Sla jobs in High Wycombe

Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent ...

Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent ...

Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent ...

To work with our vendors to log service tickets and follow up on incidents to ensure we are meeting SLA`s for service. * Responsible to be a resource for the Project Ops team where required (hardware ...

They will work towards achieving their own targets as well as customer SLA's. Service level agreements are agreed and set with our customers and must be achieved. Service Engineers will work closely ...

West London The successful candidate will: · Oversee the estates teams and take on responsibility for line management of supervisors · Ensure agreed SLA's and KPI's are consistently met, and ...

Organise pre-onboarding preparation in line with the company's process and SLA providers. * Performs the administration activities related to the start of the employee. * Deliver the welcome session ...

Ensure that all reported technical issues are dealt with efficiently and professionally ensuring that they are recorded accurately and resolved within agreed SLA's * Monitor call queues to ensure ...

You will be taking full ownership and responsibilities for delivering services to their customer base in line with agreed SLA's, and you will receive full training on the specific software product ...

Liaising with corporate clients to ensure that their Instructions and SLA's (Service Level Agreements) are being managed, and updating them on progress at key stages of the process. * Contacting ...

Responsibilities: • Work and meet SLA's against assigned trouble tickets via a directed workflow. • First line touch point for hardware troubleshooting and technical issues. • Perform regular ...

Organise pre-onboarding preparation in line with the company's process and SLA providers. * Enhance the new employees' onboarding experience through welcoming communication with clear instructions ...

Manage incident and request tickets ensuring established SLA's are met * Providing support to our clients * Help the Helpdesk Management Team with continued business improvements * Provide support to ...

Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements.* COINS (Finance, Commercial, Customer Services)* Workday (Human Resources

... SLA's and escalating complex technical/digital issues to senior team members as required. In addition, responsibilities will include: * Escalating hardware related issues to vendors and POS software ...

Purpose of the RoleWith a growing client base, this business now requires a new Technical Estimator to create and issue remedial quotations within business SLA. This role is suitable for either an ...

Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld * Collaborate with 3rdparties when required, ensuring all problems are dealt with swiftly * Receive and ...

The position holder will play a direct role in this future success, providing valued and new clients with remedial quotations within the business SLA. Suiting either an experienced HVAC estimator or ...

You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. * Collaborate with the operations manager to address ...

Adhering to SLA's and Operational Level Agreements. * Inspiring the data teams to provide the highest level of quality to customers. This is a great opportunity to join a growing and successful ...

To proactively monitor incidents are passed over to the support teams and ensure where possible they are resolved within SLA. * When required, pass calls over to a contracted third party and manage ...

... SLA's. You will work side by side with the Cyber Detect Team. Cyber Detect manage all security alerts undertaking triage analysis and technical incident response. Incident readiness is the first step ...

Adhering to SLA's * General admin Ideal Candidate * Strong customer service experience * Strong attention to detail * Team player * Experience in a regulated environment would also be desirable

Paraplanners with experience of working towards SLA targets would be beneficial * You should hold full Level 4 Diploma qualification in Financial Planning * Must have strong attention to detail and ...