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  • Receptionist
    Receptionist
    26 minutes ago
    £16–£17.5 hourly
    Full-time
    London

    Are you ready to become the welcoming face of one of London's most prestigious hotels? Firmdale Hotels invites you to join our highly successful team at the Covent Garden Hotel as a Receptionist. Our award-winning hospitality group is renowned for its beautifully designed boutique hotels, exceptional service, and vibrant atmosphere. Firmdale Hotels is a celebrated collection of luxury boutique hotels located in the heart of London and New York. With a commitment to unique design, outstanding comfort, and exemplary service, we provide our guests with unforgettable experiences. At Firmdale, we believe our team members are our greatest asset, and we are dedicated to fostering a supportive and rewarding work environment. As a Receptionist at the Covent Garden Hotel, you will play a crucial role in creating a warm and inviting atmosphere for our guests. You will be the first point of contact, ensuring every guest feels valued and cared for from the moment they arrive. This is an exciting opportunity to develop your skills and grow within a dynamic and supportive team. Responsibilities: • Greet and welcome guests with a warm, friendly demeanour, • Manage check-in and check-out procedures efficiently, • Provide guests with information about hotel services, amenities, and local attractions, • Handle guest inquiries and resolve any issues promptly and professionally, • Coordinate with other departments to ensure seamless guest experiences, • Maintain impeccable presentation and attention to detail in the front office area What you Need: • Confidence and excellent communication skills to engage with guests, • Strong attention to detail, organisational, and interpersonal skills, • A team player with a keen willingness to contribute to team success, • A customer-focused attitude with a passion for providing inspirational service, • Enthusiasm, warmth, and impeccable presentation What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Bartender
    Bartender
    12 hours ago
    £15–£16 hourly
    Full-time
    London

    The Restaurant Ambassadors Clubhouse is a Mayfair restaurant and bar celebrating the food, drink, music and culture of Punjab. It is part of JKS Restaurants, the group behind Gymkhana, Trishna and Brigadiers. Named after the founders' grandfather, a former Ambassador, the space draws inspiration from his residence in Northern India and the region's abandoned party mansions. It reflects the warmth of Punjabi hospitality through the sharing of food and liquor. The menus highlight the rich culinary heritage of North India's Punjab, drawing on flavours from roadside stalls, family kitchens, and royal palaces. Rare recipes and traditional techniques are carefully preserved, allowing the cuisine to shine in its most authentic form. Cocktails bring a sense of theatre and generosity, alongside large serves and a playful selection of shots, with an all-day drinks list that moves seamlessly from lunch into late-night celebrations. After hours, AMBASSY comes to life on the lower ground floor, a dedicated music space hosting leading global artists throughout the year from the Punjabi music scene and beyond. In 2026, Ambassadors Clubhouse was awarded one Michelin Star, becoming the first Punjabi restaurant in the UK to receive this honour. The Position The right Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: • Prior experience as a Bartender within a high-quality restaurant or bar;, • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for beverage, food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership Look After Yourself • Discounted Gym Membership, • Stream – stream your pay earlier, • Company Donations for your involvement with Charities, • Employee Assistance Program, • Access to Financial Advice, • Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World's 100 Best Restaurants, a spot in the Sunday Times Best 100 Places to Work 2025 and one of codes happiest places to work 2025 The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Ambassadors Clubhouse, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi, JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

    No experience
    Easy apply
  • Night Room Service Waiter
    Night Room Service Waiter
    21 hours ago
    £17–£18 hourly
    Full-time
    London

