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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    hace 9 días
    £45000–£50000 anual
    Jornada completa
    Waterloo, London

    A great leadership team includes great supporting managers, who are focused on learning and working their way up. If this ambition sounds like a quality you have, read on! Our dedicated, motivated and experienced Restaurant Manager is looking for a 'Right Hand' who can keep the same pace, intensity and drive towards excellence and profitability as when they are not on the floor themselves. You may have a particular strength in training, maintenance or service excellence. Whatever your particular skill set, you will need to come to us with a desire to become a fully-functioning well-rounded Restaurant Manager so that our team is ready for our next location! Because with our expansion plans at Mamuśka!, that's the next step! How many of these attributes and skills set do you have? • Leadership, • Calmness under pressure, • An ability to assign tasks in anticipation of what might come next, • Attention to details, • Willingness to learn new operational systems, • Ambition to eventually rise to Restaurant Manager level, • Love of customers and Polish food & drink, • Ability to multi-task (performing managerial tasks while tending bar on a slow shift, for example) Mamuśka! is a brand that has survived and thrived through all the challenges of the past 16 years in our hospitality sector. Come learn what makes us the best at what we do, and what keeps our customers coming back!

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  • Supervisor
    Supervisor
    hace 1 mes
    £15–£20 por hora
    Jornada completa
    London

    As a Restaurant Supervisor at Crudo, you play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring exceptional service and a seamless dining experience for our guests. You will lead and motivate the wait staff, manage service execution, and maintain the highest standards of quality and efficiency. Responsibilities: • Service Leadership: Oversee service execution, ensuring timely order delivery, accurate food and beverage presentation, and efficient table turnover., • Staff Management: Supervise and train wait staff, providing guidance and feedback to improve performance., • Quality Control: Monitor food and beverage quality, presentation, and temperature. Address any issues promptly and efficiently., • Customer Experience: Handle customer inquiries and complaints professionally and effectively. Resolve issues and ensure guest satisfaction., • Shift Management: Coordinate shift activities, assign tasks, and ensure adequate staffing levels., • Stock Management: Monitor inventory levels and place orders to ensure adequate supplies., • Operational Efficiency: Optimize workflow and identify opportunities for improvement., • Problem-Solving: Identify and resolve operational challenges, ensuring a smooth service flow., • Communication: Maintain effective communication with the kitchen staff, management, and other team members. ABOUT YOU: • Proven experience in a restaurant supervisor role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! More Details: Hourly Rate: £13-15 Service Charge Estimate per hour: £4-6 Total Hourly Rate inc SC: £17-21 Schedule: Full-Time 35-38 hours per week Tuesday - Thursday: 4 pm - 11 pm Friday - Saturday: 12:30 pm - 11 pm Sunday - Monday: Off

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