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You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Are you a Service Designer who enjoys untangling complex services, aligning multiple stakeholders and designing practical solutions in environments where evidence, governance and real-world constraints matter?. We're looking for a Service Designer to join a consultancy-led delivery team supporting a

Proven experience as a service designer, ideally within complex environments such as public services or large organisations. As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and

Producing service artefacts including service maps, blueprints, user journeys and operating models. Surfacing service pain points, risks and dependencies across people, process, technology and policy. Supporting the transition from insight and strategy into practical, deliverable service design.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Understanding of accessibility, inclusive design, and the GDS Service Standard.

Consultant/Senior Consultant – Service Designer. Strong service design experience in consulting or design-led roles. Work that matters — influence services used nationwide.

Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus.

Initial 3-Month Contract - Hybrid Working Location: BirminghamHays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. About the RoleAs a Senior Service Designer,. This is an excitin

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals onlyWe are seeking an experienced SC Cleared Ser

A leading media and entertainment brand in the United Kingdom seeks a Lead Service Designer to create world-class customer journeys. This role entails leading the design of service models across sales and service experiences. The ideal candidate will have a proven record in service design and the ab

SC Cleared Service Designer - Central Government (Contract).

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

You will take ownership of service design activity across one or more services, shaping end-to-end experiences that meet user needs, business objectives, and government standards. SC Cleared Service Designer (Mid-Senior) - Central Government (Contract). Strong experience operating as a Service Desig

A leading technology service provider is seeking an experienced Service Designer to deliver efficient and timely service experiences. This full-time position is part of a vibrant team focused on making a positive impact through quality digital services.

As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital

Lead end‑to‑end service design across complex, AI‑enabled services spanning digital channels, assisted journeys and internal operations. Reimagine and evolve services where automation or AI can simplify journeys, improve outcomes or enable new service models. Deep, hands‑on experience delive

Job title: Lead Service Designer. Strong hands‑on experience in discovery research, synthesis, systems mapping, and service blueprinting. A portfolio or case studies demonstrating practical application of service design to solve real business problems.

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London. The role involves reviewing end-to-end service journeys, managing service design projects, and engaging with stakeholders to ensure successful outcomes.

A leading technology consulting firm in Greater London is seeking an experienced Senior Service Designer. The ideal candidate will have a strong background in service design and agile methodologies, as well as experience in the UK public sector. They will create service blueprints and lead design wo

We’re looking for a Senior Service Designer to lead service design strategy and direction across complex problem spaces within BBC Product Group teams. This role is suitable for service designers who lead through judgement, influence and care for outcomes, and who are motivated by improving how se

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. Ideal candidates will have a strong background in service design methodologies, experience managing projects, and excellent skills in Adobe CC and other design tools. This role involves enhancing customer e

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. This fully remote role will involve reimagining public services, leading design processes, and collaborating with cross-functional teams. Experience in service design and a strong communi

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley or Leeds. You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. You will collaborate closely with the Service Design & Transition Team, programme teams and a wide range of stakeholders to develop service design concepts and ensure succe

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

As a Lead Service Designer your key area of responsibility will be owning an end‑to‑end service strategy, leading design efforts from discovery through to execution, and coaching other designers in their portfolio. We are always looking for amazing talent who can contribute to our growth and del

Senior Service Designer (12‑Month FTC). As a Senior Service Designer, your role will include:. Researching and documenting current state services and experiences, and prototyping future state services.

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Provide guidance and mentorship to junior UX/Service Designers and advocate for service design principles across the organization. Proven experience as a Service Designer or Senior UX Designer, with a significant portion of this experience gained within the public sector or a related regulated indus

Proven experience as a Service Designer in digital delivery. Experience creating service blueprints, journey maps, and prototypes. Understanding of accessibility, inclusive design, and the GDS Service Standard.

You’ll join our growing Experience Design Team, reporting to the Head of Experience Design and collaborating with graphic designers, user researchers, and service designers. Interaction Designer - MI5 The Security Service - HEO. As an Interaction Designer at MI5, you’ll design intuitive, user-fr

A leading mobility solutions firm is seeking a Junior Service Designer for a contract role in London. The emphasis will be on providing support for EV services and market expansion projects. The ideal candidate should have experience with business analysis, service design, and conducting competitor

As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. UX Designer / User Experience Designer / UI Designer - Government. You are a confident and curious designer with a strong track record of shaping and delivering us

Designing service blueprints that detail the service processes and interactions. Working in agile, multi-functional teams alongside interaction designers, content designers, user researchers and wider product and engineering teams. No job description addedRole: Service Designer.

Deep, hands‑on experience delivering service design across a broad range of complex initiatives, with exposure to multiple service contexts and domains. Reimagine and evolve services where automation or AI can simplify journeys, improve outcomes or enable new service models. Lead end‑to‑end se

Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements and guidance. Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

We need a Contractor to join us as a Service Designer to provide support across two concurrent projects focused on EV services and EU market expansion. Support the creation of service design artefacts including journey maps, personas, and service blueprints. Junior Service Designer - Contract.

A financial services consulting company is seeking a Lead Service Designer to create customer-centric products and services, transforming the finance industry.

A leading UK tech consultancy is seeking a Service Designer to work on public sector projects. This role involves conducting user research, mapping customer journeys, and designing service blueprints. The role presents a unique opportunity for those passionate about service design in the public sect

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

A prominent technology company is seeking a Senior Service Designer to deliver high-profile digital products for major UK organizations.