Sla jobs in Ellesmere PortCreate job alerts

Keep aligned with the IT Service Model, ensuring delivery against any agreed SLA's. * Investigate, analyse and document reported defects, this might include using SQL select statements and offer ...

Implementation, configuration, and maintenance of security technologies, ensuring adherence to SLA and KPI targets. * Provide daily cybersecurity guidance and support t... ZIPC1_UKTJ

... SLA compliance. Requirements: • Native/almost native German; additional European language is a plus. • Excellent customer service and IT troubleshooting skills. • Ability to work shifts and be ...

Ensure all contacts are responded to within SLA. * Maintain the brand tone of voice. * Create opportunities to engage with customers positively promoting the brand and prod... ZIPC1_UKTJ