU Travel & Fluent French, Spanish or German is Essential PLEASE READ BEFORE APPLYING Please ensure your location is clear on your CV/application. As the role is UK based with EU travel -so location proximity to transport link is a factor. Applications without location may be rejected PLEASE DO NOT CALL THE SWITCHBOARD TO DISCUSS APPLICATIONS Due to high volume we cannot discuss individual applications one of our Consultants will contact you if your application is suitable. JBRP1_UKTJ

Our client is a public sector technology consultancy. Office: Bristol, London, Manchester or Swansea. About our client Our aim at our client is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role Our User Centred Design Principals are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients. We believe that great delivery stems from: • a thorough understanding of our clients and their needs, • strong practice skills and subject matter expertise, • excellent leadership, • a clear vision of lasting and effective change in a public sector environment, • the ability to translate meaningful strategy into effective implementation We expect our User Centred Design Principals to bring all of this and to enthuse our design teams and clients with the same passion. The successful candidate will lead the user centred design aspects of one or more of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for translating a product vision into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the User Centred Design Principal will oversee and be responsible for the hands on delivery of usability improvements and end to end journeys across all channels including app and web. They will be comfortable blending the just in time delivery of key design artefacts into the delivery teams with continuous discovery and ideation of longer term features and usability improvements. They will also coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our User Centred Design Principals are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple and concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Key Responsibilities Our User Centred Design Principals are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. User Centred Design Principals are responsible for the practice and service line-specific delivery elements of an engagement/ account as well as shared ownership for the overall delivery of client outcomes. They leverage client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their design experience, leadership skills and industry network with our client's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Your role at our client • Collaborate with clients to understand their needs and provide solution advice in your role as a trusted advisor and shape solutions that leverage our client's wider capabilities and credentials, • Assess project performance as a part of the billable delivery team, QA design deliverables and outcomes, and ensure client satisfaction., • Deliver design elements alongside client and our client delivery teams, • Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers, • Act as a UCD authority to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to our client knowledge, • Work as part of a wider consulting team on large scale transformation and lead change projects in the public sector, • Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission, • Undertake people management responsibilities, including performance reviews and professional development of your engagement and and practice colleagues, • Serve as a thought leader within our client, our account engagements and the wider public sector and represent the company at industry events Skills, Knowledge & Expertise Throughout the interview, we'll be assessing for skills in the following areas: • Public sector understanding, • Senior client stakeholder engagement, • Leadership, • Commercial skills, growing our practiceYou can find the full job description about the role on our handbook here: At this point, we hope you're feeling excited about our client and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Job Benefits Our application process For this role, you'll first have an initial call with a member of our talent acquisition team. We'll then have a two-stage virtual interview process meeting with members of our Strategy & Design leadership team as well as our account leadership team. Finally, you'll have a chance to meet with a member of our exec team - we're invested in helping you be a success here! Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at our client We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of our client talent team know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday • we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours • we are flexible with what hours you work Flexible Parental Leave • we offer flexible parental leave options Remote Working • we offer part time remote working for all our staff Paid counselling • we offer paid counselling as well as financial and legal advice JBRP1_UKTJ

Trainee Software Developer – £27,000–£65,000 – Job Programme This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Location: UK Wide (Remote Opportunities Available) Looking to start a career in Software Development? We are offering a structured pathway into Software Development, designed to help you enter the tech industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official Training in HTML, CSS, JavaScript, and React.js, • Official AWS certification, • Official Microsoft Azure certification, • 30+ hands-on coding projects to build your portfolio, • Interactive tools including GitHub and real-world coding environments, • Professional CV and LinkedIn support, • Interview preparation, • Dedicated recruitment support until placed, • Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Junior Web Developer: £27,000 – £35,000, • Software Developer: £35,000 – £55,000, • Full-Stack Developer: £40,000 – £65,000 We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across coding, programming, and software development roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Important: Money-back guarantee applies to candidates who complete and pass all required qualifications, meet programme requirements, and actively engage with the recruitment process. If you do not secure a role within 12 months, you will receive a refund. Full T&Cs available on request. Apply now to get started. JBRP1_UKTJ

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