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Customer Service Specialist - Life Sciences and Biotechnology Industry Customer Service Specialist - Life Sciences and Biotechnology Industry The location of the role is Amersham (onsite). The duration of the contract is 12 months. The pay rate on offer is £15.59 per hour (via PAYE). (37.5 hours per week) Preference for bilingual candidates - English and either Italian, French OR Spanish Key accountabilities of the role • Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams, • Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner, • Invoicing of service interventions, • Dispute Handling, • Deep dive into stock discrepancies and follow up, • Physical Inventory support, • Activating contracts within in-house systems, • Work as part of a team and adopt a flexible approach to maintain and improve the quality of service, • To provide excellent customer service for customers, both internal and external, • Build close relationships with customers and commercial partners and respond to queries in a timely and professional manner., • Provide knowledge and accurate information to customers., • Ensure the above responsibilities are implemented in accordance with agreed service level and standard operating procedures. Experience, Skill requirements & qualifications • Written and oral fluency in English (an additional European language Spanish, Italian, French preferably), • Excellent communication and interpersonal skills, • Excellent organisational skills and ability to prioritise workload, • Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail, • Competent MS Office skills and be comfortable working with different systems, • Previous client and customer service experience, • Ability to work well in a busy customer service environment, • Attention to detail and ability to prioritise, • Flexibility and willingness to work as a team member

Technical Support Advisor | Permanent | Uxbridge (Hybrid) | Up to £35,000 We’re working with a market-leading organisation within the automotive and telematics space, seeking a Technical Support Advisor to join their growing team. This is an excellent opportunity to join a business with cutting-edge technology, strong industry partnerships, and a clear focus on employee development and wellbeing. Responsibilities • Provide 1st line technical support to customers, resolving queries or escalating where required, • Manage inbound/outbound calls and case workloads in line with SLAs, • Investigate and identify root causes of installation or product issues, • Support third-party installers and internal stakeholders with technical queries, • Accurately log all interactions via Salesforce CRM, • Build strong relationships across customers, installers, and internal teams, • Contribute to improving customer experience and reducing complaint volumes Key Experience • Proven background in auto electrical, vehicle diagnostics, or similar technical environment, • Experience in a technical support or helpdesk position, • Strong problem-solving skills with the ability to diagnose faults, • Confident communicator, both written and verbal, • Experience using CRM systems (Salesforce desirable), • Ability to manage multiple cases and meet deadlines Package • Salary up to £35,000, • Hybrid working (3 days onsite, 2 from home), • Strong focus on employee wellbeing and development, • Opportunity to join a market leader in a growing sector Technical Support Advisor | Permanent | Uxbridge (Hybrid) | Up to £35,000

Account Manager – MSP \n\nUxbridge (Hybrid)\n\n£45,000–£55,000 Base + Uncapped Commission (OTE £70K+)\n\nWe’re partnering with a rapidly scaling workplace technology provider that’s transforming how organisations communicate and collaborate in the modern, hybrid world. With innovative, Microsoft Teams–integrated solutions, they empower businesses to work smarter, streamline operations, and enhance connectivity.\n\nWhy Join?\n\nHybrid working with a collaborative, high-performing team\nBe part of a fast-growing business in the booming UCaaS & collaboration space\nWork with cutting-edge communication and cloud technologies\nClear and achievable career progression opportunitiesThe Role: Account Manager – MSP \n\nYou’ll work with mid-market and enterprise organisations across the UK, helping them modernise their communication infrastructure through tailored UCaaS, contact centre, and connectivity solutions.\n\nKey Responsibilities: Account Manager – MSP\n\nIdentify, develop, and close new business opportunities\nManage and grow existing client accounts\nDeliver consultative sales of UCaaS, contact centre, and connectivity solutions\nBuild strong, long-term relationships with clients and partners\nDrive upsell and cross-sell opportunities within your account baseAbout You: Account Manager – MSP \n\nWe’re looking for a motivated and commercially driven sales professional with a passion for technology.\n\nYou’ll ideally have:\n\nExperience selling UCaaS, contact centre, or connectivity solutions\n(e.g. RingCentral, 8x8, Gamma, Zoom, or similar)\nA strong track record of achieving or exceeding sales targets\nExperience managing mid-market and/or enterprise accounts\nA consultative, relationship-led sales approach\nThe ambition to succeed in a fast-paced, growth-focused environmentWhat’s on Offer\n\nUncapped earning potential (OTE £70K+)\nExcellent career development and progression\nExposure to market-leading Microsoft Teams solutions\nOpportunity to join a forward-thinking, high-growth tech organisationApply Now\n\nSend your CV to:\n\n(url removed)