    Firmdale Hotels is renowned for its vibrant, stylish, and luxurious boutique hotels located in the heart of London and New York. Our commitment to exceptional service and unique, individually designed rooms and spaces has earned us a prestigious reputation in the hospitality industry. We pride ourselves on creating memorable experiences for our guests, ensuring every stay is personalised and unforgettable. We are delighted to offer an exciting opportunity for a Night Room Service Waiter at our prestigious Covent Garden Hotel. As a vital member of our dedicated night team, you will be the face of our night service, ensuring our guests receive impeccable service and care during their stay. Responsibilities: • Warmly greet and interact with guests, taking room service orders with a friendly and professional demeanour., • Efficiently handle multiple orders, ensuring timely and accurate delivery of food and beverages to guest rooms., • Provide knowledgeable recommendations on menu items and respond to any guest inquiries or requests., • Deliver items promptly and ensure that guests have everything they need for a comfortable stay., • Work independently or as part of a small team, maintaining seamless service throughout the night. What you Need: • A genuine enthusiasm for providing top-tier customer service., • Excellent interpersonal skills to engage with guests and address their needs effectively., • Meticulous in handling orders and delivering high-quality service., • Ability to manage time and tasks efficiently, especially under pressure., • Comfortable working both independently and collaboratively within a team. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    1 day ago
    £15.5–£16 hourly
    Full-time
    London

    The Restaurant Ambassadors Clubhouse is a Mayfair restaurant and bar celebrating the food, drink, music and culture of Punjab. It is part of JKS Restaurants, the group behind Gymkhana, Trishna and Brigadiers. Named after the founders’ grandfather, a former Ambassador, the space draws inspiration from his residence in Northern India and the region’s abandoned party mansions. It reflects the warmth of Punjabi hospitality through the sharing of food and liquor. The menus highlight the rich culinary heritage of North India’s Punjab, drawing on flavours from roadside stalls, family kitchens, and royal palaces. Rare recipes and traditional techniques are carefully preserved, allowing the cuisine to shine in its most authentic form. Cocktails bring a sense of theatre and generosity, alongside large serves and a playful selection of shots, with an all-day drinks list that moves seamlessly from lunch into late-night celebrations. After hours, AMBASSY comes to life on the lower ground floor, a dedicated music space hosting leading global artists throughout the year from the Punjabi music scene and beyond. In 2026, Ambassadors Clubhouse was awarded one Michelin Star, becoming the first Punjabi restaurant in the UK to receive this honour. The Role As a Waiter/ Waitress you will work closely with the management team, you will be responsible for the day-to-day procedures of the restaurant, with excellent opportunities for personal development. You will receive comprehensive menu and service training, as well as team visits to the world's best producers of craft beer and whisky. The Successful Waiter/Waitress will have: • Prior experience as a Waiter/Waitress within a high-quality restaurant;, • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for about food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group.

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  • Assistant Operations Manager
    Assistant Operations Manager
    5 days ago
    £14–£15.5 hourly
    Full-time
    London

    Job Ref: COL1275 Branch: Hyde Park Location: Hyde Park Salary/Benefits: £15.50 Per Hour Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 01/10/2026 Closing date: 01/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for an Assistant Operations Manager to play a key role in daily operations, supporting management and the teams working across our stunning locations throughout the Central London Royal Parks. Working alongside the General Operations Manager, our Assistant Operations Managers strive for success. With 30 million visitors annually to our parks, sales aren't guaranteed. Your forward-thinking approach to capturing every sale and filtering this down to your team members could be the difference between an average trading day and a record-breaking one. This is a fantastic opportunity for a strong hospitality leader ready to take the next step in their career. What You'll Be Doing: • First stop, main storeroom. Buggies fully loaded, operations team buzzing, the morning sun glistening off the Serpentine Lake, ice cream vans chiming that sweet sound of Pop Goes the Weasel... and then you arrive at your first unit without a vital ingredient. Your whole team is looking at you for the solution. What's your next move?, • Thinking fast on your feet is essential. Our Assistant Operations Managers are the first line of defence, where being able to maintain an upbeat, productive team across all your sites is key. And don't forget, you'll need to hold the reins in the absence of the General Operations Manager., • Managing a team of up to 50 during the height of the summer season, you'll assist with staff scheduling and training, ordering supplies and stock control, back-office financial reporting, food safety and health & safety inspections and reporting, and the maintenance of vehicles and machinery., • Our operation runs 364 days a year, with weekends and public holidays among our busiest trading days, so a flexible approach to working patterns is essential. What We're Looking For: • 2+ years' management experience, • 2+ years' multi-site experience, • Barista trained, ideally with experience using La Marzocco machines, • Experience with soft serve ice cream machines, • Food Safety and Health & Safety qualifications at Level 2 or above Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note * that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.*

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  • Waiter
    Waiter
    5 days ago
    £16–£18 hourly
    Part-time
    London

