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???? Who We Are Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event-led 4-star property located right next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we’re at the heart of high-energy hospitality—and we’re looking for a hands-on leader who thrives in a busy and dynamic environment General Manager – Mercure Dartford Brands Hatch Hotel & Spa Location:Kent Role Overview We are seeking a visionary and Commercially astute General Manager to lead this dynamic property. The role demands a leader who can drive performance across all departments, elevate guest experience, and deliver commercial results. With a unique blend of corporate, leisure and event business, this is an opportunity to shape a standout hospitality destination. Key Responsibilities - Oversee daily operations across all departments - Ensure the property is maintained to the highest standards in line with our 4-star positioning - Implement and monitor service protocols that consistently exceed guest expectations - Champion guest experience culture, personally engaging with guests and clients and resolving escalated service issues in a timely manner - Curate seasonal events and experiences that showcase the Hotel and drive incremental revenue Commercial Experience - Lead budgeting, forecasting, and cost control to maximise profitability - Analyse performance metrics and implement strategies to improve REVPAR, ADR, and occupancy - Partner with Sales & revenue functions to promote the hotel, Leisure club, M&E, across leisure, corporate, and event segments - Build strong relationships with local businesses, BID’s, suppliers, and community stakeholders People Leadership - Recruit, train, and inspire a high-performing team with a culture of accountability - Conduct weekly HOD meetings to align departmental KPI’s Skills & Experience - Proven success as a General Manager or senior leader in a 4 property - Strong financial acumen with expertise in budgeting, forecasting, and P&L management - Exceptional leadership, communication, and interpersonal skills - Ability to balance strategic vision with hands-on operational oversight Qualifications & Experinece - Degree in Hospitality Management, Business Administration preferred - Certifications in Revenue Management) - 3 Years minimum experience as GM in similar size property Benefits: - Competitive salary with performance-based incentives - Opportunity to lead a landmark property and spa facilities - Supportive ownership and autonomy to shape the guest journey - Be part of Accor – a global hospitality leader with over 5,000 properties worldwide - Discounted room rates for you and your loved ones at Accor hotels worldwide - Company pension scheme - 28 days holiday (increasing to 33 with service) - Free on-site parking and meals during shifts - Career development opportunities within Accor and the Hotel group including Marriott, IHG and Best Western Hotels. How to Apply If you are ready to take the next step in your revenue career and join a company that values innovation, performance, and people—please submit your CV and cover letter online. PandoLogic. Keywords: General Manager, Location: Dartford, ENG - DA1 1LA

Fire Security Engineer - South East London Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire Security Engineer, specifically covering the South East London Area. The candidate will work with our established team in the area and look after a selection of key accounts and will would suit someone who prefers a varied role, completing maintenance, reactive works, small works and projects. Systems vary but mostly large-scale networked systems including Gent, Advanced, Notifier, Avigilon, Axis, Bosch, Axxonsoft, Milestone, Salto, Assa Abloy, ACT, Plan, Paxton, Galaxy, Texecom, Cortech. Alarm Communication's Engineers You will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. The sites are primarily long-standing, prestigious contracts with direct end-user relationships, so the works must be completed professionally and to exceptional levels of workmanship. The engineer will be given time, support, and resources to install these systems to the highest possible standards, with extensive training provided to achieve expert status with our primary systems. Reporting to the Contract Manager for that area, the Engineer will liaise regularly with their Senior Engineer, Service Coordinator, and Service Manager. The Engineer will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. Requirements Who We're Looking For: You will have experience with a range of different products and manufacturers, with at least 2 years’ experience as a Fire and Security Engineer. Electrically competent; able to carry out safe isolations and maintain a safe working environment Experience with Installing, Commissioning and Maintaining Systems Customer-orientedd, with the ability to adapt and respond to clients in different situations. Good attention to detail and a person who can prioritise and manage their time effectively. Someone with a passion to continue to learn and develop themselves and their skills. An individual with the desire to install and maintain systems to the highest standards. Benefits Basic Salary – £35,000 DOE Company Bonus Overtime, Travel Time Call-out Aviva Pension Life Assurance 4x Salary 22 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals. Mental Health Well-being Scheme Employee Recognition Scheme Free, secure, onsite