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Service Designer (UX-Led)My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level. Its about shaping holistic services across journeys, sys

We are looking for two Lead Designers to work in the Products and Services group at GDS. The Government Digital Service is where talent translates into impact. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.

Articulate goals for the service through artefacts such as service maps, value propositions or service blueprints. Service designers take a holistic approach to evaluating our client's business ecosystem and lead the strategic planning for our client's services. Generate concepts, proposals and plan

A leading outsourcing company is seeking a Senior Service Experience Designer to enhance user experience through user-centered design and collaboration with stakeholders. Applicants should possess a strong background in service design, particularly within complex systems.

We’re seeking a future team member for the role of Vice President, User Experience II, UX/Service Designer to join our EMEA Innovation Center team. Vice President, User Experience, UX/Service Designer. Experience in financial services.

As a Service Designer, you’ll connect people, processes and technology to improve how services are delivered, whether that’s helping citizens navigate essential forms or supporting employees with the tools they use. To succeed in this role you need experience of working as a Service Designer acr

Working in agile, multi-functional teams alongside interaction designers, content designers, user researchers and wider product and engineering teams. No job description addedRole: Service Designer. We’re recruiting for a leading UK tech consultancy who are hiring for a Service Designer to work on

A leading mobility solutions firm is seeking a Junior Service Designer for a contract role in London. The ideal candidate should have experience with business analysis, service design, and conducting competitor research. Critical responsibilities include synthesizing research data and creating servi

A leading recruitment agency is seeking a Senior Service Designer for an initial 3-month contract in the United Kingdom. The role involves conducting user research, facilitating design workshops, and developing service blueprints. The ideal candidate will possess 4 to 7 years of experience in delive

A renowned IT consultancy in Greater London is seeking a passionate Service Designer to enhance user experiences. This role involves researching customer services, running creative workshops, and designing innovative user journeys. Ideal candidates will have expertise in service design techniques an

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

A leading IT consultancy in the United Kingdom is actively seeking a skilled Service Designer to enhance digital delivery via user-centered design methods. The ideal candidate should possess a robust understanding of systems thinking and experience in creating service blueprints and journey maps. Th

A leading financial services provider in Greater London is looking for a Service Designer to enhance customer banking experiences. If you have experience in financial services, even better.

A global consulting firm is seeking a Lead Service Designer to work in their Experience Design team in Greater London. Candidates should have a strong background in service design, client leadership, and the ability to work in remote/hybrid environments. This role involves leading service design pro

A government agency is seeking a senior content designer passionate about creating user-centred content.

A prominent financial institution is seeking a Service Designer for a 6-month FTC, based in London.

A leading digital services company is seeking a Contract Service Designer for a 6-month project based in the United Kingdom. The role involves designing user-centric services, collaborating with teams, and understanding public sector needs.

A leading financial services company in London is seeking a Service Designer for a 6-month fixed-term contract. The role involves shaping end-to-end services by leading design-led discovery and synthesizing insights. Candidates should have at least 5 years of service design experience and an outcome

As a Lead Service Designer in our Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. Mentor and develop service designers across grades, supporting performance management and career progression. Familiarity and commitment to

A leading UK bank is looking for a Service Designer for a 6-month fixed-term contract. This role involves crafting end-to-end services across various domains and requires a minimum of 5 years' experience in service design.

Experience in service design, with a user‑centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Manage multidisc

As a Lead Service Designer in our Experience Design team, you will shape end‑to‑end, future state services that are human‑centred, data‑informed, and AI‑ready. Familiarity and commitment to developing the skills needed to design services that make use of AI — working with technology and

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service

A leading talent acquisition agency is looking for a Senior Service Designer to join a dynamic team on a 3-month contract. This role requires 5 to 8 years of experience in delivering both digital and non-digital services.

This is your chance to use design to change how services work — and make a real difference. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact.

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. Experience in service design and a strong communication skill set are essential. Make a real difference to public services while working on impactful projects.

A digital transformation consultancy based in Greater London seeks a Service Designer to join their multidisciplinary team. The candidate will design and deliver innovative digital products and services, focusing on user-centred design and collaboration with various stakeholders.

Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. Desirable capability includes thought leadership in service design, experience working in full se

A consultancy in the public sector is seeking a lead service designer with strong end-to-end service design expertise. This role involves developing service blueprints and journey maps, leading data mapping, and ensuring designs meet technical constraints.

The customer service bot service immediately determines the goal of a client based on the chosen answers and suggests trying different efficient methods to find a solution. Create Customer Service bots for Facebook Messenger in minutes. This digital helper connects hotels directly with their guests

Working for a very high-growth, industry-leading digital business, the Senior Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Senior Service D

They are some of the first government services in the world that use ‘rules-as-code’ to bake legislation, policies and guidance into the services themselves, making complicated, opaque services like planning simpler and more transparent for everyone. To do this, we are building Plan✕ , an open

Get notified about new Service Designer jobs in. Senior / Lead Service Designer. Mentoring other designers and helping grow best practices in service design.

As our Service Designer, you’ll execute clearly defined service design tasks to secure delivery within scope, timescales, and established guidelines. You’ll be at the heart of transforming how we understand and solve customer problems, using service design to create meaningful, human‑centred c

A leading digital design consultancy in the United Kingdom is seeking a Senior Service Designer to support large-scale digital transformation projects. The ideal candidate will have over 4-5 years of experience in service design, particularly in public sector or consulting. Responsibilities include

A leading digital services consultancy is seeking a Senior Consultant in Service Design to lead strategic planning and manage relationships with senior stakeholders. Candidates should have a strong background in user-centered design and Agile methodologies, alongside experience improving services fr

As a Service Designer, you'll shape experiences that help customers manage their banking services easily and securely, with minimal friction. Service Designer - 6 Month FTC. You'll also be part of our wider design community, including the Service Design Community of Practice, where you can share lea

Capco is looking for a Senior Service Designer to help create customer‑centric products and services that drive meaningful change in financial services and energy. Senior Service Designer - Product & Experience. Translate user needs into concepts, service blueprints, and artefacts that align busin

Service Designer (6 Month FTC/Secondment) page is loaded## Service Designer (6 Month FTC/Secondment)locations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (13 days left to apply)job requisition id: 152971End DateThursday 02 April 2026**S

A high-growth digital business in the UK is seeking a Senior Service Designer to lead end-to-end service design across digital journeys and operational processes. The ideal candidate will have proven experience in complex service design projects and strong systems thinking capabilities.

The designer will work within a hybrid model, primarily based in London or Edinburgh, and will also serve as interim Service Design Lead. A leading credit health company in the UK is seeking a Principal Product Designer to lead its Upstream mission.

A leading global consultancy in the UK is seeking a Service Designer to join their Digital Excellence community. You will engage in the entire service design process, support clients in developing innovative products, and contribute to business growth through workshops and proposals.

Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate the impact of user-centric solutions. Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking

Expertise and deep knowledge of service design tools and methodologies, such as service blueprints, service mapping, systems thinking, journey mapping. As a Senior Service Designer, you will be responsible for:. Developing new service propositions for clients.

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We combine strategic thinking, customer‑centric service design, and agile engineering practices to acce

Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements and guidance. Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to