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We are looking for an organized, detail-oriented individual to join our team as a software project manager. The responsibilities of the software project manager include overseeing software projects from start to finish, managing and motivating software developers and other team members, giving customer presentations, and writing project proposals. To be successful as a software project manager, you should have a good working knowledge of project estimation techniques and the ability to motivate team members. Ultimately, a top-notch software project manager should have good communication and decision-making skills. Software Project Manager Responsibilities: Discussing potential projects and their parameters with clients, executives, and software developers. Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance. Assembling and leading the project team. Participating in and supervising each stage of the project. Ensuring each project stays on schedule and adheres to the deadlines. Creating a project budget and ensuring the project adheres to the budget as closely as possible. Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion. Tracking milestones, deliverables, and change requests. Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information. Delivering completed software products to clients and performing regular checks on the products' performance. Software Project Manager Requirements: Proven experience in project management and software development. Good working knowledge of project estimation techniques. Excellent technical knowledge. Good leadership, decision-making, and organization skills. Strong attention to detail and multi-tasking skills.
· Planning, organizing, directing, and coordinating activities and resources to optimize service delivery. · Examining traffic reports, load patterns, and other data to refine transport services and pricing strategies. · Coordinating maintenance activities to minimize disruptions and ensure the operational safety and efficiency of our fleet. · Ensuring compliance with regulatory requirements, including licensing, safety standards, and operational regulations. · Supervising day-to-day activities to uphold our commitment to excellence and customer satisfaction. · Optimize staff and equipment utilization to minimize disruptions and enhance service efficiency. · Analyzing data to refine service offerings and pricing strategies.
Attention Physiotherapists! Our recruitment agency is on the lookout for talented individuals to fill various positions in London. We are actively seeking Musculoskeletal, Paediatric and Senior Physiotherapists for our valued client.The client is situated in the heart of Central London. Candidates must have dependable commuting abilities to and from Central London. Additionally, there may be occasions where candidates will need to commute within the Greater London Area, and reliability in this regard is also requirement. Required Skills and Qualifications: - Bachelor's Degree in Physiotherapy or equivalent. - Registration with the Health and Care Professions Council (HCPC). - 3+ years of experience in a physiotherapy role, with a strong track record of patient care. - Excellent communication and interpersonal skills, with the ability to motivate and educate patients. - Strong organisational and time-management abilities. - Ability to work both independently and as part of a multidisciplinary team. Preferred Skills: - Specialisation in a particular area of physiotherapy, such as sports injuries, paediatrics, or geriatrics. - Experience with electronic health records systems. Key responsibilities: - Conduct thorough physical examinations and assessments to diagnose patient conditions and needs. - Devise detailed treatment plans utilising a range of techniques, including exercises, manual therapy, and advice tailored to each patient's unique situation. - Monitor patient progress, adapting treatment plans as necessary to ensure the best outcomes. - Provide guidance and education to patients and their families regarding conditions, recovery processes, and prevention of further injuries. - Work collaboratively with other healthcare professionals, such as doctors, nurses, and occupational therapists, to plan and coordinate patient care. -To assist in creating or developing rehabilitation exercise protocols. -To maintain your own Continuing Professional Development relating to physiotherapy and the delivery of the rehabilitation service, in line with national guidelines and the Health and Care Professions Council. To facilitate innovation, research and evidence-based practice by critically appraising current best practice and implementing changes. -To advise on the development of clinical and professional protocols, setting and monitoring of standards of practice and care pathways within Physiotherapy. Benefits: - London Central Location: Easily accessible public transport and in a convenient location. - Opportunities for Professional Development: Getting training and moving up the career ladder. - All-inclusive Advantages Package: Consisting of retirement plans, dental care, and health insurance. - A supportive work environment encourages teamwork, creativity, and individual development. - Modern Facilities: Outfitted with the newest resources and technologies. - Rewards and Recognition: Performance-based recognition initiatives and incentives. - Employee Assistance Programme: Counselling and other services are available.