parking Development and progression opportunities A Little More About Alarm Communications Alarm Communications Limited (ACL), a specialist division of Marlowe Fire Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core service; Fire Life Safety systems, Security systems, Building Energy Management systems. Marlowe Fire Security Group are the UK’s fastest growing and most innovative consortium of fire, life safety and security service providers, providing protection to our customer's property and people. Consisting of established and complementary brands: ACL, FAFS Fire Security, Marlowe Fire Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection. Our Business Include: Alarm Communications - acl.uk.com Clymac - clymac.co.uk/ FAFS Fire Security - fafsfireandsecurity.com Marlowe Kitchen Fire Suppression - marlowefireandsecurity.com Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire Security - marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Head of Business Operations Professional Membership Organisation 2 Days Farnborough, Hampshire, 3 Days Home Basic Salary: £50,000 – £55,000 (depending on experience) Benefits: 25 days’ holiday plus bank holidays, office closure between Christmas and New Year, company pension. Hours: Monday–Thursday 8:30am–5:00pm (1-hour lunch), Friday 8:30am–4:30pm (30-minute lunch). Flexible working arrangements considered, including 4 days per week or compressed hours. Permanent, Full Time Closing Date - Friday 28th November 2025 Our client, a highly respected professional membership organisation in the professional services sector, is seeking a Head of Business Operations to provide leadership and coordination across all internal operations. If you are a Head of Operations or Senior Operations Manager working in a similar professional services environment role for a estate agency, accountancy, law, insurance, financial services, consultancy, recruitment, compliance, property management, architecture, engineering, and membership organisations we would love to hear from you. The Role This role reports directly to the Chief Executive and will manage a team of five. The successful candidate will be the central connector for the organisation — ensuring smooth delivery across IT, finance, marketing, compliance, and member services, with a strong focus on process management, people leadership, and operational excellence. The current postholder is retiring in early 2026, and this appointment will include a comprehensive handover period in February to ensure a smooth transition. Key Responsibilities Oversee and direct all aspects of internal administration including IT, HR liaison, finance, marketing, learning & professional development, compliance, and technology. Manage, support, and guide the Centre team (five staff), ensuring activities are well planned, resources allocated effectively, and performance monitored through regular check-ins and team meetings. Maintain and improve operational processes already in place — providing a safe pair of hands to ensure continuity and consistency. Lead special projects and make recommendations on the use of digital tools and AI to enhance efficiency and member value. Administer the Board, Membership Services Committee, and standing committees including ESG, IC, LPD, and QAS, as well as the AGM. Oversee the Group’s financial controls including budgeting, invoicing, and payments, ensuring adherence to approved budgets. Work with the CEO to implement and embed the organisation’s EOS framework across all areas. Manage third-party providers such as IT, marketing, benchmarking, and HR, ensuring high-quality service delivery and value for money. Ensure all membership Groups & Panels are properly resourced, with active participation and clear plans in place. Oversee and improve wider member services including events, conferences, and benchmarking to maximise engagement and satisfaction. Ensure compliance with organisational policies, health and safety, and data protection requirements. Uphold the organisation’s core values of collaboration, agility, respect, enterprise, and standards. Knowledge and Experience Strong management experience with high levels of self-awareness, empathy, and personal resilience. Proven experience in operational or administrative management within a professional, commercial, or membership environment. Broad understanding of technology platforms including CRM systems, SharePoint, and websites, with an appreciation of cybersecurity and data management. Excellent organisational skills, including event and meeting coordination. High attention to detail with the ability to foresee, identify, and resolve issues proactively. Experience managing people and processes, fostering collaboration, and promoting wellbeing across teams. Excellent communication skills, both written and verbal, with the ability to write clearly and concisely in plain English. Understanding of compliance, governance, and professional standards. Enthusiastic, mature, and professional with a “can-do” attitude and the ability to engage confidently with members, staff, and external partners. Willingness to travel to UK events and conferences, including occasional overnight stays (e.g. annual conference in Belfast, 2026). To apply, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored permanent, temporary, interim, and executive recruitment solutions to Trade Associations, Regulatory Bodies, Professional Bodies, and Charities.

Head of Operations Professional Membership Organisation 2 Days Farnborough, Hampshire, 3 Days Home Basic Salary: £50,000 – £55,000 (depending on experience) Benefits: 25 days’ holiday plus bank holidays, office closure between Christmas and New Year, company pension. Hours: Monday–Thursday 8:30am–5:00pm (1-hour lunch), Friday 8:30am–4:30pm (30-minute lunch). Flexible working arrangements considered, including 4 days per week or compressed hours. Permanent, Full Time Closing Date - Friday 28th November 2025 Our client, a highly respected professional membership organisation in the professional services sector, is seeking a Head of Operations to provide leadership and coordination across all internal operations. If you are a Head of Operations or Senior Operations Manager working in a similar professional services environment role for a estate agency, accountancy, law, insurance, financial services, consultancy, recruitment, compliance, property management, architecture, engineering, and membership organisations we would love to hear from you. The Role This role reports directly to the Chief Executive and will manage a team of five. The successful candidate will be the central connector for the organisation — ensuring smooth delivery across IT, finance, marketing, compliance, and member services, with a strong focus on process management, people leadership, and operational excellence. The current postholder is retiring in early 2026, and this appointment will include a comprehensive handover period in February to ensure a smooth transition. Key Responsibilities Oversee and direct all aspects of internal administration including IT, HR liaison, finance, marketing, learning & professional development, compliance, and technology. Manage, support, and guide the Centre team (five staff), ensuring activities are well planned, resources allocated effectively, and performance monitored through regular check-ins and team meetings. Maintain and improve operational processes already in place — providing a safe pair of hands to ensure continuity and consistency. Lead special projects and make recommendations on the use of digital tools and AI to enhance efficiency and member value. Administer the Board, Membership Services Committee, and standing committees including ESG, IC, LPD, and QAS, as well as the AGM. Oversee the Group’s financial controls including budgeting, invoicing, and payments, ensuring adherence to approved budgets. Work with the CEO to implement and embed the organisation’s EOS framework across all areas. Manage third-party providers such as IT, marketing, benchmarking, and HR, ensuring high-quality service delivery and value for money. Ensure all membership Groups & Panels are properly resourced, with active participation and clear plans in place. Oversee and improve wider member services including events, conferences, and benchmarking to maximise engagement and satisfaction. Ensure compliance with organisational policies, health and safety, and data protection requirements. Uphold the organisation’s core values of collaboration, agility, respect, enterprise, and standards. Knowledge and Experience Strong management experience with high levels of self-awareness, empathy, and personal resilience. Proven experience in operational or administrative management within a professional, commercial, or membership environment. Broad understanding of technology platforms including CRM systems, SharePoint, and websites, with an appreciation of cybersecurity and data management. Excellent organisational skills, including event and meeting coordination. High attention to detail with the ability to foresee, identify, and resolve issues proactively. Experience managing people and processes, fostering collaboration, and promoting wellbeing across teams. Excellent communication skills, both written and verbal, with the ability to write clearly and concisely in plain English. Understanding of compliance, governance, and professional standards. Enthusiastic, mature, and professional with a “can-do” attitude and the ability to engage confidently with members, staff, and external partners. Willingness to travel to UK events and conferences, including occasional overnight stays (e.g. annual conference in Belfast, 2026). To apply, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored permanent, temporary, interim, and executive recruitment solutions to Trade Associations, Regulatory Bodies, Professional Bodies, and Charities.