Account Manager – IT Solutions \n\nUxbridge- Hybrid\n £45,000 + benefits\n\nWe are partnering with a fast-growing, global IT solutions provider to recruit a talented Account Manager. This organisation delivers tailored technology services across cloud, cybersecurity, infrastructure, and IT procurement, helping businesses optimise performance and drive growth.\n\nThis is an exciting opportunity to join a collaborative and forward-thinking team, where client relationships and long-term partnerships are at the heart of success.\n\nThe Role\n As an Account Manager, you will be responsible for managing a portfolio of clients, acting as a trusted advisor, and ensuring they maximise the value of their IT investments. You’ll work closely with technical and delivery teams to provide bespoke solutions aligned to each client’s business goals.\n\nKey Responsibilities\n\nBuild and maintain strong, long-term client relationships\nAct as the primary point of contact for customer accounts\nIdentify opportunities for upselling IT services and solutions\nDeliver strategic account reviews and performance insights\nCollaborate with internal technical teams to ensure seamless delivery\nSupport clients across areas such as cloud, infrastructure, and cybersecurityAbout You\n\nProven experience in account management, ideally within IT or technology services\nStrong commercial awareness with a consultative sales approach\nExcellent communication and stakeholder management skills\nAbility to understand technical solutions and translate them into business value\nHighly organised with the ability to manage multiple client accountsWhat’s on Offer\n\nCompetitive salary of £45,000\nHybrid working model\nClear career progression within a growing international business\nSupportive, collaborative team culture\nExposure to cutting-edge IT solutions and technologiesApply by emailing your CV to or call (phone number removed)

Client Accounts Manager / Accounting Services Manager / Outsourcing Manager – SUPERB ROLE McGinnis Loy Associates is proud to be working with a fast-growing Top15 UK Accountancy Firm who are looking to recruit an Accounts Manager/Outsourcing Manager for their team in Buckinghamshire. Reporting to one of the Partners, you will be responsible for managing a portfolio of OMBs/SMEs including sole traders, companies and partnership clients and supervising a team of Qualified & Junior Accounting staff. Key duties include: • Reviewing client management accounts prepared by junior staff for Partner sign-off, • Preparing year-end statutory accounts for a client portfolio and reviewing year-end accounts prepared by junior staff, • Team management of 3-4 staff which include experienced Qualified’s and junior staff members, • Appraising the Accounting Services team and feeding back to the Partner as necessary, • Managing workflows and timetabling of bookkeeping, VAT and management accounts clients, • Liaising with other departments to support year-end work including the tax and audit teams, • Responsible for a portfolio of your own clients with some management accounts, VAT returns and attendance at client board meetings, • Ensuring all year-end accounting is signed-off by clients and filed on time with HMRC and Companies House, • Conducting on-site IT client training for new clients and updates for existing clients, • Point of contact for clients and other third-party stakeholders, with direct contact at CFO/MD level On offer is a salary up to £63,000 depending on qualifications and skills with benefits to include company pension, healthcare, 25 days holidays and other flexible benefits. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) Office by telephone or via email at admin@mcginnisloy .com McGinnis Loy Associates Ltd is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act

Senior Client Relationship Manager Ruislip, Middlesex £45,000 – £52,000 + generous bonus We’re currently partnering with a well-established, marketing-led agency to hire a Senior Client Relationship Manager into a key, growth-focused position. Key Responsibilities Owning an

Sales and Customer Service Advisor - Immediate Starts Available in Slough! (No Experience Required).Are you ready to take the next big step in your career and dive into a rewarding new opportunity.Candidates must have the right to work full time in the UK without any restrictions (Our client is unab

A leading veterinary service provider in Denham is seeking a Client Care Assistant. This role is vital for delivering exceptional care, handling client visits, and managing phone interactions. The ideal candidate will demonstrate strong client-facing and reception skills, with the ability to remain calm under pressure. The position offers benefits including health plans, generous annual leave, and various support initiatives. If you're a team player eager to make a difference, apply to join this supportive practice. #J-18808-Ljbffr

A leading catering company is looking for a Customer Service Assistant to join their team in Wycombe. The ideal candidate should have a positive attitude and a passion for customer service.

Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. Insight is a Fortune 500‑ranked global provider of hardware, software, cloud, and service solutions. Operations is t

Do you have experience as a manager/supervisor?. We are looking to recruit an experienced Operational Support Manager to ensure operational requirements and service level agreements are met through all aspects of the contract. Assist the Contract Manager in the delivery of the contract with operatio

To work as part of their international export customer service team, they wish to recruit a German speaking Customer Service Export Administrator. German speaking Customer Service Administrator. German speaking Customer Service Export Administrator - brilliant opportunity to join a world leading exp

A community leisure organization in Beaconsfield is recruiting a General Assistant to support operations and ensure customer safety. Successful candidates will demonstrate a strong commitment to customer care and the ability to work as part of a team.