• To work within our Early Years Team, supporting the planning and implementation of activities with individual or groups of children; promoting effective teaching and learning. • To be part of our Early Years Team that provides a purposeful, stimulating environment rich in learning opportunities, both indoors and outdoors. • To promote the inclusion of all children. • To use professional knowledge of the individual and diverse ways that children learn and develop, to meet their differing needs. • To establish positive and sensitive relationships with children. • To act as a role model and set achievable expectations. • To be responsible for organising the environment inside and outside to ensure that resources and equipment are available and appropriate to meet the needs of the individual children in the group. These activities will take into account children’s abilities interests, language and cultural backgrounds. • Make regular observations of children to ascertain which activities are best suited to needs of individual children in the group. • Plan and participate in activities which develop each child in the group to her/his fullest potential. • Record as required details of children’s developmental progress and attendance (i.e. children’s records, online learning journal and register) • To liaise closely with parents /carers, informing them about the nursery and its delivery of the EYFS, exchanging information about the children’s progress and encouraging parental involvement. • Provide a safe and healthy environment at all times for all children in the group, reporting any concerns with regards to the premises, outdoor area or equipment to the Nursery Manager or Assistant Nursery Manager and ensure all members of staff and children are safeguarded • To keep completely confidential any information regarding the children, their families or other staff members; which is obtained as part of the job. • To provide comfort and care at all times and ensure that children feel welcome and safe.
As a Guest House Manager, the post holder will be responsible for overseeing the daily operations of our hotel to ensure exceptional guest experiences and efficient management of all hotel activities. He/she will be a dynamic leader, capable of leading a team, managing resources, and delivering high-quality service in a fast-paced hospitality environment. Key Responsibilities: Oversee the day-to-day operations of the Guest House, including check-in/check-out procedures, housekeeping, maintenance, and room reservations. Monitor guest reviews and feedback and take proactive steps to enhance the guest experience. Monitor and manage the Guest House's budget, expenses, and revenue to ensure profitability. Support the sales team to promote the Guest House through various marketing channels, such as online travel agencies, social media, and local partnerships. Recruit, train, schedule, and manage Guest House staff, including front desk, housekeeping, restaurant, and maintenance teams. Maintain high cleanliness and maintenance standards throughout the Guest House to meet or exceed industry regulations. Requirements Previous Guest House management experiences as a supervisor or similar role Strong leadership, communication, and interpersonal skills Excellent problem-solving abilities and attention to detail Knowledge of industry trends and best practices Bachelor’s degree in hospitality management or a related field (preferred) Availability for flexible work hours including evenings, weekends, and holidays as required
Job description: Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hairdressing salons, beauty treatment and similar establishments. ** Position:** Hairdressing Manager ** Location:** SNW Hair Saloon, 788 High Road, Goodmayes, Ilford, Essex, IG3 8TH Job Type: Full-Time, Permanent Salary: Up to £26,000.00 - £28,000.00 depends on experience. Tasks required by this job include: · Determines staffing, financial, material and other short- and long-term needs; · Controls the allocation, training and remuneration of staff; · Provides clients with information and advice on styles and treatments, and resolves any complaints or problems; · Ensures clients records are maintained; · Undertakes and/or directs hair treatments and/or beauty therapy; · Checks and maintains any equipment, and ensures that all safety requirements are met; · Demonstrates, advises on and sells hair and/or beauty products; · Ensures financial accounts for the business are maintained. About you: · Previous Hair dressing managment experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with Hairdressing saloon · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Key Responsibilities: - Planning and Scheduling: Develop and maintain comprehensive work schedules, assigning tasks, and delegating responsibilities to ensure optimal efficiency and productivity. - Correspondence Management: Provide guidance on the handling of all correspondence and inquiries pertaining to accounts, sales, statistical data, and vacancy records. Ensure timely and professional responses to client queries and internal communications. - Insurance Policy Compliance: Ensure adherence to established procedures for considering, issuing, amending, and endorsing insurance policies. Collaborate with relevant stakeholders to maintain compliance with insurance regulations and requirements. - Resource Coordination: Plan, organize, and coordinate the activities and resources of the company, including personnel, equipment, and materials. Streamline processes to enhance operational effectiveness and cost efficiency. - Industry Expertise: Leverage your experience and knowledge of the construction and repair industry to contribute valuable insights and solutions to operational challenges. Stay informed about industry trends, regulations, and best practices. Qualifications: - Proven experience in office management or a related administrative role within the construction and repair industry. - Strong organizational, leadership, and communication skills. - Proficiency in relevant software applications, such as Microsoft Office Suite and project management tools. - Ability to multitask and prioritize tasks effectively in a fast-paced environment. - Attention to detail and a commitment to delivering high-quality work.
