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  • Workshop Manager
    Workshop Manager
    5 days ago
    £30000–£40000 yearly
    Full-time
    Chigwell

    Role Overview The Workshop Manager will be responsible for managing all aspects of workshop operations, from customer bookings and vehicle workflow management through to technician supervision, quality control, invoicing and compliance. The successful candidate will play a key role in ensuring the workshop operates smoothly, jobs are completed efficiently, customers receive excellent service, and the business continues to grow. This role requires a strong understanding of vehicle servicing and repairs, excellent organisational skills, commercial awareness, and the ability to lead and motivate a team. Workshop Operations & Management • Oversee daily operation of MOT, servicing and repairs., • Manage workshop workflow to ensure vehicles are booked in, progressed and completed efficiently., • Allocate jobs to technicians based on workload and deadlines., • Monitor productivity, labour efficiency and turnaround times., • Ensure all work is completed to a high standard and in line with manufacturer guidelines and industry best practices., • Carry out final quality checks where required before vehicles are returned to customers., • Identify opportunities to improve workshop processes and customer experience. Customer Service & Relationship Management • Act as the main point of contact for customers throughout the repair and servicing process., • Provide professional advice regarding vehicle maintenance, repairs and recommendations., • Communicate clearly with customers regarding diagnosis, costs, progress updates and completion times., • Handle customer queries, concerns and complaints professionally and promptly., • Build strong relationships with repeat customers and ensure a high level of customer satisfaction., • Ensure customers receive transparent explanations of work required and completed. Booking, Scheduling & Workflow Control • Manage all workshop bookings, MOT appointments, servicing schedules and repair jobs., • Plan daily and weekly workshop capacity., • Prioritise urgent repairs while maintaining efficient workflow., • Coordinate MOT slots, diagnostics, servicing and repair requirements., • Ensure customers are kept informed of appointment changes or delays. Estimates, Invoicing & Commercial Management • Prepare estimates and quotations for repairs and maintenance work., • Gain customer authorisation before additional work is carried out., • Manage job cards, invoices and payment processes., • Ensure accurate recording of parts, labour and additional charges., • Monitor workshop profitability and identify opportunities to improve revenue., • Work with suppliers to ensure competitive pricing and availability of parts., • Monitor outstanding payments and support effective financial control. Health & Safety, Compliance & Standards • Ensure the workshop operates safely and complies with all relevant health and safety regulations., • Maintain a clean, organised and professional working environment., • Maintain compliance with MOT standards and industry regulations., • Ensure tools, equipment and machinery are maintained and fit for purpose. Stock, Equipment & Supplier Management • Monitor workshop stock levels, consumables and commonly used parts., • Order parts and manage relationships with suppliers., • Ensure efficient use and maintenance of workshop equipment., • Manage external suppliers, recovery companies and specialist repair partners when required. Skills & Experience Required • Previous experience managing an automotive workshop., • Strong knowledge of vehicle servicing, repairs and diagnostics., • Experience working with technicians and managing workshop workflow., • Excellent customer service and communication skills., • Ability to manage multiple jobs and priorities in a busy environment., • Commercial understanding of workshop operations, labour sales and profitability., • Strong organisational and administrative skills., • Ability to use workshop management systems, booking software and invoicing systems., • Previous experience within an MOT testing environment., • MOT Tester qualification is preferred., • Experience with diagnostic equipment and modern vehicle technologies.

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  • IT Quality and Testing Professional
    IT Quality and Testing Professional
    1 month ago
    Full-time
    London

    Job Title: IT Quality and Testing Professional Salary: £42,000 per annum Location: Suite 6.03, 1 Harbour Exchange Square, London, England, E14 9GE Company: ENRIGIN (EUROPE) LIMITED Employment Type: Full-time, Permanent IT Quality and Testing Professional ENRIGIN (EUROPE) LIMITED is seeking a highly motivated and detail-oriented IT Quality and Testing Professional to join our growing team in London. This role is responsible for ensuring the quality, reliability, security, and performance of software applications and IT systems through comprehensive testing, quality assurance processes, and continuous improvement initiatives. Key Responsibilities • Develop, maintain, and execute detailed test plans, test cases, and testing strategies for software applications and IT systems., • Conduct functional, integration, system, regression, performance, and user acceptance testing., • Identify, document, track, and manage software defects and collaborate with development teams to ensure timely resolution., • Perform quality assurance reviews throughout the software development lifecycle., • Analyse system requirements, technical specifications, and business requirements to ensure comprehensive test coverage., • Support automated testing initiatives and contribute to the development of testing frameworks and scripts., • Monitor system performance and reliability, identifying potential risks and areas for improvement., • Verify compliance with internal quality standards, security requirements, and industry best practices., • Produce testing reports, quality metrics, and recommendations for stakeholders and senior management., • Collaborate with software developers, business analysts, project managers, and external partners to deliver high-quality solutions., • Participate in continuous process improvement activities to enhance testing efficiency and software quality. Requirements • Bachelor's degree or equivalent qualification in Computer Science, Software Engineering, Information Technology, or a related field., • Minimum 3 years of experience in software testing, quality assurance, or IT quality management., • Strong understanding of software development life cycles (SDLC) and testing methodologies., • Experience with manual and automated testing tools and frameworks., • Knowledge of defect tracking and test management tools., • Familiarity with web applications, APIs, databases, and cloud-based systems., • Strong analytical, problem-solving, and troubleshooting skills., • Excellent attention to detail and commitment to delivering high-quality outcomes., • Strong written and verbal communication skills., • Ability to work independently and collaboratively within a multidisciplinary team. Desirable Skills • Experience with automation tools such as Selenium, Cypress, Playwright, or similar platforms., • Knowledge of Agile and Scrum methodologies., • Understanding of CI/CD pipelines and DevOps practices., • Experience with performance and security testing., • Professional certifications in software testing or quality assurance would be advantageous. Benefits • Competitive salary of £42,000 per annum., • Opportunity to work within an innovative and international business environment., • Professional development and career progression opportunities., • Collaborative and supportive team culture., • Exposure to a wide range of technology and digital transformation projects. To apply, please submit your CV and supporting documents to the hiring team at ENRIGIN (EUROPE) LIMITED.

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  • Electrician
    Electrician
    2 months ago
    £30000–£50000 yearly
    Full-time
    London

    Job Overview: We are seeking a skilled and innovative Electrical Engineer to join our dynamic team. The ideal candidate will possess a strong background in high-end residential electrical install, with experience in system design and a solid understanding of technical hardware. This role involves working on diverse projects, from initial concept through to implementation, ensuring that all designs meet the required specifications and standards.Salary will reflect experience, we tend to like to discuss salary expectations with prospective candidates and collaboratively decide on a number both parties are happy with. Responsibilities: • Design and develop electrical systems and components, ensuring compliance with industry standards., • Conduct root cause analysis to troubleshoot and resolve issues in existing systems., • Collaborate with cross-functional teams to integrate electrical systems with mechanical components., • Develop firmware for programmable logic controllers (PLCs) to enhance system functionality., • Perform signal processing tasks to analyse data from various sensors and devices., • Maintain up-to-date knowledge of industry trends and advancements in the electrical industry., • Feedback site status and requirements using job sheet software., • Take responsibility and care for the tools and equipment provided to you., • Communicate between multiple other trade companies we may be working with, from designers to architects, you will need to be able to work collaboratively as well as preemptively prepare for third-party delays. Skills: • NVQ3 & AM2 qualified., • Test + Inspection (EICR) on single phase and three phase installations including documentation., • Excellent presentation, from your work to your appearance, always be well presented, ensure uniform is correct etc. We have quite a high-end client profile so a uniformed front in all aspects of the job is necessary., • Install cable managements and enclosures including internal wiring to a high standard., • Expertise with installing WiFi / LAN systems, • Good understanding of heating systems, including control issue diagnosis., • Hands-on experience with soldering and surface mount technology (SMT)., • Knowledge of lighting dimming protocols and ability to identify and fault find all protocols (eg. phase, 0-10v, DALI), • Passion and a keen interest for what we do! The range of projects we work on is so exciting and we are looking for someone to join the team and be as in invested in our expansion and success as we are., • Ability to work collaboratively within a team environment while managing individual responsibilities effectively. Benefits: • Travel expense covered., • Company pension plan., • Quarterly team socials., • Any further training or updated training covered. We look forward to reviewing your application, good luck!

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