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Service Designer (UX-Led)My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level. Its about shaping holistic services across journeys, sys

Solid experience in service design, with a portfolio demonstrating research, service mapping, prototyping, delivery, and impact (consulting or agency experience a plus). Experience with government service standards and accessibility principles (experience in GDS assessments is a plus). We deliver en

A leading global law firm in Greater London is seeking a creative and collaborative Service Designer to join their Digital Experience team. Candidates should have 3-5 years of experience in service or user experience design, a strong portfolio, and the ability to collaborate with multidisciplinary t

As a Service Designer at AND Digital you will be responsible for designing the end to end journey of a service. We are looking for a Contract Service Designer to start ASAP for a 6 month project. Understand the user's experience whilst using a product or service.

Join us as a Senior Service Designer where you will bring deep service design expertise to shape end-to-end customer experiences, working holistically across touchpoints to meet customer needs and elevate experience quality. Creation of design assets to drive business outcomes, including service blu

A government agency in the UK is seeking two Lead Designers to join their Products and Services group. Responsibilities include shaping product strategy, negotiating design vision with stakeholders, and mentoring fellow designers.

We are recruiting for a Service Designer on a permanent basis. Designing user journeys and artifacts such as service blueprints. Talking about digital products and the GDS Service Standard in a way that people understand.

Provide guidance and mentorship to junior UX/Service Designers and advocate for service design principles across the organization. Proven experience as a Service Designer or Senior UX Designer, with a significant portion of this experience gained within the public sector or a related regulated indus

A progressive service design firm in Greater London is seeking a Service Designer to enhance service delivery. You'll lead projects, design service journeys, and engage with stakeholders. Join a diverse team committed to creating a fairer society through innovative service design.

A leading UK tech consultancy is seeking a Service Designer to work on public sector projects. This role involves conducting user research, mapping customer journeys, and designing service blueprints. The role presents a unique opportunity for those passionate about service design in the public sect

As a Service Designer, itll be your role to: work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Service Designer (12-Month FTC). Shape strategic initiatives ensuring we are led by colleague, customer and market insight when cre

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. A strong understanding of contact centre technology and operations and how they integrate into a holistic servic

Experience producing Service Design Packages (SDPs) and operational service documentation. Produce clear and reusable service design artefacts including service blueprints, customer journeys, and design specifications. Lead the creation of end-to-end service designs across the full service lifecycle

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

Sign in to set job alerts for “Service Designer” roles. Think strategic planning meets service blueprints meets Agile delivery—with opportunities to influence senior stakeholders, manage cross-functional teams, and embed design thinking into some of the UK’s most important services. Extensiv

A public sector organization in the United Kingdom is seeking a Senior Service Designer for a 6-month role with hybrid working in Milton Keynes. The successful candidate will lead the design of secure and scalable services, collaboratively working with different teams to ensure alignment with operat

We are looking for two Lead Designers to work in the Products and Services group at GDS. Lead Designers are central to making that happen: setting the tone, creating the conditions, and making the whole greater than the sum of its parts. You'll be part of a fantastic design community in government,

Articulate goals for the service through artefacts such as service maps, value propositions or service blueprints. Service designers take a holistic approach to evaluating our client's business ecosystem and lead the strategic planning for our client's services. Generate concepts, proposals and plan

A leading outsourcing company is seeking a Senior Service Experience Designer to enhance user experience through user-centered design and collaboration with stakeholders. Applicants should possess a strong background in service design, particularly within complex systems.

Vice President, User Experience, UX/Service Designer. We’re seeking a future team member for the role of Vice President, User Experience II, UX/Service Designer to join our EMEA Innovation Center team. Lead end-to-end service design for complex journeys (internal and client-facing), from discovery

As a Service Designer, you’ll connect people, processes and technology to improve how services are delivered, whether that’s helping citizens navigate essential forms or supporting employees with the tools they use. If you tend to take on more of a leadership role in projects, you may be better

Designing service blueprints that detail the service processes and interactions. We’re recruiting for a leading UK tech consultancy who are hiring for a Service Designer to work on a public sector end-client project. Working in agile, multi-functional teams alongside interaction designers, content

