JOB TODAY logo

Customer service manager jobs in Chalfont Saint PeterCreate job alerts

  • Café & Play Centre Manager (Hospitality Management Experience Essential)
    Café & Play Centre Manager (Hospitality Management Experience Essential)
    7 days ago
    £25000–£30000 yearly
    Full-time
    Wooburn Green

    Hospitality Management Experience Essential Location: Cupcake Kangaroo, Wooburn Green, Buckinghamshire Salary: £30,000 per year Hours: Full-time, Thursday to Monday, 9:30am – 5:30pm (40 hours per week) About Us Cupcake Kangaroo is a unique family café and indoor play space designed for children aged 0–7 years. We combine high-quality coffee and food with a beautiful, clean and safe play environment where families can relax while their little ones play. We're a growing business looking for an enthusiastic, hands-on Manager who will help us deliver an exceptional customer experience every day. About the Role This is not a desk-based management role. We're looking for someone with previous hospitality management experience who leads by example, enjoys working in a fast-paced environment and isn't afraid to roll up their sleeves. As a small business, everyone helps wherever needed, so you'll be involved in all aspects of the day-to-day operation. You'll be responsible for ensuring the café and play area run smoothly, leading the team, maintaining high operational standards and creating a welcoming environment for every family who visits. Key Responsibilities Team Leadership Lead, motivate and support the team during each shift. Delegate tasks and ensure they are completed to a high standard. Train and develop new team members. Foster a positive, professional and energetic working environment. Customer Experience Deliver outstanding customer service at all times. Welcome families and create a warm, friendly atmosphere. Handle customer queries and resolve issues professionally. Ensure sessions run smoothly from check-in to finish. Café Operations Support with taking customer orders and serving food and drinks. Assist with coffee preparation and café service. Ensure food hygiene and health & safety procedures are followed. Monitor stock levels and report shortages. Maintain excellent presentation and cleanliness throughout the café. Play Area Operations Check families into play sessions. Monitor the play area to help ensure children are playing safely. Ensure the play space remains clean, tidy and welcoming. Carry out regular safety checks throughout the day. General Management Open and close the venue when required. Complete daily operational checks. Monitor stock and order supplies when needed. Report maintenance issues. Help improve daily operations and the overall customer experience. What We're Looking For Essential Previous hospitality management or supervisory experience (essential). Proven ability to lead, motivate and develop a team. Excellent customer service skills. Comfortable working around young children and families. Highly organised with the ability to multitask. Proactive, reliable and able to work independently. Strong communication and leadership skills. Desirable Barista experience and confidence preparing high-quality coffee. Food Hygiene Certificate. First Aid qualification (or willingness to obtain one). Experience working in a children's play centre, nursery or family attraction. The Ideal Person We're looking for someone who takes ownership, uses their initiative and is always looking for ways to improve the customer experience. You'll enjoy leading a team, staying organised under pressure and maintaining high standards throughout the venue. You'll be hands-on, dependable and willing to get involved wherever needed. Most importantly, you'll genuinely care about creating a welcoming, fun and memorable experience for every family who visits Cupcake Kangaroo. What We Offer £30,000 annual salary. Full-time permanent position. Consistent Thursday to Monday working pattern. A supportive and friendly team environment. The opportunity to grow with an exciting and expanding family business. A varied, rewarding role where no two days are the same. If you're passionate about hospitality, have experience leading a team and are excited to be part of a growing business, we'd love to hear from you.

    Immediate start!
    Easy apply
  • Dog Groomer
    Dog Groomer
    15 days ago
    £15–£20 hourly
    Part-time
    Harefield

    Job Overview We are seeking a dedicated and passionate Pet Groomer to join our team. In this role, you will be responsible for providing exceptional grooming services to a variety of pets, ensuring their comfort and well-being throughout the grooming process. You will also engage with pet owners to provide excellent customer service and educate them on proper pet care practices. Responsibilities Perform grooming services including bathing, brushing, clipping, and styling pets according to breed standards and owner preferences. Ensure the safety and comfort of all animals during grooming sessions. Maintain cleanliness and organisation of the grooming area, including tools and equipment. Communicate effectively with pet owners regarding their pets' needs, behaviour, and any observed health issues. Provide excellent customer service by addressing client inquiries and concerns in a friendly manner. Handle pets safely and confidently, including those that may be anxious or difficult to manage. Assist in the care of animals in the facility, including feeding, walking, and general animal care as needed. Skills Strong knowledge of animal care practices and grooming techniques. Excellent customer service skills with the ability to build rapport with clients. Physical capability for heavy lifting and handling of various breeds of pets. Familiarity with veterinary practices is a plus, as it enhances understanding of pet health needs. Ability to work in a fast-paced environment while maintaining attention to detail. Patience and compassion towards animals, ensuring a positive experience for both pets and their owners. Join us in providing top-notch grooming services that enhance the well-being of our furry friends! Job Type: Part-time Benefits: Employee discount Free parking On-site parking Work Location: In person

    Easy apply
  • Business Development Executive
    Business Development Executive
    28 days ago
    £26200–£28000 yearly
    Full-time
    Uxbridge

    Job Title: Business Development Executive (SOC Code: 3554) Company: Nails with Dee Ltd Location: Uxbridge, London Employment Type: Full-time, Permanent Salary: £41,700 – £43,000 per annum About the Role The Business Development Executive will play a key role in supporting the company's expansion strategy by identifying new business opportunities, conducting market research, developing commercial relationships, and contributing to mergers, acquisitions, and branch development projects. The successful candidate will work closely with senior management to develop growth strategies, strengthen relationships with business partners, negotiate commercial opportunities, and support the successful launch and development of new salon locations. Key Responsibilities • Conduct market research and competitor analysis to identify growth opportunities, acquisition targets, and emerging trends within the UK nail and beauty industry., • Identify and develop new business opportunities through networking, market intelligence, referrals, and commercial partnerships., • Build and maintain strong relationships with salon owners, landlords, suppliers, investors, and other key stakeholders to support business expansion., • Prepare business proposals, presentations, commercial plans, and supporting documentation for potential mergers, acquisitions, and partnership opportunities., • Support the development and implementation of business development strategies that align with the company's long-term expansion objectives., • Participate in commercial negotiations with prospective business partners and assist management throughout the acquisition and branch opening process., • Work collaboratively with marketing, operations, finance, and senior management teams to ensure successful integration and launch of new business locations., • Monitor business development activities, maintain accurate records of leads and opportunities, and prepare regular reports on sales pipelines, market developments, and project progress., • Attend networking events, industry exhibitions, and business meetings to promote the company's services and establish valuable commercial relationships., • Identify opportunities to improve operational efficiency, customer reach, and business performance across both existing and newly acquired salon locations., • Support management in evaluating the commercial viability of potential investment and expansion opportunities., • Ensure all business development activities are conducted in accordance with company policies and relevant legal and regulatory requirements. Key Requirements • Proven experience in business development, sales, commercial management, or a related role., • Strong understanding of business growth strategies, client relationship management, and commercial negotiations., • Excellent communication, presentation, and interpersonal skills., • Minimum English language proficiency of B2 level, both written and spoken., • Strong analytical skills with the ability to conduct market research and evaluate business opportunities., • Ability to prepare professional proposals, reports, and commercial documentation., • Excellent organisational and time management skills with the ability to manage multiple projects simultaneously., • Commercial awareness with a proactive and results-driven approach., • Ability to work independently while collaborating effectively with cross-functional teams., • Willingness to travel as required to support business expansion and new branch development. Benefits • 28 days paid annual leave (including Bank Holidays)., • Opportunity to contribute to a rapidly expanding luxury nail salon brand with ambitious nationwide growth plans., • Professional development and career progression within a growing business., • Competitive salary package., • Opportunity to be directly involved in mergers, acquisitions, and the establishment of new salon locations across the UK.

    No experience
    Easy apply
1