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Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential business support for all users, both on-site and at remote locations, with minimal disruption to their working environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. • Be a friendly and supportive point of contact for all Bytes colleagues seeking support., • Support users through logging Service Requests via the Customer Portal or navigating ‘self-help’ information via SharePoint sites., • Log and triage all incident tickets, capturing detailed information to support investigations., • Use the online service desk to handle support calls., • Document processes and reference guides., • Support wider IT teams in the delivery of projects where applicable., • Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications., • Provide a professional and high-quality interface between systems support and its customers, ensuring customers feel assured they will be helped., • Have good knowledge of FreshService and its configuration features., • Be a strong and demonstrable supportive team player., • Provide support on projects and changes across the wider IT team., • Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM)., • Understand and work with Windows Server environments., • Maintain systems support information and documentation for both end users and within the team., • Provide support and cover to the Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE & SKILLS • Operating Systems – Windows 11, Windows 2019/22, • Client Applications – Microsoft Office, Microsoft Teams, • Hardware – First Level PC maintenance (replacing memory, hard disks, graphics cards), • Certifications such as CompTIA A+, Network+, or ITIL., • Experience with service desk software and remote support tools., • Knowledge of cloud services and virtualisation technologies. Additional Qualifications, Skills and Knowledge • Proven experience in a technical support or service desk role., • Strong knowledge of Windows and Mac operating systems., • Familiarity with network troubleshooting and basic network concepts., • Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools., • Excellent problem-solving and communication skills., • Positive attitude towards problem-solving and learning new technologies., • Adaptable and flexible in an ever-evolving environment., • Customer-focused and driven to resolve incidents and requests accurately and promptly., • Ability to work independently and as part of a team.

Head of Business Development ESP Utilities is seeking a dynamic and strategic Head of Business Development to join our expanding team. This role will lead the development and execution of ESP’s customer acquisition and retention strategy. The successful candidate will be responsible for identifying new business opportunities, securing tenders, and fostering long-term partnerships to achieve annual growth targets. A key objective is to position ESP as the utility partner of choice for developers and construction stakeholders. This is a remote based role but will cover the UK so travel will be involved. Key Responsibilities Strategic Growth Design and implement a robust strategy to drive customer acquisition and retention across gas, electricity, and water networks. Customer Relationship Management Cultivate and strengthen relationships with Developers, Independent Connection Providers (ICPs), Consultants, Contractors and Construction partners to maximise quoting and conversion opportunities. Tender Management Lead the full tendering lifecycle, ensuring submissions are competitive, compliant, and aligned with business objectives. Pre-Sales & Bid Support Engage directly with customers to provide technical insight, support commercial leads, and demonstrate ESP’s value proposition through problem-solving and relationship-building. Cross-Functional Collaboration Partner with Operations, Commercial, and Regulatory teams to ensure seamless project delivery and high levels of customer satisfaction. Market Intelligence Stay ahead of industry trends, competitor activity, and regulatory developments to inform strategic decisions and maintain a competitive edge. Performance & KPI Management Define, monitor, and report on key performance indicators related to quoting, conversion rates, wallet share, and customer engagement. Sales Forecasting & Planning Lead the sales planning, forecasting, and budgeting processes. Own the definition and reporting of sales KPIs and OKRs aligned with business strategy. Strategic Insight Maintain a comprehensive view of the addressable market and competitive landscape. Provide actionable insights and recommendations to inform strategic planning. Team Leadership Lead and develop a high-performing business development team. Provide clear direction, coaching, and support to drive both team and individual success. Person Specification Industry Expertise Proven experience in driving strategic growth and customer acquisition within the utilities or infrastructure sector. Analytical & Problem-Solving Skills Strong critical thinking abilities with a track record of identifying challenges, developing solutions, and delivering value to both customers and the business. Interpersonal & Communication Skills Excellent relationship-building skills with the ability to engage effectively with internal and external stakeholders at all levels. Leadership & Team Management Demonstrated leadership capabilities, including team motivation, delegation, and leading by example. Adaptability & Resilience Comfortable working in a fast-paced, evolving environment. Open to new ideas and able to pivot strategies when needed. Attention to Detail A meticulous approach to work, ensuring accuracy and quality in all deliverables. Time Management Strong organisational skills with the ability to prioritise tasks, manage multiple projects, and meet deadlines consistently. Why Join ESP Utilities Now? This is an exciting time to be part of ESP Utilities. As the business continues to grow and evolve, we are investing in innovation, expanding our market presence, and strengthening our partnerships across the utilities sector. With a clear strategic vision, a collaborative culture, and a strong leadership team, ESP is well-positioned to shape the future of multi-utility infrastructure in the UK. Joining us now means being part of a forward-thinking organisation where your impact will be visible, your ideas valued, and your career supported.

Company TMC Pharma Services Ltd, based in Hartley Wintney, provides expert support services to the pharmaceutical industry with a focus on drug development, regulatory affairs, consultancy, and post-approval/marketing support. The team excels in delivering successful projects and thrives on tackling unique challenges. TMC collaborates with clients ranging from biotech start-ups to multinational corporations in Europe, the USA, and worldwide. Role Summary This is a full-time hybrid role for a Director of Regulatory Affairs at TMC Pharma Services Ltd. The Director will be responsible for leading regulatory strategy development, overseeing regulatory submissions, and providing cross-functional team leadership. While the role is based in Hartley Wintney, there is flexibility for remote work. Skills and Experience- required Life cycle maintenance of CP licences - additional experience in national, MRP, DCP licences welcomed. IND compilation Preparation of Module 1 documents Able to provide strategic leadership during product development from early stages to MAA. Coordination of regulatory procedures such as ODDs, PIPs, scientific advice, PRIME etc. Coordination of MAAs including pre-submission activities, Rapporteur meetings, oversight of dossier preparation and submission. Preferred: • Ability to author clinical, CMC, or non-clinical documents/modules preferred, • US regulatory experience useful

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Technical Manager (Plant Assessment/Inspection) Leatherhead (Fully Remote) Up to £100,000 + Global Travel + Career Progression + Paid Travel + Paid Overnight Stay + Hybrid Working Opportunities + Remote Working + Company Pension + Much More Are you a Technical Manager or similar, with experience in power or plant assessment and inspection, looking to take up on more responsibility in a technical and ...

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.