A leading mobility solutions firm is seeking a Junior Service Designer for a contract role in London. The emphasis will be on providing support for EV services and market expansion projects. The ideal candidate should have experience with business analysis, service design, and conducting competitor

A leading recruitment agency is seeking a Senior Service Designer for an initial 3-month contract in the United Kingdom. The role involves conducting user research, facilitating design workshops, and developing service blueprints. The ideal candidate will possess 4 to 7 years of experience in delive

A renowned IT consultancy in Greater London is seeking a passionate Service Designer to enhance user experiences. This role involves researching customer services, running creative workshops, and designing innovative user journeys. Ideal candidates will have expertise in service design techniques an

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

A leading IT consultancy in the United Kingdom is actively seeking a skilled Service Designer to enhance digital delivery via user-centered design methods. The ideal candidate should possess a robust understanding of systems thinking and experience in creating service blueprints and journey maps. Th

As our Service Designer, you’ll execute clearly defined service design tasks to secure delivery within scope, timescales, and established guidelines. You’ll be at the heart of transforming how we understand and solve customer problems, using service design to create meaningful, human‑centred c

A leading digital design consultancy in the United Kingdom is seeking a Senior Service Designer to support large-scale digital transformation projects. The ideal candidate will have over 4-5 years of experience in service design, particularly in public sector or consulting. Responsibilities include

A leading global consultancy in the UK is seeking a Service Designer to join their Digital Excellence community. You will engage in the entire service design process, support clients in developing innovative products, and contribute to business growth through workshops and proposals.

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We combine strategic thinking, customer‑centric service design, and agile engineering practices to acce

Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused tr

You will be an expert at designing services from end to end and improving existing services that are underperforming. Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the p

We’re looking for experienced content designers to work on services that make a difference to people’s lives. A content designer is a user-centred designer who specialises in content, usually words. Putting users' needs at the heart of their work, a content designer makes people's interactions w

A consulting firm in London is seeking a Senior Service Designer to lead design strategies for customer-centric products within financial services and energy sectors. The role requires expertise in service design, AI integration, and strong stakeholder influence.

A leading technology services provider in Greater London is seeking a strategic Service Designer to work within multidisciplinary teams. The role involves shaping end-to-end services, leading workshops, and ensuring their accessibility and efficiency.

Business Consulting and Services, IT Services and IT Consulting, and Outsourcing and Offshoring Consulting. The Senior Service Designer also conducts user research, ensures quality design delivery, and champions inclusive, evidence-based practices. Plan and manage service design activities for servi

Service Designers at V1 work across the full service lifecycle, from discovery through to live. We're looking for a strategic, systems‑minded Service Designer to join our growing design capability. You’ll help shape service visions, facilitate workshops, and define the structures, processes and

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Expertise in designing end‑to‑end service journeys and digital services. Mentor and inspire, supporting Service Designers and f

A leading consultancy firm in Greater London is seeking a systems-oriented thinker to join their Digital & Data team.This role emphasizes collaborative problem-solving across various sectors, using innovative methodologies.Candidates should be adaptable, have strong communication skills, and a curio

Service Designer in UK Government or GDS-aligned organisations. Contract Service Designer (Public Sector / GDS Experience). Communicate service design concepts and decisions clearly to senior stakeholders.

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A leading service design consultancy in the United Kingdom is seeking a Contract Service Designer with strong experience in the UK public sector and GDS principles. The ideal candidate will design user-centred services while navigating complex environments. You will collaborate closely with agile te

A luxury design company in Welwyn Garden City is seeking a talented Kitchen Designer to create bespoke luxury kitchen designs for high-end clients.

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. A strong portfolio demonstrating end‑to‑end s

The Service Designer will play a critical role in advancing the organisation's TBM (Technology Business Management) maturity by designing, refining and embedding the service, process, data and operating model components that enable transparent, reliable and actionable technology cost insights. We ha

A global technology consultancy in Greater London is seeking a Senior Service Designer to lead digital transformation initiatives. This role involves crafting services through user-centered design while collaborating with multidisciplinary teams. Ideal candidates should demonstrate expertise in serv

A leading consultancy in the UK is seeking a mid-senior level Service Designer. You will map and design end-to-end services, work with users and stakeholders, and create various service artefacts. The ideal candidate has strong experience in service design within complex organisations, possesses exc