A proactive management approach to handling their own portfolio with excellent diary management whilst maintaining own KPI's and SLA's. * Proactive review of claims ensuring they are realistically ...
Proven ability to deliver against financial budgets and SLA targets * Ability to solve problems and work on multiple tasks. Excellent analytical skills * Strong interpersonal skills and extremely ...
Manage all inbound queries promptly and efficiently allocated agency support agencies effectively, and within agreed SLA's. * Required to handle and assist enquiries from owners and directors, to ...
Having excellent organisational skills and ability to work to stringent customer service SLA's and KPI's * Demonstrating confidence and the ability to communicate clearly and effectively * Showing ...
Ensure all contacts are responded to within SLA. * Maintain the brand tone of voice. * Create opportunities to engage with customers positively promoting the brand and prod... ZIPC1_UKTJ