Responsibilities: Oversee day-to-day office operations and administrative functions. Coordinate and manage office resources, including personnel, supplies, and equipment. Implement and maintain efficient office systems and procedures. Collaborate with department heads to ensure effective communication and workflow. Foster a positive and inclusive office culture. Requirements: Proven experience in office management within the security industry. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software and systems. Leadership qualities with a problem-solving mindset.
We are seeking a confident and experienced Receptionist to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. Please note this is a part time role, working 24 hours a week. As our Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Customer Service, Customer Focus, Time Management, Organisation Skills, Team Work, Attention to Detail, Communication, Problem Solving, Multitasking £11.00 per hour The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Childcare Assistant About the Company: Clifton Health care, Recognised the importance of work with children, young people and adults in need of protection, and our responsibility to protect everyone entrusted to our care. We are committed to the safeguarding of children and vulnerable adults and ensuring their well-being. Specially; Clifton Health care recognised that we all have a responsibility to help prevent the physical, sexual, emotional, abuse and neglect of Service Users and to report any such abuse that we discover or suspect. · We believe every Service User should be valued, safe and happy. We undertake to make sure that Service User we have contact with known this and are empowered to tell us if they are suffering harm. · All Service User have the right to be treated with respect, to be listened to, and to be protected from all form of abuse. · We undertake to exercise proper care in the appointment and selection of all those who will work with children and vulnerable adults. Clifton Healthcare Recruitment Limited is committed to; · Following the requirements for UK legislation in relation to safeguarding children and vulnerable adults and good practice recommendations. · Respecting the rights of children as described in the UN Convention on the Rights of the Child. · Keeping up to date with national, regional and local developments relating to safeguarding. · The Provider shall ensure that guidance and training provided to staff regarding the identification and management of vulnerable Service Users with Specific needs, or at risk Service User, is kept up to date and aligns with accepted good practice, and that the provider has sought input from the Authority to ensure that their guidance and materials align with the Authority’s safeguarding strategy. This will be achieved by undertaking a rolling programme of training that identifies training requirements for all staff, safer recruitment in accordance with the NSPCC Safe Recruitment guidelines and periodic staff supervision and support with Line Management. About the Job: Overview: Job Title: Childcare Assistant Worker Pay: £12 - £15 Hours: 40 Hours per week Contract: Permanent/Full-time Schedule: 8 hour shift Flexi-time Monday to Friday Weekends Overtime Benefits: · Accommodation · One time free meal · Training will be provided Job Description: We have an exciting opportunity for a full time childcare provider to join our team! You will be responsible for the care and safety of child from infancy to 16 years old. Our ideal candidate has previous experience working with children, is reliable, trustworthy and energetic. A flexible schedule is a must, and we're looking for someone who work full time. • Assisting with washing and dressing the child. • Preparing their food and help them eat. • Doing household tasks, such as shopping and laundry. • Getting to know the children, their needs and interests. • Monitoring their health and weight and recording any concerns. • Making sure they take prescribed medications. • Supporting their mental and physical well-being through different activities. • Working with other social care and health care professionals. Skills: Sensitivity to and understanding of people. • The ability to work with different types of people. • Patience and the ability to remain calm during stressful situations. • The ability to work well under pressure. • Attention to detail. • Excellent customer service skills. What we require: Entry requirement: · Ready to relocate to Canterbury, Hatfield, Aberdeen, Huddersfield · GCSE or equivalent (required) · DBS · Right to Work in UK · Experience working with young people (3 months to 16 years) Other Minimum Qualifications: Must have knowledge of child development and appropriate activities for age groups. Must be able to provide a therapeutic and safe environment for individuals and groups, ages 0-18. Demonstrates the ability to assist patients in coping with the stress of hospitalization by matching developmental assessment of the individual with normalizing activities appropriate for their developmental age. Exhibits and delivers strong customer service skills with patients, families, volunteers and health care team. Must have excellent communication skills, effective time and resource management, flexibility, the ability to learn and utilize computer applications and organizational skills. Closing and Short-listing Date: Open till 31th March 2024
