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Salon Manager | Premium Beauty | Hertfordshire | Up to £35k + BonusZachary Daniels is working in partnership with an emerging luxury beauty brand during an exciting phase of growth. The salon is already established as a modern, high-quality space where consistency, care and attention to detail sit at the centre of everything they do.We are looking for a Salon Manager to take on a key position within the business, playing a central role in the ongoing success of the site. This Salon Manager opportunity is hands-on, combining leadership, team support and active treatment delivery. The right Salon Manager will help shape standards, culture and the overall client experience through the way the salon operates day to day.The rhythm of the salonThe role sits at the centre of the daily flow of the business, ensuring everything moves smoothly and consistently. That means staying close to both the team and the client journey, supporting where needed, and making sure standards are maintained throughout the day.It is a balance of structure and flexibility guiding the team while remaining present on the treatment floor, delivering services and setting expectations through example rather than instruction alone.Where your focus will beKeeping the salon running smoothly and supporting the team on shiftWorking alongside therapists to maintain consistent service standardsDelivering nail, lash and/or brow treatments to a high levelCreating a calm, organised and welcoming environment for clients and staffSupporting new team members and helping build confidence within the teamMaintaining hygiene, presentation and stock standardsHandling client feedback professionally and ensuring issues are resolved effectivelyAbout youBackground in beauty therapy at senior level or similarNVQ Level 2/3 or equivalent in Beauty TherapyConfident delivering treatments in nails, lashes or browsComfortable operating in a hands-on leadership roleOrganised, calm and able to manage a busy environmentStrong communication style with a strong client focusWhat's on offerReal input into shaping standards and team cultureSupportive environment with room to grow as the brand developsStaff benefits and discountsOngoing training and developmentIf you're looking for your next opportunity within a high-quality, people-focused salon environment, we'd love to receive your application.BH36443TPBN1_UKTJ

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: • Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert., • Training and retention: A key part of the role is helping customers get maximum value from the platform through training and onboarding, • Existing Features & Usage: They need to ensure their clients don’t suffer in silence. They need to understand what they are trying to achieve and why in order to help., • New Features: they have an exciting roadmap of new features. It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary., • Payment Sales: upsell POS payments to existing customers to maximise revenue opportunity and lock in with their innovative payment and tipping solution., • Churn management: by building up relationships and using live data, you will proactively identify any accounts that are at risk of leaving., • Product expert: your accounts will see you as the product expert. You will need to understand every feature and every benefit they bring to answer questions and to make compelling arguments to encourage feature adoption. You will need to build case studies from other customers to use as reference points and be able to clearly and concisely explain business and consumer benefits., • Salon expert: your accounts will also see you as the industry expert. “What are other salons doing?” “How do they deal with no-shows?”. You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow., • Voice of the customer: alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what to build and what not to build. Your understanding of what their customers want and why they want it is key, • Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. Skills & Experience Required for the Account Manager:, • Sales experience., • Account Management: you have experience managing customers either in-person or over the phone. You can quickly build rapport and trust., • Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them., • Industry: experience in the hair and beauty industry is preferable although not mandatory. Love for this industry is a major advantage., • Love products: you will need to get to know their product and be confident in selling its benefits. They will help you with training!, • Get analytical. They have data that will help you analyse opportunities and risks, you will need to use this to excel., • They are a team and they're there to help each other. They are never scared to ask the questions. You will be trained and have a great team around you to learn from. Skills, • Gift of the gab: changing mindsets requires an articulate speaker who can think on their feet to handle objections and open up opportunities. It’s a people's industry and salons love to chat., • Customer-focus: they need you to go the extra mile., • Outbound Confidence: comfortable talking! This is an outbound role where 80% of your time will be on calls chatting with salons., • Resilience: can you deal with customers saying “No, not for me”? Transforming an industry doesn’t happen easily but when it does it’s immensely rewarding., • Hustle. They work to get things done., • Fun: No grey suits here! They are an energetic, dynamic team and it’s a fun, creative industry so they want you to enjoy the adventure and have a good time. The Salary for the Account Manager Role, • £38,000 - £48,000 OTE - £25-£35,000 base salary + £13K Commission, • 25 days + bank holidays annual leave + 1 extra day on your birthday, • Company pension, • Bring your dog to work ??, • Progression. The opportunity to move into sales and education teams., • Remote role or the company has a working space in central London if you'd prefer to work together for up to 2 days a week otherwise you are home based with flexible working policy, • Free breakfast at the office, • Pizza and beers on a Thursday! Apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

The right Salon Manager will help shape standards, culture and the overall client experience through the way the salon operates day to day. The rhythm of the salon The role sits at the centre of the daily flow of the business, ensuring everything moves smoothly and consistently. Where your focus wi

Salon Manager | Premium Beauty | Hertfordshire | Up to £35k + Bonus. Zachary Daniels is working in partnership with an emerging luxury beauty brand during an exciting phase of growth.

Salon Manager | Premium Beauty | Hertfordshire | Up to £35k + Bonus. Zachary Daniels is working in partnership with an emerging luxury beauty brand during an exciting phase of growth.