    Are you passionate about hospitality and looking for an exciting opportunity to advance your career? Firmdale Hotels, renowned for its award-winning luxury boutique hotels, is seeking enthusiastic and dedicated individuals to join our vibrant team at the Covent Garden Hotel. Firmdale Hotels is a collection of unique and stylish boutique hotels located in some of the most vibrant areas of London and New York. Our properties are known for their distinctive design, exceptional service, and warm, welcoming atmosphere. We pride ourselves on providing our guests with unforgettable experiences and personalised service. As a Waiter at the Covent Garden Hotel, you will be a vital part of our guests' dining experience. We are looking for someone who thrives in a fast-paced environment and can handle multiple tables with grace and efficiency. Responsibilities: • Interacting with guests to ensure they have an exceptional dining experience, • Taking orders and making informed recommendations, • Delivering food and beverages in a timely manner, • Processing payments accurately and efficiently, • Addressing and fulfilling guests' requests promptly and professionally What you Need: • Previous experience in a similar role within a high-standard establishment, • A keen eye for detail and a commitment to maintaining high standards, • Extensive knowledge and passion for food and beverages, • Strong organisational and communication skills, • The ability to work well within a team and support your colleagues, • A genuine passion for hospitality and providing outstanding customer service What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Assistant Manager - The Libertine
    Assistant Manager - The Libertine
    6 minutes ago
    £33000–£38000 yearly
    Full-time
    London

    Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. WHAT YOU'LL BE GETTING UP TO · Bridging the gap between the team and senior management, using clear, effective and simple communication · Using imaginative revenue driving ideas to drive the business forward · You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development. · You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity. · Creative cocktail ideas and champion menu development from your team · You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving. · You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy. · You drive both sales and the business performance by using financial data and planning effectively. · Be obsessed with learning, pushing for your own development and career progression · Having fun, laughing a lot and bringing the good vibes WHAT WE'RE LOOKING FOR · Someone who has a passion for individual hospitality experiences · People focused, delivering structured inductions to new team members and encourage development · A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus · You have a discipline for implementing exceptional standards · You are calm in high pressure environments · You have a big heart and want to impart your knowledge onto your team BENEFITS + BEST BITS · Transparent and fair TRONC payments · Pergo development program · Up to 10% Bonus · Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards · Additional days holiday after 2 years continuous service · Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · 70% of our management teams are people we have progressed internally · Career development + opportunity to grow and expand in this role as the business expands · Company awards to celebrate team and regular events · Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)· · Paid sick leave · Compassionate Leave · Enhanced Maternity, Paternity and Adoption leave · Length in service; earn additional holiday after 2 years continuous service · Incipio FC + Seasonal Socials · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme · 50% discount for food and drink in all of our venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Reservations Agent
    Reservations Agent
    6 days ago
    £16–£17.5 hourly
    Full-time
    London

    At Firmdale Hotels, we pride ourselves on our collection of unique, award-winning hotels located in the heart of London and New York. Our hotels are known for their vibrant, stylish interiors and exceptional service. We believe in creating an unforgettable experience for our guests, making every stay special through personalised service and attention to detail. We have an exciting opportunity for a dedicated and enthusiastic Reservations Agent to join our esteemed team at the Covent Garden Hotel. As a Reservations Agent, you will play a crucial role in delivering outstanding service to our guests, ensuring every interaction is memorable and exceeds expectations. Responsibilities: • Provide inspirational and personalised service to guests, ensuring all inquiries are handled with the utmost care and professionalism, • Collaborate with the front office team to manage reservations efficiently and accurately., • Demonstrate excellent attention to detail when handling guest information and special requests., • Utilise your knowledge of our hotel rooms, facilities, and services to confidently recommend rates and packages to guests and external agents., • Maintain impeccable presentation and a warm, welcoming demeanour at all times., • Foster strong relationships with guests and team members through effective communication and interpersonal skills. What you Need: • A team player with a keen willingness to collaborate and contribute to the success of the team., • A customer-focused individual who is passionate about delivering exceptional service., • An engaging communicator with warmth and impeccable presentation skills., • A detail-oriented professional who strives for excellence in every task., • Enthusiastic and energetic, with a genuine passion for hospitality and guest satisfaction. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity. At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2025, • Best Hotels in London, British Vogue, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Supervisor
    Supervisor
    22 days ago
    £16.91–£20.51 hourly
    Full-time
    London

    Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors. Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming. Our pubs—including The Thomas Cubitt, The Alfred Tennyson, The Orange, The Princess Royal, and The Grazing Goat—blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences. We are more than a pub group—we are a collection of passionate individuals dedicated to craft, creativity, and genuine hospitality. At Cubitt House, we believe in celebrating people and places through thoughtful design, locally sourced food, and warm, memorable moments. The Role We’re looking for a Supervisor to join the team at The Coach Makers Arms. As a Supervisor, you’ll support the management team in ensuring smooth daily operations, delivering outstanding service, and maintaining high standards across the pub. You’ll lead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues. Key Responsibilities • Support the management team in overseeing daily front-of-house operations., • Lead, motivate, and support team members to deliver excellent guest experiences., • Ensure efficient service, smooth workflows, and adherence to operational standards., • Assist with training, coaching, and developing team members., • Monitor stock, rota planning, and service readiness to maintain quality and efficiency., • Ensure compliance with health, safety, licensing, and hygiene standards., • Handle guest queries, feedback, and any service issues promptly and professionally. Skills & Experience • Previous experience in a supervisory or senior front-of-house role in hospitality., • Strong leadership and team management skills with the ability to motivate and develop staff., • Excellent organisational, communication, and problem-solving abilities., • Friendly, approachable, and professional attitude., • Hands-on, adaptable approach with focus on service excellence., • Full eligibility to work in the UK. On The House At Cubitt House, our people are at the heart of everything we do. They bring our pubs to life, and we believe exceptional work deserves exceptional rewards. When you join our team, here’s what you can look forward to: • Competitive pay plus service charge. Advertised rate is inclusive of tronc., • 50% off food & drink across all Cubitt House pubs., • Perkbox – 30 points every month to spend however you like., • Enhanced maternity and paternity leave., • Nursery scheme vouchers., • Access to fully funded apprenticeship opportunities for Levels 2-5, both front and back of house., • Wagestream., • Company pension., • Cycle to Work Scheme., • Flexible shift patterns., • Length of service rewards., • Employee of the Month recognition., • Supplier trips, tastings, and external learning opportunities., • Monthly Bar Academy for cocktail mastery and premium drinks training., • Quarterly staff socials, competitions, and a legendary Christmas party., • Free language development school to help you grow., • A bottle of champagne on your birthday., • A supportive, passionate culture that values both skill and character. Apply today and take the next step in your hospitality career with Cubitt House.

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  • Barista
    Barista
    2 months ago
    £14.5–£16 hourly
    Full-time
    London

    Poco Matcha is looking for energetic, friendly and passionate Baristas to join our growing team in London. As a Barista at Poco Matcha, you’ll be part of a fast-paced, quality-focused environment, preparing our signature matcha drinks while creating a welcoming and memorable experience for every customer. What you’ll be doing * Preparing matcha, coffee and other beverages consistently to Poco Matcha standards * Delivering friendly, efficient and genuine customer service * Taking orders and processing payments accurately * Maintaining a clean, organised and well-stocked bar throughout the day * Following Food Safety, Health & Safety and hygiene standards * Managing products carefully and helping minimise food & beverage waste * Supporting the team during busy service periods * Learning our menu, recipes and products in detail * Helping create the positive energy and customer experience that represents Poco Matcha What we’re looking for * Previous barista, café, hospitality or customer service experience is preferred * A positive, friendly and customer-focused personality * Ability to work efficiently in a fast-paced environment * Strong communication and teamwork skills * Reliable, punctual and organised * Willingness to learn and develop * Right to work in the UK Availability Full-time and Part-time positions available. You should have flexibility to work across weekdays and weekends depending on the store schedule. Why Poco Matcha? Poco Matcha is a modern matcha brand built around quality, creativity and a new generation of café culture. We’re building our London team and looking for people who want to grow with us from the beginning. Apply now and join Poco Matcha London.

    Immediate start!
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