Qualified Childcare Assistant About the Company: Clifton Health care, Recognised the importance of work with children, young people and adults in need of protection, and our responsibility to protect everyone entrusted to our care. We are committed to the safeguarding of children and vulnerable adults and ensuring their well-being. Specially; Clifton Health care recognised that we all have a responsibility to help prevent the physical, sexual, emotional, abuse and neglect of Service Users and to report any such abuse that we discover or suspect. We believe every Service User should be valued, safe and happy. We undertake to make sure that Service User we have contact with known this and are empowered to tell us if they are suffering harm. All Service User have the right to be treated with respect, to be listened to, and to be protected from all form of abuse. We undertake to exercise proper care in the appointment and selection of all those who will work with children and vulnerable adults. Clifton Healthcare Recruitment Limited is committed to; Following the requirements for UK legislation in relation to safeguarding children and vulnerable adults and good practice recommendations. Respecting the rights of children as described in the UN Convention on the Rights of the Child. Keeping up to date with national, regional and local developments relating to safeguarding. The Provider shall ensure that guidance and training provided to staff regarding the identification and management of vulnerable Service Users with Specific needs, or at risk Service User, is kept up to date and aligns with accepted good practice, and that the provider has sought input from the Authority to ensure that their guidance and materials align with the Authority’s safeguarding strategy. This will be achieved by undertaking a rolling programme of training that identifies training requirements for all staff, safer recruitment in accordance with the NSPCC Safe Recruitment guidelines and periodic staff supervision and support with Line Management. About the Job: Overview: Job Title: Qualified Child Care Worker Pay: £12 - £15 Hours: 40 Hours per week Contract: Permanent/Full-time Schedule: 8 hour shift Flexitime Monday to Friday Weekends Overtime Benefits: Accommodation One time free meal Job Description: We have an exciting opportunity for a full time childcare provider to join our team! You will be responsible for the care and safety of child from infancy to 16 years old. Our ideal candidate has previous experience working with children, is reliable, trustworthy and energetic. A flexible schedule is a must, and we're looking for someone who work full time. • Assisting with washing and dressing the child. • Preparing their food and help them eat. • Doing household tasks, such as shopping and laundry. • Getting to know the children, their needs and interests. • Monitoring their health and weight and recording any concerns. • Making sure they take prescribed medications. • Supporting their mental and physical well-being through different activities. • Working with other social care and health care professionals. Skills: Sensitivity to and understanding of people. • The ability to work with different types of people. • Patience and the ability to remain calm during stressful situations. • The ability to work well under pressure. • Attention to detail. • Excellent customer service skills. What we require: Entry requirement: Ready to relocate to Canterbury, Hatfield, Aberdeen, Huddersfield GCSE or equivalent (required) DBS Right to Work in UK Experience working with young people (3 months to 16 years) Level 3 NVQ in Caring for Children and Young People Level 3 NVQ in Childcare and Education Level 3 NVQ in Children’s Care, Learning and Development Level 3 NVQ in Early Years Care and Education Other Minimum Qualifications: Must have knowledge of child development and appropriate activities for age groups. Must be able to provide a therapeutic and safe environment for individuals and groups, ages 0-18. Demonstrates the ability to assist patients in coping with the stress of hospitalization by matching developmental assessment of the individual with normalizing activities appropriate for their developmental age. Exhibits and delivers strong customer service skills with patients, families, volunteers and health care team. Must have excellent communication skills, effective time and resource management, flexibility, the ability to learn and utilize computer applications and organizational skills. Closing and Short-listing Date: Open till 31th March 2024
We are seeking a proactive and highly organized Personal Assistant to provide comprehensive administrative and secretarial support to our CEO/Executive Team. The ideal candidate will be detail-oriented, resourceful, and possess excellent communication and multitasking skills. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about supporting senior executives. Responsibilities: Manage and prioritize CEO/Executive Team's calendar, appointments, and meetings Coordinate travel arrangements, itineraries, and accommodations Handle correspondence, emails, and phone calls, ensuring timely and appropriate responses Prepare reports, presentations, and documents as needed Assist with personal tasks and errands as required Conduct research and gather information as requested Maintain confidentiality and discretion at all times Perform general administrative duties such as filing, copying, and data entry Collaborate effectively with other team members and departments Requirements: Proven experience as a Personal Assistant or similar role Exceptional organizational and time management skills Strong attention to detail and accuracy Excellent written and verbal communication abilities Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to handle sensitive information with confidentiality Resourcefulness and problem-solving skills Flexibility to adapt to changing priorities and deadlines Bachelor's degree preferred but not required Benefits: Competitive salary commensurate with experience Health, dental, and vision insurance coverage Retirement savings plan with company match Paid time off and holidays Professional development opportunities Dynamic and collaborative work environment
Position Summary: We are looking for a highly skilled and experienced Senior Techno-Functional Project Manager with expertise in SAP EWM (Extended Warehouse Management), data migration, and preferably SAP BTP Clean Core. The ideal candidate will have a solid background in managing complex projects and possess a deep understanding of both technical and functional aspects within the SAP landscape. Key Responsibilities: - Lead end-to-end project management activities, including project planning, resource allocation, budget management, risk assessment, and timeline tracking. - Collaborate closely with cross-functional teams, including business stakeholders, IT developers, solution architects, and external vendors, to ensure successful project delivery. - Provide technical leadership and guidance in SAP EWM implementation projects, including configuration, customization, and integration with other SAP modules or third-party systems. - Oversee data migration initiatives, ensuring data quality, integrity, and compliance with regulatory requirements. - Drive adoption of best practices and standards in SAP EWM implementation and data migration processes. - Act as a liaison between technical teams and business stakeholders, translating business requirements into technical solutions and vice versa. - 7. Mentor junior team members and provide expertise in SAP EWM and related technologies. Qualifications: - Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field. - Progressive experience in project management, with a focus on SAP EWM implementation, data migration, and related technologies. - Strong expertise in SAP EWM configuration, customization, and integration with other SAP modules or third-party systems. - Hands-on experience with SAP BTP Clean Core is preferred. - Proven track record of successfully managing complex projects, delivering results within budget and timeline constraints. - Excellent leadership, communication, and stakeholder management skills. - Strong problem-solving abilities and attention to detail. - SAP certifications in relevant modules (EWM, S/4HANA) are a plus.
This is a full-time role for a Domestic Appliance Service Engineer. The successful candidate will be responsible for repairing appliances in customers' homes, communicating with customers and offering a high level of customer service. They are also responsible for diagnosing all issues with appliances and report back to admin team with details of the issues and which parts/ resources are requires to repair. It is also expected of the candidate to be able to correctly and efficiently install all kitchen appliances.
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
About Us: North Air is responsible for providing into-plane services on behalf of major oil companies. We operate at 20 locations across the UK, where we carry out approximately 300,000 fuelling's per year. We aim to provide safe, reliable and efficient into-plane services to our customers' satisfaction. North Air places significant emphasis on attracting and employing people who can demonstrate a commitment to Safety, Working Together, Integrity, Encourage and Respect, our Core Values which are key to the success of North Air in providing Fuelling Excellence. Key Responsibilities: Working as part of the wider North Air maintenance team, this role is responsible for the day-to-day supervision of personnel working at each of the designated Vehicle Service Bays (VSB’s) within their region. The Maintenance Supervisor will be responsible for all people management of the team in their region, Resource Planning, Project Management and ensuring all training requirements are met to maintain an efficient service across the nominated operational sites. The role holder will also be responsible for providing a safe and healthy working environment, ensuring compliance with all relevant legislation, site engineering standards, training, maintenance and quality procedures to JIG, COMAH and industry best practice. Tasks will also include but not be limited to: - Where necessary write, plan and oversee control of work processes within designated locations and within area of expertise, including hazard risk - Manage of 3rd party contractors when required - Raise ideas that will provide development of procedures or design which will improve safety, efficiency or serviceability of vehicles, systems and operational equipment - Operate correct safety and emergency procedures in the event of incidents – Review existing procedures and create where necessary any maintenance-based emergency procedures This role is being advertised for our Southern which region which covers the following sites: Gatwick, Bristol, Stansted, Manchester, East Midlands, Chester, Derby This role is Regionally Based with regular travel to sites within the region – approximately 60% of the week. A company van will be provided. Qualifications & Experience: Essential: - Must have completed an apprenticeship in vehicle maintenance/maintenance discipline or have had at least 5 years of practical experience in the aviation refuelling industry - Minimum of NVQ Level 3 in Maintenance or Mechanical Engineering discipline - Full driving licence - Experience of managing Permit to Work systems, or Safe Systems of Work - Knowledge and experience of health & safety procedures/requirements Desirable: 5 years + experience in the aircraft refuelling industry and or Experience maintaining and or testing aviation fuelling vehicles Working knowledge of computerised Maintenance Management Systems preferred but not essential Ability to coach, lead and direct others Strong Influencing Skills Job Types: Full-time, Permanent Salary: £40,000.00-£45,000.00 per year Benefits: Company car Company events Company pension Cycle to work scheme Free parking Gym membership Health & wellbeing programme On-site parking Referral programme Sick pay Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday