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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer (Design System) in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms., • Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals., • Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms., • Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency., • Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles., • Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes.What you'll bring:, • Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications., • Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems., • Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance, • Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We are seeking a Procurement Manager to join our Corporate & Business Procurement team. Reporting into the Head of CSG Procurement, you will implement the procurement strategy on Customer Experience across SKY UK & Ireland, partnering with key suppliers and senior stakeholders, you will help SKY bring their customers the joy of a better experience. What You'll Do: • Lead the way: Help to develop and deliver the sourcing strategy for contact centres, using your commercial knowledge and Sky's global reach to get the best deals and partnerships.", • Negotiate big deals: Manage major agreements with key suppliers, making sure they fit with Sky's long-term goals and targets. ", • Find savings: Analyse spending, spot opportunities to save, and develop smart sourcing strategies to achieve cost savings and drive efficiency across your spend area.", • Build relationships: Create and manage strong relationships with internal stakeholders and key suppliers.", • Manage risk: Stay ahead of industry trends, market changes and handle potential risks.", • Work across teams: Partner with colleagues across Europe and the wider Sky Group (including Italy, Germany) and with our Comcast US counterparts." What You'll Bring:, • Category Management: Demonstrable experience in category management processes, ideally with some exposure to Servies and/ or Offshoring categories., • "Desire to Succeed: An ambitious and highly motivated individual, keen to develop your knowledge in a specialised category and become a recognised expert., • "Negotiation Skills: Confident leading or supporting negotiations on complex deals covering the elements of commercial, service, and contract terms., • Team player: Excellent at building relationships with different teams across the globe, and with proven experience of supplier relationship management., • Results-focused: Driven to achieve cost savings and make things more efficient and improve the suppliers' performance to our customers. The Rewards: There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications.

✈️ Join Our Award-Winning Cabin Crew Team in London Luton! Are you looking for a job that’s anything but ordinary? Dream of working while traveling, meeting new people, and being part of a dynamic, growing team? Your journey starts here — Wizz Air is hiring Cabin Crew members in London Luton! Why Choose Wizz Air? We fly to 200+ destinations across 50+ countries, and we’re still growing! Our Cabin Crew team is based in more than 40 cities across 14 countries, offering a truly international and vibrant work environment. What You'll Be Doing: • Ensure passenger safety and deliver exceptional in-flight service, • Handle onboard sales and cash management, • Represent Wizz Air with warmth, energy, and professionalism, • Embody our core values: Dedication, Inclusivity, Positivity, and Integrity, • Get paid and contracted from day one of training What We’re Looking For: • 18+ years old, • Minimum high school education or equivalent, • Fluent in spoken and written English, • Valid passport (with at least 6 months validity), • Right to live and work in the UK (British Passport, Visa, Pre-/Settlement Status), • Able to swim and reach 210 cm on tiptoes, • No visible tattoos or piercings when in uniform, • Willing to live or relocate within 90 minutes of Luton What We Offer: • Competitive salary and benefits, • Free Cabin Crew training, • Paid holidays, social security & work insurance, • Free and discounted flights, • Career development in one of Europe’s fastest-growing airlines, • Flexible or fixed rosters (5 days on / 3 days off), • No layovers – enjoy work-life balance at home, • Fun team events and opportunities to work across bases or on special/VIP flights 📍 Recruitment Day – What to Know: • Come dressed in business attire, • Bring your passport and (if applicable) Visa/Settlement Share Code, • Bring a printed English CV with photo, • Be punctual and ready for a full-day selection process Ready to take off with us? Apply now and start your sky-high career at Wizz Air! #WizzAir #CabinCrew #FlightAttendant #AviationJobs #LondonLuton #JoinTheCrew

Support junior engineers and contribute to collaborative team delivery. Degree/HNC/HND in Civil, Mechanical, Electrical or ICA Engineering (or eq. An opportunity for an experienced Project Engineer to support the delivery of.

HGV Class 2 Driver / Refueller / Shunter.Shifts: 4 on / 4 off, 05:30 17:30.Driver / Refueller / Shunter Role Summary.You must hold a HGV Class 2 licence or a vaolid ADR and have a maximum of four jobs over five years for airport referencing.Looking for someone with recent experience in a driving ca

This role, based in Stafford, involves nationwide travel and requires extensive site engineering experience, along with technical leadership skills.