Canon is entering an exciting phase of rapid growth, and we are seeking a driven, self‑motivated, and commercially astute Account Manager to join our expanding Graphic Arts team. As an Account Manager within Canon’s Production Printing business, you will play a pivotal role in developing strateg

Canon is entering an exciting phase of rapid growth, and we are seeking a driven, self‑motivated, and commercially astute Account Manager to join our expanding Graphic Arts team. As an Account Manager within Canon’s Production Printing business, you will play a pivotal role in developing strateg

A leading biotechnology company is seeking a customer service representative located in Seer Green, UK. The ideal candidate will be trilingual in German, French, and English with at least two years of customer service experience. Responsibilities include processing orders, answering customer calls,

This role is ideal for candidates with agency experience looking to take on more responsibility and progress to an Account Manager within 18 months.

A property maintenance company in Uxbridge is seeking a proactive Coordinator to manage and schedule maintenance operations.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. At M&S, our customers don't wait. You’ll confidently manage demand, keeping our shelves full and our customers impressed.

BioLegend is focused on delivering outstanding products, services, and overall value to our customers so customer service is at the heart of what we do and is essential to our success. Ensure all customer orders are entered accurately into our system (Microsoft Navision) on a daily basis, effectivel

A leading fast-food restaurant in Amersham is looking for a dedicated individual to help lead their team and ensure excellent operations.As a key player, you will drive performance goals, train your crew, and maintain a welcoming atmosphere for both guests and staff.Essential qualifications include

A leading UK retailer is looking for a Customer Assistant in their Bakery section.

A global IT solutions provider is seeking a Client Operations Specialist in Sheffield.The successful candidate will manage the end-to-end client experience by processing orders, resolving queries, and maintaining strong client relationships.Ideal applicants have experience in a fast-paced environmen

A leading Print Group in West London is seeking a motivated Account Manager for Printed Signage and Wayfinding. The successful candidate should possess comprehensive experience in digital signage and reprographics, alongside strong project management and client engagement skills.

The company offers a competitive salary of up to £26,000, 25 days of holiday, and development opportunities within IT. This full-time position involves providing primary IT support via phone and email, managing incidents, and assisting with user administration. A leading technology support provider

A leading Parking solutions company in Uxbridge is seeking an experienced Operational Support Manager. The candidate will ensure operational requirements and service level agreements are met. Responsibilities include assisting the Contract Manager, monitoring budget and contract spend, and managing

Du tauscht dich gerne mit Menschen aus, stehst mit ihnen in Kontakt und betreust sie? Schon als Kind hast du gerne Lösungsvorschläge gebracht und dich um andere gekümmert? Account Manager werden auch als Kontakter bezeichnet und das völlig zurecht, denn als solcher bist du die Schnittstelle zwis

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If so, Helion Research has the perfect opportunity for you! We are looking for enthusiastic and reliable mystery shoppers to join our network in Great Britain. As a myst

Sales & Operations Coordinator – Portuguese Speaker Full-Time | Permanent | £28,000 + Monthly Bonus Are you an organised and confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters? We are currently recruiting a Sales & Operations Coordinator (Portuguese speaking) to join our friendly, family-run business. The Role This is a varied and rewarding position where you will support sales, customer service, operations, and compliance, helping to ensure the smooth day-to-day running of the business. Sales, Customer Service & Marketing Handling customer enquiries via email, phone, WhatsApp, and other communication channels Providing professional and friendly support to convert enquiries into orders Processing sales orders accurately and efficiently Assisting with sales and marketing initiatives to maximise revenue Operations & Logistics Supporting the coordination of drivers, vehicles, warehousing, and lifting equipment Arranging local and international deliveries and collections Liaising with carriers and courier partners Ensuring services are delivered efficiently and in line with company procedures Compliance & Governance Supporting regulatory and legal compliance Maintaining company standards, policies, and procedures Assisting with operational oversight and supervision Systems, Safety & Security Using and safeguarding company systems, software, and equipment Supporting strong cyber and physical security practices Promoting health, safety, and wellbeing in the workplace About You We are looking for someone who: Is fluent in Portuguese (spoken and written) Works well under pressure in a busy, fast-paced environment Can multitask and prioritise effectively Has excellent attention to detail Is a confident and professional communicator Is a team player with a positive attitude Takes pride in delivering excellent customer service Experience in sales support, customer service, operations, or administration would be beneficial, but attitude, reliability, and willingness to learn are just as important. Working Hours & Benefits Monday to Friday – 8:00am to 5:00pm Full-time, permanent position Salary: circa £28,000 Monthly performance bonus On-site parking Competitive benefits package Supportive family-run working environment

Security & Loss Prevention Officer Rate of pay: £13.37 per hour (£27,809) Hours: Days only (5 days from 7 on a rota basis, 9 hours between 7:30am - 6pm, including some weekends). 40 hours per week. Location: Ruislip & Hanger Lane Benefits: Free breakfast, free parking, 23 days holiday (plus bank holidays), uniform provided, company discounts. Applicants should have great customer service and conflict resolution skills. Your duties will include: • Providing a customer focused security presence, • Ensuring a safe and secure environment for staff and visitors, • Acting as a visual deterrent to crime and security incidents, • Monitoring CCTV systems, • Meeting and greeting customers in a friendly manner, • Security patrols of the store, • Work closely with store associates and the Store Manager, • Conducting internal investigations into stock loss, fraud and theft., • Monitoring security systems, • Key holding, • Report all security incidents in the store You should be: • Fully flexible to work 5 out of 7 days including some weekends. These will be 9 hour shifts between the times of 7:30am – 6pm., • Strong conflict resolution skills, • Customer focused Momentum Recruitment Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. • Corporate Security, • Security Guarding - Management & Operations, • Security Officer & site personnel staff, • Retail Loss Prevention, Audit & Fraud, • Facilities Management

We are looking for a Sales Coordinator to join this small office of a large corporation. Working out of smart offices close to Denham you will be involved in a full sales processing role. You will be responsible for maintaining relationships with customers and suppliers an will liaise with internal staff to be aware of specific client situations to meet sales targets. This may mean visits to client sites. Quoting in dollars and sterling either written or verbal. Processing of customer orders, specific requests are adhered to when reasonable, correct delivery details noted etc. Ensuring customer's specifications are met Raising purchase orders for the supplier and scheduling deliveries so that the goods are delivered in good time for shipment to customers. Releasing Delivery Notes. Ensuring that delivery schedules are adhered to which includes strict maintenance of customer amendments and schedules. Support stockroom staff to pick, pack and dispatch goods in a timely manner to the customer. Create invoices and support Accounts with payment queries and credit notes for returned or faulty goods. Consulting with Accounts and Goods In departments for relevant information on receipt of shipment, stock control and rotation. Debtor control. You will need to be a proficient user of MS Office including Outlook, Word & Excel, be flexible, reliable and enthusiastic. Have a professional and confident manner in person and by phone and preferably know SAP. Due to location a car owner/driver is an advantage. In return the company offer a basic salary of £29000pa plus a non contributory pension of 9% after probation. Free car parking Apply now

Have relevant experience within a contact centre customer services function dealing with customer after sales service queries, requests and correspondence by phone, e-mail, post and face-to-face. Do you love working in customer service?. Have strong customer service skills and decision-making skills

Display passion for delivering excellent customer service. We're currently recruiting a friendly Receptionist to provide first-class reception service for 14Forty on a full time basis, contracted to 35 hours per week.

Minimum 2 years’ experience in customer engagement, customer success, or account management (hospitality, gaming, or technology industry preferred). The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, propriet

Birthday Day Off after 1 years continuous service. Assist management with new hires by training Soho Standards and steps of service expected daily.

Strong customer service and communication skills. You will embody the values of discretion, professionalism, and service excellence, creating a positive and memorable impression from the moment guests arrive. Birthday Day Off after 1 years continuous service.

Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal. High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers. Support and cover other facilities team ser

Birthday Day Off after 1 years continuous service. Assist management with new hires by training Soho Standards and steps of service expected daily.

Drawing on your proven customer services experience, identifying the need of your business customers who come from a variety of sectors including retail, banking and public service to name a few. Ensuring customer incidents that occur across Vodafone fixed line products or involve multiple 2nd line

Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required). Developing your knowledge of services and products to help our customers. For our customers, you'll be more than just the friendly face and voice of Santander.

A natural "people person" with exceptional Customer Service skills. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. Our people at JLL are shaping the future of real estate for a better world by c

In this rewarding role you will be absolutely customer obsessed, and a strong team player with a collaborative approach to ensure the customer is always at the heart of everything you do. Ensure service and customer demand is met to a high standard and within an agreed turn-around time (SLA). Excell

Birthday Day Off after 1 years continuous service. Assist management with new hires by training Soho Standards and steps of service expected daily.

A genuine passion for delivering great customer service. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. Previous customer service experience is an advantage.