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We are looking for a proactive and customer-focused Service Desk Analyst to join our strong IT team. Providing first- and second-line IT technical assistance, training and advice on the operational support of PCs, Printers and other associated hardware, either in person, by telephone, by email or vi

Set up and configure laptops, desktops, and mobile devices.

In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research. Act in an advisory ca

The Band 4 IT Service Desk Analyst plays a key role in delivering high-quality frontline IT support across the Trust. This includes resolving hardware, software, and access problems, escalating complex issues when required, and contributing to the smooth operation and continual improvement of the IT

The successful candidate will join a large team, working on a Help Desk offing IT Support.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for

Principal Service Desk Analyst - Doxford, SR3 3XPPositionPrincipal Service Desk AnalystReports to: Service Support ManagerMain purpose of the positionArriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more than 2. The Principal

Based in Leeds, Monday to Friday hybrid role.Provide end user support and triage incidents in a timely and professional manner.Troubleshoot and support Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM / Intune, and DFS folder permissions in SharePoint.Apply network

Service Desk Analyst - Up to £30,000I am currently seeking a Service Desk Analyst to be based fully on-site in the Cheltenham area. The right Service Desk Analyst will be part of a small IT team and will have skills in 1st/2nd line IT Support. Benefits of Service Desk Analyst Include:25 days holida

Service Desk Analyst - 6-Month Contract, 100% on-site in East Sussex, starting ASAP. Experience: Proven background in a service desk or IT support environment, hands-on experience with ITSM tools, proficiency in supporting Microsoft Windows and Office 365, familiarity with Active Directory functions

Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37. The successful candidate will join a large team, working on a Help Desk offing IT Support.

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata). Goaco is a Digital Software Consultancy and we are currently looking for a motivated and

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

IT Service Desk Analyst - L2 Support - onsite. Facilitating walk-ups ServiceDesk and utilizing incident knowledge base platform (Service Now). The IT Field Services Support Specialist is based in our London office and supports UK and International users through walk-up desk, email, telephone, and re

The Service Desk Analyst services shall be responsible for the following. Manage and maintain Service Desk jobs assigned by Service Desk Manager. Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP1

I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. IT Service Desk Analyst – Global Law Firm. Legal Services, Law Practice, and Professional Services.

IT Service Desk Analyst - 1st Line Support. In this role, youll provide first line IT support as part of a wider service desk team, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. Youll monitor and respond to service desk tickets, troubleshoot h

Manage and maintain Service Desk jobs assigned by Service Desk Manager. Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all b

Sound knowledge of Service Desk and Asset Management software. Excellent organisational skills to manage multiple open incidents/service requests and call backs. Report as necessary on performance against agreed service level targets, objectives, timescales or standards.

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role

What You’ll Do: L2 Service Desk Analyst. What We’re Looking For: L2 Service Desk Analyst. You’ll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and ensuring customers receive an excellent level of service in line with SLAs.

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer based in Leeds — Monday to Friday hybrid role; provide end user support. Provide end user support and triage IT issues as part of a Service Desk team.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Joining a large professional services firm, you will provide support across multiple jurisdictions, being the first point of contac

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day operations for end users. Experience in a similar IT support or service desk role. Familiarity with Active Directory and remote desktop support tools.

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Previous Service Desk experience. Resolving Incident & Service Requests in accord

Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all breaches as necessary to the Service Desk Manager. The Service Desk Analy

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Service Desk Analyst – Remote (UK) | Codestone. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and serv

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

We are seeking a dedicated and customer-oriented Service Desk Agent to join our team. The Service Desk Agent will act as the first point of contact for all IT-related inquiries and will play a crucial role in maintaining high levels of customer satisfaction. Collaborate with other IT teams / resolve

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To log all calls on the Service Desk toolset.

Service Desk Analyst - Bristol. The Service Desk Analyst will provide 1st line (and some 2nd line) support via phone, email, or face-to-face, working to set SLA targets. This role is suitable for candidates with experience in a 1st line support role or those with customer service backgrounds and an

Service Desk Application Support Analyst – an excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and exp

Our client, a reputable manufacturer based in the North East, is seeking a proactive 1st Line Service Desk Analyst to join their internal IT function. Experience in a similar 1st line or service desk role. Act as the first point of contact for IT support queries via ServiceNow.

Day-to-day, you’ll be responsible for answering calls, chats and service requests received to the Service Desk to the required standards. Job Title: Service Desk Analyst. At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service

Get notified about new Service Desk Analyst jobs in. Service Desk Analyst - Bristol at Experis UK. Experience in a 1st line support role or a background in customer service with an interest and knowledge of IT areas (Networking, Windows desktop environments, M365).

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. We have a great opportunity for a Service Desk Analyst, to work on a temporary basis,. Assist with the prepar

Provide a Single Point of Contact (SPOC) Service Desk for the client users to raise Incidents and Requests which are directed to the Service Now platform instance via the channels of Telephony, Email and Portal. Inform the necessary Service Management Stakeholders (as defined under the Service Escal

Provide consistently, excellent levels of customer service.

Sound knowledge of Service Desk and Asset Management software. Provide 1st line support relative to Incident Management process; initial assessment of all Incidents & Service Requests; make first attempt at incident resolution and/or refer to 2nd/3rd line support. To provide a single point of contac

Service Desk Analyst - Up to £30,000. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kin

Position: IT Service Desk Analyst – 1st Line. These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas. Previous service desk / IT experience desirable but not necessary.

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Fou

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. Our client's team needs a dedicated professional to provide first-line tech

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. Manage all support activities in accordance with the Service Desk processes and procedures, ensuring all service-led measurements are met. Ability to maintain a high standard of customer service within a busy S