Automotive Parts Advisor – Heathrow Airport Hounslow Monday to Friday, 08:00am – 4:30pm Step in and keep Heathrow’s parts moving at full throttle! Are you an experienced automotive parts professional looking to take your career to the next level? Join a modern, fast-paced workshop at Heathrow Airport as an Automotive Parts Advisor, where your technical expertise and customer service skills will make a real impact. Automotive Parts Advisor -What You’ll Do: Provide exceptional service to clients, including order processing, quotations, and sourcing parts locally and internationally Maintain accurate inventory, perform cycle counts, and handle returns Work with internal systems and Excel to manage sales orders, invoices, and KPIs Assist in picking, receiving, transferring, and putting away parts in the warehouse Follow Standard Operating Procedures (SOPs) while maintaining a professional appearance and reliability Automotive Parts Advisor -What You’ll Need: Automotive parts experience is essential coupled with a full UK drivers licence 3–4 years’ experience in warehouse, wholesale, or customer service Mechanical/technical aptitude with knowledge of automotive or industrial parts Strong computer skills, Ability to operate warehouse equipment (forklift, pallet jack) (desirable) Self-motivated, detail-oriented, and able to thrive in a fast-paced environment Automotive Parts Advisor -Hours & Benefits: Monday to Friday, 08:30am – 4:0pm Work in a modern, high-energy workshop environment with a supportive team If you have the skills, passion, and drive to keep parts moving and customers happy, this is your opportunity to accelerate your career in automotive parts! Be the engine behind our parts operations – apply today!- Apply now to join the team

Fleet Support Coordinator (Fixed Term Contract – 12 Months) The Opportunity We are looking for a Fleet Support Coordinator to join our team and play a vital role in ensuring fleet availability and operational efficiency. You will support seamless communication, excellent customer service, and effective fleet management in a fast-paced 24/7 environment. Key Responsibilities Provide telephone support to clients, managing fleet availability and recovery plans. Handle and resolve breakdowns, incidents, defect reports, and service status updates. Investigate aircraft delays and communicate findings to clients. Monitor and coordinate SLA recovery plans, ensuring timely client notifications. Escalate safety incidents and operational risks to the Lead Fleet Coordinator or Call Centre Manager. Liaise with clients regarding vehicle status, maintenance schedules, and repairs. Process and allocate jobs in SAP, including creating service requests and raising purchase orders. Coordinate with suppliers, subcontractors, and manufacturers on repairs and warranty claims. Maintain accurate records of fleet movements, repairs, and service costs. Promote a safe work environment by reporting hazards, incidents, and near-misses. Skills, Experience & Behaviours Previous customer service or call centre experience. Strong understanding of fleet management, vehicle maintenance, and workshop operations. Familiarity with SAP systems and customer service operations in a logistics environment. Experience in a client-focused role within the vehicle maintenance or aviation sector. Proficient in Microsoft Office (Excel, Word, Outlook) with strong organisational skills. Proactive, self-motivated, and able to prioritise tasks effectively. A team player with strong communication and problem-solving skills. Client-focused with a detail-oriented and professional approach. Why You Will Enjoy Working With Us Competitive salary and benefits package. Opportunities for career progression within a growing company. A dynamic, team-focused work environment that prioritises safety and quality service. Benefits 6% employer pension contribution. 3x salary Life Assurance. Private medical coverage. Employee Assistance Programme (EAP). About Our Client: We are a global leader in vehicle maintenance solutions, committed to safety, reliability, and excellence. Our core values are passion, integrity, accountability, and open-mindedness. Working Hours / Shift Pattern Split Day & Night Shifts: Week 1 – Days 05:30–17:30 or 06:00–18:00 Week 2 – Nights 17:30–05:30 or 18:00–06:00 Week 3 – Days 05:30–17:30 or 06:00–18:00 Week 4 – Nights 17:30–05:30 or 18:00–06:00 Location: London Heathrow Airport

B1/ B2 Licensed Aircraft Engineer Location: London Luton Airport (LU2 9NW) Job Type: Full-time, Permanent Working Hours: 4 on / 4 off shift pattern (40 hours per week) About Our Client Our Client is a widely recognised leader in the General (Private) Aviation industry. Renowned for their commitment to excellence, they pride themselves on delivering the highest standards of customer service. They are dedicated to employing only the very best individualsthose who share a passion for quality, professionalism, and exceptional client care. They are currently recruiting two Licensed Engineers to join their established and reputable Engineering team at their Luton base. This is an exciting opportunity for motivated individuals to join a team of skilled Engineers and Mechanics, delivering exceptional scheduled and unscheduled aircraft maintenance services to a prestigious clientele. The Role The successful candidate will: Be responsible for line and base maintenance under Part 145. Certify aircraft within your approval limits. Oversee maintenance activities to ensure safety and compliance. Handle enquiries from customers and crew professionally, managing issues through to completion and providing feedback as the first point of contact. Working Hours The Luton base operates 7 days per week, 365 days per year, with opening and closing hours based on customer requirements. Average working week: 40 hours, on a 4 on / 4 off shift pattern. Standard shift: 07:00 19:00 (11 hours) with a 30-minute unpaid break. Initial induction training: Monday to Friday. Overtime: as required, agreed with the Hangar Superintendent or Engineering Manager (payment or lieu time options available). Flexibility required to meet business needs, including occasional alternative hours or travel to other locations. Candidate Requirements The ideal candidate will have: UK Part-66 B1 and/or B2 License (type ratings on Bombardier Challenger 300/350; 604/605 or Global preferred). Experience in Corporate/Private Aviation. Strong interpersonal and communication skills. Flexibility to work shifts, weekends, and travel as needed. Full UK driving license. 5-year checkable history to obtain an airport ID pass. Ability to work under pressure, multi-task, and maintain professionalism at all times. Strong organisational skills, leadership, and the ability to coordinate effectively across teams and departments. High level of self-motivation, initiative, and integrity. Proficiency in general computer and administration skills (Microsoft Office essential). Quick thinking and adaptability to meet the unique demands of private aviation. Sponsorship may be available for the right candidate, subject to license requirements. Remuneration Competitive basic salary, dependent on number of relevant types held. Additional allowances paid for shift work and C Certification privileges (if applicable). Benefits Enhanced annual leave entitlement (dependent on shift pattern and pro-rated during first year). Holiday Purchase Scheme. Birthday Day off. Staff rewards card (discounts). Private medical cover (single). Retirement management savings plan (employee contribution 4%, employer contribution 9%). Onsite parking. Full uniform provided. TPBN1_UKTJ

HGV Class 2 Driver / Refueller / Shunter Location: Luton Airport £29,500 rising to £31,168 after probation Shifts: 4 on / 4 off, 05:30 – 17:30 Driver / Refueller / Shunter Role Summary You must hold a HGV Class 2 licence or a vaolid ADR and have a maximum of four jobs over five years for airport referencing. Looking for someone with recent experience in a driving capacity. We are currently recruiting for a HGV Class 2 Driver / Refueller / Shunter to join our client’s team at Luton Airport. This varied role is essential in supporting the Ground Support Equipment (GSE) operation, ensuring vehicles and equipment are safe, fuelled, and ready for use. You will be responsible for refuelling vehicles and equipment, carrying out essential checks (oil, water, hydraulic fluids, battery water top-ups), and moving vehicles between locations. The role also involves supporting workshop technicians with general duties, collecting and delivering parts, assisting with inspections, and maintaining accurate records to ensure compliance with safety and environmental standards. HGV Class 2 Driver / Refueller / Shunter Key Terms of Employment Salary £29500 rising to £3168 after probation Shifts: 4 on / 4 off, 05:30 – 17:30 (12-hour shifts) Training Period: Monday – Friday, 08:00 – 16:30 Contract Type: Full-time, permanent Essential Requirement: Full UK driving licence HGV Class 2 Driver / Refueller / Shunter About You Full valid UK Driving Licence (essential) LGV Class 2 licence (essential) ADR Certificate / hazardous loads knowledge (advantageous) Flexible and reliable with strong awareness of safety procedures Ability to work both independently and as part of a team in a fast-paced environment HGV Class 2 Driver / Refueller / Shunter Key Responsibilities Refuel vehicles and equipment, recording fuel quantities, fleet numbers, hours run, and mileage Carry out daily checks: oil, water, hydraulic fluids, and EV battery distilled water top-ups Shunt and ferry vehicles safely across airport locations Assist GSE Technicians with preparatory work and general workshop duties Collect and deliver spare parts as required Support with inspections and ensure records are kept accurately Quarantine and report defective tools or equipment Maintain workshop vehicles in good order Use the company time scanning system correctly and report any issues promptly HGV Class 2 Driver / Refueller / Shunter What’s on Offer Competitive Salary: Shift Pattern: 4 on / 4 off, 05:30 – 17:30 Enhanced overtime rates Discounted food and drinks Life assurance benefit Exciting opportunity to work at a major UK airport, supporting the Ground Support Equipment team Employee discount Free parking- On-site parking Sick pay Store discount If you’re an experienced driver looking to build a career with a leading employer at Luton Airport, this is your opportunity to take your career to new heights. Ready to elevate your career? Apply now

