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You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement stra

Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Strong understanding of user‑centred design, systems thinking, and service design methods.

Consultant/Senior Consultant – Service Designer. Strong service design experience in consulting or design-led roles. Work that matters — influence services used nationwide.

Proven experience as a service designer, ideally within complex environments such as public services or large organisations. As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and

Producing service artefacts including service maps, blueprints, user journeys and operating models. Surfacing service pain points, risks and dependencies across people, process, technology and policy. Supporting the transition from insight and strategy into practical, deliverable service design.

Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus.

Are you a Service Designer who enjoys untangling complex services, aligning multiple stakeholders and designing practical solutions in environments where evidence, governance and real-world constraints matter?. We're looking for a Service Designer to join a consultancy-led delivery team supporting a

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals onlyWe are seeking an experienced SC Cleared Ser

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

Initial 3-Month Contract - Hybrid Working Location: BirminghamHays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. About the RoleAs a Senior Service Designer,. This is an excitin

SC Cleared Service Designer - Central Government (Contract).

Job title: Lead Service Designer. Strong hands‑on experience in discovery research, synthesis, systems mapping, and service blueprinting. A portfolio or case studies demonstrating practical application of service design to solve real business problems.

A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys and service models. This role involves leading service design efforts across Agile teams, defining strategies, and developing service blueprints. Candidates should have extensive experie

You will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Know how to carry out service audits and measure the performance of a service and able to make recommendations for improvements. Co-design approaches to bring different peop

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you

Service Designer - Remote - Circa £500 per day outside ir35 - Until end of march initally then 3 months rolling. Service Designer - Remote - Circa £500 per day outside ir35 - Until end of march initally then 3 months rolling. They require someone with extensive experience working in the Public Sec

A forward-thinking digital agency is seeking a Lead Service Designer to join their remote-first team in West Yorkshire. The ideal candidate has extensive experience in service design and user-centered design, with a strong background in GDS Service Standards.

Capco is looking for a Lead Service Designer to help us create customer‑centric products & services that drive meaningful change in finance. Lead Service Designer - Product & Experience. Lead Service Designer – Product & Experience.

Senior / Lead Service Designer. Mentoring other designers and helping grow best practices in service design. Get notified about new Service Designer jobs in.

A leading financial services institution is seeking a Senior Service Designer in London for a 12-month fixed-term contract. This role involves enhancing customer interactions and working in agile teams to shape services that optimize the user experience.

We’re looking for a Senior Service Designer to lead service design strategy and direction across complex problem spaces within BBC Product Group teams. This role is suitable for service designers who lead through judgement, influence and care for outcomes, and who are motivated by improving how se

A leading financial services group in the UK seeks a Senior Experience Designer to shape exceptional customer and colleague experiences across various touchpoints. The role involves designing end-to-end service experiences, conducting user research, and collaborating with teams to create innovative

A leading media and entertainment brand in the UK seeks a Lead Service Designer to own the design of customer journeys across sales and service. Ideal candidates bring expertise in journey mapping, service design methods, and collaboration with cross-functional teams. You will lead service design wi

As a Lead Service Designer, you’ll bring 8+ years of experience designing human-centred services that balance business value, technical feasibility, and user desirability. Champion and grow service design at NTT DATA UK – Advocate for the role of service and strategic design with clients and col

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

As a Service Designer, Your Role Will Include:. Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking for Senior Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major c

Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements

A leading media and entertainment company is seeking a Lead Service Designer to enhance customer experience through innovative service design methodologies. Candidates should have strong experience in stakeholder engagement, service blueprinting, and utilizing analytics tools like Usertesting and Ad

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Lead Service Designer – JPMorganChase. A strong

A leading media and entertainment brand is seeking a Lead Service Designer to own the design of customer journeys across sales and service experiences. The role includes leading teams, driving service design strategy, and improving service solutions. Ideal candidates will have experience in journey

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Provide guidance a

A leading media and entertainment brand is seeking a Lead Service Designer to shape customer journeys and service models across digital experiences. This role involves owning service design strategy, working with Agile teams, and improving processes through collaboration with cross-functional leader

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Expertise and deep knowledge of service design tools and methodologies, such as service blueprints, service mapping, systems thinking, journey mapping. As a Senior Service Designer, you will be responsible for:. Making complex product, service and operating systems easy to understand for clients and

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Collaborate with technical and operational teams to support service transition. Proven service desi

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. You will collaborate closely with the Service Design & Transition Team, programme teams and a wide range of stakeholders to develop service design concepts and ensure succe

This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals. A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. The

A leading media organisation in the United Kingdom seeks a Senior Service Designer to lead service design strategy across complex challenges. The role emphasizes collaboration with diverse teams to improve services used by millions. Successful candidates will have significant experience in designing

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. You will collaborate closely with the Service Design & Transition Team, programme teams and a wide range of stakeholders to develop service design concepts and ensure succe

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

Responsibilities include leading service design for public-sector services, developing service maps, and facilitating workshops. A leading consultancy in the UK seeks an experienced Service Designer for a 6-month contract to support a major digital transformation within central government.

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. SKILLS/EXPERIENCE OF THE SENIOR SERVICE DESIGNER. Work collaboratively with the Service Transition Team to ensure S

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.