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Role: Dispatch & Order Processing Administrator Location: Partridge Green, West Sussex Hours: Full time (38.75 hours per week) About the role We are looking for an organised and detail-oriented Dispatch & Order Processing Administrator to support our busy Dispatch & OP team. This role is key to ensuring all dispatch-related administration is completed accurately, efficiently, and on time to meet customer expectations and operational deadlines. You will also help support the wider warehouse team, picking & packing customer orders, as well as assisting with inbound stock replenishment. The successful candidate will deliver a consistently high standard of service to both internal stakeholders and customers while contributing to the continuous improvement of processes and working practices across the department. About us We are a direct-to-consumer business, we predominantly sell after-market bicycle wheels under the brand Hunt Bike Wheels, operating out of headquarters in West Sussex, England and operations out of the USA and Germany. The goal is to create solutions for all riders, taking an engineering first approach to create cutting-edge performance wheel products for riders around the world. Key responsibilities • Respond to and resolve inbound customer support tickets relating to open orders and shipping queries., • Process customer sales orders accurately, using stock management and order processing systems to ensure orders are dispatched within agreed timescales., • Produce and distribute goods-out documentation accurately and efficiently to the warehouse team., • Generate shipping labels using courier and shipping software, ensuring labels are correctly matched to corresponding orders with a high level of accuracy., • Investigate and resolve failed shipping labels or dispatch issues., • Access external courier portals to arrange shipments that fall outside automated processes., • Liaise professionally with customers, internal departments, and courier partners to resolve queries and delivery issues., • Work effectively under pressure and to tight deadlines in line with courier collection schedules and service level agreements., • Coordinate stock transfers to EU and US warehouse locations. As part of supporting the wider warehouse operation, the role may also involve: • Picking, checking, and packing customer orders using Warewolf (WMS)., • Fitting tyres to wheels in line with quality standards and health & safety procedures., • Carrying out pre-sale Quality Checks on our product., • Processing customer small returns., • Assisting with goods-in processes, including unloading, and checking stock deliveries., • Supporting stock takes and inventory management activities. Skills & Experience Required: • Previous experience in a customer-focused, high-paced administrative role., • Strong IT skills and confidence in learning new systems and software., • Excellent attention to detail and organisational skills., • Ability to manage multiple tasks and work efficiently in a fast-paced environment., • Strong communication and problem-solving abilities., • A positive, flexible, and team-oriented approach., • Experience in the cycling industry or a knowledge of bikes is advantageous but not essential. We believe in building diverse and inclusive teams. We encourage applicants from all backgrounds and experiences, including those from underrepresented groups, to apply for this role. We also recognize that a range of skills, perspectives, and experiences make a team stronger, so we encourage you to apply even if you don’t meet all of the listed requirements. We value enthusiasm, a willingness to learn, and a commitment to growth. We offer flexibility in working hours and are happy to consider any reasonable adjustments that may support you in the role. To apply for this position please email your CV (max 2 pages) with a covering letter to careers@theriderfirm.cc

RLB is continuing to win projects with clients in the Advanced Tech and Data Centre sector, and we are looking for more talented professionals to help deliver them.The Advanced Tech sector represents the forefront of technological advancement and sustainable development in the built environment, enc

Senior Cost Manager - Utilities.We are seeking experienced Commercial Consultants to support and grow our Commercial Utility Consultancy team.The role will suit a commercially astute, client‑facing individual with deep knowledge of utility procurement, infrastructure cost modelling, and lifecycle

Rider Levett Bucknall RLB is seeking a MEP Cost Manager/Senior Cost Manager for their London office.

We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being

At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow.A place where People Make Progress.We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.W

Birmingham (With Hybrid Working).We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.We’ll give you opportunities to work on some of the most ambitious and e

Rider Levett Bucknall RLB is seeking a Senior Cost Manager in London with hybrid working options.

Rider Levett Bucknall is looking for a Senior Sustainability Consultant in London to lead and deliver sustainability consultancy projects within the built environment.

Rider Levett Bucknall RLB is seeking an Associate Project Manager in London with hybrid working options.

This role involves developing sales, acting as a brand ambassador at equestrian events, and ensuring high customer satisfaction while supporting top-level riders.

Rider Levett Bucknall is seeking an Information Security Manager in Birmingham.

A leading consultancy firm based in London is seeking a Health & Safety Consultant to provide compliance and advisory services across various sectors.The role includes conducting audits, advising clients, and delivering training.Applicants should hold a Level 6 health and safety qualification and ha

Senior Associate (Strategic Asset Manager).Title: Senior Associate (Strategic Asset Manager).Discipline: Building Surveying.Location: Birmingham (With Hybrid Working).We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to

Ward & Rider Ltd is looking for a Residential Conveyancing Solicitor/Legal Executive or Conveyancer to join our busy Conveyancing team in the United Kingdom.

Rider Levett Bucknall is seeking an Associate Project Manager in London to enhance their Utilities Consultancy team.

Ward & Rider Ltd is a company registered in England and Wales with registration number 7105531; VAT number 272 8052 58. Ward & Rider Solicitors have been providing quality legal services for over 70 years to the people of Coventry and the Midlands who require a service from committed lawyers, who ge

Rider Levett Bucknall is looking for a Senior Cost Manager in London to join their dynamic team in the Utilities sector.

The Rider Firm is seeking a Dispatch & Order Processing Administrator to support its operations in Partridge Green, West Sussex. Interested candidates should email their CV and covering letter to careers@theriderfirm.

Rider Levett Bucknall is looking for a Senior Associate (Strategic Asset Manager) to join their Built Asset Consultancy in Birmingham.

A leading consultancy in asset management is seeking a Senior Associate (Strategic Asset Manager) to develop and optimize asset management strategies across diverse estates.This hybrid role involves collaborating with multi-disciplinary teams and delivering high-quality services to clients.The candi

Rider Levett Bucknall in Birmingham seeks an Associate Project Manager for their National Programmes Team.

Associate Project Manager - Utilities.Our Utilities Consultancy team is built around three integrated specialisms: Commercial management, Project Delivery, and Technical/Regulatory service.As part of the UK Utilities leadership group, the Project Delivery function provides strategic advice and proje

Birmingham (With Hybrid Working).We are seeking an ambitious Building Surveyor looking for a rewarding career journey.This is a great opportunity for a talented individual to join and strengthen a successful client focused team and to contribute and share in RLB’s exciting journey.The ideal candid

Rider Levett Bucknall RLB is seeking experienced Project Managers to join their growing Data Centre team in London.

At RLB, we live by four simple ideas:.Truth, Trust, Together, Tomorrow.Four values that live at the heart of RLB.A place where People Make Progress.We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future an

Rider Levett Bucknall RLB is seeking a Senior Sustainability & ESG Consultant to lead sustainability services across commercial real estate.

We are currently recruiting a Senior Project Manager to join our National Programmes team based from our Birmingham office.This is an exciting opportunity for a candidate to bring their experience and expertise on projects such as warehousing, distribution and manufacturing sites to further their ca

A leading built asset consultancy is seeking an experienced M&E Consultant to join their team.This role involves conducting M&E surveys across various sectors including healthcare and commercial.Candidates should have a relevant degree and an M&E qualification.The position offers hybrid working arra

Why RLB? At RLB, we live by four simple ideas:.Truth, Trust, Together, Tomorrow.Four values that live at the heart of RLB.A place where People Make Progress.We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our

National (With Hybrid Working).At RLB, we live by four simple ideas:.Truth, Trust, Together, Tomorrow.Four values that live at the heart of RLB.A place where People Make Progress.We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be e

Rider Levett Bucknall is seeking a Senior Project Manager to join the National Programmes team in Birmingham.

At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow.We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.We’ll give you opportunities to wo

A Health & Safety Consultant based in London will provide health and safety guidance and advice to a range of clients in the public and private sectors, from SMEs to large corporate clients.Act as Principal Designer or Principal Designer Advisor on small to large scale projects.Conduct audits to inc

At RLB, we live by four simple ideas:.Truth, Trust, Together, Tomorrow.Four values that live at the heart of RLB.A place where People Make Progress.We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future an

Rider Levett Bucknall (RLB) has been appointed as a delivery partner for a major UK development programme, currently operating under a Non-Disclosure Agreement (NDA).

At RLB, we live by four simple ideas:.Truth, Trust, Together, Tomorrow.Four values that live at the heart of RLB.A place where People Make Progress.We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future an

Rider Levett Bucknall is hiring an Associate Fire Engineer in Birmingham.

Building Regulations Specialist.At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow.Four values that live at the heart of RLB.A place where People Make Progress.We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be

Rider Levett Bucknall is seeking an experienced Senior Sustainability & ESG Consultant to support and lead the delivery of sustainability and responsible investment services across the built environment, with a strong focus on commercial real estate and Private Equity Real Estate clients.

Birmingham (With Hybrid Working).We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.We’ll give you opportunities to work on some of the most ambitious and e

A leading project management consultancy in Greater London is seeking a Project Manager to oversee several exciting projects.The ideal candidate will have a strong background in managing projects, experience with public sector clients, and relevant qualifications in Construction Project Management.R

Rider Levett Bucknall is seeking a Project Manager for their National Programmes team in London.

Senior Associate (Strategic Asset Manager).Discipline: Building Surveying.Location: London (With Hybrid Working).We value your skills, talents and unique perspectives – we think they are priceless.Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful