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Company Description At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. Every talented Crewmember is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar and grow our number of restaurants all over the world. Job Description Your Role at Raising Cane’s: The Area Leader of Restaurants (ALR) is a field-based leader responsible for directing and operating multiple restaurants within an assigned area, while leveraging and directing the Area Business Unit team. This role is fully accountable for all restaurants within an area including new restaurant growth, revenue and sales growth, profitability, and human capital management. The AL is focused on near-term, restaurant-level results in the area which in turn create sustainable and long-term value for the company. This role operates with autonomy and authority across multiple locations. Your Impact and Responsibilities: Restaurant Support • Maintains full responsibility for financial performance that directly impacts restaurant operations and is accountable to all aspects of the restaurants’ EBITDAR – including financial reporting and forecasting, budget planning and management, and financial performance, • Engages, negotiates and monitors services/contacts with outside vendors, • Stays abreast of compliance initiatives and laws impacting restaurant operations in their Area, including implementing compliance measures, • Directs the implementation of Company policies, • Builds and executes operational plans from the ground up, including updating operational plans by conferring with Managers to formulate, implement, and review these plans, • Plans, organizes coordinates, and directs resources in their Area, including directing restaurant leadership while leveraging and directing the leaders overseeing marketing, training, recruiting and growth (Area Business Unit), • Determines higher-level staffing needs at restaurants, including planning and selection of more senior Managers, • Oversees and manages the performance and development of restaurants (and leadership) in their Area, • Ensures training provided to restaurant leadership as appropriate, • Audits operations at restaurants and implements changes to processes to improve productivity, • Delivers high-performing and best-in-class operations by leading and inspiring all restaurant Managers, and Crewmembers, identifying areas of opportunity, holding accountability, and celebrating successes in the restaurants, • Ensures all Company restaurant activities and operations are aligned to Raising Cane’s vision, mission, core values, and non-negotiables, • Delivers operations performance aligned to sales driven and profit smart philosophy, • Identifies current needs and gaps to directly support from the Business Unit team to achieve desired results, • Directs area marketing support by developing and improving plans to effectively utilize media, sponsorships, and active community involvement, • Directs area training support to assist underperforming restaurants, certify training restaurants, facilitate rollouts, and assess effectiveness of current training programs, • Directs area recruiting support to assess needs, build recruitment strategies, and allocate resources to attract and onboard all levels of restaurant crewmembers, • Collaborates with functional leaders to screen and hire best-in-class functional experts for the Area Business Unit team, • Collaborates with functional leaders in all personnel management of the Business Unit team which include compensation, performance reviews, expense management, and PTO review and approvals, • Provides insight and feedback to RSO and functional crewmembers on the effectiveness and usefulness of all restaurant programs, systems, and tools, • Recognizes when potential gaps in support, processes, and/or tools for the restaurants exist and notify the appropriate parties for resolution Requirements for Success: • 4+ years’ experience in the restaurant industry with multi-unit leadership experience, • Multi-unit retail or restaurant operations experience, • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing, • Strong decision-making capabilities and able to deliver within tight deadlines, • Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Action and results orientated with a strong commitment to quality and date-driven results, • Able to see the “big picture” and focus on unit level performance concurrently, • Able to work a varied schedule related to business needs including days, evenings, and weekends, • Required to live within assigned area and ability to travel when needed, • Microsoft Proficient: Word, Excel & Power Point, • High school diploma or equivalent; Bachelor’s in related field preferred All your information will be kept confidential according to EEO guidelines.

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Now Hiring: Letting Negotiator at Life Stay. Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team!. Speak English well enough to get by (if you’ve got sales or lettings ch