Job Description We are looking for a motivated and detail-oriented IT Technician (E-Commerce Support Assistant) to join our team. This entry-level position is ideal for individuals with a passion for technology who want to gain hands-on experience preparing devices for online sales. Key Responsibilities Perform initial setup, configuration, and basic testing of laptops, Macs, tablets, and smartphones Install operating systems, essential software, and updates on devices before listing Check and verify device specifications, battery health, and overall functionality Clean and prepare devices for product photography and packaging Assist in creating product listings and updating inventory on sales platforms (Amazon, Back Market, etc.) Troubleshoot common software or setup issues (no component-level repairs) Requirements Basic knowledge of computers, mobile devices, and operating systems Attention to detail and ability to follow standard procedures Organised, reliable, and able to work under minimal supervision Good communication and teamwork skills Note: This role does not include any hardware repairs or soldering tasks
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