B1 Licensed Aircraft Engineer Location: London Luton Airport (LU2 9NW) Job Type: Full-time, Permanent Working Hours: 4 on / 4 off shift pattern (40 hours per week) About Our Client Our Client is a widely recognised leader in the General (Private) Aviation industry. Renowned for their commitment to excellence, they pride themselves on delivering the highest standards of customer service. They are dedicated to employing only the very best individuals—those who share a passion for quality, professionalism, and exceptional client care. They are currently recruiting two Licensed Engineers to join their established and reputable Engineering team at their Luton base. This is an exciting opportunity for motivated individuals to join a team of skilled Engineers and Mechanics, delivering exceptional scheduled and unscheduled aircraft maintenance services to a prestigious clientele. The Role The successful candidate will: Be responsible for line and base maintenance under Part 145. Certify aircraft within your approval limits. Oversee maintenance activities to ensure safety and compliance. Handle enquiries from customers and crew professionally, managing issues through to completion and providing feedback as the first point of contact. Working Hours The Luton base operates 7 days per week, 365 days per year, with opening and closing hours based on customer requirements. Average working week: 40 hours, on a 4 on / 4 off shift pattern. Standard shift: 07:00 – 19:00 (11½ hours) with a 30-minute unpaid break. Initial induction training: Monday to Friday. Overtime: as required, agreed with the Hangar Superintendent or Engineering Manager (payment or lieu time options available). Flexibility required to meet business needs, including occasional alternative hours or travel to other locations. Candidate Requirements The ideal candidate will have: UK Part-66 B1 and/or B2 License (type ratings on Bombardier Challenger 300/350; 604/605 or Global preferred). Experience in Corporate/Private Aviation. Strong interpersonal and communication skills. Flexibility to work shifts, weekends, and travel as needed. Full UK driving license. 5-year checkable history to obtain an airport ID pass. Ability to work under pressure, multi-task, and maintain professionalism at all times. Strong organisational skills, leadership, and the ability to coordinate effectively across teams and departments. High level of self-motivation, initiative, and integrity. Proficiency in general computer and administration skills (Microsoft Office essential). Quick thinking and adaptability to meet the unique demands of private aviation. Sponsorship may be available for the right candidate, subject to license requirements. Remuneration Competitive basic salary, dependent on number of relevant types held. Additional allowances paid for shift work and C Certification privileges (if applicable). Benefits Enhanced annual leave entitlement (dependent on shift pattern and pro-rated during first year). Holiday Purchase Scheme. Birthday Day off. Staff rewards card (discounts). Private medical cover (single). Retirement management savings plan (employee contribution 4%, employer contribution 9%). Onsite parking. Full uniform provided

Red Sky Personnel is recruiting for a.

Were looking for ambitious individuals with the drive to succeed to join our dynamic field sales team as a Sky Field Sales Representative.

Motor Parts Advisor / Parts Technician.Hours: MondayFriday, 08:0016:30.Contract: Full-Time, Permanent.Automotive Parts Advisor/ Stores Person: The Opportunity.Parts Technician / Parts Advisor.This is an exciting opportunity to join a well-established, rapidly expanding operation supporting ground ha

Were looking for ambitious individuals with the drive to succeed to join our dynamic field sales team as a Sky Field Sales Representative.

Slinger / Confined Space Operative.Our client is seeking an experienced Confined Space Operative with a valid Slinger/Signaller ticket to support ongoing works on site.The role involves working within confined environments and sup.

