City of London
Job summary To manage and ensure high-standard reception operations at the London Fashion School, the role involves overseeing and organising various administrative and logistical tasks. Key purpose of the role • To ensure the timely opening and closing of the school, maintaining security by following procedures; monitoring logbook; regularly monitor the coming in and coming out of the School., • To greet and welcome visitors, providing essential information and orientation, managing visitor sign-ins and sign-outs, and maintaining accurate visitor records., • To oversee the attendance of students and teachers, recording student attendance occasionally using SINAPTO., • To print safety and labelling signage for the Student and Academic Services Department during exams and for the Facility Team., • To operate the switchboard, manage incoming calls, take detailed notes, and forward messages to appropriate offices., • To provide general support including handling shipments, typing documents, and performing internal translations., • To offer support to students by providing general information and assistance as needed., • To handle mail and manage the shipment process for both national and international couriers., • To organise national and international business travel for staff, including flights, hotels, and taxis, and manage diaries for directors and managers as required., • To assist the Facilities Manager in coordinating meetings and events, managing facilities-related issues, and maintaining logs., • To cover library duties as required, including opening and closing, managing software, lending books, and addressing student queries., • To manage the storeroom, organise stationery orders, and liaise with suppliers to fulfil business needs., • To keep delivery boxes organised on dedicated shelves in the storage room., • To establish and maintain inventory systems for stationery, kitchen, and first aid supplies, regularly checking inventory levels and replenishing as needed., • To log and securely store lost and found items., • To support administrative tasks for the Student and Academic Services Department. Skills and competencies • Bachelors Degree (preferred), • Excellent knowledge of the English language spoken and written, • Email and phone etiquette knowledge, • Good knowledge of the office package, • Good basic knowledge of Mac systems, • Team work skills, • Excellent interpersonal and communication skills, • Excellent customer service skills, • Ability to remain calm in every situation and communicate at every level, • Interest for education, fashion and design is an advantage Compensation package • 30 days annual leave + bank holiday + 6 days special leave (for hospital emergency of a relative), • Lunch vouchers, • Private medical insurance after probation, • Employee Assistant Programme, • Unlimited LinkedIn Learning, • Basic pension scheme after 3 months