About the RoleAs a Health Care Field Supervisor, youll be at the heart of delivering safe, high-quality, and person-centred care across our services.This is a hands-on, dynamic role that mixes office-based planning with field-based visits, giving you the chance to get out and about, meet clients, an

As a Sub Agent, you will be responsible for the day-to-day management of civil engineering works on small to medium projects, or for supporting the Site Agent and Project Manager on larger schemes.You will coordinate site activities, manage subcontractors, and ensure works are delivered safely, to p

At Uniquely, we believe your potential is limitless.Were looking for ambitious individuals with the drive to succeed to join our dynamic field sales team.You dont need previous experience just a willingness to learn, a great attitude, and a competitive edge.We recruit for attitude and train for suc

A Tier 1 civil engineering contractor is seeking an experienced.You will take full responsibility for site delivery, ensuring works are completed safely, on programme, to specification and with strong commercial performance.Working closely with the Project Manager, Engineers and Quantity Surveyors,

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Ecologist Construction & Infrastructure Projects.Permanent | Full-Time | 45 hours per week.This role plays a key part in helping delivery teams manage ecological risk proactively, maintain compliance with environmental legislation, and deliver projects in a sustainable and responsible way.You wi

Were looking for ambitious individuals with the drive to succeed to join our dynamic field sales team as a Sky Field Sales Representative.

Site Engineer Water Infrastructure.Regional projects (initial focus: East London).An established civil engineering contractor operating within the UK water sector is seeking a Site Engineer to support the delivery of complex water infrastructure and utility schemes.The role will involve working on

About the RoleAs a Service Manager (Supported Living), you will be responsible for delivering a high-quality, CQC-compliant supported living service across allocated supported living houses.You will lead and support Support Workers, ensure care planning and risk management are robust, and maintain s

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At Uniquely, we believe your potential is limitless.Were looking for ambitious individuals with the drive to succeed to join our dynamic field sales team.You dont need previous experience just a willingness to learn, a great attitude, and a competitive edge.We recruit for attitude and train for suc

We are seeking a Sub Agent to support the management of small to medium civil engineeringprojects, or assist on larger schemes.You will ensure projects are delivered to client objectives while maintaining high standards of health & safety, quality, environmental compliance, and cost control.Manage c

A leading tech company based in Greater London is seeking a Network Security Engineer to manage security solutions and collaborate with network teams.The role involves troubleshooting, reviewing security policies, and liaising with vendors to enhance security measures.The ideal candidate should have

Red Sky Personnel are seeking an experienced Ganger to oversee a gang on a civil engineering project in the Thornton Hough area.

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An established Tier 1 civil engineering contractor is seeking an experienced.You will provide senior site engineering support across one or multiple projects, overseeing setting-out activities, supervising Site and Junior Engineers, and ensuring works are delivered safely, accurately, and to specifi

A leading media and telecommunications company based in the UK is looking for a Software Engineer specializing in Scala to design and implement scalable APIs and backend services.You will take ownership of services, optimize performance in cloud environments, and collaborate with data scientists and

B1/ B2 Licensed Aircraft Engineer.London Luton Airport (LU2 9NW).Our Client is a widely recognised leader in the General (Private) Aviation industry.Renowned for their commitment to excellence, they pride themselves on delivering the highest standards of customer service.They are dedicated to employ

A leading media organization is looking for a Lead Service Designer to enhance customer journeys and service models.This role involves leading service design across Agile teams, developing strategies that meet customer needs, and integrating accessibility standards.The ideal candidate will have prov

Ecologist Construction & Infrastructure Projects.Permanent | Full-Time | 45 hours per week.This role plays a key part in helping delivery teams manage ecological risk proactively, maintain compliance with environmental legislation, and deliver projects in a sustainable and responsible way.You will

A leading media company in the UK seeks an innovative IAM specialist to design, develop, and implement robust identity management solutions.You will collaborate closely with teams to ensure compliance with security standards while employing a proactive approach to technology upgrades.Ideal candidate

A leading media company in the United Kingdom is searching for a Lead Product Designer to create world-class customer experiences in their digital team.This role involves driving design strategy, leading Agile teams, and ensuring delivery aligns with brand standards.The ideal candidate will possess

Red Sky Personnel is recruiting for a.